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Troubleshooting >
Built-in Camera
Why can't I fully charge my battery pack?
The battery care function is enabled to extend the life of your battery pack on the VAIO Control Center. Check the settings
on the VAIO Control Center.
What should I do if a message appears notifying of either incompatibility or the improper
installation of the battery pack and my computer then enters Hibernate mode?
❑ This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer
and push and hold the battery off button for three seconds with a thin, straight object (such as a paper clip). If this does
not solve the problem, remove the battery pack and install it once again.
If an extended battery pack is attached to the computer, turn off the computer and remove the extended battery pack. If
this does not solve the problem, push and hold the battery off button for three seconds. If the problem persists, remove
both battery packs and install them once again. For information on how to install and remove the battery pack, see
Installing/Removing the Battery Pack
❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an
authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO
Computer
(page
4).
Built-in Camera
Why does the viewfinder show no images or poor-quality images?
❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching
another. On models with Media Gallery, you cannot use another camera application that uses the built-in camera while
using the gesture function of Media Gallery.
❑ The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This
is normal and does not indicate a malfunction.
(page
19).
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