Samsung WF45M5100A Series User Manual page 56

Troubleshooting
Code
5C
HC
UB
8C, 8C1, 8C2
OC
3C
AC6
9C1/9C2
SF
If any information code keeps appearing on the screen, contact a local Samsung service
center.
56 English
WF5500M_DC68-03876A-00_EN.indd 56
Check the drain system.
• Make sure the drain filter is not clogged.
• If the drain filter is clogged, clean the filter, and then restart
the washer.
Check the washing heater.
• Power off the washer, and then contact a Samsung service
center.
Check the spinning process.
• The load may not be balanced inside the drum. Check the
drum and make sure the load is balanced.
• Press START/PAUSE to resume operation or power the
washer off, wait 2-3 minutes, power the washer on, and then
try again.
Check the MEMS sensor.
• Power the washer off. Wait 2-3 minutes, power the washer
on, and then try again.
Water may overflow.
• Close the water valve and call for service.
Check the motor.
• Power the washer off. Wait 2-3 minutes, power the washer
on, and then try again.
Check the PBA communication status.
• Power the washer off. Wait 2-3 minutes, power the washer
on, and then try again.
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a Samsung service
center.
System failed.
• Power off the washer, and then contact a Samsung service
center.
Action
11/2/2017 3:59:26 PM