LG HLB34S Owner's Manual page 55

HLB34S-DP_BFRALLK_ENG_6943 3/10/10
Troubleshooting
Symptom
BD-Live feature does not • External USB device is not connected.
work.
• The connected USB device does not have enough
• Internet connection is not established.
• Your broadband speed is not fast enough to use the
• The [BD-LIVE connection] option in the [Setup] menu
Streaming video services
• Your broadband service speed may not be fast
(such as YouTube, etc.)
often stop or "buffer" during
playback.
The YouTube ID is not • The ID list is full.
automatically stored in the
ID list.
Shared folder or files from • The firewall or anti-virus software on your media server
the media server are not
displayed on the [My Media]
• The folders or files have been added or removed after
menu.
The shared files from media
• Shared file is not playable on the player.
server are not played on the
[My Media] menu.
• The signal strength of the stations is too weak (when
Radio stations cannot be
tuned in.
2:36 PM Page 55
Possible Cause
space.
BD-Live features.
is set to [Prohibited].
enough to stream video services (such as YouTube,
etc.)
is running.
a directory has been indexed already.
tuning in with automatic tuning).
Correction
• Connect a FAT16 or FAT32 formatted USB device to the
USB port (see page 23).
• Secure at least 1GB free space in the USB device for
using BD-Live features.
• Ensure that the unit is correctly connected to the local area
network and can access the internet (see pages 17-19).
• Contact your Internet Service Provider (ISP) and increase
the broadband speed is recommended.
• Set the [BD-LIVE connection] option to [Permitted].
• Contact your Internet Service Provider (ISP) and increase
the broadband speed is recommended.
• Delete one of the stored IDs and sign in with the ID again.
• Turn off the firewall or anti-virus software running on your
media server.
• Rescan the shared folder on your media server.
• See "File requirement" on page 44.
• Use direct tuning.
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