ViewSonic EP3220T User Manual

ViewSonic EP3220T User Manual

Multimedia digital poster

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EP3220T
Multimedia Digital Poster
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specific languages using the Regional selection
box in the upper right corner of our website. "Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual"
Model No.: VS16769

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Summary of Contents for ViewSonic EP3220T

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well. Once again, thank you for choosing ViewSonic !
  • Page 3 Compliance Information FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class A/ Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 4 Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Proposed Maximum...
  • Page 5 Safety Precautions FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: • DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel.
  • Page 6 CAUTION: Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled, or objects have fallen into the monitor. •...
  • Page 7: Table Of Contents

    Table Of Contents Unpacking and Installation ....1 10. Troubleshooting ........18 1.1. Unpacking ........1 11. Technical Specifications ....19 1.2. Package Contents ......1 12. RS232 Protocol ........21 1.3. About Location / Environment ..1 12.1. Introduction ........21 1.4.
  • Page 8 Serial Number: Purchase Date: Product disposal at end of product life ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/...
  • Page 9: Unpacking And Installation

    S N A P S LE E P S H O R TC U T RC -1 31 3- 0A Remote Control and AAA Batteries EP3220T Multimedia Digital Poster Quick Start Guide AUDIO OUT VGA OUT HDMI OUT DVD / VCR / VCD...
  • Page 10: Mounting On A Wall

    5. Unit without base weight = W Kg. The equipment and its associated mounting means still remain secure during the test. For use only with UL Listed Wall Mount Bracket with minimum weight/load: W Kg. Model Name W (kg) EP3220T 1.3.1. VESA Grid Model Name Vesa Grid...
  • Page 11: Parts And Functions

    Parts and Functions 2.1. Control Panel Press the button to volume up. In the menu, this button also serves as direction button. : Press the button to volume down. In the menu, this button also serves as direction button. : Press the button to open the setting menu. : Press the button to display desktop (Home page) on Remote Sensor the screen.
  • Page 12: Remote Control

    2.3. Remote Control 2.3.1. General functions INPUT Display or exit input source menu Switch the poster power on or Standby 0-9 number buttons Display or exit the current Select the screen size ASPECT INFO program information HOME EXIT Return to previous menu or Display desktop exit the on-screen menu (Home page) on the...
  • Page 13: Inserting The Batteries In The Remote Control

    2.3.2. Inserting the batteries in the remote control To install remote control batteries: 1. Open the battery cover. 2. Insert two AAA batteries into the battery compartment. Make sure that the + and – symbols on the batteries match the + and – symbols in the battery compartment. 3.
  • Page 14: Connections

    Connections 3.1. Cautions Before Connecting • When connecting an external device to the poster, make sure that the poster and the device are turned off. • Check the plugs at the ends of cables to make sure that they are the correct type before you try plugging them into jacks on the poster.
  • Page 15: Operation

    Operation 4.1. Turning the poster on or off 1. Plug the power cord into an AC power outlet. Press Power Switch on the poster. 2. Now the poster is in standby mode. Wait a moment until the power indicator lights up, then press POWER to turn on the poster.
  • Page 16: Basic Operations (Continued)

    Basic Operations 5.1. Home Menu Overview HOME HOME 1. Press button and the menu screen display. 2. Press button to select desktop menu option, press to confirm. 3. Press ▲ ▼ button to move the cursor, press to confirm 4. Press EXIT button to return to previous menu or exit the menu.
  • Page 17: System Settings

    System Settings 1. Press button to select desktop menu option, press to confirm.  2. Press EXIT button to return to previous menu or exit the menu. Network Setting Show all apps Display system Storage or restore to factory default. Display information Scan the QR code, direct inquiries related to product upgrades and other...
  • Page 18: Network Settings

    Network Settings 1. Press  button to select desktop menu option, press OK to confirm. 2. Press EXIT button to return to previous menu or exit the menu. Display current net state Proxy setting IP settings...
  • Page 19: Menu List

    Menu List Picture Mode Select your favourite picture mode for each input. Contrast Adjust the contrast. Brightness Adjust the brightness. Adjust the image hue. (Only for NTSC system) Sharpness Adjust the sharpness. Saturation Adjust the color saturation. Anti-Flicker Turn on/off the Anti-Flicker function. Backlight Set up the overall brilliance of the screen.
  • Page 20 MHL Auto Switch Select to automatically switch to the MHL input when it connected. Menu Timeout Select OSD menu display time. Data / Time Display Date and Time. Off Timer With Off Timer function On, the display will automatically turn off at a preset time.
  • Page 21: Using Usb Multi Media Player

    Using USB multi media player You can connect a USB storage device to your poster to view compatible photo, movie or play compatible music so that the sound can be output from the poster’s speaker. To use USB multi media player, please go to USB source by pressing USB button. Or you can press Home button to display Home Page and then select USB Drive icon to access.
  • Page 22: Playing Photo

    9.1. Playing Photo With the photo viewer, you can view compatible photos (in JPG, BMP or PNG format). Also you can zoom, rotate photo, etc. Previous photo Play/pause Show information Next photo Rotate clockwise Zoom in Rotate anti-clockwise Zoom out Notes: You can also use (Play/Pause), (STOP),...
  • Page 23: Playing Movie

    9.3. Playing Movie With the USB movie player, you can play compatible movie (in MPG, MKV, DAT, MP4, MOV or VOB format). Previous movie Now AB repeat starts. Adjust the volume Fast reverse To cancel, highlight Section AB Section repeat Play/pause replay and toggle it to OFF.
  • Page 24: Troubleshooting

    10. Troubleshooting If, after reading these operating instructions, you have additional questions related to the use of your poster, please call the services center in your local area. Before calling service, please check the symptoms and follow suggested solutions. Remote Control Problem Possible Solutions Remote control does not operate...
  • Page 25: Technical Specifications

    Technical Specifications Poster: Item Specifications Screen Size (Active Area) 32” (81.29 cm) LCD Aspect Ratio 16:9 Number of pixels 1920 (H) x 1080 (V) Pixel pitch 0.12125 (H) x 0.36375 (V) [mm] Displayable colors 16.7M colors Brightness (typical) 300 cd/m Contrast ratio (typical) 1200:1 Viewing angle...
  • Page 26 1 Way 1 Speaker Input 5 W (RMS) Impedance 8Ω Output Sound Pressure 82 dB/W/M Frequency Response 160 Hz ~ 13 KHz EP3220T touch specification: Touch Panel Item Specifications Number of Touch Communication USB 2.0 PC connector USB Type B Operation system...
  • Page 27: Rs232 Protocol

    12. RS232 Protocol 12.1. Introduction This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol. The protocol contains three sections command: •...
  • Page 28: Protocol

    12.3. Protocol 12.3.1. Set-Function Listing The PC can control the TV/DS for specific actions. The Set-Function command allows you to control the TV/ DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function description: Length: Total Byte of Message excluding “CR”.
  • Page 29 Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format) Command Name Length Command Value1 Value2 Value3 Type 0x30 0x38 0x73 0x24 0x31 0x37 0x36 0x0D 0x32 Reply (Hex Format) Command Name Length Type 0x30 0x34 0x2D...
  • Page 30 Menu Lock > 000 : Unlock 001 : Lock Key Pad 000 : UP 001 : DOWN 002 : LEFT 003 : RIGHT 004 : ENTER 005 : INPUT 006 : MENU/EXIT Remote Control 000: Disable Disable: RCU has no effect on Monotor.
  • Page 31 NOTE: 1. Behavior at lock modes Lock Mode Behavior Button Lock 1. Lock all buttons on the front panel and RCU, except for “Power” 2. All the SET functions should be workable via RS32, even the ones with according hot key in RCU like Mute,…etc. MENU Lock 1.
  • Page 32: Get-Function Listing

    Hex code (in hex) = Original data (in dec) + 20 Date & Code Code Date & Code Code Date & Code Code Date & Code Code Time (Hex) Time (Hex) Time (Hex) Time (Hex) (ASCII) (ASCII) (ASCII) (ASCII) space “...
  • Page 33 Get-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98; default is 01). Command Type Identify command type, “g” (0x67h) : Get Command “r” (0x72h) : Valid command Reply “-“ (0x2Dh) : Invalid command Reply Command: Function command code: One byte ASCII code.
  • Page 34 Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the command table. Send (Hex Format) Command Name Length Command Value1 Value2 Value3 Type 0x30 0x38 0x67 0XD3 0x30 0x30 0x30 0x0D 0x35 Reply (Hex Format) Command Name...
  • Page 35 NOTE: 1. Power on/off log data is replied as 6 sequential strings in following order. 2. Time log data definition Value 1 Value 2 Value 3 On/ Off indicator Month code Day code 0: Off Hour code Minute code 1: On...
  • Page 36 Hex code (in hex) = Original data (in dec) + 20 Date & Code Code Date & Code Code Date & Code Code Date & Code Code Time (Hex) Time (Hex) Time (Hex) Time (Hex) (ASCII) (ASCII) (ASCII) (ASCII) space “...
  • Page 37: Remote Control Pass-Through Mode

    4. Get Date & Time example Assumed the current date/time of poster#01 as below Date: 2015-1/31 Time: 16:27:59 Send: 0x 38 30 31 67 32 30 30 30 0D (Get Date) Reply: 0x 38 30 31 72 32 30 40 35 0D (Year “20” “15”) 0x 38 30 31 72 32 31 21 51 0D (Month “1”, Day ”31”) Send: 0x 38 30 31 67 33 30 30 30 0D (Get Time) Reply:...
  • Page 38 Code (HEX) RECALL (LAST) INFO (DISPLAY) ASPECT (ZOOM, SIZE) VOLUME UP (+) VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESS- POWER SOURCES (INPUTS) SLEEP MENU DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT ■ (F1) GREEN ■...
  • Page 39 NOTE: This IR-pass-through code is different from the RCU key code. Special control sequence for POWER key under IR-pass through mode. 2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward the POWER code to the host via RS232. 2-2.
  • Page 40: Other Information

    Latin America C= http://www.viewsonic.com/la/ www.viewsonic.com/la/ soporte@viewsonic.com (Mexico) soporte/servicio-tecnico Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F. Tel: 55) 6547-6454 55) 6547-6484 Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico Latin America C= http://www.viewsonic.com/la/ www.viewsonic.com/la/ soporte@viewsonic.com (Peru) soporte/servicio-tecnico Macau www.hk.viewsonic.com...
  • Page 41: Limited Warranty

    If a product proves to be defective in material or workmanship during the war- ranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
  • Page 42 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be li- able for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience,...
  • Page 43: Mexico Limited Warranty

    Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Page 44 ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 14035 Pipeline Ave. Chino, CA 91710, USA Tel: 800-688-6688 (English); 866-323-8056 (Spanish); Col 20 de Noviembre Tijuana, Mexico E-Mail: http://www.viewsonic.com 4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 CD_LW02 Rev. 1A 06-25-07...

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Vs16769

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