Troubleshooting - LG 86BH7C Owner's Manual

TROUBLESHOOTING

No image is displayed.
Problem
Is the product power cord connected?
Does an "Invalid Format" message
appear?
Does an "No Signal" message appear?
The Unknown Product message appears when the product is connected.
Problem
Did you install the driver?
The screen image looks abnormal.
Problem
Is the screen position wrong?
The screen is displayed abnormally.
The PC BIOS configuration screen is not
displayed correctly.
After-image appears on the product.
Problem
After-image appears when the product is
turned off.
• Check if the power cord is correctly plugged into the power outlet.
• The signal from the PC (graphics card) is out of the vertical or
horizontal frequency range of the product. Adjust the frequency range
by referring to the Specifications in this manual.
• The signal cable between PC and product is not connected. Check the
signal cable.
• Press the INPUT menu in the remote control to check the input signal.
• Check if the Plug and Play function is supported by referring to the
graphics card user manual.
• Check if the graphics card resolution and frequency are supported by
the product. If the frequency is out of range, set to the recommended
resolution in the Control Panel Display Setting menu.
• The proper input signal is not connected to the signal port. Connect the
signal cable that matches with the source input signal.
• On some PCs, the BIOS configuration screen may not display correctly
because the 58:9 aspect ratio is not supported before the graphics
card driver is configured. This is not a problem of the product; it is due
to the design of the graphics card's BIOS configuration screen aspect
ratio. To access the PC BIOS configuration screen, please connect a
standard aspect ratio (4:3 or 16:9) monitor, then perform the BIOS
configuration.
• If you use a fixed image for a long time, the pixels may be damaged.
Use the screen-saver function.
• When a dark image is displayed on the screen after an image with high
contrast (black and white or gray), this may cause image sticking. This
is normal for LCD screen products.
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