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USER MANUAL
SM-G398FN
SM-G398FN/DS
English. 06/2019. Rev.1.0
www.samsung.com

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Table of Contents
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Summary of Contents for Samsung Galaxy A Series

  • Page 1 USER MANUAL SM-G398FN SM-G398FN/DS English. 06/2019. Rev.1.0 www.samsung.com...
  • Page 2: Table Of Contents

    Memory card (microSD card) Camera Attaching a hand strap Gallery Turning the device on and off Multi window Initial setup Samsung Health Samsung account Galaxy Wearable Transferring data from your previous Samsung Members device (Smart Switch) Samsung Notes Understanding the screen...
  • Page 3 121 Night mode 122 Screensaver 122 Wallpapers and themes 123 Lock screen 123 Smart Lock 124 Security 125 Secure Folder 129 Accounts and backup 130 Samsung Cloud 132 Google 132 Advanced features 133 Motions and gestures 134 Dual Messenger 135 Digital wellbeing...
  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 5 These actions are violations of your Samsung licence agreement and will void your warranty. • D epending on the region or service provider, a screen protector is attached for protection during production and distribution.
  • Page 6 Basics • D o not open the device’s covers when the device is in water or in very humid places, such as swimming pools or bathrooms. • D o not open the back cover using wet hands or when the device is wet. •...
  • Page 7: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 8 • D elete unnecessary files or unused apps. • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 9 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...
  • Page 10: Device Layout And Functions

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 11 Basics Device layout Speaker Proximity sensor Earphone jack Front camera Speaker XCover key Power key Volume key Touchscreen Home key Recents key Back key Multipurpose jack Microphone (USB Type-C) GPS antenna Flash Rear camera NFC antenna Back cover (on the battery) Main antenna...
  • Page 12 • I f you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • C onnectivity problems and battery drain may occur in the following situations: –...
  • Page 13 Basics Keys Function • P ress and hold to turn the device on or off. Power • P ress to turn on or lock the screen. • P ress to open the list of recent apps. Recents •...
  • Page 14: Battery

    Basics Battery Installing the battery Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts.
  • Page 15 Ensure that the back cover is closed tightly to prevent water and dust from entering the device. Open or loose back cover may allow water and dust to enter the device and cause damage. Use only Samsung-approved back covers and accessories with the device. Removing the battery Remove the back cover.
  • Page 16 Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 17 Basics Reducing the battery consumption Your device provides various options that help you conserve battery power. • O ptimise the device using the device care feature. • W hen you are not using the device, turn off the screen by pressing the Power key. •...
  • Page 18 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 19: Sim Or Usim Card (Microsim Card)

    • U se only a microSIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 20 Insert the SIM or USIM card with the gold-coloured contacts facing downwards. Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a Samsung Service Centre to remove the memory card.
  • Page 21: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 22 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
  • Page 23: Attaching A Hand Strap

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device care → Storage → → Storage settings → SD card →...
  • Page 24: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
  • Page 25: Initial Setup

    Basics Deactivating emergency mode To deactivate emergency mode, tap → Turn off Emergency mode. Alternatively, press and hold the Power key, and then tap Emergency mode. Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
  • Page 26: Samsung Account

    Accounts and backup → Accounts → Samsung account → → Help. Creating a Samsung account If you do not have a Samsung account, you should create one. You can create a Samsung account using your email address. Launch the Settings app and tap Accounts and backup → Accounts → Add account →...
  • Page 27: Transferring Data From Your Previous Device (Smart Switch)

    Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.
  • Page 28 Basics On your device, launch the Settings app and tap Accounts and backup → Smart Switch. Place the devices near each other. On the previous device, tap Send data → Wireless. On the previous device, select an item to transfer and tap Send. On your device, tap Receive.
  • Page 29: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 30 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 31 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 32 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or the Back key. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 33 Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location.
  • Page 34 Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name.
  • Page 35 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 36 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 37 Basics Icon Meaning New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
  • Page 38 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, or password for the screen lock method, you can protect your personal information by preventing others from accessing your device.
  • Page 39: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 40 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...
  • Page 41: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions.
  • Page 42 Basics • : Enter text by voice. • : Change the keyboard settings. → • : Add an item from the clipboard. • → : Change the keyboard mode or size. → • : Open the text editing panel. Copying and pasting Tap and hold over text.
  • Page 43: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider.
  • Page 44 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • U ninstall: Uninstall downloaded apps. • D isable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature.
  • Page 45: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts Search for a contact.
  • Page 46 Apps and features Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.
  • Page 47 Apps and features Making an international call Launch the Phone app and tap Keypad. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap Receiving calls Answering a call When a call comes in, drag outside the large circle.
  • Page 48 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Launch the Phone app and tap → Settings → Block numbers. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.
  • Page 49 Apps and features • S peaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears. • M ute: Turn off the microphone so that the other party cannot hear you. • K eypad / Hide: Open or close the keypad. •...
  • Page 50: Contacts

    Apps and features Adding a phone number to Contacts from the calls list Launch the Phone app and tap Recents. Tap a caller’s image and tap Add, or tap a phone number and tap Add to Contacts. Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact.
  • Page 51 Apps and features Select a storage location and tap Select. Enter contact information. Select a storage location. Add an image. Enter contact information. Depending on the selected storage location, the types of information you can save may vary. Tap Save. Importing contacts Add contacts by importing them from other storages to your device.
  • Page 52 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 53 Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • T o use this feature, you must sign in to your Samsung account. • T he profile sharing feature may not be available depending on the region or service provider.
  • Page 54 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. → Groups → Create group. Launch the Contacts app and tap Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap Done.
  • Page 55: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 56 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. •...
  • Page 57: Internet

    Apps and features Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications. If this feature is not activated, launch the Settings app, tap Accessibility → Advanced settings → Notification reminders, and then tap the switch to activate it. Deleting messages Launch the Messages app and tap Conversations.
  • Page 58 Apps and features To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage. Refresh the current webpage. Move between pages. Access additional options.
  • Page 59: Email

    Apps and features Changing security settings You can change your password. → Settings → Privacy and security → Set Secret mode lock → Change password. Deactivating secret mode → Turn off Secret mode. In the toolbar at the bottom of the screen, tap Email Setting up email accounts Set up an email account when opening Email for the first time.
  • Page 60: Camera

    Apps and features Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the top of the emails list. Tap an email on the screen to read it. If email syncing is disabled, new emails cannot be retrieved. To enable email syncing, →...
  • Page 61 Apps and features Taking photos Tap the image on the preview screen where the camera should focus. • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. Alternatively, drag the lens selection icon to the left or right. Zooming features are available only when using the rear camera.
  • Page 62 Apps and features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
  • Page 63 Apps and features Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. The intelligent camera feature automatically recognises the subject and optimises the colour and any effects. On the shooting modes list, tap Photo and tap to take a photo.
  • Page 64 Apps and features Taking selfies You can take self-portraits with the front camera. On the shooting modes list, tap Photo. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. Face the front camera lens. to take a photo.
  • Page 65 Apps and features Changing the screen ratio for a video On the preview screen, tap and select a screen ratio. Live focus mode Take photos that focus on the face by blurring the background. • U se this feature in a place that has sufficient light. •...
  • Page 66 Apps and features Editing the background of the Live focus photos You can also edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature. Select a photo taken with the Live focus feature and tap Change background effect. Select a background effect you want.
  • Page 67 Apps and features Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo. Available options •...
  • Page 68 Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a photo. •...
  • Page 69 Apps and features Videos • R ear video size: Select a resolution for videos you want to take with the rear camera. Using a higher resolution will result in higher quality videos, but they will take up more memory. •...
  • Page 70: Gallery

    Apps and features • W atermark: Add a watermark in the bottom left corner when taking pictures. • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. • A bout Camera: View the Camera app version and legal information. Gallery Introduction View images and videos stored in your device.
  • Page 71 Apps and features Searching for images Launch the Gallery app and tap to view images sorted by category, such as types, locations, or documents. To search for images by entering keywords, tap the search field. Viewing videos Launch the Gallery app and tap Pictures. Select a video to play.
  • Page 72 Apps and features Viewing the details of images and videos While viewing an image or on the video preview screen, drag upwards on the screen. File details will appear. You can also view related content by tapping information on the screen. Edit information.
  • Page 73 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums.
  • Page 74 Syncing images and videos When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices.
  • Page 75: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
  • Page 76 Apps and features Split screen view Press the Recents key to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. On the lower window, swipe left or right to select another app to launch.
  • Page 77 Apps and features Pop-up view Press the Recents key to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window.
  • Page 78: Samsung Health

    Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Some features may not be available depending on the region.
  • Page 79 • Y ou can check your current steps on the notification panel. To turn off notifications, on the Samsung Health home screen, tap → Settings → Notifications, and then tap the Current steps switch under Ongoing to deactivate it.
  • Page 80 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
  • Page 81: Galaxy Wearable

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
  • Page 82: Calendar

    Write or draw with pens. recording. Paint with brushes. When you are finished composing the note, tap Save. Deleting notes Launch the Samsung Notes app. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete. Tap Delete. Calendar Manage your schedule by entering upcoming events or reminders in your planner.
  • Page 83 Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate...
  • Page 84: Voice Recorder

    Apps and features → → Add new To add accounts to sync with, launch the Calendar app and tap account. Then, select an account to sync with and sign in. When an account is added, a blue circle is displayed next to the account name. Voice Recorder Use this app to record or play voice memos.
  • Page 85: My Files

    Apps and features My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. Launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap → Storage analysis. To search for files or folders, tap Clock Introduction...
  • Page 86 Apps and features World Clock Launch the Clock app and tap World Clock. Creating clocks , enter a city name or select a city from the map, and then tap Add. To use the time zone converter, tap → Time zone converter. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap Delete.
  • Page 87: Calculator

    Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. • : View the calculation history. To clear the history, tap Clear history. To close the calculation history panel, tap . • : Use the unit conversion tool. You can convert various values, such as area, length, or temperature, into other units.
  • Page 88: Game Launcher

    Apps and features Playing through the speaker You can listen to the radio through the speaker instead of the connected earphone. Tap → Play through speaker. Scanning radio stations Launch the Radio app. Tap Scan. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list.
  • Page 89 Apps and features Using Game Launcher Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it. Tap a game from the games list. To find more games, drag the screen upwards.
  • Page 90 Apps and features Using Game Tools You can set the Game Tools icon to be displayed as a floating icon on game screens. Launch the Settings app, tap Advanced features, and then tap Game Tools switch to activate it. While playing a game, tap to display the game tools.
  • Page 91: Bixby Home

    • T o view more content, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must sign in to your Samsung account. Opening Bixby Home On the Home screen, swipe to the right.
  • Page 92 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen.
  • Page 93: Reminder

    • T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
  • Page 94 Apps and features Starting Reminder from Calendar → Reminder. The Reminder screen will appear and the Launch the Calendar app and tap Reminder app icon ( ) will be added to the Apps screen. Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting.
  • Page 95 Apps and features Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze. Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder.
  • Page 96 Apps and features Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap Complete. Alternatively, drag the reminder to the left. Restoring reminders Restore reminders that have been completed. On the reminders list, tap →...
  • Page 97: Kids Home

    Apps and features Kids Home Introduction You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device. Using Kids Home Open the notification panel, swipe downwards on the notification panel, and then tap (Kids Home) to activate it.
  • Page 98: Smartthings

    Apps and features Using parental control features You can configure the settings for Kids Home and view the usage history. On the Kids Home screen, tap → Parental control and enter your unlock code. • K id’s name: Manage your child’s profile. •...
  • Page 99 • T he devices you can connect may vary depending on the region or service provider. Available features may differ depending on the connected device. • C onnected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.
  • Page 100 Apps and features Using home appliances, TVs, and IoT products View the status of your smart appliances, TVs, and IoT products from your smartphone’s screen. You can group devices by location and add rules to control the devices easily and conveniently.
  • Page 101 Apps and features Adding devices and scenes by locations Add devices by locations, view the list of devices in a same location, and control them. You can also add a scene to a location to control multiple devices at the same time. Adding locations →...
  • Page 102: Sharing Content

    Apps and features Adding automations You can also set an automation to operate devices automatically depending on the preset time, the status of devices, and more. For example, add an automation to turn on the audio automatically every day at 7:00 AM. Launch the SmartThings app.
  • Page 103 Using additional features • S hare large files: Share large files. Upload files to the Samsung storage server and share them with others via a Web link. To use this feature, your phone number must be verified.
  • Page 104: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 105 Apps and features Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later. Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Make a simple video call.
  • Page 106: Introduction

    Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
  • Page 107: Wi-Fi

    Settings • F light mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.
  • Page 108 Settings Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap Connect. • O nce the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password.
  • Page 109: Bluetooth

    SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 110 Settings Select a device to pair with. If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode. Refer to the other device’s user manuals. Your device is visible to other devices while the Bluetooth settings screen is open. Accept the Bluetooth connection request on your device to confirm.
  • Page 111: Nfc And Payment

    Settings NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The battery contains a built-in NFC antenna.
  • Page 112 Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.
  • Page 113: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.
  • Page 114: Sim Card Manager (Dual Sim Models)

    Settings SIM card manager (dual SIM models) Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections → SIM card manager. •...
  • Page 115: More Connection Settings

    Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. icon appears on the status bar.
  • Page 116 Settings • M irrorLink: Use the MirrorLink feature to control your device’s MirrorLink apps on the vehicle’s head unit monitor. Refer to MirrorLink for more information. • V PN: Set up virtual networks (VPNs) on your device to connect to a school or company’s private network.
  • Page 117 Settings Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. MirrorLink You can display your device’s screen on the vehicle’s head unit monitor.
  • Page 118: Sounds And Vibration

    Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • S ound mode: Set the device to use sound mode, vibration mode, or silent mode. • V ibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...
  • Page 119: Separate App Sound

    Settings Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker.
  • Page 120: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A daptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.
  • Page 121: Blue Light Filter

    Settings Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen. On the Settings screen, tap Display → Blue light filter and tap the Turn on now switch to activate it. Drag the adjustment bar to adjust the filter’s opacity. To set the schedule to apply the blue light filter to the screen, tap the Turn on as scheduled switch to activate it and select an option.
  • Page 122: Screensaver

    Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. On the Settings screen, tap Display → Screensaver and tap the switch to activate it. Select an option.
  • Page 123: Lock Screen

    Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. • S creen lock type: Change the screen lock method. •...
  • Page 124: Security

    • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device.
  • Page 125: Secure Folder

    • S end diagnostic data: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • R eceive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
  • Page 126 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 127 Settings Tap Images, tick images to move, and then tap Done. Tap Move. The selected items will be deleted from the original folder and moved to Secure Folder. To copy items, tap Copy. The method for moving content may vary depending on the content type. Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage.
  • Page 128 Settings Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup.
  • Page 129: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.
  • Page 130: Samsung Cloud

    Sync the data saved in your device, such as images and videos, with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it later.
  • Page 131 Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone. • T o view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Samsung Cloud → Restore data →...
  • Page 132: Google

    Settings Restoring data You can restore your backup data from Samsung Cloud to your device. On the Settings screen, tap Accounts and backup → Samsung Cloud. Tap Restore data → and select a device you want. Tick items you want to restore and tap Restore.
  • Page 133: Motions And Gestures

    Settings • D irect share: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly. • R educe animations: Set the device to reduce the screen effects of certain actions, such as opening or closing apps.
  • Page 134: Dual Messenger

    Settings • O ne-handed mode: Activate one-handed operation mode for your convenience when using the device with one hand. This feature may not be available depending on the region or service provider. • S wipe to call or send messages: Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app.
  • Page 135: Digital Wellbeing

    Settings Uninstalling a second app On the Settings screen, tap Advanced features → Dual Messenger. Tap the switch of the app you want to uninstall and tap Disable or Uninstall. All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted.
  • Page 136 Settings Setting timers for apps You can limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it. On the Settings screen, tap Digital wellbeing → Dashboard. Tap No timer next the app you want and set the time.
  • Page 137: Device Care

    Settings Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Security Storage Memory Optimising your device On the Settings screen, tap Device care →...
  • Page 138: Battery

    Settings Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use. Tap → Auto optimisation and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time.
  • Page 139: Storage

    The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap Clean now. To delete files or uninstall apps that you do not use any more, select a category under App data or User data.
  • Page 140: Apps

    If the battery remains fully discharged, the time and date is reset. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • R eset: Reset your device’s settings or perform a factory data reset. You can reset all your settings, or only network settings, or accessibility settings.
  • Page 141: Accessibility

    Settings Select a language to add. To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list.
  • Page 142: Software Update

    Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.
  • Page 143: About Phone

    Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • S tatus: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. •...
  • Page 144: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 145 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 146 Appendix Resetting the device If the methods above do not solve your problem, perform a factory data reset. Launch the Settings app and tap General management → Reset → Factory data reset → Reset → Delete all. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.
  • Page 147 Appendix The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • I f the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again.
  • Page 148 • O n your device, launch the Settings app, tap General management → Reset → Reset network settings → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre.
  • Page 149 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 150 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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