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C810 User Manual
Cingular

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Summary of Contents for Cingular MUSTANG C810

  • Page 1 C810 User Manual Cingular...
  • Page 2: Welcome

    WELCOME Thank you for choosing the Cingular MUSTANG C810. The C810 uses the Microsoft Windows Mobile™ 5.0 Operating System Smartphone Edition in a compact sliding phone design to give you the convenience of Windows and the comfort of a familiar shape. Using ActiveSync®, you can keep your PC and C810 synchronized at all times.
  • Page 3: Table Of Contents

    Contents WELCOME ................................ 2 CHAPTER 1. BEFORE USING YOUR PHONE ....................11 Activating Your Phone...........................11 Setting Up Your Voicemail..........................11 Home screen Icons ............................14 Battery Usage .............................. 16 CHAPTER 2. BASIC OPERATION......................... 19 TURNING THE PHONE ON / OFF........................20 Turning the phone on........................... 20 Turning the phone off ...........................
  • Page 4 Change the Multipress timeout ........................28 Delete characters............................28 Enter a space ............................... 28 Enter a symbol ............................. 28 Enter numbers in text boxes ........................29 Enter punctuation in Multipress mode ......................29 Enter punctuation in T9 mode........................29 Enter text in T9 mode........................... 29 Start a new line.............................
  • Page 5: Fcc & Industry Canada Regulatory Compliance

    Regional settings ............................41 Select Default Band ............................. 41 Display your phone number ......................... 41 Display your ESN ............................41 Display your Software Version ........................42 Display your Hardware Version........................42 Display your PRL Version ..........................42 Display your ERI Version ..........................42 Turn ERI Alert On / Off ..........................
  • Page 6 Create a task..............................51 Change a completed task to incomplete...................... 51 Assign a category to a task.......................... 51 Delete a task ..............................51 Mark a task as complete ..........................51 Locate a task..............................52 CALCULATOR ..............................52 Using the calculator ............................. 52 VOICE NOTES ..............................
  • Page 7 Set up an Internet e-mail account automatically..................61 Set up an Internet e-mail account manually ....................63 Create and add a signature to messages....................63 Delete a message ............................64 Delete an account ............................64 Edit predefined text ............................64 Empty the Deleted Items folder........................
  • Page 8 CAMERA CONTROLS............................ 73 General Option............................. 73 Camera Options ............................74 Camcorder Options ............................75 Overview of the default hardware button assignments................76 GAMES................................76 Solitaire ................................ 76 Bubble Breaker ............................77 CHAPTER 7. MOBILE INTERNET EXPLORER .................... 78 Add a Web page to the Favorites list ......................78 Change connection options .........................
  • Page 9 BLUETOOTH ..............................92 Accept a Bluetooth partnership........................92 Create a Bluetooth partnership ........................93 End a Bluetooth partnership ........................93 Make your device discoverable........................93 Rename a Bluetooth partnership ......................... 94 Turn Bluetooth on and off..........................94 Receive beamed information ........................94 Receive incoming beams..........................
  • Page 10 Calendar Options ............................108 Media Options ............................108 General Tips............................... 108 Phone and Contact Tips..........................109 Reading Appointments Tips ........................109 Playing Music Tips ............................. 109 Starting Programs Tips..........................110 Troubleshooting ............................110 General Troubleshooter ..........................110 Phone and Contact Troubleshooter ......................111 Reading Appointments Troubleshooter.......................
  • Page 11: Chapter 1. Before Using Your Phone

    Activating Your Phone If you purchased your phone at a Cingular Store, it is probably activated and ready to use. If you have upgraded your phone or received a new phone by mail, it probably needs to be activated before you can use...
  • Page 12 Inside the Package This package should include all items pictured below. If any are missing or different, you should immediately contact the retailer where you purchased the phone. Handset AC Travel Charger User Manual Standard Battery 12/125...
  • Page 13 Handset Description The C810 weight is 110g. The dimensions are 102x50x21.1mm MicroSD Card I/O Slot Camera Screen Volume Camera Key Record/Voice Command Key Earpiece Navigation Left and Right Functional Soft Keys Home Key Quick List/Lock SEND Key END/Power key Cancel key Microphone 13/125...
  • Page 14: Home Screen Icons

    You can easily return to the Home screen by pressing the HOME key. Select and press the OK key to access your most recently used programs Cingular Banner and date and time Bluetooth Setting Appointment List Your current profile in use.
  • Page 15 Indicator Meaning Signal strength No signal Roaming Sync error Radio off Ringer off Multipress text input mode, lowercase Multipress text input mode, uppercase first character only Multipress text input mode, uppercase T9 text input mode, lowercase T9 text input mode, Uppercase first character only T9 text input mode, uppercase Numeric input mode 1XRTT connection available...
  • Page 16: Battery Usage

    Battery Usage The battery is not charged when the phone is first purchased – fully charge the battery before first use. The battery will charge faster if the phone is powered off while charging. Battery operating time gradually decreases over time. If the battery fails to perform normally, you may need to replace it. Battery Installation Be sure to use only the batteries that have been provided with the phone.
  • Page 17 Battery Charging Make sure the battery is properly installed in the handset. Use all normal cautions when working with a standard wall outlet. Power Connection 1. Plug the AC Charger into a standard outlet. 2. Plug the other end of the AC Charger into the bottom of your phone. The battery must be installed on the phone.
  • Page 18 Battery Usage attery Usage Times The operating time is subject to your handset usage and configuration. Battery Capacity Talk Time STD 1320 mAh Up to 250 minutes attery Standby Times The operating time is subject to your handset usage and configuration. Battery Capacity Standby Time STD 1320 mAh...
  • Page 19: Chapter 2. Basic Operation

    CHAPTER 2. BASIC OPERATION This chapter addresses and explains the basic features of your phone including: TURNING THE PHONE ON / OFF USING THE QUICK LIST HOME SCREEN INDICATORS MENU SUMMARY BASIC FUNCTIONS MAKING AN EMERGENCY CALL 19/125...
  • Page 20: Turning The Phone On / Off

    Turning the phone on / off Turning the phone on Press and hold the END key until your “Power On” logo appears. • If “Password” appears on the display enter your 4-digit password to unlock your phone. • If the battery does not have enough charge to turn on the phone, the keypad will not light up. You should charge your phone before turning it on.
  • Page 21: Basic Functions

    Basic functions Your MUSTANG C810 phone has many options. This section will show you how to use basic functions such as making and receiving calls, locking and unlocking your phone, and managing the appearance and settings on your phone. Make a call by entering a contact name Your phone allows you to call someone from your contact list or address book.
  • Page 22: Insert A Manual Pause In A Dialing Sequence

    Answer or postpone a second call To put the first call on hold and answer the second call, press OK or press Answer. To switch between calls, press Swap. To postpone answering the call, press Ignore. The call will continue ringing until one of the following occurs: You answer the call by pressing OK;...
  • Page 23: Set The Date And Time

    NOTE: This option is available only if your network supports voice privacy. Set the date and time Your phone is not preset with current date and time. You will need to select the time zone and the date and time. 1.
  • Page 24: Explore Files And Folders

    • In Notes, enter any other information you want to include. 3. Press [Done]. NOTE: To see Owner Information and more settings, press More. Explore files and folders File Explorer lets you browse the contents of folders on your phone. The root folder on the phone is named My Device.
  • Page 25: Location On/E911Only

    Location on/E911only To share position information over the network, select Menu > Settings & Tools > Phone Settings > Location. Select Location On to make position information continually available or select E911 Only to make this information available for emergency services only. For calls to emergency numbers, location information may be used by the emergency operator to determine the position of the phone.
  • Page 26: Chapter 3. Memory Function

    CHAPTER 3. MEMORY FUNCTION This chapter addresses memory functions including: MAKING A CALL FROM CALL HISTORY ENTERING TEXT AND NUMBERS CREATING A CONTACT CARD FOR A CALLER 26/125...
  • Page 27: Make A Call From The Call History List

    Make a call from the call history list Call History displays calls you have made, received, and missed. 1. In the Home screen, press [Start] and select Call History using the Navigation Key. 2. Select the name or phone number to call. 3.
  • Page 28: Entering Text And Numbers

    Entering text and numbers You can enter text, numbers and symbols by using the keypad. The phone supports four input modes for entering text, numbers and symbols: Multipress, T9, Numeric and symbols. Multipress and T9 modes are used for entering text, Numeric mode is used for entering numbers, and Symbols mode is used for entering symbols like “@”, “/”, “$”...
  • Page 29: Enter Numbers In Text Boxes

    Enter numbers in text boxes To enter numbers, use Numeric mode. If you need to enter a number within a line of text, change to Numeric mode to enter the number, and then change back to Multipress or T9 mode to finish entering the text. 1.
  • Page 30: Enter The Plus Sign For International Calls

    mode you are in. 1. In Multipress or T9 mode, press the * key until the status indicator for the text input mode appears in all capitals. 2. Press the * key to cycle back to lowercase. Enter the plus sign for international calls Before dialing an international call you must insert the plus sign in the number.
  • Page 31 Del Key Press the Delete key to delete a character to the right of the text cursor. Emoticon Key To insert a emoticon in the text mode. 31/125...
  • Page 32: Chapter 4. Menu Function

    CHAPTER 4. MENU FUNCTION This chapter discusses accessing the menu and using its functions and features to customize your phone. CONTACTS CALL HISTORY SETTINGS TOOLS ERROR REPORTING 32/125...
  • Page 33: Contacts

    Contacts Using the Contacts feature of your C810, you can manage all the phone information you need. There are many options for adding contacts, retrieving contacts, and managing the information for each contact. Create a new contact To enter a new contact manually, without having the caller on the phone, you will use the Contacts selection from the home screen.
  • Page 34: Call A Contact From The Contact List

    5. Press OK or SEND. Call a contact from the contact list If you do not select one of the contacts phone numbers, but you press Send, your phone will dial the default number for that contact. 1. In the Home screen, press the left soft key [Start].
  • Page 35: Send An E-Mail To A Contact

    3. Begin entering the name or phone number of the contact you want to find until the contact is displayed. For example, to find "Sandra," enter 7, 2, 6, 3, 7, 2 because these numbers correspond to the letters for that name. Send an e-mail to a contact If a contact’s email address is entered into their information, you can send an email from within the contact list after selecting the contact.
  • Page 36: Send A Text Message To A Contact

    Send a text message to a contact You can send text message from within the contact list after selecting the contact and pressing the Menu key. 1. From the Home screen, press the left soft key [Start]. 2. Select Contacts and press OK. 3.
  • Page 37: Assign A Category To A Contact

    Assign a category to a contact It may be helpful to group your contacts in categories you define for easier reference. If you know the contact’s category you can easily retrieve the contact. 1. You can use categories to help you organize and group your contacts. 2.
  • Page 38: View And Edit A Speed Dial

    View and edit a speed dial You can view or edit all the contacts you’ve assigned to speed dial by entering the Speed Dial menu from the Start soft key. 1. In the Home screen, press the left soft key [Start].
  • Page 39: View Details About A Call

    View details about a call To review all the stored information on a call you will access the Call History function. 1. From the Home screen, press the left soft key [Start]. 2. Select Call History and press OK. 3. Select the call you want to view details for and press OK. Create a contact from Call History While you are in the Call History function, you can select any of the calls and automatically add that caller to your contact list.
  • Page 40: Insert An International Country Code

    Insert an international country code To make an international call you must include a country code at the beginning of the dialing sequence for the phone number. 1. Press and hold 0 until a plus (+) sign appears, enter the country code, and then enter the rest of the phone number.
  • Page 41: Regional Settings

    1. From the Home screen, press the left soft key [Start]. 2. Select Settings and press OK. 3. Scroll to Power Management and press OK. 4. Adjust the following: Backlight time out on battery: select the amount of time for the phone to be idle before the backlight turns off.
  • Page 42: Display Your Software Version

    1. From the Home screen, press the left soft key [Start]. 2. Select Settings and press OK. 3. Scroll to Phone Information and press OK. Display your Software Version Each phone has a software version number. Check the software version of your phone to make sure it matches the documentation accompanying it.
  • Page 43: Remove A Program

    2. Select Settings and press OK. 3. Select Call Options and press OK. 4. Check or clear ERI Banner and press [Done]. Remove a program You can remove programs that have been added to the phone at any time. Be sure that you select the right program before removing it.
  • Page 44: Turn Error Reporting On / Off

    and your device when the error occurred. No documents (or any data contained in them) are intentionally sent with the report information. To ensure further security, the data that is collected is transmitted via a secure connection and is kept confidential and anonymous in a limited-access database. This approach is in keeping with the privacy regulations of the European Union (EU) as well as the Fair Information Practice Principles of the Federal Trade Commission.
  • Page 45: Security

    Security Your C810 has several easy-to-use security features. You can enable the device lock, or you can enable security certificates such as SSL. Enable the Device Lock 1. From the Home screen, press the left soft key [Start]. 2. Select Settings and press OK. 3.
  • Page 46: Delete A Certificate

    Delete a certificate Be careful when deleting certificates: select only the certificate you intend to delete. Root certificates should only be deleted when you are certain you do not need that security on the phone. 1. From the Home screen, press the left soft key [Start].
  • Page 47: Delete A Sound

    NOTE: For ring tones, you can use sounds in .wav, .mid, mp3, or .wma file formats. TIP: When you select a sound, it plays. To hear it again, select Menu > Play. Delete a sound You can only delete sounds that you have added. You cannot delete sounds pre-installed in the phone. 1.
  • Page 48: Tools

    TOOLS Calendar Schedule an appointment Your calendar allows you to schedule appointments and reminders by day, by time, or by event. 1. From the Home screen, press the left soft key [Start]. 2. Select Calendar and press OK. 3. Press [Menu] and select New Appointment. 4.
  • Page 49: View An Appointment

    View an appointment Your appointments should be easily viewable from the main calendar menu. The Calendar menu is accessible with the Start soft key from the Home screen. 1. From the Home screen, press the left soft key [Start]. 2. Select Calendar and press OK. 3.
  • Page 50: Assign A Category To An Appointment

    Assign a category to an appointment You can use categories to help you organize and group your appointments. 1. From the Home screen, press the left soft key [Start]. 2. Select Calendar and press OK. 3. Select an appointment and press soft key [Edit]. 4.
  • Page 51: Tasks

    Tasks Create a task The C810 allows you to create a new task with reminders for your task list from your phone or from your PC. 1. From the Home screen, press the left soft key [Start]. 2. Select Tasks and press OK. 3.
  • Page 52: Locate A Task

    Locate a task There are many options for finding a task on your list; you can view and sort the entire task list, or filter the list by category. 1. From the Home screen, press the left soft key [Start]. 2.
  • Page 53: Delete A Voice Note

    and press 2. Select the voice note to play and press the right soft key [Menu] and press Play. 3. To stop listening to the voice note, press Stop while the voice note is playing. NOTE: You can also play a voice note by selecting it in the All Notes list, then press Delete a voice note After you have no further need for a voice note, you can delete the note completely from the phone.
  • Page 54: Chapter 5. Voice Mail & Messaging

    CHAPTER 5. VOICE MAIL & MESSAGING This chapter addresses Voice Mail, Text, MMS, Video and E-mail Messaging functions including: VOICE MAIL TEXT MESSAGING VIDEO MESSAGING E- MAIL SETTINGS MODEM 54/125...
  • Page 55: Voicemail

    Voicemail Voice mail is available at all times. When you call your voice mail the messages will be played back in the order they were received. You will have options to save, delete, replay, or skip each message. Call your voice mailbox Retrieving your voice mail is simple and can be accessed directly from the Home screen.
  • Page 56: Mms Messaging

    MMS messaging Multipoint Microwave Service (MMS) allows you to send messages directly to other devices without an intervening wireless network. This can be an advantage in certain situations. MMS messages are composed just as other text messages would be. CREATE AN MMS Creating an MMS is simple and you can add images or attachments to the message.
  • Page 57: View Mms Messages

    Menu option Description Remove Item You can remove content such as image, sound, text and video Press [Menu] Remove Item Edit Item You can edit MMS properties such as text color and content duration Press [Menu] Edit Item Press [Menu] Edit Item Edit, replace picture, sound or video of the highlighted content Press [Menu] Edit Item, Text color, change text color Press [Menu] Edit Item Duration, change the duration of the highlighted content...
  • Page 58: Mms Settings

    8. Press [Menu] Save to save address to phonebook 9. Press [Menu] Details to show detailed information about current MMS message, such as message size, sender… 10. [Menu] Delete 11. Delete current message in the inbox list 12. Press [Menu] Back to terminate MMS viewer and go back to the Inbox message list MMS Settings To make it easier and quicker to use the MMS feature of the phone, edit the MMS settings in advance of using the program.
  • Page 59: Change How The Message List Displays

    5. Press [Done]. Change how the message list displays You can change the order in which messages are displayed and show the date and time that messages were received. 1. In the Home screen, press the left soft key [Start], select Messaging and press OK. 2.
  • Page 60: Digitally Sign A Message

    recipient that the message is from the sender and not from an imposter. Encryption helps prevent eavesdropping, which occurs when a hacker intercepts and reads your e-mail messages. Using a cryptographic message format such as S/MIME for encryption helps improve e-mail privacy because it converts plain, readable text of the message into cipher (scrambled) text.
  • Page 61: Add A Picture To An E-Mail Message

    on your PC are created on your phone. 1. In the Home screen, press the left soft key [Start], select Messaging and press OK. 2. Select Outlook E-Mail. 3. Press [Menu] Folders. 4. Press [Menu] Show All Folders. 5. Press [Menu] Manage Folders. 6.
  • Page 62 2. Select an account. 3. Press [Menu] [Option] New Account. 4. In Your name, enter your display name for e-mail messages. 5. In E-mail address, enter the e-mail address for this account. 6. Select Attempt to obtain e-mail settings from the Internet and press Next. NOTE: If the account is set up successfully, you will be prompted to send and receive e-mail.
  • Page 63: Set Up An Internet E-Mail Account Manually

    Set up an Internet e-mail account manually Before you set up your Internet e-mail account, ensure that you have the necessary information. Setting Description User name Usually the first part of your e-mail address, which appears before the ‘at’ sign (@).
  • Page 64: Delete A Message

    3. Press [Menu] [Option] Signatures. 4. Scroll to the account for which you are creating the signature. 5. Select Use signature with this account. 6. To insert a signature in every message you send, select Include when replying and forwarding. Otherwise, a signature is inserted only in new messages.
  • Page 65: Insert Predefined Text Into A Message

    NOTE: If you are forwarding e-mail from the Outlook e-mail account, you will send less data if you do not edit the original message. This may reduce data transfer costs based on your rate plan. Insert predefined text into a message To save time when entering text, you can insert predefined text into messages.
  • Page 66: Send A Message Draft

    Navigation Keys. • Press [Menu] Switch Accounts. Send a message draft If you wish to have a message draft reviewed, you can retrieve a stored draft or an open draft and send it to someone else. 1. In the Home screen, press the left soft key [Start], select Messaging and press OK. 2.
  • Page 67: View An Attachment

    3. Press [Menu] [Option] Signatures. 4. If necessary, scroll right or left to switch to the account that is using the signature. 5. Clear Use signature with this account and press [Done]. A signature is no longer inserted in messages that you send from this account. View an attachment Many email messages come with attachments.
  • Page 68: Modem

    MODEM Activate the USB modem The C810 comes with a USB modem pre-installed. You can use the modem for rapid data transfer, but first you must activate it. 1. In the Home screen, press [Start], select Settings and press OK. 2.
  • Page 69: Chapter 6. Pictures & Videos, Camera, Fun & Games

    CHAPTER 6. PICTURES & VIDEOS, CAMERA, FUN & GAMES This chapter addresses picture and video functions including: TAKING, VIEWING AND EDITING PICTURES USING THE CAMERA USING THE CAMCORDER GAMES 69/125...
  • Page 70: Pictures & Videos

    Pictures & Videos Use the Pictures & Videos program to take, view, and edit pictures as well as record and launch video clips stored on your device or on a storage card. You can also send pictures and video clips to others, or set a picture as the background In the Home screen.
  • Page 71: Select Where Pictures Are Saved

    to select, try the Automatic setting. 1. In the Home screen, press [Start], select Pictures & Videos and press OK. 2. Select Camera. 3. Press [Options] and select General. 4. Select a white balance setting that matches the available light source. Select where pictures are saved You can set the default location where pictures are saved.
  • Page 72: Send A Picture

    3. Press [Menu] Use as Home Screen. 4. Use Navigation Keys to select the portion of the picture you want to use, and press Next. 5. Use Adjust the transparency to select a higher percentage for a more transparent picture or a lower percentage for a more opaque picture.
  • Page 73: Play Recorded File

    Play recorded file After you’ve recorded and stored a video file, you can retrieve it at any time and play it back on the phone. 1. Press “1” on the keypad. The first left icon in upper Menu bar changes to Camcorder icon 2.
  • Page 74: Camera Options

    5. Press OK to apply the chosen values. 6. If you do not wish to apply new value, press Cancel. Item Description Storage Choose storage in list Default value is ‘Device’. [Device] Capture files keep in the Device of file box. [SD Card] capture files keep in the “SD Memory Card”...
  • Page 75: Camcorder Options

    [1280 X 960] Camera resolution is 1280 X 960 [1280 X 1024] Camera resolution is 1280 X 1024 Self Timer Choose Self Timer in list Default value is ‘Off’. [Off] Push ‘OK key’, take a photograph directly. [5 (Sec)] Push ‘OK key’ take a photograph after 5 sec. [10 (Sec)] Push ‘OK key’...
  • Page 76: Overview Of The Default Hardware Button Assignments

    [Low] Low quality setting the capture movie. [Medium] Medium quality setting the capture movie. [High] High quality setting the capture movie. If the Mode is MMS Video, the Quality is fixed with Medium. Mode Choose Camcorder record mode in list Default value is ‘MMS Video’.
  • Page 77: Bubble Breaker

    any other available plays. 2. When you have made all available plays, press Draw to turn over cards. NOTE: The top card that is face up on the deck is always available for play. Bubble Breaker Overview of Bubble Breaker Bubble Breaker is easy to learn, yet difficult to master.
  • Page 78: Chapter 7. Mobile Internet Explorer

    CHAPTER 7. MOBILE INTERNET EXPLORER This chapter addresses Internet services and web browsing. For more detailed information contact your service provider. USING INTERNET EXPLORER BROWSER MENU Add a Web page to the Favorites list Internet Explorer functions on your phone much the same as it does on your PC. You can maintain a list of web sites in your favorites list.
  • Page 79: Clear History, Cookies, Or Temporary Files

    Clear history, cookies, or temporary files Internet explorer typically stores a list of the sites you’ve visited, cookies (files simplifying return to a site), or temporary files. Clearing these files is simple. 1. From the Home screen, press [Start] and select Internet Explorer. 2.
  • Page 80: Go To A Web Page In The History List

    2. Press [Menu] Address Bar. 3. Enter the address, and press Go. Go to a Web page in the History list You also have access to web pages you’ve visited by using the History list in Internet Explorer. 1. From the Home screen, press [Start] and select Internet Explorer. 2.
  • Page 81: Change The Size Of Text On Web Pages

    Change the size of text on Web pages The text on the Web pages displayed on your phone can be made larger or smaller. 1. From the Home screen, press [Start] and select Internet Explorer. 2. Press [Menu] Zoom and select the size you want. Show or hide pictures on Web pages The screen on your phone can be optimized by hiding or unhiding pictures displayed on web pages.
  • Page 82: Chapter 8. Pc Connectivity, Bluetooth And Activesync

    CHAPTER 8. PC CONNECTIVITY, BLUETOOTH AND ACTIVESYNC This chapter addresses Bluetooth and ActiveSync functions. INSTALLING ACTIVESYNC CONNECTING TO YOUR PC BLUETOOTH PARTNERSHIPS ACTIVESYNC TROUBLESHOOTING ActiveSync Microsoft ActiveSync synchronizes data between your phone and PC. ActiveSync is already installed on you phone, but you need to install it on your PC before you can synchronize data.
  • Page 83: Change Activesync Settings

    9. Press Finish. Change ActiveSync settings Once you set up synchronization using the Sync Setup wizard on the PC, you can later change your synchronization settings: • If you want to change ActiveSync settings for synchronizing with a PC, use ActiveSync on the PC. For more information, see "Changing the amount of information synchronized"...
  • Page 84: Start And Stop Synchronization

    Start and stop synchronization The ActiveSync program allows you to access a PC to keep information on both the PC and the phone current. There are several types of information you will want to keep updated on both. 1. On the phone Home screen, press [Start], select ActiveSync and press OK. 2.
  • Page 85: Connect To A Pc Using Bluetooth

    2. Plug the other end of the USB Data Cable into the bottom of your phone. Connect to a PC using Bluetooth Follow the instructions in ActiveSync Help on the PC for configuring Bluetooth on your PC to support ActiveSync. 1.
  • Page 86: Activesync Support Code Troubleshooter

    ActiveSync support code troubleshooter ActiveSync supplies support codes to supplement error and other status messages on the Status page. This topic maps these support codes to information that may help you respond to ActiveSync problems. Windows Windows Error Message Troubleshooting information Mobile Version Mobile 2003 5.0 Support...
  • Page 87 Windows Windows Error Message Troubleshooting information Mobile Version Mobile 2003 5.0 Support Support Code Code (if different) You have canceled This error usually occurs when you 0x8500200F synchronization. cancel the Exchange Server credentials page. Make sure you are correctly set up to sync with the PC or with Exchange Server, and try to sync again.
  • Page 88 Windows Windows Error Message Troubleshooting information Mobile Version Mobile 2003 5.0 Support Support Code Code (if different) network conditions. 0x85020003 0x8004225E The server could not be The connection to Exchange Server was reached. This can be lost. This condition is generally caused by temporary temporary.
  • Page 89 Windows Windows Error Message Troubleshooting information Mobile Version Mobile 2003 5.0 Support Support Code Code (if different) network to obtain a administrator to obtain a certificate. certificate. Cannot obtain a valid In environments where security 0x85030028 certificate. To try again, certificates are required, sync cannot be please disconnect and completed until the proper certificate is...
  • Page 90 Windows Windows Error Message Troubleshooting information Mobile Version Mobile 2003 5.0 Support Support Code Code (if different) The connection to Exchange Server 0x80072eee Not available. could not be completed because the supplied password is incorrect. Correct the password and try again. 0x80072ef0 ActiveSync encountered a This condition is generally temporary.
  • Page 91 Windows Windows Error Message Troubleshooting information Mobile Version Mobile 2003 5.0 Support Support Code Code (if different) network conditions. 0x80072eff The server could not be The connection to Exchange Server was reached. This can be lost. This condition is generally caused by temporary temporary.
  • Page 92: Bluetooth

    Windows Windows Error Message Troubleshooting information Mobile Version Mobile 2003 5.0 Support Support Code Code (if different) later. 0x80072f0d 80072f0d The security certificate on ActiveSync does not recognize the the server is invalid. Certificate Authority that generated the Contact your Exchange server's certificate.
  • Page 93: Create A Bluetooth Partnership

    Make your device discoverable Create a Bluetooth partnership Ensure that the two devices are within close range and that both Bluetooth-enabled devices are discoverable. 1. In the Home screen, press [Start], select Settings, press OK. 2. Scroll to Connections and press OK. 3.
  • Page 94: Rename A Bluetooth Partnership

    Rename a Bluetooth partnership You can give a more meaningful name to a Bluetooth partnership to help you recognize it when selecting from a list of partnerships. 1. In the Home screen, press [Start], select Settings, press OK. 2. Scroll to Connections and press OK. 3.
  • Page 95: Beam An Item

    2. Scroll to Connections and press OK. 3. Select Beam and press OK. 4. Select Receive incoming beams. 5. Press [Done]. Beam an item In the Calendar, Contacts, Notes, Tasks, and Pictures programs, you can beam files and information to other devices using Bluetooth.
  • Page 96: Turn Wireless Power On Or Off

    this in the manufacturer's documentation for your hands-free device. Press Next. 9. Check the Hands Free service, and press Finish. NOTE: If the headset becomes disconnected, turn the headset on and repeat steps 1-4 above. Select the stereo headset and Press [Menu] then select Set as Wireless Stereo. Turn wireless power on or off You can turn the power off to your wireless connections in a single location.
  • Page 97: Make Your Device Discoverable

    1. In the Home screen, press [Start], select Settings, press OK. 2. Scroll to Connections and press OK. 3. Select VPN and press OK. 4. Select the connection to edit. 5. Press [Menu] then [Edit]. 6. Change any information, and press [Done]. Make your device discoverable Overview of Bluetooth virtual COM ports Some programs can connect only though a serial (COM) port.
  • Page 98: Set Up An Outgoing Bluetooth Com Port

    Create a Bluetooth partnership Set up an outgoing Bluetooth COM port The New Outgoing Port menu command is available only if one or more Bluetooth-connected devices support serial (COM) connections. Make sure that your device is currently connected to the other device via Bluetooth. 1.
  • Page 99: Create A Proxy Connection

    Enter the following information and press [Done]. • Description: enter a name for the connection. • Connects to: select the network. • Phone number: enter the phone number to be used to dial the network. • User name: enter your network user name, if required. •...
  • Page 100: Delete A Dial-Up Connection

    Delete a dial-up connection If a dial-up connection is no longer need, delete it from the Connections menu. As with all options, you can control all the different connections possible through the phone. 1. In the Home screen, press [Start], select Settings, press OK. 2.
  • Page 101: Edit A Proxy Connection

    Edit a proxy connection To edit a proxy connection, go to the Connections menu and select the connection to delete. 1. In the Home screen, press [Start], select Settings, press OK. 2. Scroll to Connections and press OK. 3. Select Proxy and press OK. 4.
  • Page 102: Chapter 9. Voice Command

    CHAPTER 9. VOICE COMMAND The C810 has the most advance voice command technology available in cell phones. You can manage and use your phone without pressing buttons by setting up the Voice Command systems. Follow these three easy steps: 1 - Adjust the Microphone 2 - Set the Voice Command Button 3 - Try out Voice Command 1 - Adjust the Microphone...
  • Page 103: To Learn More

    To Learn More • Read the feature topics in this document. • You can also use the “Help” command at any time. • To return to this help file, press Start > (More...) > Voice Command Setup > Menu > Help. Using the Voice Command Button The Voice Command Button is used to activate or cancel voice recognition: •...
  • Page 104: Showing Contacts

    <Number> Represents one of the following digit sequences: • nnn-nnnn • nnn-nnn-nnnn • 1-nnn-nnn-nnnn • n-1-1 • international dialing with + and 0 prefixes When confirming, say • “Yes” or “Correct” to call. • “No” or “Incorrect” to try again. When asked which location, say •...
  • Page 105: Reading Appointments

    • First Middle Last Suffix • Company (if shown in contacts list view) Examples • “Show Robert Barker” • “Show City, Light and Power” Notes • SIM contacts are not included. Copy SIM entries to Contacts application to enable with Voice Command.
  • Page 106: Playing Music

    • “Next” for the next appointment • “Previous” for the previous appointment • “Repeat” to hear the current appointment again • “Cancel” to stop reading appointments Notes • If no day is specified, appointments for today are spoken. Playing Music You can easily play music grouped by album, artist, or genre and you can control Windows Media using voice commands.
  • Page 107: Getting Phone Status

    • “Show <program>” • “Open <program>” Aliases The following are aliases for common programs: • Internet Explorer: IE, Pocket IE, Browser • Pocket MSN: MSN • Messaging: Email, Inbox • Windows Media: Media Player • MSN Messenger: Messenger Getting Phone Status You can set the ring volume and configure flight mode plus learn the battery level, signal strength, date and time using voice commands.
  • Page 108: Phone Options

    • Voice Enabled - When yes, Voice Command is running and waiting for you to press and release the Voice Button. • Voice Button - choose the hardware button that works best for you. Note, some buttons will have another behavior which will be replaced with or compete with Voice Command. •...
  • Page 109: Phone And Contact Tips

    Command Button. Longer command variations are easier to recognize - If you are having trouble with recognition, try using the longest command variation. For example, say “Correct” instead of “Yes” to place a phone call. Does Voice Command work better if I yell at it? - No. When your voice is too loud, distorted audio is sent to Voice Command.
  • Page 110: Starting Programs Tips

    • Random Play - Say “Shuffle on” to play your selection in random order. • How do I select an album by a specific artist? - Say “Play Album by <Artist>“. • Is there a faster way to choose music? - Yes. If you don't want to be guided through your selection, say “Play <album>“, “Play <artist>“, “Play <genre>“, or “Play album by <artist>“.
  • Page 111: Phone And Contact Troubleshooter

    • Verify that the System Sound volume within the current profile is loud enough. The microphone icon doesn't display - Try the following: • Make sure the button you're pressing is assigned to Voice Command. • Make sure you are not holding the button long enough to engage the press and hold to cancel feature.
  • Page 112: Playing Music Troubleshooter

    Playing Music Troubleshooter Playing the first song takes a long time - Store all your tracks in one folder for fastest access to media. My device cannot find my files - If your device cannot find files on your storage card, try removing it and re-inserting it.
  • Page 113: Chapter 10. Safety And Warranty

    Warning: Operating certain parts of this system requires user attention. Diverting attention away from the road while driving can possibly cause an accident or other serious consequences. Even occasional, short diversions of attention can be dangerous if your attention is diverted away from your driving task at a critical time.
  • Page 114: Safety Information For Wireless Handheld Phones

    SAFETY INFORMATION FOR WIRELESS HANDHELD PHONES Read this information before using your Handheld Portable Cellular Telephone. Exposure to radio frequency signals Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless phones.
  • Page 115: Electronic Devices

    WARNING: FAILURE TO FOLLOW THESE INSTRUCTIONS MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE. Electronic devices Most modern electronic equipment is shielded from RF energy. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone. Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six (6») inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the...
  • Page 116: Precautions

    DO NOT use unauthorized accessories. • DO NOT disassemble the phone or its accessories. If service or repair is required, return unit to an authorized Cingular cellular service center. If unit is disassembled, the risk of electric shock or fire may result. •...
  • Page 117: Body-Worn Operation

    Body-worn operation This device was tested for typical body-worn operations with the back of the phone kept 1.5 cm. from the body. To maintain compliance with FCC RF exposure requirements, use only belt-clips, holsters or similar accessories that maintain a 1.5 cm. separation distance between the user’s body and the back of the phone, including the antenna.
  • Page 118 Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) website at http://www.wow-com.com. * In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue.
  • Page 119: Fda Consumer Update

    interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
  • Page 120 exposures have not found any biological effects. Some studies have suggested that some biological effects may occur, but such findings have not been confirmed by additional research. In some cases, other researchers have had difficulty in reproducing those studies, or in determining the reasons for inconsistent results. 2.
  • Page 121 4. What are the results of the research done already? The research done thus far has produced conflicting results, and many studies have suffered from flaws in their research methods. Animal experiments investigating the effects of radiofrequency energy (RF) exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories.
  • Page 122 5. What research is needed to decide whether RF exposure from wireless phones poses a health risk? A combination of laboratory studies and epidemiological studies of people actually using wireless phones would provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years.
  • Page 123 9. What steps can I take to reduce my exposure to radiofrequency energy from my wireless phone? If there is a risk from these products – and at this point we do not know that there is – it is probably very small.
  • Page 124: Protect Your Warranty

    Many companies are making look alike accessories and in some cases, promoting that their product is equal to or better than the Cingular product. Be careful. Some of these products may not be compatible to use with your Cingular product and may damage the unit or cause it to malfunction. If service is required on your unit and it is determined that a non-Cingular accessory has created the problem with your unit, the Warranty will not apply.
  • Page 125 Cingular Personal Communications is not responsible for and does not guarantee restoration of any third-party software, personal information or memory data contained in, stored on, or integrated with any wireless device, whether under warranty or not, returned to Cingular Personal Communications for repair or service.

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