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OWNER'S MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it
for future reference.
49VM5C
49VH7C
www.lg.com
Copyright © 2018 LG Electronics Inc. All Rights Reserved.

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Summary of Contents for LG 49VM5C-B.ATC

  • Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 49VM5C 49VH7C www.lg.com Copyright © 2018 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS SAFETY PRECAUTIONS ....3 TROUBLESHOOTING ....27 - Precautions In Installing the Product .....3 PRODUCT SPECIFICATIONS ..30 - Precautions to the AC Adapter and Electrical Power ..................5 - Precautions In Moving the Product ......7 - Precautions In Using the Product ......8 - Mounting on a Wall ............9 LICENSES ........
  • Page 3: Safety Precautions

    WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. SAFETY PRECAUTIONS Please read these safety precautions carefully before using the product. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged.
  • Page 4 If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with LG or a qualified installer before installing. This caution applies to a place where there is an abundance of fine dust or oil mist, chemical substances are used, the temperature is very high or low, the humidity is very high, or the product is likely to remain turned on for a long period of time (airport and train station), failure to do so will invalidate the warranty.
  • Page 5: Power

    - If loosely connected, the poor connection may cause a fire or electric shock. • Be sure to use power cords and AC adapters provided or approved by LG Electronics, Inc. - The use of non-approved products may cause a fire or electric shock.
  • Page 6 • If you don’t intend to use the product for a long time, unplug the power cable from the product. - Covering dust can cause a fire, or insulation deterioration can cause electric leakage, electric shock or fire. • Fix the power cable completely. - If the power cable is not fixed completely, a fire can break out.
  • Page 7: Precautions In Moving The Product

    Precautions In Moving the Product WARNING • Make sure to turn off the product. - You may be electrocuted or the product can be damaged. • Make sure to remove all cables before moving the product. - You may be electrocuted or the product can be damaged. •...
  • Page 8: Precautions In Using The Product

    Precautions In Using the Product WARNING • Do not disassemble, repair or modify the product at your own discretion. - Fire or electric shock accident can occur. - Contact the service center for check, calibration or repair. • When the display is to be left unattended for an extended period of time, unplug it from the wall outlet. •...
  • Page 9: Mounting On A Wall

    • Spray water onto a soft cloth 2 to 4 times, and use it to clean the front frame; wipe in one direction only. Too much moisture may cause staining. CHEMICALS WATER • Do not use products using high voltage around the Monitor. (e.g., a bug zapper) - Monitor may have malfunction as its electrical shock.
  • Page 10: Licenses

    LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 11: Assembly And Preparation

    ASSEMBLY AND PREPARATION CAUTION • Always use genuine components to ensure safety and product performance. • The product warranty will not cover damage or injury caused by the use of counterfeit components. NOTE • The accessories provided with your product may vary depending on the model or region. •...
  • Page 12: Optional Accessories

    Optional Accessories Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added. The illustrations in this manual may differ from the actual product and accessories. Wi-Fi Dongle kit AN-WF500 OPS Kit Screws...
  • Page 13: Parts And Buttons

    Parts and Buttons The image may be different according to the model. Buttons • : Changes the input source. • : Accesses the main menus, or saves your input and exits the menus. • : Adjust the up and down. •...
  • Page 14: Portrait Layout

    Portrait Layout When installing in a portrait layout, rotate the monitor clockwise 90 degrees (when facing the screen). Remove brackets before Installation Make sure that the protection pads are removed from each corner before installing the product. NOTE • Keep the removed protection pads and use them when moving the product later.
  • Page 15: Storage Method For Panel Protection

    STORAGE METHOD FOR PANEL PROTECTION Correct Method If the product needs to be set upright, hold both sides of the product, and tilt backward carefully for. Do not let the panel to touch the floor. Panel When laying down the product, lay a cushion on a flat floor. Put the product on it with the panel of the product facing down.
  • Page 16 Incorrect Method If the product is tilted onto the bezel, the bottom of the panel may be damaged. Panel If the product is tilted onto the edge of the panel, the panel may be damaged. Panel...
  • Page 17: Installing On A Wall

    Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock. • If you install the monitor on a ceiling or slanted wall, it may fall and result in injury. Use an authorized LG wall mount and contact your local dealer or qualified personnel to assist with the installation.
  • Page 18 Securing the monitor to a wall (optional) (Procedure may differ depending on the model.) Insert and tighten the eyebolts, or brackets and bolts on the back of the monitor. - If there are already bolts inserted in the eyebolts’ position, remove the other bolts first. Mount the wall brackets with the bolts to the wall.
  • Page 19: External Equipment Setup

    EXTERNAL EQUIPMENT SETUP IR RECEIVER This allows a remote control sensor to be placed in a custom location. Then that display can control other displays via an RS-232C cable. Tiling Displays How to Mount the Set Example of 2 x 2 Tiling Using the screws for attaching the VESA wall mount, mount the set to the wall mount plate or the wall.
  • Page 20 How to Join Sets • Lay the protective sheet on top before installing additional sets. Join other sets using screws for fixing the VESA wall mount in the same way as above. Set 4 joined to the rest of the sets (2 x 2 tiling) Adjust the spacing between the sets using the tiling guide, and remove the protective sheet.
  • Page 21 CAUTION • Failure to lay the protective sheet on top before installing additional sets may result in damage to the panel. NOTE • The load applied to each set should be supported by the wall mount plate or the wall using a VESA wall mount (600 x 400).
  • Page 22: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse.
  • Page 23 PSM Selects the Picture Mode. HOME Activates the Launcher. W.BAL Enters the White Balance menu. SETTINGS Accesses the main menus or saves your input and exit menus. S.MENU SuperSign menu key. (Depending upon the model, this feature may not be supported.) Navigation Buttons Scrolls through menus or options.
  • Page 24: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 25 NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a D-sub 15- pin cable and DVI-D/HDMI cable. •...
  • Page 26: Daisy Chain Monitors

    Daisy Chain Monitors To use different products connected to each other, connect one end of the signal input cable (DP Cable) to the DP Out connector of Monitor 1 and connect the other end to the DP In connector of the other product. Monitor 1 Monitor 2 Monitor 3...
  • Page 27: Troubleshooting

    TROUBLESHOOTING No image is displayed. Problem Action Is the product power cord connected? • Check if the power cord is correctly plugged into the power outlet. Does the “Invalid Format” message • The signal from the PC (Graphics card) is out of the vertical or appear? horizontal frequency range of the product.
  • Page 28 After-image appears on the product. Problem Action After-image appears when the product is • If you use a fixed image for a long time, the pixels may be damaged. turned off. Use the screen-saver function. • When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking.
  • Page 29 CAUTION • Image sticking does not occur when using constantly changing images but may occur when using a fixed image for an extended period of time. Therefore, it is recommended that you use the instructions below to decrease the likelihood of image sticking occurring when using a fixed image.
  • Page 30: Precautions To The Ac Adapter And Electrical Product Specifications

    PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). LCD screen Screen type Thin Film Transistor (TFT) Liquid Crystal Display (LCD) Screen Video signal Maximum resolution...
  • Page 31 49VM5C LCD screen Pixel pitch 0.55926 mm (H) x 0.55926 mm (V) Power Rated power AC 100-240 V ~ 50/60 Hz 1.5 A Power consumption On Mode: 120 W (Typ.) Sleep Mode: ≤ 0.5 W Off Mode: ≤ 0.5 W Dimensions (Width x Height x Depth) / 1075.6 mm x 605.8 mm x 86.2 mm / 17.5 kg Weight...
  • Page 32 HDMI/ DisplayPort (PC) Support mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 640 x 480 31.469 59.94 800 x 600 37.879 60.317 1024 x 768 48.363 1152 x 864 53.783 59.959 1280 x 720 1280 X 800 49.702 59.81 1366 x 768 47.712 59.79 1280 x 1024...
  • Page 33 OPS (PC) Support Mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 640 x 480 31.469 59.94 800 x 600 37.879 60.317 1024 x 768 48.363 53.783 59.959 1152 x 864 1280 x 720 49.702 59.81 1280 x 800 47.712 59.79 1366 x 768 1280 x 1024 63.981...
  • Page 34 Component Support Mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 720 x 576 15.625 50.00 720 x 576 31.25 50.00 1280 x 720 45.00 60.00 37.5 1280 x 720 1280 x 720 44.96 59.94 1920 x 1080 31.25 50.00 56.25 1920 x 1080 1920 x 1080 33.75...
  • Page 35 ENERGY STAR® is a set of power-saving guidelines issued by the U.S.Environmental Protection Agency (EPA). As an ENERGY STAR® Partner LGE U. S. A., Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Refer to ENERGYSTAR.gov for more information on the ENERGY STAR®...

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