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Checking various procedures and contract details online
■ From the terminal
dmenu u " お客様サポー ト (Customer support)" u "ドコモオンライン手続き (docomo online procedures)"
(In Japanese only)
■ From PC
My docomo (https://www.nttdocomo.co.jp/mydocomo/) u " 住所や契約内容の変更手続きがしたい
(Changing address or subscription items)" (In Japanese only)
● There are cases where the site may not be available due to system maintenance, etc.
● "Network security code" or "docomo ID/Password" is required to use "docomo online procedures".
For loss, theft, malfunction, and inquiries while overseas (24-hour reception)
■ From DOCOMO mobile phones
International call access code for the
country you stay
* You are charged a call fee to Japan when calling from a land-line phone, etc.
* If you dial by DM-01G, you should dial +81-3-6832-6600 (to enter '+', touch and hold the '0' key).
■ From land-line phones 〈Universal number〉
Universal number international prefix
* You might be charged a domestic call fee according to the call rate for the country you stay.
* For international call access codes for major countries and universal number international
prefix, refer to NTT DOCOMO website.
● If you lose your terminal or have it stolen, immediately take the steps necessary for suspending
the use of this terminal.
● If this terminal you purchased is damaged, bring your terminal to a repair counter specified by
DOCOMO after returning to Japan.
-81-3-6832-6600
-8000120-0151
*
(toll free)
*
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