Samsung SM-G398FZKDU07 User Manual
  1. Manuals
  2. Brands
  3. Samsung Manuals
  4. Cell Phone
  5. SM-G398FZKDU07
  6. User manual

Samsung SM-G398FZKDU07 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
USER MANUAL
SM-G390F
SM-G390Y
English. 06/2019. Rev.1.0
www.samsung.com

Advertisement

Table of Contents
loading

Related Manuals for Samsung SM-G398FZKDU07

Summary of Contents for Samsung SM-G398FZKDU07

  • Page 1 USER MANUAL SM-G390F SM-G390Y English. 06/2019. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    SIM or USIM card Camera Memory card (microSD card) Gallery Attaching a hand strap Multi window Turning the device on and off Samsung Health Initial setup Samsung Notes Samsung account Calendar Transferring data from your previous Radio device (Smart Switch)
  • Page 3 101 Blue light filter 102 Screensaver 102 Wallpapers and themes 103 Lock screen 104 Security 105 Secure Folder 110 Accounts and backup 111 Samsung Cloud 112 Google 113 Advanced features 114 Dual Messenger 115 Device care 115 Optimising your device 116 Battery...

  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 5 These actions are violations of your Samsung licence agreement and will void your warranty. • D epending on the region or service provider, a screen protector is attached for protection during production and distribution.

  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 8 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device.

  • Page 9: Maintaining Water And Dust Resistance

    Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • D o not store your device in very cold or very hot temperatures. •...

  • Page 10: Device Layout And Functions

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 11 Basics Device layout Proximity sensor Headset jack Front camera Speaker Speaker Power key Touchscreen Home key Recents key Back key Multipurpose jack Microphone GPS antenna Flash XCover key Rear camera Volume key NFC antenna (on the Back cover battery) Main antenna...
  • Page 12 • I f you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • C onnectivity problems and battery drain may occur in the following situations: –...
  • Page 13 Basics Keys Function • P ress and hold to turn the device on or off. Power • P ress to turn on or lock the screen. • P ress to open the list of recent apps. Recents •...

  • Page 14: Battery

    Basics Battery Installing the battery Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts.
  • Page 15 Ensure that the back cover is closed tightly to prevent water and dust from entering the device. Open or loose back cover may allow water and dust to enter the device and cause damage. Use only Samsung-approved back covers and accessories with the device. Removing the battery Remove the back cover.
  • Page 16 Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 17 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.

  • Page 18: Sim Or Usim Card

    • U se only a microSIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

  • Page 19: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 20 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 21: Attaching A Hand Strap

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device care → Storage → → Storage settings → SD card →...

  • Page 22: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.

  • Page 23: Initial Setup

    Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region.

  • Page 24: Samsung Account

    Accounts and backup → Accounts → Samsung account → → Help. Creating a Samsung account If you do not have a Samsung account, you should create one. You can create a Samsung account using your email address. Launch the Settings app and tap Accounts and backup → Accounts → Add account →...
  • Page 25 Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

  • Page 26: Transferring Data From Your Previous Device (Smart Switch)

    • T his feature may not be supported on some devices or computers. • L imitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data wirelessly Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
  • Page 27 Basics Backing up and restoring data using external storage Transfer data using external storage, such as a microSD card. Back up data from your previous device to external storage. Insert or connect the external storage device to your device. On your device, launch the Settings app and tap Accounts and backup → Smart Switch →...

  • Page 28: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 29 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 30 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 31 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or the Back key. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 32 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home.
  • Page 33 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 34 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 35 Basics Icon Meaning Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on.
  • Page 36 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, or password for the screen lock method, you can protect your personal information by preventing others from accessing your device.

  • Page 37: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 38 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...

  • Page 39: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions.
  • Page 40 Basics Additional keyboard functions • : Enter emoticons. • : Enter stickers. • : Attach animated GIFs. • : Enter text by voice. • : Change the keyboard settings. → • : Add an item from the clipboard. →...

  • Page 41: Apps And Features

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider.
  • Page 42 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...

  • Page 43: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list.
  • Page 44 Apps and features Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.
  • Page 45 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send.
  • Page 46 Apps and features Options during calls If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: •...
  • Page 47 Apps and features Adding a phone number to Contacts Adding a phone number to Contacts from the keypad Launch the Phone app and tap Keypad. Enter the number. Tap Add to Contacts. Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact.

  • Page 48: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app and tap Select a storage location and tap Select. Enter contact information. Add an image. Enter contact information. Depending on the selected storage location, the types of information you can save may vary.
  • Page 49 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 50 Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • T o use this feature, you must sign in to your Samsung account. • T he profile sharing feature may not be available depending on the region or service provider.
  • Page 51 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. → Groups → Create group. Launch the Contacts app and tap Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap Done.

  • Page 52: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 53 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. View your conversation.

  • Page 54: Internet

    Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
  • Page 55 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password. Activating secret mode → Turn on Secret mode. If you are using In the toolbar at the bottom of the screen, tap this feature for the first time, set whether to use a password for secret mode.

  • Page 56: Email

    Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. Launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup. →...

  • Page 57: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
  • Page 58 Apps and features to take a photo. Camera settings Options for current shooting mode Current mode Shooting modes Preview thumbnail Take a photo. Switch between the front and rear cameras. • T he preview screen may vary depending on the shooting mode and which camera is being used.
  • Page 59 Apps and features Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. On the shooting modes list, tap Photo and tap to take a photo. Taking selfies You can take self-portraits with the front camera. On the shooting modes list, tap Photo.
  • Page 60 Apps and features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
  • Page 61 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value.
  • Page 62 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area.
  • Page 63 Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
  • Page 64 Apps and features Continuous shot mode Take a series of photos of moving subjects. On the shooting modes list, tap Continuous shot. Tap and hold to take several photos continuously. HDR mode Take photos with rich colours and reproduce details even in bright and dark areas. On the shooting modes list, tap HDR.
  • Page 65 Apps and features Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits.
  • Page 66 Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. Do not use the flash close to your eyes. Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes.
  • Page 67 Apps and features Videos • R ear video size: Select a resolution for videos you want to take with the rear camera. Using a higher resolution will result in higher quality videos, but they will take up more memory. •...

  • Page 68: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images Launch the Gallery app and tap Pictures. Select an image. Access additional options. Add the image to favourites.
  • Page 69 Apps and features Searching for images Launch the Gallery app and tap to view images sorted by category, such as types, locations, or documents. To search for images by entering keywords, tap the search field. Viewing videos Launch the Gallery app and tap Pictures. Select a video to play.
  • Page 70 Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen.
  • Page 71 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums.
  • Page 72 Syncing images and videos When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices.

  • Page 73: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. Some apps may not support this feature. Split screen view Split screen view Press the Recents key to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view.
  • Page 74 Apps and features On the lower window, swipe left or right to select another app to launch. To launch apps not on the list of recently used apps, press the Home key or the Back key and select an app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows.

  • Page 75: Samsung Health

    Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Some features may not be available depending on the region.
  • Page 76 • Y ou can check your current steps on the notification panel. To turn off notifications, on the Samsung Health home screen, tap → Settings → Notifications, and then tap the Current steps switch under Ongoing to deactivate it. Alternatively, open the notification panel, tap and hold the notification, tap Details, and then tap the Current steps switch to deactivate it.
  • Page 77 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.

  • Page 78: Samsung Notes

    You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app and tap Select an input method from the toolbar at the top of the screen and compose a note. Enter text using the keyboard.
  • Page 79 Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.

  • Page 80: Radio

    Apps and features Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.

  • Page 81: Voice Recorder

    Apps and features Scanning radio stations Launch the Radio app. Tap Scan. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list. Voice Recorder Introduction Use this app to record or play voice memos. Making voice recordings Launch the Voice Recorder app.

  • Page 82: My Files

    Apps and features to finish recording. Enter a file name and tap Save. My Files Access and manage various files stored in the device. Launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap → Storage analysis. To search for files or folders, tap Clock Introduction...
  • Page 83 Apps and features Stopping alarms Tap Dismiss to stop an alarm. If you have previously enabled the snooze option, tap Snooze to repeat the alarm after a specified length of time. Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap Delete. World Clock Launch the Clock app and tap World Clock.

  • Page 84: Calculator

    Apps and features Timer Launch the Clock app and tap Timer. , set the duration and name, and then tap Add. To add a frequently used timer, tap Set the duration and tap Start. To open the keypad to enter the duration, tap the duration input field. Tap Dismiss when the timer goes off.

  • Page 85: Sharing Content

    Using additional feature • S hare large files: Share large files. Upload files to the Samsung storage server and share them with others via a Web link. To use this feature, your phone number must be verified.

  • Page 86: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 87 Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Make a simple video call.

  • Page 88: Introduction

    Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

  • Page 89: Wi-Fi

    Settings • M obile networks: Configure your mobile network settings. • D ata usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit.
  • Page 90 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.

  • Page 91: Bluetooth

    SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 92 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...

  • Page 93: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.
  • Page 94 Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.
  • Page 95 Settings Sending data with the NFC feature Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.

  • Page 96: Mobile Hotspot And Tethering

    Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.

  • Page 97: More Connection Settings

    Settings On the other device’s screen, search for and select your device from the Wi-Fi networks list. If the other device cannot connect to the mobile hotspot, on your device, tap → Allowed devices and tap the Allowed devices only switch to deactivate it. On the connected device, use the device’s mobile data connection to access the Internet.
  • Page 98 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.

  • Page 99: Sounds And Vibration

    Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster.

  • Page 100: Notifications

    Settings • U se Volume keys for media: Set the device to adjust the media volume level when you press the Volume key. • S ystem sounds: Set the device to sound for actions, such as turning the screen on or off or controlling the touchscreen.

  • Page 101: Blue Light Filter

    Settings • N ight mode: Reduce eye strain by applying the dark theme when using the device at night or in a dark place. • F ont size and style: Change the font size and style. • S creen zoom: Change the screen zoom setting. •...

  • Page 102: Screensaver

    Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. On the Settings screen, tap Display → Screensaver and tap the switch to activate it. Select an option.

  • Page 103: Lock Screen

    Settings Lock screen Change the settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. • S creen lock type: Change the screen lock method. •...

  • Page 104: Security

    • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device.

  • Page 105: Secure Folder

    • S end diagnostic data: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • R eceive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
  • Page 106 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 107 Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap Done.
  • Page 108 Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 109 Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap → Settings → Backup and restore.

  • Page 110: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.

  • Page 111: Samsung Cloud

    Sync the data saved in your device, such as images and videos, with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it later.

  • Page 112: Google

    Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone. • T o view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Samsung Cloud → Restore data →...

  • Page 113: Advanced Features

    Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • X Cover key: View and edit the apps launched when you press the XCover key. •...

  • Page 114: Dual Messenger

    Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.

  • Page 115: Device Care

    Settings Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Security Storage Memory Optimising your device On the Settings screen, tap Device care →...

  • Page 116: Battery

    Settings Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use. Tap → Auto optimisation and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time.

  • Page 117: Storage

    The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap Clean now. To delete files or uninstall apps that you do not use any more, select a category under User data.

  • Page 118: General Management

    Settings General management Customise your device’s system settings or reset the device. On the Settings screen, tap General management. • L anguage and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language.

  • Page 119: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • S creen reader: Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial. •...

  • Page 120: User Manual

    Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. •...

  • Page 121: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 122 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 123 Appendix Resetting the device If the methods above do not solve your problem, perform a factory data reset. Launch the Settings app and tap General management → Reset → Factory data reset → Reset → Delete all. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.
  • Page 124 Appendix The battery icon is empty Your battery is low. Charge the battery. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • I f the battery terminals are dirty, the battery may not charge properly or the device may turn off.
  • Page 125 • O n your device, launch the Settings app, tap General management → Reset → Reset network settings → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre.
  • Page 126 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 127 Show control on top switch to activate it. Samsung Cloud does not work • E nsure that you are connected to a network properly. • D uring a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
  • Page 128 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

This manual is also suitable for:

Galaxy xcoverSm-g390yGalaxy xcover 4s

Table of Contents