Troubleshooting - LG GR-B404 Z Series Owner's Manual

TROUBLESHOOTING

Symptoms
There is no refrigeration
or freezing.
There is poor
refrigeration or
freezing.
The product has a bad
smell.
The inside lamp in the
product does not turn
on.
22
Reason
Is the power turned off?
Is there a power interruption?
If the power plug unplugged from
the outlet?
Is the fridge or freezer
temperature set to 'Weak'?
Does the product in direct
sunlight, or is it near a heat
generating object such as a
microwave oven?
Did you store hot food without
cooling it first?
Did you put in too much food?
Is the product door completely
closed?
Is there enough space around the
product?
Is the fridge or freezer
temperature set to 'Weak'?
Did you put in food with a strong
smell?
Is the vegetable in the vegetable
drawer rotten?
Does the inside lamp in the
product turn off?
Solution
• Press the power button on the control
panel to turn it on.
• Check the power of other products.
• Plug the power plug in the outlet properly.
• Set the fridge or freezer temperature to
'Medium'.
• Check the installation area and reinstall it
away from heat generating objects.
• Cool the hot food first before putting it
inside the fridge or freezer.
• Maintain an appropriate space between
food.
• Completely close the door and make sure
that stored food is not stuck in the door.
• Adjust the installation position to make
enough space around the product. (10
cm)
• Set the fridge or freezer temperature to
'Medium'.
• Store food with strong smell in a sealed
container.
• Throw away rotten vegetables and clean
the vegetable drawer. Do not store
vegetables too long in the vegetable
drawer.
• It is hard for customers to replace the
inside lamp in the product by themselves.
If the inside lamp does not turn on, please
contact to LG Electronics service centre.