Troubleshooting; Network; Picture - LG HX806SG Owner's Manual

46

Troubleshooting

Network

Symptom
BD-Live feature does not
work.
Streaming video services (such
as YouTube™, etc.) are often
stopped or "buffer" during
playback.
Shared folder or files from
media server are not displayed
on the device list.

Picture

Symptom
5
There is no picture.
Picture noise appears
Blu-ray 3D disc playback does
not output 3D views.
Cause & Solution
y The connected USB storage may not have enough space. Connect
the USB storage with at least 1GB free space.
y Ensure that the unit is correctly connected to the local area network
and can access the internet (see page 20).
y Your broadband speed may not fast enough to use the BD-Live
features. Contact your Internet Service Provider (ISP) and increase the
broadband speed is recommended.
y The [BD-LIVE connection] option in the [Setup] menu is set to
[Prohibited]. Set the option to [Permitted].
Your broadband service speed may not be fast enough to stream video
services. Contact your Internet Service Provider (ISP) and increase the
broadband speed is recommended.
The player is not connected to the local area network that your media
server are connected.
Cause & Solution
y Select the appropriate video input mode on the TV so the picture
from the unit appears on the TV screen.
y Connect the video connection securely.
y Check the [HDMI Color Setting] in the [Setup] menu is set to the
appropriate item that conforms to your video connection.
y Your TV may not suppot the resolution you have set on the player.
Change the resolution that your TV accepts.
y The player's HDMI OUT jack is connected to a DVI device that does
not support copyright protection.
y You are playing a disc recorded in a color system that is different from
your TV.
y Set the resolution which your TV accepts.
y Connect the player to your TV with HDMI cable (Type A, High Speed
HDMI™ Cable).
y Your TV may not support "HDMI 1.4 3D mandatory format".
y The [3D Mode] option in the [Setup] menu is set to [Off ].
Set the option to [On].