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The problem
The picture is black and
white.
The picture won't display in
full screen.
The
Subtitle
function in the
TV menu is deactivated.
Subtitles appear on the TV
screen.
The HDR of the connected
external device turns off.
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung's Call Centre
for assistance.
If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
If the problem persists, check the
Use a composite cable when you connect AV equipment to the TV.
If you are using the composite cable, connect the video cable (Yellow) to the VIDEO (Yellow /
Green) input port.
The COMPONENT IN port may not be supported depending on the model or
geographical area.
Check whether
Greyscale
•
Settings
HD channels will have black bars on either side of the screen when displaying upscaled SD
(4:3) content.
Black bars will appear at the top and bottom of the screen when you watch movies that have
aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
•
Settings
When an external device is connected with an HDMI or Component cable, the
function is unavailable. Adjust the subtitle setting on the external device.
Turn off the
Subtitle
function in
•
Settings
Expand the reception range of the corresponding HDMI input signal in
•
Settings
Signal Information
or refer to the external device's user manual.
Try this!
is set to On.
General
Accessibility
Picture
Picture Size Settings
Subtitle
Settings.
General
Accessibility
General
External Device Manager
- 153 -
Greyscale
Picture Size
Subtitle
Subtitle Settings
Subtitle
Input Signal
Input Signal Plus
Plus.
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