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Troubleshooting >
Optical Discs
!
Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.
2
Remove the disc from the optical disc drive.
3
Check the disc for dirt or damage. If you need to clean the disc, see Discs
❑ If you are playing a disc and cannot hear sound, do any of the following:
❑ The volume may have been turned off by the Fn+F2 keys. Press them once again.
❑ The volume may have been minimized by the Fn+F3 keys. Keep pressing the Fn+F4 keys to turn up the volume loud
enough to hear sound.
❑ Right-click the volume icon on the taskbar and click Open Volume Mixer to check the settings.
❑ Check the volume setting in the audio mixer.
❑ If you are using external speakers, check the volume settings on the speakers and the connections between the
speakers and your computer.
❑ Make sure the correct driver software is installed. Follow these steps:
1
Click Start and Control Panel.
2
Click System and Security.
3
Click System.
4
Click Device Manager in the left pane.
The Device Manager window appears with a listing of your computer's hardware devices.
If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the driver
software.
5
Double-click the optical disc drive device to open a list of the optical disc drives of your computer.
6
Double-click your desired drive.
You can confirm the driver software by selecting the Driver tab, and clicking Driver Details.
(page 106)
for instructions.
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