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Summary of Contents for Samsung NP300E5MK-EXP

  • Page 1 User Manual www.samsung.com...
  • Page 2: Table Of Contents

    Windows recovery statements function Turning the computer on Samsung Security WEEE symbol information and off Q&A Samsung Update Samsung package Take- Unlocking the screen Back program Online Support (S Service) Windows Samsung PC Help Appendix (Self-help application) Samsung PC Cleaner...
  • Page 3: Getting Started

    • T his user manual is specially designed to detail the computer’s change without prior notice. For the latest version of the functions and features. manual, refer to the Samsung website, www.samsung.com. • T he user manual supplied with the computer may vary depending on the model.
  • Page 4 Getting started Instructional icons and expressions Copyright Copyright © 2017 Samsung Electronics Warning: situations that could cause injury to yourself or others This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated,...
  • Page 5 Getting started • H DMI, the HDMI logo, and Trademarks the term High Definition • S amsung and the Samsung logo are trademarks or registered Multimedia Interface are trademarks of Samsung Electronics. trademarks or registered • I ntel and Core are trademarks or registered trademarks of the trademarks of HDMI Licensing LLC.
  • Page 6 Getting started Data precautions Product capacity representation Samsung Electronics shall not be liable for any data loss. Please Storage capacity representation take care to avoid losing any important data and back up your data to prevent any such data loss.
  • Page 7: Layout

    Getting started Layout Number/Name Description Microphone • Y ou can use the built-in • F eatures or options may differ depending on the model. (optional) microphone. • T he items marked as optional may not be provided or •...
  • Page 8 Getting started Right view Number/Name Description • S ecure the computer by Security slot connecting an optional lock and cable to it.
  • Page 9 Getting started Left view Number/Name Description • U SB ports to which you can connect USB devices as well as a chargeable USB port are provided. USB 3.0 port • T he USB port can be used to or chargeable USB 3.0 port connect and charge a USB device.
  • Page 10 Getting started Bottom view Number/Name Description Storage cover • T he storage is under the cover. • T he internal heat of the computer is emitted through these holes. • I f the vents are blocked the Fan vents computer may overheat.
  • Page 11: Turning The Computer On And Off

    Open the LCD panel. Set the device not to automatically turn on the computer when the LCD panel is opened. 1. Select the Start button ( ) → Samsung Settings. 2. Select System → Auto booting → OFF.
  • Page 12 Getting started Turning the computer off About Windows Activation When you turn the computer on for the first time, the Windows Select the Start button ( ). activation screen appears. Follow the activation procedures according to the instructions on → Shut down. Select the screen to use the computer.
  • Page 13: Unlocking The Screen

    Getting started Unlocking the screen Windows To unlock the lock screen, do one of the following: Microsoft Windows is an operating system that is used to control a computer. • M ouse: Click the lock screen. • I mages and available features may differ depending on •...
  • Page 14 Getting started Configuring the Windows Settings Select New desktop. A new desktop will be added. You can select a desktop from You can configure the basic system settings, such as installing the list displayed at the bottom of the screen. or uninstalling apps and managing accounts, on the Windows Settings screen.
  • Page 15 Getting started Moving a program to another desktop When the action center panel appears, select a message to check it. Select on the taskbar. Select a program or window you want to move. Action Center The Windows 10 action center allows you to receive system notifications, such as updates, and push notifications, such as emails and SNS updates.
  • Page 16: Basics

    Basics Keyboard Enter text or access computer functions with the keyboard. • I mages and available features may differ depending on the model and operating system. • T he keyboard layout may differ depending on the country. Using hot keys •...
  • Page 17 Fn + • R ight-click: Perform the right-click function. brightness of the display. If the hot keys do not work properly, install the Samsung • L CD/External monitor: Switch between the Settings application. LCD and an external display device when an external display device is connected to the computer.
  • Page 18: Touchpad

    Basics Touchpad Clicking Tap the touchpad or press the left touchpad button. Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse. •...
  • Page 19 Basics Gesture functions Right-clicking This function enables right-clicking. Swiping To right-click an item, press the right touchpad button. To scroll up, down, left or right to a desired location, swipe with two fingers on the touchpad. Click Dragging To move an icon or an app tile to a desired location, press and hold it and then drag it to the target position with the left touchpad button pressed.
  • Page 20 Basics Configuring touchpad gestures Pinching To zoom in, spread two fingers apart while viewing a website, Configure touchpad gestures to use the touchpad more efficiently. map, or image. Pinch to zoom out. Select the Start button ( ) → → Devices → Touchpad → desired options.
  • Page 21: External Display

    Basics External display Connecting to a display Connecting the computer to an external display device can be Connect the HDMI cable to the corresponding port of the useful for presentations or when watching a movie. The cables computer. required to connect an external display are sold separately. The computer supports HDMI cables.
  • Page 22: Wired Lan

    Basics Wired LAN Connect the power cord to the external display. Turn on the display and change its display mode to one that To access the Internet at home, set up an account with an Internet supports an external input. service provider (ISP).
  • Page 23 Basics Wired LAN Select Internet Protocol Version 4 (TCP/IPv4) from the list below This connection uses the following items → Properties. Connect a LAN cable to the LAN port on the computer. • T he Network Component name may differ depending on Select the Start button ( ) →...
  • Page 24 Basics Wake on LAN (WOL) feature Configure the IP settings. • W hen using DHCP, select Obtain an IP address Activate the system remotely from sleep mode when a signal, automatically. such as a magic packet command, is received via a wired LAN. •...
  • Page 25 Basics • W hen connected to a 100 Mbps/1 Gbps wired LAN, a Right-click Ethernet and select Properties. message appears informing the user of connection to Select Configure… → Power Management → Allow this a 10 Mbps/100 Mbps wired LAN when the computer device to wake the computer →...
  • Page 26: Wireless Lan

    Basics Wireless LAN Connecting to a Wi-Fi network Connect the computer to a wireless network to use the Internet. On the taskbar, select The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional.
  • Page 27 Basics Deactivating the Wi-Fi feature Select a network from the list of detected wireless networks and select Connect automatically → Connect. When you are not using the Wi-Fi feature, turn it off to save battery power. Select on the taskbar. Select the connected network name to turn it off.
  • Page 28: Using The Security Slot

    Basics Using the security slot You can secure the computer by connecting a lock and cable to the security slot. Tie the lock and cable to a fixed object and install the other end of the cable to the security slot. To use this feature, you must purchase a lock and cable (sold separately).
  • Page 29: Applications

    • S ome applications may not be supported depending on the model. • A pplications that are provided by Samsung can be installed from Samsung Update. • T hird-party software related services...
  • Page 30: Samsung Settings

    Display and the application version. • S et sound settings. Audio Select the Start button ( ) → Samsung Settings. • Manage the quick settings displayed Quick settings on the taskbar. Select an option to configure the corresponding function.
  • Page 31: Samsung Security

    Check the privacy folder in the File Explorer. You can save or move files into the privacy folder. Setting the privacy folder Deactivating the privacy folder Select the Start button ( ) → Samsung → Samsung Security. Press and hold the key and press the F12 key to hide the privacy folder.
  • Page 32 Select the Start button ( ) → Samsung → Samsung Security → Select the Start button ( ) → Samsung → Samsung Block Recording and then select the switch to turn on the block Security.
  • Page 33: Samsung Update

    Samsung Update Select Update all. Or, select Install or Update of the item to be updated. Install and update Samsung applications and drivers on the The items will be updated. computer easily and conveniently. This application enables the user to search for or download the BIOS, drivers, and applications over the Internet.
  • Page 34: Online Support (S Service)

    A service associate can resolve any problems you have with your computer using the online chat and remote control program. You Online Support (S Service) can receive the help when you are having trouble using Samsung software. You can access the online service for free for a certain period of time after purchasing your computer.
  • Page 35: Samsung Pc Help (Self-Help Application)

    On the Samsung PC Help main screen, select the desired Samsung computers from a smartphone. menu. Watch the Samsung PC Help videos to become familiar with new • Y ou may incur additional charges when you access functions or to find solutions to problems.
  • Page 36: Samsung Pc Cleaner

    Samsung PC Cleaner You can check the apps, services, and disk usage information of your computer with Samsung PC Cleaner. It also maintains the system performance by removing unnecessary programs and files. Select the Start button ( ) → Samsung PC Cleaner.
  • Page 37: Settings & Upgrade

    Settings & Upgrade Controlling brightness using the taskbar → On the taskbar, select . You can adjust the level of brightness. LCD brightness Adjust the LCD brightness to reduce eye strain and save power. Controlling brightness using the keyboard • T o dim the LCD screen, press and hold the Fn key and press the F2 key.
  • Page 38 • S tandard: Appropriate for normal environments and convenient for most situations. Select the Start button ( ) → Samsung Settings. • P hoto Editing: Appropriate for viewing photos. • R eading: Appropriate for reading documents.
  • Page 39: Volume

    Settings & Upgrade Volume • T o mute or unmute the volume, press and hold the Fn key and press the F6 key. Adjust the system volume or sound volume when playing music or video. Controlling volume using the keyboard •...
  • Page 40: Bios (Setup Utility)

    Define a boot password, change the boot priority, or configure the Turn on the computer. installed chipsets. Before the Samsung logo appears, press the F2 key several • I ncorrect settings may cause the system to malfunction times. or crash.
  • Page 41 Settings & Upgrade The BIOS screen Number Name • S etup items The BIOS setup screen appears as shown below. • S etup tools You can change BIOS settings using the keyboard or mouse. – Help: View the help for BIOS set up. –...
  • Page 42 • I f you forget the Supervisor Password or HDD setup. Password, request assistance from the Samsung • U ser Password (low security level): This password is required Service Center. In this case, a service fee will be charged.
  • Page 43 Setup Notice window, select Ok to Then, press the F2 key several times before the Samsung logo complete the setup. appears to enter the BIOS setup screen.
  • Page 44 Removing a password Change the boot priority from the BIOS setup. Turn on the computer. Turn on the computer. Before the Samsung logo appears, press the F2 key several times. Before the Samsung logo appears, press the F2 key several times.
  • Page 45 Settings & Upgrade Using the Battery Calibration Function Select Advanced → Smart Battery Calibration. When charging/discharging the battery repeatedly for a short time only, the battery usage time may be reduced by the difference between the actual battery charge and the remaining Touch Pad Mouse charge display.
  • Page 46: Battery

    • T o safely remove or replace the battery, take the device to a Samsung Service Center. You will be charged for this service. • Y ou can use the computer while it is charging, but the battery charging time may increase.
  • Page 47 Settings & Upgrade Battery status Saving battery power → Battery saver. Move the cursor over the battery icon on the taskbar to view the On the taskbar, select current battery charge. Battery saver mode is activated. Battery saver mode is disabled when the AC adapter is connected.
  • Page 48 To prevent data loss while replacing batteries, please be sure to save your work first. Instruction messages related to battery life are displayed properly when the Samsung Settings application is installed on your computer. The messages may vary depending on the model and software version.
  • Page 49: Troubleshooting

    Troubleshooting • T he Samsung Recovery application may not be provided in models with less than 64 GB of storage. For models with less than 64 GB of storage, recover the computer to the factory default settings by reinstalling Windows.
  • Page 50 Backing up data. When the computer starts Windows: Select the Start button ( ) → Samsung Recovery. When the computer does not start Windows: Turn on the computer and press the F4 key several times before the Samsung logo appears.
  • Page 51 Backing up user data You can back up data files and folders. Select the Start button ( ) → Samsung Recovery → Back up computer. Turn on the computer and press the F4 key several times.
  • Page 52 When backing up to an external storage device, connect the device to the computer. Select the Start button ( ) → Samsung Recovery. Follow the on-screen instructions to complete data recovery.
  • Page 53 Purchase an external hard drive connector separately to connect the new drive to the computer. Connect the new drive to the computer with an external hard drive connector. Select the Start button ( ) → Samsung Recovery. Select Create a factory state disk or Create a disk copy.
  • Page 54: Windows Recovery Function

    Troubleshooting Windows recovery function Q&A If the Samsung Recovery application is not supported by the When experiencing problems with the computer, try these computer, reinstall Windows using the recovery function of solutions. Windows. Windows Reinstalling Windows will erase all data saved on the computer.
  • Page 55 Turn on the computer. The computer has an additional partition for restoring data or saving backup files (only for models with the Samsung Recovery Before the Samsung logo appears, press the F2 key several application). This partition is called a Recovery Area and it times.
  • Page 56 Samsung Recovery application uses a hidden area of 5–20 GB of the HDD to save the recovery image, and that hidden area is not counted towards the total size available to Windows. The size of the Samsung Recovery application varies by model.
  • Page 57 When recording protect mode is activated, the camera and microphone will not work. Select the Start button ( ) → Samsung → Samsung Security → Block Recording and tap the switch to turn the features off. The computer does not turn on automatically when the LCD panel is opened.
  • Page 58: Appendix

    Product specifications • T he Storage device capacity of a computer in which Samsung Recovery is installed, is smaller than the The system specifications may differ depending on the derived product specification. model. For detailed system specifications, refer to the product •...
  • Page 59: Ergonomic Tips

    Appendix Ergonomic tips • U se an adjustable chair with firm, comfortable support. • A djust the height of your chair so that thighs are horizontal to Maintaining the proper posture during computer use is very the floor and feet are flat on the floor. important to prevent physical injury.
  • Page 60 Appendix Arms and hands • W hen using the keyboard and touchpad, the shoulders should be relaxed. The upper arm and forearm should form an angle that is slightly greater than a right angle, with the wrist and hand in almost a straight line. •...
  • Page 61 Appendix Eye position and display illumination Hearing and volume control VOLUME Check your volume! • E nsure that the volume is not too loud before using the headset or earpiece. Excessive exposure to loud sounds can • P osition the screen at least 50 cm away from your eyes. cause hearing damage.
  • Page 62 Appendix Operating conditions • I f anyone related to you has experienced seizures or blackouts while using a similar product, consult a physician before using • T ake at least a 10 minute break every hour. the computer. •...
  • Page 63: Powering Your Device

    Appendix Powering your device • Y ou must insert the power plug when the power indicator light (LED) is lit green. If the plug is connected properly, the power indicator light remains green. Charging the battery on an airplane Otherwise, the power indicator light turns off.
  • Page 64 Appendix Using an auto adapter Using an airplane charging converter When a 12 VDC power supply is available a cigarette lighter socket Depending on the type of airplane you are traveling on, use the will be provided. Use the optional auto adapter to use the 12 VDC auto adapter and charging converter.
  • Page 65: Safety Precautions

    • D o not use a damaged power cord. computer. • D o not overload a multi-outlet or an extension cord beyond • S ince this is commonly applied to Samsung Computers, the specified voltage/current capacity. some pictures may differ from actual products.
  • Page 66 If water or other substances enters the product, disconnect your product or cause the computer to malfunction. They may the power cable and contact a Samsung Service Center. For also cause a fire or cause the battery to explode. notebook computers that are supplied with an optional •...
  • Page 67 Appendix Replace a run-down battery with a new, Samsung-approved Usage related battery. Do not use the computer on heated floors or electric pads, or Dispose of worn-out batteries properly. on beds, blankets, or cushions that block the ventilation of the •...
  • Page 68 If the computer is dropped or broken, disconnect the power shock or fire. cord and contact a Samsung Service Center. For notebook computers that are supplied with an optional removable When using the computer on its side, ensure the vents are clear battery, disconnect the battery.
  • Page 69 Appendix Do not place or use the computer on slanted or vibrating Usage related surfaces. Do not use the pen for unintended purposes, such as poking Failure to do so may result in computer malfunction or damage. the body like eyes or ears and do not put it in your mouth. Doing so may result in physical injury.
  • Page 70 Samsung Service Center immediately. For notebook computers The temperature may rise and it may cause deformation of the that are supplied with an optional removable battery, product.
  • Page 71 Broken glass or acrylic could cause injury to your hands and face. There is a danger of injury or electric shock. Take the device to a Samsung Service Center to have it repaired. Use recommended computer cleansing solutions when When using wireless communication (LAN, Bluetooth, etc.) cleaning the product and only use the computer when it is always follow applicable instructions.
  • Page 72 Do not attempt to upgrade the computer, unless you are • A void using your computer within a 15 cm range of a qualified. Otherwise, contact a Samsung Service Center or an pacemaker, if possible, as your computer can interfere with authorized technician.
  • Page 73 Never disassemble or repair the product by yourself. white spot or stain may appear on the LCD. There is a danger of accident. Use authorized Samsung Service Do not operate or look at the computer while driving a vehicle. Center.
  • Page 74 • T he data may be lost when the computer is turned off or reset Samsung’s quality standards for bad pixels are as follows: by a power failure while the storage device is operating.
  • Page 75: Important Safety Information

    Appendix Important safety information Setting up the system • R ead and follow all instructions marked on the product and in the documentation before operating the system. Retain all Safety instructions safety and operating instructions for future use. The system is designed and tested to meet the latest standards for •...
  • Page 76 Appendix • E nsure that the fan vents on the bottom of the casing are Care during use clear at all times. Do not place the computer on a soft surface, • D o not walk on the power cord or allow anything to rest on it. doing so will block the bottom vents.
  • Page 77 Appendix • U nplug the system from the wall outlet and contact a Operating instructions Samsung Service Center if: When installing and operating devices please refer to safety – The power cord or plug is damaged. requirements in the user manual.
  • Page 78: Replacement Parts And Accessories

    Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Use only replacement parts and accessories recommended by Contact the Samsung Service Center for information on how to manufacturer. dispose of batteries that you cannot use or recharge any longer.
  • Page 79 Appendix Laser safety Power cord requirements All systems equipped with CD or DVD drives comply with the The power cord set (all plug, cable and AC adapter plug) you appropriate safety standards, including IEC 60825-1. The laser received with your computer meets the requirements for use in devices in these components are classified as “Class 1 Laser the country where you purchased your equipment.
  • Page 80: Regulatory Compliance Statements

    Appendix Regulatory compliance The RF field strength of the wireless device or devices that may be embedded in the notebook are well below all international statements RF exposure limits as known at this time. Because the wireless devices (which may be embedded into the notebook) emit less energy than is allowed in radio frequency safety standards and Wireless guidance recommendations, manufacturer believes these devices are safe...
  • Page 81 Appendix • R adio frequency wireless communication can interfere • E very country has different restrictions on the use of with equipment on commercial aircraft. Current wireless devices. Since your system is equipped with aviation regulations require wireless devices to be a wireless device, when traveling between countries turned off while traveling in an airplane.
  • Page 82 Appendix United States of America Explosive Device Proximity Warning Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in USA and Canada Safety Requirements and Notices an explosive environment unless the device has been Do not touch or move antenna while the unit is transmitting or modified to be qualified for such use.
  • Page 83 Appendix The Part 15 radio device operates on a non-interference This equipment has been tested and found to comply basis with other devices operating at this frequency. Any with the limits for a Class B digital device pursuant to Part changes or modification to said product not expressly 15 of the FCC Rules.
  • Page 84 Appendix Intentional emitter per FCC Part 15 If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user (If fitted with 2.4 G band or 5 G band) may find the following booklet helpful: “Something About Low power, Radio LAN type devices (radio frequency (RF) wireless Interference.
  • Page 85 Appendix Health and safety information Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including Exposure to Radio Frequency (RF) Signals interference that may cause undesired operation of the device.
  • Page 86 For body worn operation, this model meets the FCC RF exposure For corresponding model only guidelines when used with Samsung accessory designated for this The Specific Absorption Rate (SAR) is a measure of the rate of product. Non-compliance with the above restrictions may result in absorption of RF energy by the human body expressed in units violation of FCC RF exposure guidelines.
  • Page 87 Appendix Canada The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met. To reduce potential radio interference to other users, the Unintentional emitter per ICES-003 antenna type and its gain should be so chosen that the equivalent This digital apparatus does not exceed the Class B limits for radio isotropically radiated power (EIRP) is not more than that required noise emissions from digital apparatus as set out in the radio...
  • Page 88 Appendix When using IEEE 802.11a wireless LAN, this product is restricted to The power output of the wireless device (or devices), which may indoor use due to its operation in the 5.15 to 5.25 GHz frequency be embedded in your notebook, is well below the RF exposure range.
  • Page 89 Este produto esta homologado pela ANATEL, de acordo com Province, Vietnam os procedimentos regulamentados pela Resolucao 242/2000, e For the web or the phone number of the Samsung Service Center, atende aos requisitos tecnicos aplicados. see the Warranty or contact the retailer where you purchased your Este equipamento opera em caráter secundário, isto é, não...
  • Page 90: Weee Symbol Information

    This marking on the product, accessories or literature indicates For information on Samsung’s environmental commitments that the product and its electronic accessories (for example, and product specific regulatory obligations e.g. REACH visit: charger, headset, USB cable) should not be disposed of with other samsung.com/uk/aboutsamsung/samsungelectronics/...
  • Page 91 Hg, Cd or Pb indicate that the battery To find the nearest recycling location, go to our website: contains mercury, cadmium or lead above the reference levels www.samsung.com/recyclingdirect in EC Directive 2006/66. If batteries are not properly disposed or call, (877) 278-0799.
  • Page 92: Samsung Package Take-Back Program

    Appendix Samsung package Take-Back program In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. Simply call the following number for the locations nearest you. CRT Processing, LLC (877) 278-0799 Kathy Severson – Logistics contact Dispose unwanted electronics through an approved recycler.
  • Page 93 Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is subject to change without prior notice. www.samsung.com English. 08/2017. Rev. 3.1...

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