Trouble Shooting - Philips HTL2163B/77 User Manual

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Note
This product supports WMA files which
are converted via Windows Media Player
(WMA files converted via other file format
converters may not work).
Main unit
Power supply:
Model (Philips branded
AC power adapter):
DYS602-210309W;
AS650-210-AA309
Input: 100-240 V~,
50/60 Hz 1.5 A
Output: 21V
Standby power consumption:
≤ 0.5 W
Speaker impedance
Woofer: 8 ohm
tweeter: 16 ohm
Speaker drivers: 2 x (90mm/3.5" x
34mm/1.3") woofer + 2 x 31mm/1.2"
tweeter
Dimensions (WxHxD):
843 x 52 x 60 mm
Weight: 1.4 kg
Subwoofer
Impedance: 3.6 ohm
Speaker drivers: 1 x 134 mm (5.25")
woofer
Dimensions (WxHxD):
165 x 240 x 297 mm
Weight: 2.5 kg
Remote control batteries
1 x AAA-R03-1.5 V
14 EN
, 3.09A
8 Trouble­
shooting
Warning
Risk of electric shock. Never remove the
casing of the product.
To keep the warranty valid, never try to
repair the product yourself.
If you have problems using this
product, check the following points
before you request service. If you
still have a problem, get support at
www.philips.com/support.
Main unit
The buttons on the SoundBar do not
work.
Disconnect the SoundBar from the
power supply for a few minutes,
then reconnect.
Sound
No sound from SoundBar speakers.
Connect the audio cable from
your SoundBar to your TV or other
devices.
However, you do not need a
separate audio connection when
the SoundBar and TV are connected
through HDMI ARC connection.
Reset your SoundBar to its factory
settings.
On the remote control, select the
correct audio input.
Make sure that the SoundBar is not
muted.
Distorted sound or echo.
If you play audio from the TV
through the SoundBar, make sure
that the TV is muted.

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