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10. Troubleshooting
If, after reading these operating instructions, you have additional questions related to the use of your poster,
please call the services center in your local area.
Before calling service, please check the symptoms and follow suggested solutions.
Remote Control
Problem
Remote control does not operate
Video and Audio
Problem
No picture (screen not lit), No sound
Dark, poor or no picture (Screen lit), good
sound
No color/dark picture/abnormal color
Dotted lines or stripes
Good picture, no sound
Audio noise
General
Problem
Some items can't be accessed
Remote control command is not effect in
some cases.
Control buttons do not operate
POWER button responds slowly after
power is connected.
Note:
If your problem is not solved, turn your unit off and then on again.
Cautions:
Never attempt to repair a defective poster yourself.
Possible Solutions
•
The batteries could be weak. Replace the batteries.
•
Check the orientation of the batteries.
•
Make sure the power cord is plugged in.
Possible Solutions
•
Make sure the power cord is plugged in.
•
Press POWER on the poster or on the remote control.
•
Select a proper picture mode.
•
Adjust the brightness in the video setting.
•
Adjust the color saturation in the video setting.
•
Move the poster away from noise sources such as cars, neon signs, or hair dryers.
•
The sound may be muted. Press MUTE again to cancel.
•
Communication problems may occur if infrared communication equipment
(e.g., infrared cordless headphones) is used near the poster. Move the infrared
communication equipment away from the poster until the noise is eliminated.
Possible Solutions
•
If a setting option appears in gray, this indicates that the settings option is
unavailable in current input mode.
•
During the timing of USB device detection (i.e. when the poster is turned on with
USB device connected, or when you plug in USB device during poster working), the
poster may not act by remote control buttons in such case. Wait some time, then it
is OK.
•
Disconnect the power cord and wait for a few seconds. Then re-plug the power
cord and turn on the unit again.
•
When you push POWER SWITCH to power on the poster, in about 3 seconds the
POWER button starts to respond after pressed.
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