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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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19P4

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Summary of Contents for Philips 19P4QYEB

  • Page 1 19P4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes ....14 5. Power Management ......15 6. Regulatory Information .....16 7. Customer care and warranty ..23 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........23 7.2 Customer Care & Warranty ....25 8. Troubleshooting & FAQs ....29 8.1 Troubleshooting ..........29...
  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.
  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings • Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.
  • Page 5: Disposal Of Product And Packing

    WEEE performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible,...
  • Page 6: Setting Up The Monitor

    2. Setting up the monitor Install the base 2. Setting up the monitor 1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen. 2.1 Installation Package contents user s manual 使用产品前请阅读使用说明 保留备用...
  • Page 7: Operating The Monitor

    2. Setting up the monitor Connecting to your PC 2.2 Operating the monitor Description of the control buttons Kensington anti-theft lock VGA input DVI input DisplayPort Audio input AC power input Zero power Switch USB downstream USB upstream Earphone jack Switch monitor’s power ON and Connect to PC OFF.
  • Page 8 On-Screen Display. You can use this as a On-Screen Display (OSD) is a feature in all reference when you want to work your way Philips LCD monitors. It allows an end user to around the different adjustments later on. adjust screen performance or select functions...
  • Page 9 2. Setting up the monitor Resolution notification Height adjustment This monitor is designed for optimal performance at its native resolution, 1280 × 1024 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1280 × 1024 @ 60 Hz for best results.
  • Page 10: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor Note 2.3 Remove the Base Assembly for This monitor accepts a 100mm x 100mm VESA- VESA Mounting Compliant mounting interface. Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury. 1.
  • Page 11: Image Optimization

     experience.  How does it work?  SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed • Office: Enhances text and dampens on your screen. Based on a scenario you select, brightness to increase readability and SmartImage dynamically enhances the contrast, reduce eye strain.
  • Page 12: Smartcontrast

    3. Image Optimization • Game: Turn on over drive circuit for best response time, reduce jaggy edges for fast moving objects on screen, enhance contrast ratio for bright and dark scheme, this profile delivers the best gaming experience for gamers. • Economy: Under this profile, brightness, contrast are adjusted and backlighting finetuned for just right display of everyday office applications and lower power...
  • Page 13: Technical Specifications

    3. Image Optimization 4. Technical Specifications Picture/Display Monitor Panel Type IPS-ADS Backlight Panel Size 19" (48.3 cm) Aspect Ratio Pixel Pitch 0.293 x 0.293 mm SmartContrast 20,000,000:1 Response time 14ms SmartResponse time (typ.) 5ms(GtG) Optimum Resolution 1280 x 1024 @ 60Hz Viewing Angle 178°...
  • Page 14 4. Technical Specifications On Mode(ECO mode) 10W (typ.) Power(EnergyStar test method) Energy Consumption AC Input Voltage AC Input Voltage AC Input Voltage at 100VAC, 50Hz at 115VAC, 60Hz at 230VAC, 50Hz Normal Operation (typ.) 14.7W 14.7W 14.7W Sleep (Standby) <0.3W (typ.) <0.3W (typ.) <0.3W (typ.) <0.2W (typ.)
  • Page 15 4. Technical Specifications Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the...
  • Page 16: Resolution & Preset Modes

    4. Technical Specifications 4.1 Resolution & Preset Modes Maximum Resolution 1280 x 1024 @ 60 Hz (analog input) 1280 x 1024 @ 60 Hz (digital input) Recommended Resolution 1280 x 1024 @ 60 Hz (digital input) H. freq (kHz) Resolution V.
  • Page 17: Power Management

    5. Power Management 5. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 18: Regulatory Information

    6. Regulatory Infomation headsets) Acoustic performance – protection 6. Regulatory Information against sound spikes (headsets) and fan noise (projectors, computers) Ergonomically designed Congratulations! keyboard (notebooks) This product is TCO Certified-for Sustainable IT Electrical Safety, minimal electro-magnetic TCO Certified is an international third party Emissions Third Party Testing sustainability certification for IT All certified product models have been tested...
  • Page 19 RoHs directive mandating restrictions requirement of Information Technology on hazardous substances in electrical and Equipment). electronic equipment have been adhered to in order to make Philips monitors safe to use • EN55024:2010 (Immunity requirement of throughout its life cycle. Information Technology Equipment).
  • Page 20 6. Regulatory Infomation Energy Star Declaration Changes or modifications not expressly approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ®...
  • Page 21 6 Regulatory Infomation EN 55022 Compliance (Czech Republic Only) nuisibles aux communications radio. Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé...
  • Page 22 6. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 23 India please How to connect a plug visit the below web link. The wires in the mains lead are coloured in http://www.india.philips.com/about/sustainability/ accordance with the following code: recycling/index.page BLUE -“NEUTRAL”(“N”) Information for U.K. only BROWN -“LIVE”(“L”)
  • Page 24 6. Regulatory Infomation 环保使用期限 此标识指期限(十年),电子信息产品中含有 的有毒有害物质或元素在正常使用的条件 下不会发生外泄或突变,电子信息产品用户 使用该电子信息产品不会对环境造成严重 污染或对其人身、财产造成严重损害的期 限。 China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information 《废弃电器电子产品回收处理管理条例》 Products" or commonly referred to as China 提示性说明 RoHS. All products produced and sold for China market have to meet China RoHS request.
  • Page 25: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 26 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 27: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 28 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 29 Mon.~Fri. 9:00am-6:00pm Macau Technology Ltd. Macau: Sat. 9:00am-1:00pm Tel: (853)-0800-987 REDINGTON INDIA Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm SMS: PHILIPS to 56677 +62-21-4080-9086 Mon.~Thu. 08:30-12:00; 13:00- PT. CORMIC (Customer Hotline) Indonesia 17:30 SERVISINDO PERKASA +62-8888-01-9086 Fri. 08:30-11:30; 13:00-17:30"...
  • Page 30 7. Customer care and warranty +84 8 38248007 Ho Chi Minh City FPT Service Informatic +84 5113.562666 Mon.~Fri. 8:00-12:00, 13:30-17:30 Vietnam Company Ltd. - Ho Chi Danang City Sat. 8:00-12:00 Minh City Branch +84 5113.562666 Can tho Province EA Global Supply Chain Philippines (02) 655-7777;...
  • Page 31: Troubleshooting & Faqs

    Disconnect the monitor from mains power after you have tried these solutions, contact source immediately for safety Philips customer service representative. • Contact with Philips customer service representative immediately. Common Problems Imaging Problems No Picture (Power LED not lit) Image is not centered •...
  • Page 32: General Faqs

    8. Troubleshooting & FAQs Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer Information Centers list and contact Philips • Adjust the contrast and brightness on customer service representative. On-Screen Display. An "after-image", "burn-in" or "ghost image"...
  • Page 33 Can I connect my LCD monitor to any cloth. For extensive cleaning, please use PC, workstation or Mac? isopropyl alcohol. Do not use other Yes. All Philips LCD monitors are fully Ans.: solvents such as ethyl alcohol, ethanol, compatible with standard PCs, Macs acetone, hexane, etc.
  • Page 34 8. Troubleshooting & FAQs Yes, the monitors are Plug-and-Play Ans.: compatible with Window8/8.1/7/Vista/ XP/NT, Mac OSX, Linux Q11: What is Image Sticking, or Image Burn- in, or After Image, or Ghost Image in LCD panels? Ans.: Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging"...
  • Page 35 © 2014 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version:M419PQE1T...

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19p4 series

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