Troubleshooting And Faq; Product Support - A4Tech G9-310 User Manual

Please plug the Multi-link receiver into 3、4 to avoid shielding wireless signal when placing at 2、1.

USB Ports

3. Use USB extension cable to position the Multi-link receiver at a far location to prevent electromagnetism

interference from devices

4. Avoid using the wireless mouse on a metal surface. Metals such as iron, aluminum, or copper shield the

radio frequency transmission and slow down the mouse's response time or cause the mouse to fail temporarily.

5. The radio frequency is 2.4GHz, it is safe for our bodies, but please be cautious in using cardiac pacemaker

or other body auxiliary instruments.

Troubleshooting & FAQ

If the mouse is not working:

1. Make sure the mouse power is on.

2. Try another USB port.

3. Ensure the Multi-link receiver is inserted.

4. Check battery and battery installation.

Need help with technical support? Please go to:

http://www.a4tech.com/ennew/support.asp and our support team will respond within 72 hours.

**Features and specifications of all A4TECH products

are subject to change without notification.

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