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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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240S4

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Summary of Contents for Philips 240S4QMB

  • Page 1 240S4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes ....25 5. Power Management ......26 6. Regulatory Information .....27 7. Customer care and warranty ..33 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........33 7.2 Customer Care & Warranty ....35 8. Troubleshooting & FAQs ....38 8.1 Troubleshooting ..........38...
  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.
  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings • Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.
  • Page 5: Disposal Of Product And Packing

    WEEE performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible,...
  • Page 6: Setting Up The Monitor

    2. Snap in the base in the VESA mount area. 使用 前请阅读使用说明 User’s Manual 保留备用 Monitor drivers SmartControl software Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Audio Power * VGA * DVI...
  • Page 7 2. Setting up the monitor Connecting to your PC 3. Hold the base with both hands. (1) Gently attach the base to the column until the three guiding pins rest into the position holes. (2) Use your fingers to tighten the screw located at the bottom of the base, and secure the base to the column tightly.
  • Page 8: Operating The Monitor

    What is On-Screen Display (OSD)? Description of the control buttons On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 9 2. Setting up the monitor The OSD Menu Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on. Main menu Sub menu Input...
  • Page 10 2. Setting up the monitor Resolution notification Height adjustment This monitor is designed for optimal performance at its native resolution, 1920 × 1200 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920 × 1200 @ 60 Hz for best results.
  • Page 11: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor 3. While keeping the release button pressed, 2.3 Remove the Base Assembly for tilt the base and slide it out. VESA Mounting Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury.
  • Page 12: Image Optimization

    PDF files, How does it work? scanned articles or other general office SmartImage is an exclusive, leading edge Philips applications. technology that analyzes the content displayed • Photo: This profile combines color on your screen.
  • Page 13: Smartcontrast

    You can adjust more options without The new SmartControl Premium software wizard by Standard pane. by Philips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you...
  • Page 14 3. Image Optimization Start with Standard pane Adjust menu • Adjust Menu allows you to adjust Brightness, Contrast, and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation. Color menu •...
  • Page 15 3. Image Optimization 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 16 3. Image Optimization First Color Calibration Screen Eco Power menu • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Final next goes File > Presets pane. Options menu • Cancel closes the UI and returns to the plug in page.
  • Page 17 3. Image Optimization Option>Auto Pivot. menu. Disabled removes SmartControl Premium from the right click context menu. • Enable Task Tray icon is checked (On) by default. Enable context menu shows the task tray menu for SmartControl Premium. A right click on the task tray icon displays the menu options for Help, Technical Support.
  • Page 18 3. Image Optimization Help menu Options>Theft Deterrence - Theft Deterrence Pane will only be active when selecting Theft Help>User Manual - Will only be active when Deterrence Mode from the drop-down Plug-in selecting User Manual from the drop-down menu. Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
  • Page 19 3. Image Optimization Context Sensitive menu The Context Sensitive menu is Enabled by default. If Enable Context Menu has been checked in the Options>Preferences pane, then the menu will be visible. The task tray has five entries: The Context Menu has four entries: • Help - Access to User Manual file: Open User Manual file using the default browser • SmartControl Premium - When selected...
  • Page 20: Smartdesktop Guide

    3. Image Optimization from the task tray, disable Run at Startup in Options>Preferences. Note All the illustrations in this section are for reference only. SmartControl software version might be changed without notification. Please always check official Portrait website www. portrait.com/dtune/phl/enu/index to download the latest version of SmartControl software.
  • Page 21 3. Image Optimization Title Bar Options • Identify Partition – Displays the outline grid on the desktop for the current parti- Desktop partition can be accessed from the tion. title bar of the active window. This provides a • quick and easy way to manage the desktop as Align On/Align Off –...
  • Page 22 3. Image Optimization • Find Windows – In some cases, the user may have sent multiple windows to the same partition. Find Windows will show all open windows and move the selected window to the forefront. • Desktop Partition – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down.
  • Page 23 3. Image Optimization SmartDesktop Partition Definitions Name Description Image Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. For 90/270 maintain vertical configuration. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.
  • Page 24 3. Image Optimization Name Description Image Horizontal Split Top Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the top region is single, the bottom region is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical.
  • Page 25: Technical Specifications

    4. Technical Specifications 4. Technical Specifications Picture/Display Monitor Panel Type Backlight Panel Size 24" W (61cm) Aspect Ratio 16:10 Pixel Pitch 0.270 x 0.270 mm Brightness 250 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 Response time 15ms SmartResponse time 5ms (GtG) Optimum Resolution 1920 x 1200 @ 60Hz Viewing Angle...
  • Page 26 CE Mark, FCC Class B, SEMKO, UL/cUL, CU-EAC, Regulatory Approvals TUV-GS, TUV-ERGO, TCO Certified Cabinet Color Black/Silver Finish Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country.
  • Page 27: Resolution & Preset Modes

    4. Technical Specifications 2. This data is subject to change without best display quality,please follow this resolution notice. Go to www.philips.com/support to recommendation. download the latest version of leaflet. 3. Smart response time is the optimum value from either GtG or GtG (BW) tests.
  • Page 28: Power Management

    5. Power Management 5. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 29: Regulatory Information

    6. Regulatory Infomation Corporate Social Responsibility 6. Regulatory Information • The brand owner demonstrates the product is manufactured under working Congratulations! practices that promote good labour This product is designed for both you and the relations and working conditions. planet! The Criteria Document can be downloaded TCO Development works for from our web site.
  • Page 30 RoHs directive mandating restrictions requirement of Information Technology on hazardous substances in electrical and Equipment). electronic equipment have been adhered to in order to make Philips monitors safe to use • EN55024:2010 (Immunity requirement of throughout its life cycle. Information Technology Equipment).
  • Page 31 6. Regulatory Infomation • MPR-II (MPR:1990:8/1990:10 Low Changes or modifications not expressly Frequency Electric and Magnetic fields). approved by the party responsible for compliance could void the user's authority Energy Star Declaration to operate the equipment. (www.energystar.gov) Use only RF shielded cable that was supplied ®...
  • Page 32 6. Regulatory Infomation EN 55022 Compliance (Czech Republic Only) Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de Polish Center for Testing and Certification...
  • Page 33 6. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 34 For more information about where you can drop off your waste equipment for recycling in India please visit the below web link. http://www.india.philips.com/about/sustainability/ 《废弃电器电子产品回收处理管理条例》 recycling/index.page 提示性说明 China RoHS 为了更好地关爱及保护地球,当用户不再...
  • Page 35: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 36 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 37: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 38 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 39 Tel: +852 2619 9639 Macau Technology Ltd. Sat. 9:00am-1:00pm Macau:Tel: (853)-0800-987 Tel: 1 800 425 6396 India REDINGTON INDIA LTD Mon.~Fri. 9:00am-5:30pm SMS: PHILIPS to 56677 +62-21-4080-9086 (Customer Mon.~Thu. 08:30-12:00; PT. CORMIC SERVISINDO Hotline) Indonesia 13:00-17:30 PERKASA +62-8888-01-9086 (Customer Fri. 08:30-11:30; 13:00-17:30 Hotline) Mon.~Fri.
  • Page 40: Troubleshooting & Faqs

    Disconnect the monitor from mains power after you have tried these solutions, contact source immediately for safety Philips customer service representative. • Contact with Philips customer service representative immediately. Common Problems Imaging Problems No Picture (Power LED not lit) Image is not centered •...
  • Page 41: Smartcontrol Premium Faqs

    8. Troubleshooting & FAQs Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer Information Centers list and contact Philips • Adjust the contrast and brightness on customer service representative. On-Screen Display. An "after-image", "burn-in" or "ghost image"...
  • Page 42: General Faqs

    These are the driver files for your Function. How can I do? monitor. Follow the instructions in your Ans.: Philips Service center has a right to user manual to install the drivers. Your ask for legitimate identification and computer may ask you for monitor authorization, in order to establish drivers (.inf and .icm files) or a driver...
  • Page 43 Can I connect my LCD monitor to any panel surface side. This may affect your PC, workstation or Mac? warranty conditions. Yes. All Philips LCD monitors are fully Ans.: How should I clean the LCD surface? compatible with standard PCs, Macs and workstations.
  • Page 44 8. Troubleshooting & FAQs In most cases, the "burned in" or "atter-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off. Always activate a moving screen saver program when you leave your monitor unattended.
  • Page 45 © 2014 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: M4240SME2T...

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