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Summary of Contents for NETGEAR EX6400
- Page 1 AC1900 WiFi Range Extender Mode l E X6400 Us e r Manual May 2016 202-11611-01 350 East Plumeria Drive San Jose, CA 95134...
- Page 2 Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
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Page 3: Table Of Contents
AC1900 WiFi Range Extender Contents Chapter 1 Get to Know Your Extender Front Panel and Side Panel LEDs and Buttons ......6 When to Use Your Extender . - Page 4 AC1900 WiFi Range Extender Log In to the Extender and Reset to Factory Settings....39 Update the Firmware ..........40 Restart the Extender Remotely .
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Page 5: Chapter 1 Get To Know Your Extender
Note: Firmware updates with new features and bug fixes are made available from time to time at downloadcenter.netgear.com. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware. -
Page 6: Front Panel And Side Panel Leds And Buttons
AC1900 WiFi Range Extender Front Panel and Side Panel LEDs and Buttons The LEDs are located on the front panel. A switch and buttons are located on the side panel and an Ethernet port is located on the bottom panel. Client Arrow LED Router Arrow LED Client Link LED... -
Page 7: When To Use Your Extender
AC1900 WiFi Range Extender Table 1. LEDs (continued) Description Client Arrow If no arrow LEDs are lit, the extender is in a good location. If the Client Arrow LED is blinking, move the WiFi-enabled computer or mobile device closer to the extender. Router Arrow If no arrow LEDs are lit, the extender is in a good location. -
Page 8: Support For The 802.11Ac Networking Standard
WiFi standards. However, to get the benefits of 802.11ac, your WiFi router must support the 802.11ac WiFi networking standard. To learn more about the 802.11ac WiFi networking standard, visit netgear.com/landing/80211ac/. Figure 3. Speed comparison between the 802.11n and 802.11ac standards Get to Know Your Extender... -
Page 9: Chapter 2 Get Started
Get Started This chapter covers the following topics: • Use the Extender in Extender Mode • Use the Extender in Access Point Mode • Access Extender Settings • Run Smart Setup... -
Page 10: Use The Extender In Extender Mode
• Connect with WPS. For more information, see Connect With WPS on page 10. • Connect with the NETGEAR installation assistant. For more information, see Connect With the NETGEAR Installation Assistant on page 12. Connect With WPS Wi-Fi Protected Setup (WPS) lets you join a secure WiFi network without typing the network name and password. - Page 11 Router Link LED lights. If the Router Link LED does not light, try again. If it still does not light, see Connect With the NETGEAR Installation Assistant on page 12. If your WiFi router supports the 5 GHz band, repeat Steps 1 and 2 to connect the extender to the 5 GHz band.
- Page 12 Client Link LED turns solid green or amber. Connect With the NETGEAR Installation Assistant To connect with the NETGEAR installation assistant: Connect your device to the extender using a wired Ethernet or WiFi connection: • To connect with a wired Ethernet connection, use an Ethernet cable to connect the Ethernet port on the extender to an Ethernet port on your computer.
- Page 13 Complete the registration fields and click the FINISH button to complete the setup. If you do not want to register your extender, click the Skip Registration link. Note that you must register your extender before you can use NETGEAR telephone support. The Status page displays.
- Page 14 AC1900 WiFi Range Extender Use the Router Link LED to help you choose a spot where the extender-to-router connection is optimal. If the Router Link LED doesn’t light amber or green, plug the extender into an outlet closer to the router and try again. Keep moving the extender to outlets closer to the router until the Router Link LED lights amber or green.
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Page 15: Use The Extender In Access Point Mode
AC1900 WiFi Range Extender Use the Extender in Access Point Mode You can use the extender as a WiFi access point, which creates a new WiFi hotspot by using a wired Ethernet connection. Figure 5. Extender as an access point ... -
Page 16: Access Extender Settings
AC1900 WiFi Range Extender Connect your WiFi-enabled computer or mobile device to the new access point WiFi network using the SSID and password that you created in Step 8. Click the CONTINUE button. A page displays that says you successfully created an access point. Click the NEXT button. - Page 17 Complete the registration fields and click the FINISH button to complete the setup. If you do not want to register your extender, click the Skip Registration link. Note that you must register your extender before you can use NETGEAR telephone support. The Status page displays.
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Page 18: Chapter 3 Extender Network Settings
Extender Network Settings This chapter covers the following topics: • View Connected Devices • Boost Your Video Streaming With FastLane Technology • View WiFi Settings • Change the WiFi Network Name • Turn Off the SSID Broadcast to Create a Hidden Network •... -
Page 19: View Connected Devices
AC1900 WiFi Range Extender View Connected Devices You can view a list of devices that are connected to the extender network. To view connected devices: On your WiFi-enabled computer or mobile device, open the WiFi connection manager and locate and connect to the new extender WiFi network. Launch a web browser. - Page 20 AC1900 WiFi Range Extender When you enable FastLane Technology, two options are available: • Use the 2.4 GHz band to connect the extender to the WiFi devices and use the 5 GHz band to connect the extender to the WiFi router. Use this mode if your WiFi router supports the 5 GHz band but the devices that you want to use for gaming and streaming support the 2.4 GHz band.
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Page 21: View Wifi Settings
AC1900 WiFi Range Extender View WiFi Settings To view the WiFi settings: On your WiFi-enabled computer or mobile device, open the WiFi connection manager and locate and connect to the new extender WiFi network. Launch a web browser. Enter www.mywifiext.net in the address field of the browser. A login window opens. -
Page 22: Turn Off The Ssid Broadcast To Create A Hidden Network
AC1900 WiFi Range Extender The Status page displays. Select Settings > Wireless. In each Network Name (SSID) field, type a network name. Click the SAVE button. Your settings are saved. Turn Off the SSID Broadcast to Create a Hidden Network By default, the extender broadcasts its WiFi signal so that its WiFi network names (SSIDs) are easy to find from your computer, tablet, or smartphone. -
Page 23: Disable Or Enable The Wifi Radios
AC1900 WiFi Range Extender Select Settings > Wireless. Clear the Broadcast the Network name (SSID) check box for the network you want to hide. Click the SAVE button. Your settings are saved. Disable or Enable the WiFi Radios By default, the extender’s WiFi radios broadcast signals in the 2.4 GHz and 5 GHz bands. If you disable the WiFi radios, then no one can connect with WiFi to the extender. -
Page 24: Change The Wifi Speed
AC1900 WiFi Range Extender Select Settings > Wireless. Select or clear the Enable 2.4 GHz WiFi check box. Select or clear the Enable 5 GHz WiFi check box. Click the SAVE button. Your settings are saved. Change the WiFi Speed ... -
Page 25: Use Wps To Add A Computer To The Extender's Wifi Network
AC1900 WiFi Range Extender Select Settings > Wireless. In each WiFi Speed menu, select a speed. Click the SAVE button. Your settings are saved. Use WPS to Add a Computer to the Extender’s WiFi Network WPS (Wi-Fi Protected Setup) lets you connect a WiFi-enabled computer or mobile device to the extender’s network without entering the WiFi network passphrase or key. -
Page 26: Use Wps With The Push Button Method
AC1900 WiFi Range Extender Use WPS With the Push Button Method For you to use the push button method to connect a WiFi device to the extender’s WiFi network, the WiFi device that you are trying to connect must include a physical WPS button or an onscreen WPS button that you can click. -
Page 27: Deny Access To A Wifi Device
AC1900 WiFi Range Extender To connect to the WiFi network using the WPS PIN method: On your WiFi-enabled computer or mobile device, open the WiFi connection manager and locate and connect to the new extender WiFi network. Launch a web browser. Enter www.mywifiext.net in the address field of the browser. - Page 28 AC1900 WiFi Range Extender using the network configuration utilities of the computer. You might also find the MAC addresses on the Connected Devices page (see View Connected Devices on page 19). To use WiFi access control to deny access: On your WiFi-enabled computer or mobile device, open the WiFi connection manager and locate and connect to the new extender WiFi network.
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Page 29: Set Up An Access Schedule
AC1900 WiFi Range Extender Set Up an Access Schedule You can control WiFi access during specific periods of the day. You can set up an access schedule that prevents Internet access through the extender network based on the times that you set. -
Page 30: Change The Extender's Device Name
AC1900 WiFi Range Extender Change the Extender’s Device Name The default name is EX6400. To change the extender’s device name: On your WiFi-enabled computer or mobile device, open the WiFi connection manager and locate and connect to the new extender WiFi network. -
Page 31: Use The Extender With Mac Filtering Or Access Control
AC1900 WiFi Range Extender A login window opens. Enter your user name and password and click the LOG IN button. The Status page displays. Select Settings > Wireless Settings. The WiFi Settings page displays. Scroll down and click the IP Address heading. By default, the Dynamically get IP Address From Router radio button is selected. - Page 32 AC1900 WiFi Range Extender b. Enter www.mywifiext.net in the address field of the browser. A login window opens. c. Enter your user name and password and click the LOG IN button. The Status page displays. Select Settings > Connected Devices. The Connected Devices page displays the MAC addresses and virtual MAC addresses for computers and WiFi devices that are connected to the extender network.
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Page 33: Chapter 4 Monitor And Maintain The Extender
Monitor and Maintain the Extender This chapter covers the following topics: • Change the Extender User Name and Password • Turn Password Protection Off and On • Recover a Forgotten User Name or Password • Automatically Adjust for Daylight Saving Time •... -
Page 34: Change The Extender User Name And Password
AC1900 WiFi Range Extender Change the Extender User Name and Password You can change the user name and password to log in to the extender. To change the extender user name: On your WiFi-enabled computer or mobile device, open the WiFi connection manager and locate and connect to the new extender WiFi network. -
Page 35: Turn Password Protection Off And On
AC1900 WiFi Range Extender Turn Password Protection Off and On We recommend that you leave password protection on to help keep your network secure. You can turn password protection off and on. To turn password protection off or on: On your WiFi-enabled computer or mobile device, open the WiFi connection manager and locate and connect to the new extender WiFi network. -
Page 36: Automatically Adjust For Daylight Saving Time
AC1900 WiFi Range Extender Click the BACK button. A login window opens. Log in to the extender. Automatically Adjust for Daylight Saving Time On your WiFi-enabled computer or mobile device, open the WiFi connection manager and locate and connect to the new extender WiFi network. Launch a web browser. -
Page 37: Back Up And Restore The Extender Configuration
AC1900 WiFi Range Extender Back Up and Restore the Extender Configuration When the extender works correctly after initial setup, we recommend that you back up the extender configuration settings. After you back up the settings, if you change the extender configuration settings but are not content with the new settings, you can restore the extender configuration to the backed-up settings. -
Page 38: Restore The Configuration Settings
AC1900 WiFi Range Extender Restore the Configuration Settings You can restore the configuration file of the extender to a previously saved configuration file. To restore the extender configuration settings: On your WiFi-enabled computer or mobile device, open the WiFi connection manager and locate and connect to the new extender WiFi network. -
Page 39: Return The Extender To Its Factory Settings
AC1900 WiFi Range Extender Return the Extender to Its Factory Settings To reset the extender to its factory settings, you can use the Factory Reset button or log in to the extender and reset it to factory settings. For information about the factory settings, see Factory Default Settings on page 47. -
Page 40: Update The Firmware
AC1900 WiFi Range Extender Select Settings > Other Settings. CAUTION: After you click the RESET button, do not try to go online, turn off the extender, shut down the computer, or do anything else to the extender until it finishes restarting. Click the RESET button. -
Page 41: Restart The Extender Remotely
AC1900 WiFi Range Extender Select Settings > Firmware Update. Click the CHECK ONLINE button. If new firmware is available, follow the onscreen prompts to download it onto your computer. Note: You might need to unzip the firmware file. Click the BROWSE button. Locate and select the new firmware file. - Page 42 AC1900 WiFi Range Extender Select Settings > Other Settings. Click the RESTART button. When prompted, click the Yes button to confirm. The extender restarts, which takes about two minutes. Monitor and Maintain the Extender...
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Page 43: Chapter 5 Faqs And Troubleshooting
FAQs and Troubleshooting This chapter covers the following topics: • FAQs • Cannot Connect to the Extender • Cannot Join a WiFi Network... -
Page 44: Faqs
AC1900 WiFi Range Extender FAQs This section provides answers for difficulties you might experience with the extender. The web browser setup keeps asking me for my network password (passphrase) or security key, and I am sure that I entered the correct password. What can I do? The extender is probably placed at the borderline of the range covered by the router or access point. -
Page 45: Cannot Connect To The Extender
AC1900 WiFi Range Extender Cannot Connect to the Extender If you cannot connect to the extender, determine what prevents you from connecting: • If you forgot your user name or password, click the Username & Password Help link. For more information, see FAQs on page 44. -
Page 46: Appendix A Supplemental Information
Supplemental Information This appendix includes the following sections: • Factory Default Settings • Technical Specifications... -
Page 47: Factory Default Settings
AC1900 WiFi Range Extender Factory Default Settings The following table includes the factory settings for the extender. You can use the Factory Reset button or the log in to the extender and reset it to these settings. (See Return the Extender to Its Factory Settings on page 39.) Table 2. - Page 48 AC1900 WiFi Range Extender Table 3. Technical specifications (continued) Feature Description Environmental • Operating temperature: 32° to 140°F (0° to 40°C) • Operating humidity: 90% maximum relative humidity, noncondensing • Electromagnetic emissions: Meets requirements of FCC Part 15 Class B Interface •...