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Summary of Contents for Virgin Pulse VP-12
- Page 1 1.877.4VPULSE or www.virginpulse.com...
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Page 2: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS Some of the following information may not apply to your particular product; however, when using telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Read and understand all instructions. - Page 3 16. Use caution when installing or modifying telephone lines to prevent electrical shock and/or fire. 17. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power supply cord or plug is damaged or frayed. B.
- Page 4 7. When replacing battery(ies), all batteries should be replaced at the same time. Mixing fresh and discharged batteries could increase internal cell pressure and rupture the dischargedbattery(ies). (Applies to products employing more than one separately replaceable primary battery.) 8. When inserting battery(ies) into this product, the proper polarity or direction must be observed. Reverse insertion of battery(ies) can cause charging, and that may result in leakage or explosion.
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Page 5: Equipment Approval Information
EQUIPMENT APPROVAL INFORMATION Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. -
Page 6: Hearing Aid Compatibility
The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service. -
Page 7: Interference Information
INTERFERENCE INFORMATION This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. - Page 8 INTRODUCTION Congratulations! You’ve just bought the sexiest, cordless phone on the planet. Of course, we may be biased. But consider this: With an attachable clip and headset jack, you don’t have to pin the phone between your neck and shoulder to have your hands free. Then again, you may never want to take your hands off of this phone once you see how good it feels.
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Page 9: Before You Begin
BEFORE YOU BEGIN Parts Checklist Your package includes these items: Base Unit Handset Belt Clip Wall Mount Bracket Product Manual/ Battery Line Cord AC Adaptor Quick Start Guide/ Warranty Card/ Virgin Brand Piece... - Page 10 Telephone Jack Requirements To use this phone, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular jack, call your local phone company to find out how to get one installed. Wall Plate Modular telephone...
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Page 11: Important Installation
IMPORTANT INSTALLATION INFORMATION • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch uninsulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface. - Page 12 Installing the Battery Remove the battery compartment door on the handset. Push down on top of door and slide out. 2. Insert the battery pack, and connect the cord into the jack inside the compartment. 3. Put the battery compartment door back on and set the handset aside.
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Page 13: Installing The Phone
INSTALLING THE PHONE Your telephone should be placed on a level surface such as a desk or table top, or you can mount it on a wall. A wall mounting bracket is packaged with your phone. ( NOTE: For desktop charging only, the handset may be charged facing up or down. ) Connecting the Telephone Line •... - Page 14 Connecting the AC (Electrical) Power • Plug the power supply cord into the power jack on the back of the base and the other end into an electrical outlet. The charge/in use indicator turns on to indicate the battery is charging when the handset is placed on the base cradle. •...
- Page 15 Wall Mounting ( NOTE: For best results, before you hang the phone on the wall, charge the phone on a flat surface. ) Connect the power and phone cords to the base unit. Make sure to feed the phone cord through the rectangular opening in wall mount.
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Page 16: Phone Setup
PHONE SET UP There are five programmable menus available: Language, Area Code, Ringer Tone, Tone/ Pulse Dialing, and Default Setting. Language Setting Selection Press the flash/program button until “1ENG 2FRA 3ESP “ shows in the display. “ 1 ENG ” is the default setting. 2. - Page 17 Tone/Pulse Dialing Selection Press the flash/program button until “ 1 TONE 2PULSE” shows in the display. “ 1TONE” is the default setting. 2. Use the cid/vol UP or DOWN button or the handset number pad to move the arrow to 1TONE or 2PULSE. 3.
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Page 18: Cordless Phone Basics
CORDLESS PHONE BASICS BASE UNIT PHONE 1.877.4VPULSE or www.virginpulse.com... - Page 19 Receiving a Call Check the display to see who is calling. 2. Press the talk button. Making a Call To make a call, press the talk button before you dial and press it again to hang up. Or you may dial a number, and then press the talk button. Redial While the phone is on, press the redial button to quickly redial the last number you dialed (up to 32 digits).
- Page 20 Channel Button While talking, you might need to manually change the channel in order to get rid of static. Press and release the ch/delete button to advance to the next clear channel. Temporary Tone This feature is useful only if you have pulse dialing service. Temporary Tone Dialing enables pulse (rotary) service phone users to access touch-tone services offered by banks, credit card companies, etc.
- Page 21 Ringer Switch The RINGER switch must be ON for the handset to ring during incoming calls. Volume While the phone is ON, use the cid/vol UP or DOWN button to adjust the receiver volume. Press the UP button to increase the volume and the DOWN button to decrease the volume.
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Page 22: Caller Id Features
CALLER ID FEATURES Caller ID (CID) is a service available from your local telephone company. For Caller ID to work on this system, you must subscribe to Caller ID service. To receive Caller ID information for a Call Waiting call, you must subscribe to the combined Caller ID Call Waiting service. - Page 23 Receiving and Storing Calls When you receive a call, the caller’s information is transmitted by the phone company to your Caller ID telephone between the first and second ring. When the memory is full, a new call automatically replaces the oldest call in memory. NEW appears in the display for calls received that have not been reviewed.
- Page 24 Replacing an Existing Memory Location with a New CID Record: Repeat steps 1 through step 3 in Transferring CID Records To Memory. 2. After entering the memory location, “REPLACE MEMO?” shows in the display. 3. Press the mem button again, and the new CID record replaces the existing memory in that location.
- Page 25 Dialing a Caller ID Number Make sure the phone is OFF (not in talk mode). 2. Use the cid/vol UP or DOWN buttons to display the desired Caller ID record. 3. Press talk. The number dials automatically. Changing the CID Number Format The format button lets you change the format of the displayed CID number.
- Page 26 Storing a Name and Number in Memory Make sure the phone is OFF (not in talk mode). 2. Press the mem button. 3. Press the desired memory location (0 through 9). 4. Press the mem button again. The display shows ENTER NAME. ( NOTE: If you don't want to enter the name, skip step 5.
- Page 27 Changing a Stored Number Repeat steps 1 through 7 in Storing a Name and Number in Memory. 2. Press the mem button, and "REPLACE MEMO? " shows in the display. 3. Press the mem button to store the number. You will hear a confirmation tone. Storing a Redial Number Repeat steps 1 through 6 in Storing a Name and Number in Memory.
- Page 28 3. Use the cid/vol UP or DOWN buttons to scroll through the numbers stored in memory until the desired number is shown. 4. Press talk. The numbers dial automatically. ( IMPORTANT: If you make test calls to emergency numbers stored in memory, remain on the line and briefly explain the reason for the call to the dispatcher.
- Page 29 Chain Dialing from Memory Use this feature to make calls which require a sequence of numbers such as using a calling card for a frequently called long distance number. Basically, you dial each part of the sequence from memory. The following example shows how you can use chain dialing to make a call through a long distance service: The Number For Memory Location...
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Page 30: Headset And Belt Clip Operation
HEADSET AND BELT CLIP OPERATION Connecting an Optional Headset to the Handset The handset can be used with an optional headset for hands free operation. Connect the headset to the HEADSET jack on the side of the handset The handset receiver and microphone are disabled when the headset is connected. -
Page 31: Changing The Battery
CHANGING THE BATTERY Make sure the telephone is OFF before you replace battery. Remove the battery compartment door by pushing down on the top of the door and sliding out.. 2. Disconnect the battery plug from the jack inside the battery compartment and remove the battery pack from the handset. - Page 32 • To reduce the risk of fire or personal injury, use only the battery listed in the User’s Guide. • Keep batteries out of the reach of children. • Remove batteries if storing phone without power for over 30 days. General Product Care To keep your telephone working and looking good, follow these guidelines: •...
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Page 33: Display Messages
DISPLAY MESSAGES The following indicators show the status of a message or of the unit. INCOMPLETE Caller information has been interrupted during transmission or DATA the phone is excessively noisy. ENTER NAME Prompt telling you to enter a name for one of the 10 memory locations. - Page 34 REPT Repeat call message. Indicates that a new call from the same number was received more than once. NO DATA No Caller ID information was received. MESSAGE Indicates a message is available WAITING DELETED Prompt indicating the Caller ID/Memory record is erased. BLOCKED CALL The name and number of a calling person has been blocked from transmission.
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Page 35: Handset Sound Signals
HANDSET SOUND SIGNALS Signal Meaning A long warbling tone Signals an incoming call (with ringer on) One short beep and one long beep Page signal One beep every 7 seconds Low battery warning Two long beeps Confirmation tone Three short beeps Error tone Melody 1 Custom ring tone 1... -
Page 36: Troubleshooting Tips
TROUBLESHOOTING TIPS No Display • Is battery fully charged? Charge the battery for 12 hours or replace the battery. Make sure the battery is properly installed and connected. • If you are using AC (electrical) power, make sure that the unit is connected to a non- switched electrical outlet. - Page 37 Dial tone is OK, but can't dial out • Make sure the tone/pulse setting is programmed correctly. Handset does not ring • Make sure the RINGER switch on the handset is turned to ON. • You may have too many extension phones on your line. Try unplugging some phones. •...
- Page 38 Causes of Poor Reception • Aluminum siding on the exterior of your house . • Foil backing on insulation within over walls. • Heating ducts and other metal construction can shield the phone’s signals. • You’re too close to appliances such as microwaves, stoves, computers, etc. •...
- Page 39 Memory Dialing • Did you program the memory location keys correctly? • Did you fllow te proper dialing sequence? • Make sure the tone/pulse setting is programmed correctly. • Did you reprogram numbers into memory after a power outage or battery replacement? If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1.877.4VPULSE.
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Page 40: Limited Warranty
• Pay any charges billed to you by the Exchange Center for service not covered by the warranty. • Insure your shipment for loss or damage. Virgin Pulse LLC accepts no liability in case of damage or loss. 1.877.4VPULSE or www.virginpulse.com... - Page 41 • A new or refurbished unit will be shipped to you freight prepaid. What your warranty does not cover: • Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.) •...
- Page 42 implied warranty on this product. This disclaimer of warranties and limited warranty are governed by the laws of the state of Indiana. Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose on this product is limited to the applicable warranty period set forth above.
- Page 43 Made in China Rev. 5/25/03 "VIRGIN" and the Virgin Signature logo are registered trademarks of Virgin Enterprises Limited. Virgin Pulse is a trademark of Virgin Enterprises Limted. Products manufactured and distributed for, and under license from Virgin Enterprises Limited. Virgin Pulse is a trademark of Virgin Enterprises Limited, 2003.
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