NETGEAR MR1100EE User Manual

NETGEAR MR1100EE User Manual

Nighthawk lte mobile hotspot router
Table of Contents

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Nighthawk LTE Mobile
Hotspot Router
User Manual
Model MR1100
September 2017
202-11799-01
350 E. Plumeria Drive
San Jose, CA 95134
USA

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Table of Contents
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Summary of Contents for NETGEAR MR1100EE

  • Page 1 Nighthawk LTE Mobile Hotspot Router User Manual Model MR1100 September 2017 202-11799-01 350 E. Plumeria Drive San Jose, CA 95134...
  • Page 2 Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
  • Page 3: Table Of Contents

    Use the USB Type C Cable to Charge Only............23 Use the Mobile Router to Jump Boost Another Device........24 Change the LCD Screen Display.................25 Change the LCD Screen Time-Out and Brightness From the NETGEAR Mobile App........................25 Change the LCD Screen Time-Out and Brightness From a Web Browser..25 Battery Tips......................26...
  • Page 4 Use WPS From the NETGEAR Mobile App............51 Use WPS From a Web Browser..............51 Universal Plug-N-Play..................52 Turn UPnP Off or On From the NETGEAR Mobile App........52 Turn UPnP Off or On From a Web Browser.............53 Enable IP Pass-Through Mode................53 Specify the IP Addresses That the Mobile Router Assigns........54...
  • Page 5 Manage Files on the Mobile Router..............59 Upload Media Files to Mobile Router Storage..........59 Use the NETGEAR Mobile App to Manage Files on the Mobile Router..60 Use Windows File Explorer to Manage Files on the Mobile Router....60 Use MacOS Finder to Manage Files on the Mobile Router......61 Play Media......................61...
  • Page 6 Nighthawk LTE Mobile Hotspot Router Model MR1100 Power Off the Mobile Router Manually............73 Power Off the Mobile Router From the NETGEAR Mobile App.......73 Power Off the Mobile Router From a Web Browser.........74 View Details About Your Mobile Router..............74 View Mobile Router Details From the NETGEAR Mobile App......74 View Mobile Router Details From a Web Browser...........75...
  • Page 7: Chapter 1 Get Started

    Note Firmware updates with new features and bug fixes are available at downloadcenter.netgear.com. Some products regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this manual, you might need...
  • Page 8: Get To Know Your Mobile Router

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Get to Know Your Mobile Router Your mobile router lets you create a WiFi access point in any location with cellular network coverage. Use a WiFi access point to connect your computer or mobile devices to your service provider’s mobile broadband network and connect to the Internet.
  • Page 9: Status Led

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Table 1. Power button usage Desired Result Action Turn on the mobile router. Press and hold the Power button for three seconds. Turn off the mobile router. Press and hold the Power button for five seconds. Wake the mobile router.
  • Page 10: Rear View

    Nighthawk LTE Mobile Hotspot Router Model MR1100 (Continued) Number Description Active uplink or downlink (displays only during data transfer) Data usage Number of connected devices Rear View The following figure shows the rear view of the mobile router. Figure 3. Mobile router rear view Number Description TS9 connector 1...
  • Page 11: Optional Accessories

    The following optional accessories are also supported: • Optional micro SD card (sold separately) • Optional antennas (sold separately) For more information, visit netgear.com/XXXXaccessories. Install the Micro SIM Card and the Battery To obtain an activated micro SIM (3FF format) card, contact AT&T. Get Started...
  • Page 12: Download The Netgear Mobile App

    Download the NETGEAR Mobile App The NETGEAR Mobile app lets you set up the mobile router. After initial setup, you can use the app to view or change the mobile router settings. You can also use it to play and share media, and enable the travel router feature.
  • Page 13: Power On Your Mobile Router

    Set Up the Mobile Router If you are at home, we recommend that you use web browser access to set up the mobile router, but you can also use the NETGEAR Mobile app to set up the mobile router. Get Started...
  • Page 14: Use A Web Browser To Set Up The Mobile Router

    Use the Mobile App to Set Up the Mobile Router To set up the mobile router: Launch the NETGEAR Mobile app. The app prompts you to change the password for the admin user name and to change the WiFi name and WiFi password.
  • Page 15: Chapter 2 Connect To The Mobile Router

    Connect to the Mobile Router This chapter covers the following topics: • Connect to the Mobile Router Network • Use the NETGEAR Mobile App to Access the Mobile Router • Use a Web Browser to Access the Mobile Router...
  • Page 16: Connect To The Mobile Router Network

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Connect to the Mobile Router Network You can connect your computers and mobile devices to the mobile router WiFi network.You can also connect a computer to the mobile router through a tethered connection using the USB cable that came in the package with the mobile router.
  • Page 17: Tethered Connection

    Use the NETGEAR Mobile App to Access the Mobile Router You use the NETGEAR Mobile app to set up the mobile router. After initial setup, you can launch the app again and use it to log in to the mobile router to view or change its settings.
  • Page 18: Use A Web Browser To Access The Mobile Router

    Nighthawk LTE Mobile Hotspot Router Model MR1100 If prompted, enter the admin password. The app displays the following information: • Notifications • Data usage as provided by your carrier • Your cellular and WiFi signals and battery • Current WiFi band (swipeable) •...
  • Page 19 Nighthawk LTE Mobile Hotspot Router Model MR1100 To log in to the mobile router from a web browser: From a computer that is connected to your network, launch a web browser. Enter http://192.168.1.1. A login window opens. Enter the router user name and password. The user name is admin.
  • Page 20: Chapter 3 Manage Battery Usage And Charging

    Manage Battery Usage and Charging This chapter includes the following sections: • Extend Battery Life • Recharge the Battery • Use the Mobile Router to Jump Boost Another Device • Change the LCD Screen Display • Battery Tips • General Battery Safety •...
  • Page 21: Extend Battery Life

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Extend Battery Life The mobile router, by default, is configured to optimize battery life. If your mobile router is plugged in for an extended period of time, the mobile router automatically reduces charging levels to help protect battery life. The following factors affect battery life: •...
  • Page 22: Recharge The Battery From A Wall Socket

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Recharge the Battery From a Wall Socket To recharge the battery from a wall socket: Attach one end of the micro USB cable to the connector on the right on the mobile router and attach the other end to the wall charger (included).
  • Page 23: Recharge The Battery From A Computer Usb Port

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Recharge the Battery From a Computer USB Port To recharge the battery from the USB port on your computer: Attach one end of the micro USB cable to the mobile router and plug the other end into the USB port on your computer.
  • Page 24: Use The Mobile Router To Jump Boost Another Device

    Nighthawk LTE Mobile Hotspot Router Model MR1100 The Router Setup page displays. In the TETHERING section, select Charge only. Your settings are saved. When you connect the USB type C cable, the mobile router battery charges, but you cannot use the tethered connection to access the mobile router with a web browser. Use the Mobile Router to Jump Boost Another Device If your smartphone or other device is low on or out of battery power, you can give it a boost by connecting it to the mobile router’s USB port A connector.
  • Page 25: Change The Lcd Screen Display

    Change the LCD Screen Time-Out and Brightness From the NETGEAR Mobile App To change the LCD screen time-out and brightness: On your smartphone, connect to the mobile router’s WiFi network. Launch the NETGEAR Mobile app. Swipe down. The dashboard displays. Settings.
  • Page 26: Battery Tips

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Battery Tips The following tips explain best practices for battery usage and care: • Charge batteries in a room-temperature environment, which is generally between 68°F and 79° F (20°C and 26°C). Charging might be temporarily disabled if the battery temperature exceeds 113°F (60°C).  If the battery temperature is hot, but less than 113°F (60°C), the battery charges, but at a slower rate than usual.
  • Page 27: Appropriate Batteries And Chargers

    • Use only approved batteries in the device. Purchase only products and accessories recommended by NETGEAR or your carrier. Use of unapproved batteries, products, or accessories will void your warranty. • Do not use incompatible batteries and chargers. Some websites and second-hand dealers, not associated with reputable manufacturers and carriers, might sell incompatible or even counterfeit batteries and chargers.
  • Page 28 Manage Your Internet Connection This chapter explains how to manage your mobile router Internet connection. The chapter covers the following topics: • View Your Data Usage on page 29 • Offload Your Mobile Internet Connection on page 30 • Specify Cellular Settings on page 33 •...
  • Page 29: View Your Data Usage

    Nighthawk LTE Mobile Hotspot Router Model MR1100 View Your Data Usage You can view an estimate of your data usage on the mobile router LCD, from the NETGEAR Mobile app, and on the mobile router web page. To find out how to manage your data, visit att.com/myATT.
  • Page 30: View Data Usage From The Netgear Mobile App

    Nighthawk LTE Mobile Hotspot Router Model MR1100 View Data Usage From the NETGEAR Mobile App To view estimated data usage from the NETGEAR Mobile app: On your smartphone, connect to the mobile router’s WiFi network. Launch the NETGEAR Mobile app.
  • Page 31: Enable Data Offloading From The Netgear Mobile App

    You cannot use an Ethernet connection and a tethered connection at the same time Figure 6. Tethered access is not supported during Ethernet offloading Enable Data Offloading From the NETGEAR Mobile App To enable data offloading from the NETGEAR mobile app: Launch the NETGEAR Mobile app on your smartphone. Swipe down.
  • Page 32: Enable Wifi Data Offloading From A Web Browser

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Tap a WiFi network. When prompted, enter the password for the WiFi network and tap CONNECT. To join another WiFi network that is not in the list, do the following: Tap Join Network. When prompted, type the network name and the password.
  • Page 33: Enable Ethernet Data Offloading From A Web Browser

    Your settings are saved. Specify Cellular Settings You can specify cellular network settings for the mobile router. Specify Cellular Settings From the NETGEAR Mobile App To specify cellular settings: On your smartphone, connect to the mobile router’s WiFi network. Launch the NETGEAR Mobile app.
  • Page 34: Specify Cellular Settings From A Web Browser

    Nighthawk LTE Mobile Hotspot Router Model MR1100 To turn roaming on and off, tap International Roaming. To add an APN, do the following: Tap APN. Tap +. The Add a new APN page displays. Complete the settings. Tap Add. The APN is added. Specify Cellular Settings From a Web Browser To specify cellular settings: From a computer that is connected to your network, launch a web browser.
  • Page 35: Enable Vpn Service

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Click the ADD button Complete the fields. Click the ADD button. The Cellular page displays the APN. To make this APN the active APN, click the radio button next to the APN name. Click the SAVE button.
  • Page 36: Enable Vpn Service From A Web Browser

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Enable VPN Service From a Web Browser To enable VPN service: From a computer that is connected to your network, launch a web browser. Enter http://192.168.1.1. A login page displays. Enter the administrator login password. The password is case-sensitive.
  • Page 37 Control Internet Access The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls on page 38 • Access Control on page 39 •...
  • Page 38: Set Up Parental Controls

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Set Up Parental Controls The first time that you select Parental Controls, your browser goes to the Live Parental Controls website, where you can learn more about parental controls and download the application. After you set up and enable parental controls, you can change the web filtering level for each device on the network through the network map page on the genie app.
  • Page 39: Access Control

    You can use access control to set up a list of devices to be blocked from accessing the mobile router or to be allowed access. Set Up Access Control From the NETGEAR Mobile App To set up access control: On your smartphone, connect to the mobile router’s WiFi network.
  • Page 40: Turn Off Usb Tethering

    Figure 7. Mobile router tethered to a laptop computer Turn off USB tethering if you only want to charge your mobile router with your computer. Turn Off USB Tethering From the NETGEAR Mobile App To turn off tethering: On your smartphone, connect to the mobile router’s WiFi network.
  • Page 41: Turn Off Usb Tethering From A Web Browser

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Turn Off USB Tethering From a Web Browser To turn off tethering: From a computer that is connected to your network, launch a web browser. Enter http://192.168.1.1. A login page displays. Enter the administrator login password. The password is case-sensitive.
  • Page 42: Set Up A Schedule For Internet Access

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Select its check box. Click the Edit icon. Enter the changes. To remove a website from the list, select its check box and then click the DELETE button. The website is removed from the list. To create a list of unrestricted devices, do the following: In the Unrestricted Devices section, click the ADD button.
  • Page 43: Edit A Schedule Rule

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Edit a Schedule Rule To edit a schedule rule: From a computer that is connected to your network, launch a web browser. Enter http://192.168.1.1. A login page displays. Enter the administrator login password. The password is case-sensitive.
  • Page 44: Enable Sim Security

    Enable SIM Security If you enable SIM security, you must enter a SIM PIN each time you power on the mobile router. Enable SIM Security From the NETGEAR Mobile App To enable SIM security: On your smartphone, connect to the mobile router’s WiFi network.
  • Page 45: Enable Port Forwarding

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Enter your PIN. Click the Apply button. If you enter an incorrect PIN three times, the SIM is blocked. If the SIM is blocked, contact your network service provider to receive a PUK number to unblock the SIM. Enable Port Forwarding Port forwarding is an advanced feature.
  • Page 46: Set Up Port Filtering

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Set Up Port Filtering You can select which applications (for example, HTTP, FTP, email servers) can access the Internet. Used with other security measures such as a firewall, port filtering can enhance network security. To set up port filtering: From a computer that is connected to your network, launch a web browser.
  • Page 47 Nighthawk LTE Mobile Hotspot Router Model MR1100 The password is case-sensitive. The dashboard displays. Select SETTINGS > Advanced > Other. The Other page displays. Select the Enable check box. In the DMZ Address field, enter the IP address of the computer to which you want all data sent. If the mobile router is tethered using a USB cable, this address is 192.168.1.4.
  • Page 48 Specify Mobile Router Network Settings This chapter provides information about how to configure various aspects of the mobile router such as WiFi settings, WAN settings, and router settings. The chapter covers the following topics: • Select a WiFi Profile on page 49 •...
  • Page 49: Select A Wifi Profile

    When you change WiFi settings, any devices connected to the mobile router are disconnected and might need to be reconnected. Select a WiFi Profile From the NETGEAR Mobile App To select a WiFi profile: On your smartphone, connect to the mobile router’s WiFi network.
  • Page 50: Manage Wifi Settings

    Specify WiFi Settings From the NETGEAR Mobile App To specify the WiFi settings from the NETGEAR Mobile app: On your smartphone, connect to the mobile router’s WiFi network. Launch the NETGEAR Mobile app.
  • Page 51: Use Wps To Connect To The Mobile Router Wifi Network

    If the device is WPS enabled, you can use the WPS method to connect the device without using the WiFi password. Use WPS From the NETGEAR Mobile App To add a WPS-enabled WiFi device from the NETGEAR Mobile app: On your smartphone, connect to the mobile router’s WiFi network. Launch the NETGEAR Mobile app.
  • Page 52: Universal Plug-N-Play

    By default, UPnP is enabled in the mobile router. Turn UPnP Off or On From the NETGEAR Mobile App By default, UPnP is enabled in the mobile router, but you can disable and enable this feature.
  • Page 53: Turn Upnp Off Or On From A Web Browser

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Turn UPnP Off or On From a Web Browser By default, UPnP is enabled in the mobile router, but you can disable and enable this feature. To disable or enable UPnP: From a computer that is connected to your network, launch a web browser. Enter http://192.168.1.1.
  • Page 54: Specify The Ip Addresses That The Mobile Router Assigns

    Nighthawk LTE Mobile Hotspot Router Model MR1100 The dashboard displays. Select SETTINGS > Setup > Router Setup. The ROUTER SETUP page displays. Select the IP PASSTHROUGH ON button. The default selection is AUTO. Specify the IP Addresses That the Mobile Router Assigns By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server.
  • Page 55 The dashboard displays. Select SETTINGS > Setup > Router Setup. The ROUTER SETUP page displays. Clear the Use NETGEAR Mobile as DHCP server check box. Click the Apply button Your settings are saved. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the mobile router.
  • Page 56 Share Media and Storage You can use the mobile router to share media and storage devices. The mobile router supports MyMedia on mobile devices. You can insert a USB storage device in the mobile router USB type A port and you can install a micro SD card in the mobile router.
  • Page 57: Manage Shared Storage Devices

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Manage Shared Storage Devices You can insert a USB storage device in the mobile router USB type A port and you can install a micro SD card in the mobile router. You can access the files and folders on these devices from computers and mobile devices that are connected to the mobile router network.
  • Page 58: Micro Sd Card Requirements

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Micro SD Card Requirements The mobile router supports SD cards up to 128 GB in the following formats: FAT, FAT-16, FAT-32, NTFS, HFS, and HFS+. Note For information about how to format a USB storage device using a computer or other device, consult the instructions that came with your computer or device.
  • Page 59: View Storage Device Usage And Capacity

    The Storage page displays the used and available storage for each connected device. Manage Files on the Mobile Router You can manage files on the mobile router by using a web browser, the NETGEAR Mobile app, or a desktop application such as Windows File Explorer or MacOS Finder.
  • Page 60: Use The Netgear Mobile App To Manage Files On The Mobile Router

    Use the NETGEAR Mobile App to Manage Files on the Mobile Router To use the NETGEAR mobile app to manage files on the mobile router: On your smartphone, connect to the mobile router’s WiFi network. Launch the NETGEAR Mobile app.
  • Page 61: Use Macos Finder To Manage Files On The Mobile Router

    USB storage device that is connected to the mobile router. Play Media The NETGEAR Mobile app includes a MyMedia shortcut that displays categories of supported media types to play back. You can connect any DLNA-compatible client to the mobile router. This includes computers running Windows Media Player and other DLNA–enabled devices such as smart TVs.
  • Page 62 Manage Your Mobile Router Network This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • View the Network Status on page 63 • View Mobile Router Device Status on page 63 •...
  • Page 63: View The Network Status

    The Network Status page displays. View Mobile Router Device Status You can view details about the status of your modem router. View Mobile Router Device Status From the NETGEAR Mobile To view device status: On your smartphone, connect to the mobile router’s WiFi network.
  • Page 64: View Wifi Details

    View a Network Map The network map shows the status of your mobile router network and your Internet connection. View a Network Map From the NETGEAR Mobile App To view a network map: On your smartphone, connect to the mobile router’s WiFi network.
  • Page 65: View A Network Map From A Web Browser

    The screen shows the number of connected devices. View the Connected Devices From the NETGEAR Mobile App To view the connected devices from the NETGEAR Mobile app: On your smartphone, connect to the mobile router’s WiFi network. Launch the NETGEAR Mobile app.
  • Page 66: View The Connected Devices From A Web Browser

    The update installs. The mobile router reboots automatically and uses the new software. Update Firmware From the NETGEAR Mobile App To update firmware using the NETGEAR Mobile app: On your smartphone, connect to the mobile router’s WiFi network. Launch the NETGEAR Mobile app.
  • Page 67: Update The Firmware From The Web Page

    WiFi access. When you used the NETGEAR Mobile app to set up the mobile router, you changed the admin password. To change it again, you must use web browser access from a computer. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols.
  • Page 68: Manage Sms Messages

    Enter your new password in the New Password field and the Repeat Password field. Your settings are saved. Manage SMS Messages You can view messages from the NETGEAR Mobile app or the mobile router web page. Manage Messages From the NETGEAR Mobile App To manage SMS messages from the NETGEAR Mobile app: On your smartphone, connect to the mobile router’s WiFi network.
  • Page 69: Manage The Led Settings

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Manage the LED Settings You can turn the LED blinking off and on. To turn the LED blinking on or off: From a computer that is connected to your network, launch a web browser. Enter http://192.168.1.1.
  • Page 70: Restore The Mobile Router Settings

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Select SETTINGS > Administration > Backup. Click the BACKUP Settings button. By default, the file (export.cfg) is saved to your Downloads folder. Restore the Mobile Router Settings To restore mobile router settings: From a computer that is connected to your network, launch a web browser. Enter http://192.168.1.1.
  • Page 71: Factory Reset

    Factory Reset You can return the mobile router to its factory settings. Factory Reset From the NETGEAR Mobile App To reset the mobile router and return it to its factory settings: On your smartphone, connect to the mobile router’s WiFi network.
  • Page 72: Factory Reset Using The Reset Button

    Replace the cover on the back of the mobile router. Reboot the Mobile Router You can reboot the mobile router from the NETGEAR mobile app or from a web browser. Reboot the Mobile Router From the NETGEAR Mobile App To reboot the mobile router from the NETGEAR mobile app: On your smartphone, connect to the mobile router’s WiFi network.
  • Page 73: Reboot The Mobile Router From A Web Browser

    To power off the mobile router manually: Press and hold the Power button on the device for a few seconds. Power Off the Mobile Router From the NETGEAR Mobile App Power off the mobile router from the NETGEAR Mobile app: On your smartphone, connect to the mobile router’s WiFi network.
  • Page 74: Power Off The Mobile Router From A Web Browser

    You can view details about your device such as the model number, software version, and IMEI (International Mobile Equipment Identity). View Mobile Router Details From the NETGEAR Mobile App To view details about your device from the NETGEAR Mobile app: On your smartphone, connect to the mobile router’s WiFi network. Launch the NETGEAR Mobile app.
  • Page 75: View Mobile Router Details From A Web Browser

    Nighthawk LTE Mobile Hotspot Router Model MR1100 View Mobile Router Details From a Web Browser To view details about your device from the mobile router web page: From a computer that is connected to your network, launch a web browser. Enter http://192.168.1.1.
  • Page 76 Frequently Asked Questions This chapter provides answers to common questions about your mobile router. (Also see Troubleshooting page 82.) The chapter covers the following topics: • Why can’t my device connect to the mobile router? on page 77 • Why can’t I access the Internet? on page 77 •...
  • Page 77: Why Can't My Device Connect To The Mobile Router

    If you are experiencing problems connecting to the mobile router, try the following suggestions: • If you are using the NETGEAR Mobile app and it does not find the mobile router, make sure that your smartphone is connected to the mobile router’s WiFi network.
  • Page 78: What Do I Do If I Forget My Admin Login Password

    Nighthawk LTE Mobile Hotspot Router Model MR1100 What do I do if I forget my admin login password? The default admin login password is attadmin, and the mobile router web page URL is http://192.168.1.1. If you changed the admin login password and can’t remember the password that you created, you must set the mobile router back to factory defaults.
  • Page 79: How Do I Find My Computer's Ip Address On A Windows 7, Windows Vista, Or Windows Xp Device

    Nighthawk LTE Mobile Hotspot Router Model MR1100 How do I find my computer’s IP address on a Windows 7, Windows Vista, or Windows XP device? To find the IP address on a Windows 7 , Windows Vista , or Windows XP device: Open the command prompt window: Select Start >...
  • Page 80: How Do I Find A Device's Mac Address

    Nighthawk LTE Mobile Hotspot Router Model MR1100 How do I find a device’s MAC address? You must know the MAC address for a device when you are doing the following: • Assigning an IP address based on a MAC address (when using DHCP) •...
  • Page 81: Where Can I Find More Information

    The quick start guide hat came with your mobile router. • Visit support.netgear.com, click the Support for Home Products link, search for your network service provider, and select your mobile router from the list of products to do the following:...
  • Page 82 Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile router. The chapter covers the following topics: • Diagnostics on page 83 • The WiFi Network Name Is Not in the List of Networks on page 83 •...
  • Page 83: Diagnostics

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Diagnostics To view diagnostics: From a computer that is connected to your network, launch a web browser. Enter http://192.168.1.1. A login page displays. Enter the administrator login password. The password is case-sensitive. The dashboard displays. Select SETTINGS >...
  • Page 84: The Mobile Router Cannot Connect To A Computer Running Windows Vista

    Nighthawk LTE Mobile Hotspot Router Model MR1100 The Mobile Router Cannot Connect to a Computer Running Windows Vista A known issue exists whereby computers running Microsoft Windows Vista cannot obtain an IP address from certain routers. More information and a fix are available at support.microsoft.com/kb/928233, or visit the Microsoft support website and search for knowledge base article 928233.
  • Page 85: Appendix A Specifications

    Specifications This appendix covers the following topics: • Mechanical Specifications on page 86 • Environmental Specifications on page 86 • Supported RF Bands on page 86...
  • Page 86: Mechanical Specifications

    Nighthawk LTE Mobile Hotspot Router Model MR1100 Mechanical Specifications Table 3. Physical dimensions Parameter Dimension Weight 132 g (4.66 oz) Length 112 mm (4.41 in.) Width 69 mm (2.7 in.) Thickness 15 mm (.59 in.) Environmental Specifications Table 4. Recommended operating and storage temperatures Environment Temperature Operating temperature...

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