Lenovo IdeaCentre G5 14IMB05 User Manual
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Lenovo IdeaCentre G5 14IMB05 User Manual

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  • Page 1 User Guide IdeaCentre Gaming 5 (14L, 05) IdeaCentre Creator 5 (14L, 05)
  • Page 2 • Setup Guide First Edition (August 2020) © Copyright Lenovo 2020. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    ..Use Lenovo Vantage ....9 Storage drive rubber ...
  • Page 4 User Guide...

  • Page 5: About This Documentation

    As a result, some information in this documentation might become outdated. Refer to Microsoft resources for the latest information. • This guide applies to the Lenovo product models listed below. Illustrations in this guide may look slightly different from your product model.
  • Page 6 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    (USB 3.2 • Transfer data at USB 3.2 Gen 1 speeds, up to 5 Gbps. Gen 1) • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories © Copyright Lenovo 2020...
  • Page 8 Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB 4. USB 3.2 connectors Gen 1 (2) storage device, or USB printer. Supported cards: • Secure Digital (SD) card • Secure Digital eXtended-Capacity (SDXC) UHS-1 card • Secure Digital High-Capacity (SDHC) UHS-1 card 5.

  • Page 9: Rear

    Rear Send audio signals from the computer to external devices, such as powered stereo speakers, headphones, or multimedia keyboards. To connect a stereo system or other external recording device, connect a cable between the audio line-in connector of the device and the audio line-out connector of the computer. 1.
  • Page 10 Install PCI-Express cards into this area to improve the operating performance of the computer. Depending on the computer model, the connectors in this area vary. 7. PCI-Express card area Note: A discrete graphics card can be installed in the appropriate Peripheral Component Interconnect Express (PCIe) card slot.

  • Page 11: Features And Specifications

    Features and specifications 1. Right-click the Start button to open the Start context menu. Hardware configuration 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. • 260 W automatic voltage-sensing power supply Power supply • 310 W automatic voltage-sensing power supply •...
  • Page 12 User Guide...

  • Page 13: Chapter 2. Get Started With Your Computer

    With a Microsoft account, you can: • Enjoy one-time signing in if you are using other Microsoft services, such as OneDrive, Skype, and Outlook. com. • Sync personalized settings across other Windows-based devices. © Copyright Lenovo 2020...

  • Page 14: Windows User Interface

    Windows user interface Change account settings, lock the computer, or sign out from the current account. 1. Account Open the Documents folder, a default folder to save your received files. 2. Documents Open the Pictures folder, a default folder to save your received pictures. 3.

  • Page 15: Connect To Networks

    Access Lenovo Vantage Open the Start menu and click Lenovo Vantage. You also can type Lenovo Vantage in the search box. To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name.

  • Page 16: Use Multimedia

    Use multimedia Use your computer for business or entertainment with connected devices (such as a camera, a monitor, or speakers). Use audio To enhance the audio experience, connect speakers, headphones, or a headset to the audio connector. Adjust the volume 1.

  • Page 17: Chapter 3. Explore Your Computer

    Open the Start menu, and then click Settings ➙ Devices ➙ Bluetooth & other devices. b. Turn on the Bluetooth switch. 2. Click Add Bluetooth or other device ➙ Bluetooth. 3. Select a Bluetooth device, and then follow the on-screen instructions. © Copyright Lenovo 2020...

  • Page 18: Use A Media Card

    3. Press the card and remove it from your computer. Store the card safely for future use. Use a smart cable clip Note: You can purchase a smart cable clip from Lenovo. Lock devices (such as the keyboard and the mouse) to your computer through a smart cable clip.

  • Page 19: Lock The Computer

    Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo.

  • Page 20: Purchase Accessories

    Lock your computer to a desk, table, or other fixtures through a Kensington-style cable lock. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.

  • Page 21: Chapter 4. Troubleshooting, Diagnostics, And Recovery

    4. Recover your operating system. See “Recovery” on page 21. 5. If the problem persists, contact Lenovo. See Chapter 6 “Help and support” on page 57. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.

  • Page 22: Startup Problems

    Startup problems Problem Solution • Ensure that the power cord is correctly connected to the rear of the computer and to a working electrical outlet. • If the computer has a secondary power switch on the rear of the The computer does not start up when you computer, ensure that it is switched on.

  • Page 23: Audio Problems

    Audio problems Problem Solution • If you are using powered external speakers that have an On/Off control, ensure that: – The On/Off control is set to the On position. – The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
  • Page 24 Problem Solution • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in UEFI BIOS. • Enable the Ethernet LAN adapter. 1. Go to Control Panel and view by large icons or small icons. 2.
  • Page 25 Problem Solution • Enable the Bluetooth feature in UEFI BIOS. • Enable all Bluetooth devices. 1. Right-click the Start button to open the Start context menu. 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. 3. Expand Bluetooth to display all Bluetooth devices. Right-click each Bluetooth device, and then click Enable device.

  • Page 26: Performance Problems

    Performance problems Problem Solution Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours. 1. Close any open programs and windows. 2. Open the Start menu. Excessive fragmented files exist on the 3.

  • Page 27: Storage Drive Problems

    • Uninstall the program and then reinstall it. To download a program that is preinstalled on your computer, go to https:// pcsupport.lenovo.com and follow the on-screen instructions. Recovery This section introduces the recovery information of the Windows 10 operating system. Ensure that you read and follow the on-screen recovery instructions.

  • Page 28: Reset Your Computer

    Reset your computer In the resetting process, you can choose to keep your files or remove them when you reinstall the operating system. Note: The items in the graphical user interface (GUI) might change without notice. 1. Open the Start menu, and then click Settings ➙ Update & Security ➙ Recovery. 2.

  • Page 29: Update The Device Driver

    Download and install the latest driver by one of the following methods: • From Lenovo Vantage: Open Lenovo Vantage to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package.
  • Page 30 User Guide...

  • Page 31: Chapter 5. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 32: Replace A Cru

    Replace a CRU Follow the replacement procedure to replace a CRU. Power cord Prerequisite Before you start, read Appendix A “Important safety information” on page 61 and print the following instructions. Before you remove the power cord, turn off the computer and wait several minutes until the computer is cool. Replacement procedure 1.

  • Page 33: Computer Cover

    4. Connect the new power cord to the computer. 5. Reconnect all disconnected devices. Computer cover Prerequisite Before you start, read Appendix A “Important safety information” on page 61 and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
  • Page 34 User Guide...

  • Page 35: Front Bezel

    4. Install the computer cover and secure the cover with the screws. 5. Reconnect the power cord and all other disconnected cables to the computer. Note: If a locking device is available, use it to lock the computer cover. Front bezel Prerequisites Before you start, read Appendix A “Important safety information”...
  • Page 36 Replacement procedure 1. Remove the power cord. See “Power cord” on page 26 2. Remove the computer cover. See “Computer cover” on page 27 3. Remove the front bezel by releasing the three plastic tabs as shown. User Guide...
  • Page 37 4. Remove the front bezel. 5. Align the new front bezel with the holes on the front of the chassis. Chapter 5 CRU replacement...

  • Page 38: Inch Storage Drive (For Selected Models)

    6. Close the bezel and attach the tabs. 7. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. 2.5-inch storage drive (for selected models) Prerequisite Before you start, read Appendix A “Important safety information” on page 61 and print the following instructions.
  • Page 39 Replacement procedure 1. Remove the power cord. See “Power cord” on page 26. 2. Remove the computer cover. See “Computer cover” on page 27. 3. Disconnect the signal cable and the power cable from the storage drive. 4. Remove the screws securing the storage drive to the storage drive bay assembly. 5.

  • Page 40: Storage Drive Bay

    8. Connect the signal cable and the power cable to the storage drive. 9. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. Storage drive bay Prerequisite Before you start, read Appendix A “Important safety information” on page 61 and print the following instructions.
  • Page 41 5. Release the latch on the storage drive bay and pull slightly. Chapter 5 CRU replacement...
  • Page 42 6. Slide the storage drive bay towards the front of the case and rotate it away from the case. User Guide...
  • Page 43 7. Remove the storage drive bay from the case. 8. Remove the storage drive. Notes: The storage drive will vary depending on your model: • If your model has a 3.5-inch storage drive, see “3.5-inch storage drive” on page 40. •...
  • Page 44 9. Mount the new storage drive bay on the case. User Guide...
  • Page 45 10. Close the storage drive bay and slide it back into place. 11. Push the storage drive bay into the case to engage the latch. Chapter 5 CRU replacement...

  • Page 46: 3.5-Inch Storage Drive

    12. Connect the signal cable and the power cable to the storage drive. Notes: The storage drive will vary depending on your model: • If your model has a 3.5-inch storage drive, follow step on the illustration. • If your model has a 2.5-inch storage drive, follow step on the illustration.
  • Page 47 • Do not apply pressure to the internal storage drive. • Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks. Replacement procedure 1.

  • Page 48: Storage Drive Rubber

    Storage drive rubber Prerequisite Before you start, read Appendix A “Important safety information” on page 61 and print the following instructions. Replacement procedure 1. Remove the power cord. See “Power cord” on page 26. 2. Remove the computer cover. See “Computer cover” on page 27. 3.

  • Page 49: M.2 Solid-State Drive

    M.2 solid-state drive Prerequisite Before you start, read Appendix A “Important safety information” on page 61 and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...

  • Page 50: Memory Modules

    9. Screw in the M.2 mounting screw. 10. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. Memory modules Prerequisite Before you start, read Appendix A “Important safety information” on page 61 and print the following instructions.
  • Page 51 4. Disengage the tabs on the memory modules. 5. Remove the memory module. Chapter 5 CRU replacement...
  • Page 52 6. Install the new memory module. 7. Secure the memory module with the tabs. 8. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. User Guide...

  • Page 53: Microprocessor Heatsink And Fan Assembly

    Microprocessor heatsink and fan assembly Prerequisite Before you start, read Appendix A “Important safety information” on page 61 and print the following instructions. The heatsink might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

  • Page 54: Pci-Express Card

    7. Install the new heatsink and fan. 8. Screw in the heatsink mounting screws. 9. Plug the fan power cable into the system board. 10. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
  • Page 55 6. Pull the PCI-Express card away from the PCI-Express slot. 7. Remove the screws holding the PCI-Express card and the PCI-Express card bracket together. 8. Pull the PCI-Express card bracket away from the PCI-Express card. 9. Install the new PCI-Express card into the PCI-Express card bracket. Chapter 5 CRU replacement...
  • Page 56 10. Screw in the PCI-Express card to the PCI-Express card bracket. 11. Install the PCI-Express card into the PCI-Express slot, pressing down until you hear the a pop from the tab. 12. Close the latch. 13. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

  • Page 57: Pci-Express Card Holder

    PCI-Express card holder Prerequisite Before you start, read Appendix A “Important safety information” on page 61 and print the following instructions. Replacement procedure 1. Remove the power cord. See “Power cord” on page 26. 2. Remove the computer cover. See “Computer cover” on page 27. 3.

  • Page 58: Coin-Cell Battery

    If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury: • Replace only with a battery type recommended by Lenovo. • Keep the battery away from fire.
  • Page 59 4. Disengage the latch. 5. Remove the coin-cell battery. 6. Install the new coin-cell battery and secure it with the latch. 7. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. Chapter 5 CRU replacement...

  • Page 60: Power Supply Assembly

    Power supply assembly Prerequisite Before you start, read Appendix A “Important safety information” on page 61 and print the following instructions. The power supply might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
  • Page 61 9. Screw in the power supply assembly mounting screws. 10. Connect the power cable into the system board. 11. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. Chapter 5 CRU replacement...
  • Page 62 User Guide...

  • Page 63: Chapter 6. Help And Support

    How to access? Use Lenovo Vantage to: • Configure device settings. • Download and install UEFI BIOS, drivers and firmware • Open the Start menu and click Lenovo Vantage. updates. • Use Windows Search. • Secure you computer from outside threats.

  • Page 64: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...

  • Page 65: Purchase Additional Services

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 66 User Guide...

  • Page 67: Appendix A. Important Safety Information

    Customer Support Center for further guidance. • Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged. © Copyright Lenovo 2020...
  • Page 68 Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
  • Page 69 Do not use them with any other products. For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 70 If you intend to use your PC in a country or region that is different from your ordering location, please purchase an additional Lenovo power cord for the country or region where the PC will be used. Refer to the power cord guide provided in our Web site, , for details.
  • Page 71 Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
  • Page 72 If the coin-cell battery is not a CRU, do not attempt to replace the coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
  • Page 73 computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn. • Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments.
  • Page 74 DANGER Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices. To connect: To disconnect: 1. Turn everything OFF. 1. Turn everything OFF. 2. First, attach all cables to devices. 2.
  • Page 75 2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...
  • Page 76 Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.
  • Page 77 For tips on how to minimize visual fatigue, please go to to visit https://www.lenovo.com/us/en/safecomp/ “Minimizing Visual Fatigue”. Tip-over hazard prevention notice The computer may cause harm to children if it is not located in an appropriate place. Follow the tips below to protect children from harm caused by the computer tipping over: •...
  • Page 78 The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
  • Page 79 When you move the computer to another country or region, you must take local electrical standards into consideration. If the local electrical outlet style is different from the type you are currently using, contact the Lenovo Customer Support Center to purchase either an electrical plug adapter or a new power cord. Clean your computer CAUTION: Remove any media from the drives and turn off all connected devices and the computer.
  • Page 80 User Guide...

  • Page 81: Appendix B. Accessibility And Ergonomic Information

    This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 82 keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify.
  • Page 83 Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
  • Page 84 Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness.

  • Page 85: Appendix C. Compliance Information

    Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance.
  • Page 86 Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.com/us/en/compliance/recycling...
  • Page 87 Collect and recycle a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 88 If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 89 Disposing of battery packs from Lenovo products Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can find details on the battery pack in the product documentation. If you need to dispose of a battery pack, insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal operator, and follow their instructions.
  • Page 90 Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules. Mainland China RoHS User Guide...
  • Page 91 Taiwan RoHS Electromagnetic emission notices Federal Communications Commission (FCC) Supplier’s Declaration of Conformity The following information refers to Lenovo product model(s) listed below. Appendix C. Compliance information...
  • Page 92 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 93 Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Japan VCCI Class B compliance statement...
  • Page 94 Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.
  • Page 95 Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset a default power plan. To change the power plan, see “Set the power plan” on page 11.
  • Page 96 User Guide...

  • Page 97: Appendix D. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 98 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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