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AVLink MaitreView 4KPro User Manual

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MaitreView™ 4KPro
User Manual
UM-MaitreView™ 4KPro-v15

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Summary of Contents for AVLink MaitreView 4KPro

  • Page 1 MaitreView™ 4KPro User Manual UM-MaitreView™ 4KPro-v15...
  • Page 2 Before You Begin ▪ Follow all instructions during use. ▪ Provide proper ventilation and air circulation and do not use near water. ▪ It is better to keep it in a dry environment. ▪ Place the device on a stable surface (for example cart, stand, table, etc.). ▪...
  • Page 3 Table of Contents OVERVIEW PACKING APPLICATIONS FEATURES INTRODUCING MAITREVIEW™ 4KPRO SPECIFICATIONS CONNECTIONS INPUT CARD CONNECTION OUTPUT CARD CONNECTION CONTROLLER CONNECTION POWER CONNECTION WINDOWS APP MAIN PAGE FOR WINDOWS APP LINK OR UNLINK SWITCH OUTPUT CONFIGURATIONS MENU OTHER ANDROID APP DEVICE LIST MAIN PAGE FOR ANDROID APP MONITOR PAGE PREFERENCE PAGE...
  • Page 4 Congratulations on your purchase of MaitreView™ 4KPro, your MaitreView™ 4KPro is a 4K/60Hz multi-window processor/ Video processor. It allows you to connect up to FOUR 4K/UHD multi-video sources plus ONE 1080P Photo Viewer, it can simultaneously output on TWO 4K/UHD displays. MaitreView™...
  • Page 5 The device packing includes the following: MaitreView™ 4KPro x 1 12V/5A Power adaptor x 1 Rack-Mounting Ear Set (part No.: 3ME-FI-03057, 3ME-FI-03058) Earset screw pack (part No.: 3ME-SC-00203) Quick Start Guide x 1 MaitreView™ 4KPro User Manual...
  • Page 6 MaitreView™ 4KPro is a powerful device that can be used in: Corporate Higher education Design house Government Healthcare Fashion or any application which requires seamless switching and powerful video processing. ⚫ 4 - HDMI 2.0 inputs and 2 - HDMI 2.0 outputs. ⚫...
  • Page 7 Before starting to use the MaitreView™ 4KPro, it is recommended to read through this manual to get familiar with the features and functions of this powerful multi-video processor. 1.4.1 FRONT PANEL The front panel is the easiest way to operate the device, this section will explain how to use each of the buttons, and also the meaning of the LED status on each input and output channel.
  • Page 8 C AUDIO MUTE Press to enable or mute audio. Blue = Disable audio mute ; Green = Audio mute When the AUDIO MUTE is blue , audio is enabled, When you press the audio mute once the LED will turn green , then audio is mute.
  • Page 9 1.4.2 BACK PANEL The back panel is used for connecting the device to each input source and output display on the input and output card, also USB Type C, USB 2.0, MICRO SD CARD, and the LAN port on the controller card. POWER and ALARM (LED) The green LED indicates that the INPUT CARD functions correctly, whereas the red LED indicates the INPUT CARD is faulty...
  • Page 10 1.4.3 LED INDICATORS The following describes LED indicators and their status: Dim: No power or power failure Blue: Idle, not in use (no connection), nothing connected to the port Green: Working, correct connection, under normal operation mode Red: Error, faulty connection, or error occurred. 1.4.4 RACK MOUNT/EARSET INSTALLATION MaitreView™...
  • Page 11 Video Processing MaitreView™ Technology Performance Inputs & Outputs up to 4K/60Hz Max. number of the split layer 5 split layers on each output port Region 1 per layer, total 5 layers per output Seamless Switch Available when changing sources or layout Borders Configurable color &...
  • Page 12 Configuration & Control MaitreView™ 4KPro Windows APP Application PC with Windows 10 & Windows 7 minimum with .NET Platform Framework 4.5 Configuration & Control MaitreView™ 4KPro Android APP Application Platform Android 7.1.1 Photo Viewer /Images Interfaces 1 USB 2.0 Interfaces 2 SDIO 3.0 Formats BMP, JPG, JPEG, PNG...
  • Page 13 AV LINK’s Multi-Window Video Processor MaitreView™ 4KPro allows users to display up to FOUR 4K/UHD multi- video sources simultaneously on TWO 4K/UHD displays. According to the illustration below, when any of the 4 input sources from A to D are connected to HDMI IN ports, the signal will output through HDMI OUT to Output 1, and Output 2.
  • Page 14 INPUT CARD situated at the top section of the back panel, you may connect any of your 4K input sources on the HDMI IN ports, when HDMI IN ports plugin correctly, the POWER LED will be in green. If the connection is faulty, then the ALARM LED will be in red, if this happens please check the input ports for faults.
  • Page 15 OUTPUT CARD situated at the bottom-left section of the back panel, you may connect any of the output displays onto OUTPUT CARD, when the HDMI OUT1 / AUDIO OUT1 port and HDMI OUT2 / AUDIO OUT2 are plugged in respectively. If successfully connected, the power LED will be green, if the connection is faulty, then the Alarm LED will be in red, if this happens please check the output ports for fault.
  • Page 16 3.3.1 USB TYPE C PORT The USB TYPE C port only serves for engineering reasons. It does not support any other purpose, please do not use it arbitrarily. 3.3.2 USB 2.0 & MICRO SD CARD PORTS The USB 2.0 port / MICRO SD CARD ports on the CONTROLLER card are designed for Photo Viewer purposes only, the user may plug in a USB storage device or microSD card in respective ports, and choose the photo that you wish to view on the output display, the photo user chose will be displayed on the Photo Viewer, which is the region source else than input channel 1~4.
  • Page 17 Power Supply After connecting all ports, make sure the 12V DC power supply cord is plugged into the power jack on the back panel and the screw is fastened securely, then plug in the power cord to the power supply. If the power supply is steady, the POWER LED on the front panel will be blue.
  • Page 18 The following section will explain how to operate by MaitreView™ 4KPro Windows APP. To operate by Windows APP, you need to download MaitreView™ 4KPro Windows APP from the link below: https://www.avlinksystem.com/product-detail/MaitreView™_4KPro/ Download the MaitreView™ 4KPro Windows APP and install it on your PC. Following instructions in the installation process, the MaitreView™...
  • Page 19 The following shows the main page for the MaitreView™ 4KPro Windows APP: Device Control Menu Workspace LINK or Unlink switch Tools Audio Detail Layout List Current Playlist The main page can be divided into several sections: Menu: The file, layouts, playlist, and settings menu and its sub-menus can be found in this section. ➢...
  • Page 20 4.2.1 UNLINK Unlink is a status where your MaitreView™ 4KPro device is stand-alone and a connection has not been established with your MaitreView™ 4KPro Windows APP. 4.2.2 LINK Link is a status where the MaitreView™ 4KPro Windows APP is connected to the MaitreView™ 4KPro device, Before linking the MaitreView™...
  • Page 21 4.2.3 FUNCTION TABLE For your reference, the following table lists available operations during Link and Unlink status:  (Please refer to tick for available operation). Operation Link Unlink Load   File Preset     Save Layout Save as ...
  • Page 22 The output configuration for MaitreView™ 4KPro forms by regions, layers, and background. The region is the area where the input source can be viewed on output. 4.3.1 LAYERS AND REGIONS In MaitreView™ 4KPro, there are 1~5 ordered layers, each layer is transparent and covers the whole output. The region is an area used to display input sources within a layer.
  • Page 23 4.3.4 WORKSPACE Workspace is the area where you work with layouts, you may configure layouts from region A~D and choose photos from Photo Viewer and these will be displayed on Output1 and Output2. How to set focus on output Before you start any action on output, you must set focus on the output you wish to work with first, to do this you may click anywhere on the yellow area in the workspace for Output1, once selected, the border will be highlighted in blue, you can do the same for Output2, please remember you can only select one output to work with at a time.
  • Page 24 4.3.5 LAYOUTS Layouts displayed on Output1 and Output2 may be loaded from the layouts stored in the library or playlists. By default, some existing layouts are already stored in the library, layouts appear on the left pane of the window refer as Layout List.
  • Page 25 You can click on the arrow to expand the Layout List, If you choose 2 Divisions, then the Layout List will only show a layout with 2 divisions. You can click on any layout displayed on the Layout List and drag and drop it onto Output1 or Output2, the selected layout will be displayed on the respective output immediately.
  • Page 26 4.3.8 SORT ORDER FOR LAYOUT If you need to arrange the order of region on your Workspace, you may point and right-click the region, and this will bring up the order list. You can rearrange the order and remember to save after changes are made. You can choose on any of the four ways to sort order of region: ⚫...
  • Page 27 The Menu appears on the top left section on the main page, you can find File, Layout, Playlist, and Settings sub- menus here. Each sub-menu allows users to perform different functions. Menu 4.4.1 FILE MENU The File menu allows loading Layout or Playlist from the Library or viewing Preset from the Preset page. How to Load Layout from Library To load default or user-defined layouts from the library to Output1 or Output2, you need to: Choose Output1 or Output2 ►Go to File ►Choose Load...
  • Page 28 On the Library window, click on Layout to show all layouts stored in the library Select a layout and click on it Selected layout 5. Click on the Load button, and the Layout will be loaded and displayed on your output Layout loaded on output How to view Presets You may view presets from the Presets in File menu, these are user-defined Preset, you can:...
  • Page 29 How to delete layout from Library To delete the layout from the library, you need to: Go to File ►Choose Load ►Click Layout ►Select Layout ►Click Edit ►Choose Delete Click on File, choose Load, and the Library page will appear On the Library page, click on the Layout to show all layouts stored in the library Select a layout and click on it Selected layout...
  • Page 30 How to Delete Presets When you wish to delete the Presets saved on the Preset page you need to: Go to File ►Choose Presets ►Select Layout ►Go to Edit ►Click Delete 1. Click on File, choose Presets, and the Preset page will appear 2.
  • Page 31 4.4.2 LAYOUT MENU You may use the layout menu to create New layouts and Save them to the library, you may also use the Save to save as a new layout, and use Save to Preset to save the layout as the preset. How to create a new layout New layouts can be created in 2 ways, the easiest way is to use on top of Layout List or use the...
  • Page 32 B) Use the Layout menu to create a new layout: When using the Layout menu to add a new layout, you need to: Choose Output1 or Output2 ►Click Layout ►Choose New ►Type in Name ►Choose Preset or User’s Preset ►Click on Confirm Choose Output1 or Output2 to work with (refer to section 4.3.4.1 on page 23) Click on Layout and then New to add a new layout On the New Layout window, type in the Name of the new layout...
  • Page 33 How to Save as new layout To save the current layout with another name or save its content, you can use Save as. Go to Layout ►Choose Save as ►Type in Name ►Click Save as Click on the Layout menu Choose Save as from the drop-down list On the Save as page, type in the Name to save the existing layout Click on Save as button to confirm...
  • Page 34 4.4.3 PLAYLIST MENU If you wish to apply layouts following an ordered sequence, then a playlist is a good tool to help you arrange layouts. You can also set time intervals for automatic switching. In the Playlist menu, you can add a New playlist, Save the playlist and also Save as a new playlist. Remember you can create and add layout /edit/save the playlist in the unlinked mode only.
  • Page 35 Playlist control buttons Playlist control buttons only control layouts in the playlists, they serve the following purpose: ➢ Previous Press the Previous button to apply the previous layout on the playlist ➢ Next Press the Next button to apply the next layout on the playlist ➢...
  • Page 36 How to select a playlist After a playlist is created, when you can add/edit/save the playlist, you need to select the playlist you wish to work with first, to do this you need to : Go to Current Playlist section ►Click on to expand list ►Select a Playlist ...
  • Page 37 How to Save Playlist Once your playlist is created, you can Save your playlist by following the step below: Go to Current Playlist section►Select Playlist ►Click Save Go to Current Playlist section Select from Output1 or Output2 (refer section 4.4.3.4, page 36) Click on the Playlist menu Click Save to save the current playlist If you wish to use the playlist next time, remember to Save the playlist.
  • Page 38 How to set time intervals for layouts on the playlist After the playlist has been created, you may click on to set time interval for automatic switching to the next layout, you can set time range from 5s ~ 23h:59m:59s, to do this, on the Change popup window, you may choose either way: After you set the time interval remember to save playlist so the...
  • Page 39 On the Library window, click on Playlist to show all playlists stored in the library Select a playlist and click on it Selected playlist Click on Load button, the Playlist will be loaded To run playlist, you can click on to run the playlist, when it starts playing, the icon will change to you can click on to end the running of the playlist any time, else it will play by itself and change the...
  • Page 40 4. Click on Edit, and then Delete Selected playlist 5. The Caution box will appear to confirm, click on Delete to remove the Playlist 4.4.4 SETTINGS MENU In the Settings menu, you can access Preferences, the Device List, Disconnect the device, and Update the MaitreView™...
  • Page 41 Preferences To view preferences for the device, make sure the device is Link to MaitreView™ 4KPro Windows APP (refer to section 4.2.2 on page 20 ), and then you need to: Click on the Settings menu Choose Preference, then the Preferences window will show up. In this page, it displays information for Device, IP, Port, and Storage Device This section shows the Device Name, Version for MaitreView™...
  • Page 42 Shows information for Ethernet connection, its MAC, IP (DHCP or Static), IP Address, Default Gateway, and Mask can be viewed and edit in here. To change your IP settings, you can: Click on the IP Settings button, the IP settings window will show up Choose DHCP or Static IP If you choose Static IP, then input your IP address, Default Gateway, Mask,then click on if you are not sure about your Ethernet settings, please consult the network administrator first.
  • Page 43 Reset IP If you can not find your Device after you have changed a Network environment, or the Ethernet connection setting has been changed, you can reset IP to reconnect the device to the MaitreView™ 4KPro Windows APP, to do this you need to : On your Settings Menu, go to Preference Page, Click on the IP Settings button, the IP settings window will show up Choose Static IP, and type in the IP address and Default Gateway, Mask.
  • Page 44 and system will reassign an IP for the device. Go back to Device List page, see if you can find the device on the list if you are not sure about your Ethernet settings, please consult the network administrator first. You may need to repeat step 5 and 6 several times.
  • Page 45 B) HDCP: Support HDCP from 3 modes: off, 1.4, and 2.2. C) Color: Support RGB, YCrCb 4:4:4, 4:2:2 & 4:2:0. D) Status: The status of the LED will be identical to the LEDs shown on the front panel. (refer to section 1.4.3 on page 10 for more detail).
  • Page 46 Disconnect The disconnect is used to break the Link between the MaitreView™ 4KPro device and the Windows APP. You can disconnect by: A) While the device is in Linked mode, click to disconnect B) Go to Settings and then choose the Disconnect to unlink the device Update When an update is available, you can follow the instruction below to upgrade: Before upgrading the system, please make sure your Ethernet environment is set up and do not turn off your...
  • Page 47 Sync Allows synchronizing configurations to keep Device or Keep PC. To synchronize you need to : Go to Setting ► choose Sync Click on Setting, choose Sync Choose to Keep Device or Keep PC Where the Keep PC and Keep Device represent the following: Keep Device Keep PC Keep changes from the device, and layouts...
  • Page 48 4.5.1 Device Control Device Control buttons appear on the top-middle section of the main page, some of its buttons serve the same purpose as the front panel buttons, these buttons allow you to control remotely through Windows APP. Device Control Tools You can point your mouse close to the buttons, and the tooltips will appear next to each button.
  • Page 49 4.5.2 Tools Tools button appears in the top middle section of the main page, when you need to configure layouts, there are some useful tools available, the Add New Region, Move and Resize Mode, Switch Source Mode, Edit OSD Text, and Bring to front buttons, these may use in the following way: ◼...
  • Page 50 Bring to front (BTF) button Bring to the front button is used to show the region to the topmost layer, once set focus, it will bring the selected region to the top layer. To activate this function, you can do the following: Click on Bring to front button ►Choose Region Click on Bring to the front button , it will turn green to show the function is enabled...
  • Page 51 4.5.3 Details The Details section appears on the right-hand side of the main page, you can change OSD Text, edit BG Color, Text Color, Outline Color, Thickness. You can also change Input Source and use Photo Viewer: Edit OSD Text button OSD Text Border / Outline Details...
  • Page 52 On your detail section, click once on the Content tab Choose any of input region A ~ E to change color on your workspace Output1 or Output2 to work with. When the selected region has been set focus Content tab Region C Input 3 Click on box, and choose a color from...
  • Page 53 How to change Input You can change the input source displayed on any region by following the steps below: Choose Output1 or Output2 ►Go to the Content page►Click ▼to change the Input Click and set focus on Output1 or Output2 (refer to section 4.3.4.1 on page 23) Go to the Content page, and find a region to change the input source Content tab Click to expand the...
  • Page 54 How to use the Photo Viewer function You can display photos from your file by using the Photo Viewer. By default, the source of Region E is Photo Viewer. To choose a file to view on Photo Viewer, you can do the following: Set focus on Output1 or Output2 ►Go to content page►Choose File ►Select a file ►Confirm Choose Output1 or Output2 to work with (refer to section 4.3.4.1 on page 23) Go to the Content tab, and choose one region...
  • Page 55 4.5.4 AUDIO MaitreView™ 4KPro allows you to play audio from input source 1~4 and output it on HDMI and AUDIO OUT 1 or 2 (refer to 1.4.2 Back Panel, page 9). Your Audio control appears on the top right-hand corner of your Main page.
  • Page 56 Reset to factory default You can reset the system to factory default, to do this, make sure your device is linked to MaitreView™ 4KPro APP. To do this you need to : Link Device ►Go to Setting ►Choose Preferences ► Click Edit ► Choose Reset►Confirm Reset Link device to MaitreView™...
  • Page 57 For installation, download MaitreView™ 4KPro Android APP from the Google Play store, and install it on your android device. Please ensure the Ethernet connection for your device has been set up correctly. Once installation is completed, click to launch the MaitreView™ 4KPro Android APP. The device list shows all available devices within the network range.
  • Page 58 Your MaitreView™ 4KPro Android APP can serve as a remote control to configure your MaitreView™ 4KPro device. When your device is connected to your MaitreView™ 4KPro Android APP, the main page will look like this: Library: stores all layous and playlists Output switch : to switch between outputs Region config : for configure regions...
  • Page 59 After the device is successfully connected to MaitreView™ 4KPro Android APP, the Monitor page will appear or choose Monitor on your main menu. The Monitor page can be divided into sections listed below: Region Config Output Switch Library Output Status Playlist Time Interval Device Control Current Playlist...
  • Page 60 4.8.1 LIBRARY The Library stores all Layouts and Playlists. Refer to 4.3.9 on page 26 for more information about Library. In MaitreView™ 4KPro Android APP, you can only load layouts and playlists stored in the library. There are 2 ways you can use the library: Library Page You can access your Library sub-menu by clicking on Library on your main menu.
  • Page 61 How to load layout and playlist On the Monitor page, you can find the library button on the top left corner, you can load your layouts and playlists stored in the library. By default, Library stores some predefined layouts and predefined playlists, you can also add a new layout or playlist by using MaitreView™...
  • Page 62 4.8.2 OUTPUT STATUS You can use the Monitor page to load layout and playlist from the library and displays it on the Output1 or Output2 on output status, remember your MaitreView™ 4KPro Android APP works as a remote control, you can only view and configure the layout without saving it.
  • Page 63 How to configure layout on output status To configure your layout, if you wish to alter the size of the region or move it to some desired place, you may simply use your fingers to do the following: A) To move To move the Region to the desired destination, you can do the following: Tap your finger on the region and drag it to desired place...
  • Page 64 4.8.3 PLAYLIST At bottom of your Monitor page, you can find the Current Playlist section, playlist is a layout sequence with automatic switching. A Playlist can be loaded from the Library, you can only retrieve playlists you saved in MaitreView™ 4KPro Windows APP. Playlist Time Interval Current...
  • Page 65 How to load Playlist from Library To load the playlist, you can do the following: Go to Monitor ►Choose Output1 or Output2 ►Press ►Choose Playlist ►Select Playlist Choose the Monitor page from the main menu Main menu Choose Output1 or Output2 on output switch, the selected output will show in purple background Output switch Tap on the library button once this will take you to the library page...
  • Page 66 How to check the content of the current playlist You can check the content of the current playlist by expanding the list, to do this you need to: Go Monitor ►Choose Output1 or Output2 ►Expand current playlist use ►Collapse current playlist press Choose Monitor from the Main Menu Main menu Choose Output1 or Output2 on output switch, the selected output will show in purple background...
  • Page 67 4.8.4 REGION CONFIG On the Monitor page, you can configure region by pressing this will take you to Region Config page. Switch to region config Enable or disable visibility on output Enlarge selected region on output Adjusting position for the selected region Adjusting size for the selected region Choose file for Photo Viewer function For change input source...
  • Page 68 How to change the input source When you are on the Monitor page, if you wish to change the input source, you can do the following: Go to Monitor ►Choose Output1 or Output2 ►Choose a region ►Click on ►Go to Input ►Choose an input Choose Monitor from the main menu Main menu Choose Output1 or Output2 on output switch, the selected output will show in purple background...
  • Page 69 How to use the Photo Viewer function Photo Viewer function allows selected photo files to be played on output. By default, the source of Region E the Photo Viewer. To choose a file to view on Photo Viewer, you can do the following: Go to Monitor ►Choose Output1 or Output2 ►Choose Region E ►Choose ►Go to Input ►Choose File ►Go to File ►Pick a file from USB or MICRO SD Choose Monitor from the main menu...
  • Page 70 How to change border thickness ◼ To highlight the border for the region, you can change the border color or the border thickness, to do this you can follow the instruction below: Go to Monitor ►Choose Output1 or Output2 ►Choose region ►Click on ►Choose Border Style ►Choose border size/ choose the color Choose Monitor from the main menu Main menu...
  • Page 71 Choose Color or Thickness from the list below, and reset the value to make it highlighted You can select color on color palette Modify border color by using sliders Change border thickness by using slider After you complete, press to go back to the Monitor page Your border color and thickness will be changed on the output status Border color changed to purple, and border thickness to M...
  • Page 72 On the Region Config page, find Order and tap it once, this will take you to the Order page On the Order page, choose the region, then you can tap on and drag it up or down the list to move the order for a region.
  • Page 73 When you wish to confirm the system setting, you can go to the Preference page on the Main menu, in the Preference page, you will be able to check the information for Device, IP, Port, Storage, and About. Click to go to Preference page MaitreView™...
  • Page 74 4.9.1 DEVICE The Device shows the device Name, its Version, and Temperature for the device. You can change the name of the device, and you can also press the Refresh button next to Temperature to get the current temperature for the device. How to change the device name The device name is editable, you may edit the device name by pressing the pencil icon next to the name and typing in the new device name, it takes up to 14 characters, numbers, or special characters.
  • Page 75 4.9.2 IP IP shows you information about MAC, Type, IP Address, Default Gateway, and Mask, refer to page 41. For more detail. 4.9.3 PORT Your port stores information about your HDMI IN and HDMI OUT connection Input If you have plugged your input device correctly, the system will pick up Input information automatically, please make sure if the status shows: Working is on to show if the connection is established correctly.
  • Page 76 ➢ Output Configuration Your Config page shows Resolution and FPS, HDCP, Color, and Status (refer 4.4.4.1 page 42) You may edit the configuration for individual output. Please be aware incorrect settings may result in a skewed or a blank screen. ◆...
  • Page 77 ◆ Color Space Your color space can be set in: RGB, YCrCb 4:4:4, 4:2:2 & 4:2:0 ◆ Status Shows status of your device it can be: idle, working, and error. 4.9.4 STORAGE Shows Total and Available storage, this is for internal use only. 4.9.5 ABOUT The about page shows the Company information, Copyright, Terms.
  • Page 78 6.1 Why I can not find my device on the device list If you can not find your device on the device list, you can: Check if the device is connected properly. Check if there is any power failure. Check the Ethernet connection has been set up correctly, please make sure your MaitreView™ 4kPro Windows or Android APP needs to be within the same network range for the connection to be established.