Recover A Forgotten User Name Or Password - NETGEAR Essentials EX6420 User Manual

Recover a forgotten user name or password

If you changed the password that you use to access the extender and you set up
password recovery, you can recover your password if you lose it.
To recover your password that you use to access the extender:
1. Launch a web browser from a computer or mobile device that is connected to your
extender network.
2. Log in to your extender:
• If you did not enable the One WiFi Name feature, enter http://mywifiext.local/
in the address field of the browser.
• If you enabled the One WiFi Name feature, enter one of the following URLs:
Windows-based computers. http://mywifiext/ or http://mywifiext.local/
-
Mac computers, iOS devices, and Linux devices. http://mywifiext.local/
-
Android devices. http://<extender's IP address>/ (for example,
-
http://192.168.1.3/)
For more information about how to find your extender's IP address, see Find
the extender's IP address on page 58.
A login page displays.
3. Click the Username & Password Help link.
A page displays requesting the answers to your security questions.
If you forgot the answers to your security questions, restore the extender's factory
settings and set up your login credentials again. See Return the extender to its factory
default settings on page 29.
4. Enter the saved answers to your security questions.
5. Click the NEXT button.
Your admin user name address and password are displayed.
6. Click the BACK button.
A login page displays.
7. Log in to the extender.
Maintain and monitor the
extender
AC1900 WiFi Mesh Extender Essential Edition
24 User Manual