Service Error Code Chart - Rheem RTGH-95XLP-2 Use And Care Manual

Service Error Code Chart

Your water heater has an electronic diagnostic system
built into it. When the water heater finds a problem, it
displays an error code in the LED display on the remote
control. The chart on page 26 lists the error codes
along with their possible problem and solution. Using
this chart may help you diagnose and/or fix a problem
you may be experiencing. Please refer to this chart
before calling for service assistance.
DANGER:
Shock Hazard – Make certain power to the water heater
is OFF before removing protective cover for any reason.
Electric shock will cause death or serious personal injury.
WARNING:
For Your Safety, DO NOT attempt repair of electrical wiring,
gas piping, remote control, burners, vent connectors, or
other safety devices. Refer repairs to a qualified service
technician.
When an error code is displayed:
1
Turn off all the hot water faucets.
2
Turn off the water heater by pressing the POWER ON/
OFF button on the remote control.
CARING FOR YOUR WATER HEATER
3
Wait about 5 minutes; then restart the water heater by
pressing the POWER ON/OFF button.
4
Turn on a hot water faucet and recheck the remote
control display.
If the error code remains in the display:
1. Turn off the hot water faucet.
2. Turn off the water heater.
3. Unplug the water heater from power, wait about 30
seconds and plug back in.
4. Follow the error code chart information.
5. Restart the water heater, turn on a hot water faucet,
and recheck the remote control display.
If the error code is still shown:
1. Turn off the hot water faucet.
2. Turn off the water heater.
3. Make note of the displayed error code and call for
service assistance. See "Call for Assistance" section
on page 26.
NOTICE:
If the displayed error code is not listed in the chart,
immediately turn off the water heater and call for service
assistance.
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