Ice and Water Dispenser Ice Compartment Automatic Icemaker Storing Food Crisper Drawers Refrigerator Shelves Door Bins Durabase 32 SMART FUNCTIONS LG ThinQ Application Smart Grid Function Smart Diagnosis™ Feature 37 MAINTENANCE Cleaning Air Filter Water Filter 43 TROUBLESHOOTING FAQs Before Calling for Service...
us_main.book.book Page 3 Tuesday, July 7, 2020 3:07 PM IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
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us_main.book.book Page 4 Tuesday, July 7, 2020 3:07 PM IMPORTANT SAFETY INSTRUCTIONS • Do not bend or pinch the power cord excessively or place heavy objects on it. Operation • This appliance is intended to be used in household and similar applications such as: - staff kitchen areas in shops, offices and other working environments;...
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us_main.book.book Page 5 Tuesday, July 7, 2020 3:07 PM IMPORTANT SAFETY INSTRUCTIONS Maintenance • Do not use a hair dryer to dry the inside of the refrigerator. • Do not light a candle to remove odors in the refrigerator. • In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is adequately ventilated and contact an authorized service center.
us_main.book.book Page 6 Tuesday, July 7, 2020 3:07 PM IMPORTANT SAFETY INSTRUCTIONS Risk of Fire and Flammable Materials This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
us_main.book.book Page 7 Tuesday, July 7, 2020 3:07 PM PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior Control Panel Sets the refrigerator and freezer temperatures, the water filter condition and the dispenser mode.
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us_main.book.book Page 8 Tuesday, July 7, 2020 3:07 PM PRODUCT OVERVIEW Interior Standard Door: LRMXC1803* LRMXC1813* LED Interior Lighting Lights up the inside of the refrigerator. In-Door Icemaker This is where ice is automatically produced and stored. Fixed Door Bin Store chilled food or drinks.
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us_main.book.book Page 9 Tuesday, July 7, 2020 3:07 PM PRODUCT OVERVIEW Folding Shelf Store taller items, such as gallon containers or bottles, by pushing the front half of the shelf underneath the back half of the shelf. Crisper Helps vegetables and fruit to stay crisp. Durabase and Durabase Divider Provides storage for large food items.
us_main.book.book Page 10 Tuesday, July 7, 2020 3:07 PM 10 INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Unpacking the Refrigerator Choosing the Proper Location Disassembling/Assembling Connecting the Water Line Leveling and Door Alignment...
us_main.book.book Page 11 Tuesday, July 7, 2020 3:07 PM INSTALLATION Choosing the Proper Unpacking the Refrigerator Location WARNING • Use two or more people to move and install the Water refrigerator. Failure to do so can result in back injury or other injury. The refrigerator must be located where a water supply can be connected for the automatic •...
us_main.book.book Page 12 Tuesday, July 7, 2020 3:07 PM 12 INSTALLATION Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. •...
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us_main.book.book Page 13 Tuesday, July 7, 2020 3:07 PM INSTALLATION • 1/4 in. Allen wrench Removing the Hinge Cover Remove the screws from the hinge cover at the top of the refrigerator. Lift the hook (not visible), located at the bottom of the front side of the cover with a flat-head screwdriver.
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us_main.book.book Page 14 Tuesday, July 7, 2020 3:07 PM 14 INSTALLATION Removing the Freezer Drawers NOTE • The number of wire harnesses may vary WARNING depending on the model. • Use two or more people to remove and install the refrigerator doors and freezer drawer. •...
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us_main.book.book Page 15 Tuesday, July 7, 2020 3:07 PM INSTALLATION Hold both rails and push them in simultaneously. Lower the door into its final position and insert the screws in the rails on both sides. Assembling the Freezer Drawer Pull out both rails simultaneously until they Insert the basket into the frame, and push the are fully extended.
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us_main.book.book Page 16 Tuesday, July 7, 2020 3:07 PM 16 INSTALLATION Fit the hinge over the hinge lever latch Fit the hinge over the hinge lever latch and slot it into place. Rotate the lever and slot it into place. Rotate the lever counterclockwise to secure the hinge.
us_main.book.book Page 17 Tuesday, July 7, 2020 3:07 PM INSTALLATION • Do not install the icemaker tubing in areas where the ambient temperatures fall below freezing. WARNING • Connect to potable water supply only. CAUTION NOTE • To prevent burns and product damage, only •...
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us_main.book.book Page 18 Tuesday, July 7, 2020 3:07 PM 18 INSTALLATION turns of about 10 in. [25 cm] diameter) to allow WARNING the refrigerator to move out from the wall after installation. • When using any electrical device (such as a power drill) during installation, be sure the •...
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us_main.book.book Page 19 Tuesday, July 7, 2020 3:07 PM INSTALLATION (behind the refrigerator or adjacent base NOTE cabinet) as close to the wall as possible. • Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle NOTE valves are illegal and use is not permitted in •...
us_main.book.book Page 20 Tuesday, July 7, 2020 3:07 PM 20 INSTALLATION Leveling and Door NOTE Alignment • Before making the connection to the refrigerator, be sure that the refrigerator power Leveling cord is not plugged into the wall outlet. • Remove the flexible plastic cap from the water The refrigerator has two front leveling legs.
us_main.book.book Page 21 Tuesday, July 7, 2020 3:07 PM INSTALLATION the height. Turn the nut to the right to raise the • Do not damage or cut off the ground terminal of door or to the left to lower it. the power plug.
us_main.book.book Page 22 Tuesday, July 7, 2020 3:07 PM 22 OPERATION OPERATION Before Use Checklist Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator.
us_main.book.book Page 23 Tuesday, July 7, 2020 3:07 PM OPERATION Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features Ice Plus This function increases both ice making and freezing capabilities.
Wi-Fi The Wi-Fi button, when used with the LG ThinQ app, allows the refrigerator to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the application. icon shows the status of the refrigerator's network connection. The icon illuminates when the refrigerator is connected to the Wi-Fi network.
Dispenser • If ice or water dispenses unexpectedly, turn off the water supply and contact an LG Electronics Press and hold the Lock button for three seconds Customer Information Center. to lock the dispenser and all the control panel •...
Detaching the In-Door Ice Bin CAUTION • Only qualified service personnel from an LG Electronics service center should disassemble or repair the icemaker. Ice Compartment Gently pull the handle to open the ice compartment.
us_main.book.book Page 27 Tuesday, July 7, 2020 3:07 PM OPERATION In-Door Icemaker Carefully insert the in-door ice bin, slanting the top slightly to fit it under the icemaker. Power Switch Auto Shutoff (feeler arm) Gently push the handle to close the ice compartment.
us_main.book.book Page 28 Tuesday, July 7, 2020 3:07 PM 28 OPERATION Storing Food fresh fish and shellfish the same day purchased is recommended. • Leftovers Food Storage Tips - Cover leftovers with plastic wrap or aluminum Wrap or store food in the refrigerator in airtight foil, or store in plastic containers with tight and moisture-proof material unless otherwise lids.
us_main.book.book Page 29 Tuesday, July 7, 2020 3:07 PM OPERATION • Bread wrappers • Non-polyethylene plastic containers • Containers without tight lids • Wax paper or wax-coated freezer wrap • Thin, semi-permeable wrap NOTE • If you are leaving home for a short period, like a short vacation, the refrigerator should be left on.
us_main.book.book Page 30 Tuesday, July 7, 2020 3:07 PM 30 OPERATION Tilt up the front of one drawer and insert the To detach, tilt up the front of the shelf then lift rollers into the side guides. Lower the drawer the shelf straight up at the back.
us_main.book.book Page 31 Tuesday, July 7, 2020 3:07 PM OPERATION To assemble the bin, slide it in above the desired support and push down until it snaps into place. CAUTION • Regularly detach and wash the storage bins and shelves; they can become easily contaminated by food.
Internet service provider or refer to your wireless router manual. • Settings • LG ThinQ is not responsible for any network - Allows you to set various options on the connection problems or any faults, malfunctions, refrigerator and in the application.
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Connecting to Wi-Fi try to correct the interference by one or more of the following measures: The Wi-Fi button, when used with the LG ThinQ • Reorient or relocate the receiving antenna. application, allows the appliance to connect to a home Wi-Fi network.
If the refrigerator receives a Demand Response LG Electronics will also provide open source code signal, the refrigerator will operate in Delay to you on CD-ROM for a charge covering the cost Appliance Load (DAL) or Temporary Appliance of performing such distribution (such as the cost of Load Reduction (TALR) mode.
Smart Grid mode. LG ThinQ application. When you override the Smart Grid function, the • Launch the LG ThinQ application and select the refrigerator ignores the Demand Response signal Smart Diagnosis feature in the menu. Follow and is no longer controlled by the utility company the instructions provided in the LG ThinQ until the next Demand Response signal is sent.
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us_main.book.book Page 36 Tuesday, July 7, 2020 3:07 PM 36 SMART FUNCTIONS Hold the Lock button for three seconds. • If the display has been locked for over five minutes, you must deactivate the lock and then reactivate it. Open the right refrigerator door. Hold the mouthpiece of your phone in front of the speaker that is located on the right hinge of the refrigerator door.
us_main.book.book Page 37 Tuesday, July 7, 2020 3:07 PM MAINTENANCE MAINTENANCE Cleaning To help remove odors, wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 WARNING quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does •...
us_main.book.book Page 38 Tuesday, July 7, 2020 3:07 PM 38 MAINTENANCE Water Filter Before Replacing the Water Filter Remove the filter from the inside of the cover by pressing the side of the filter in and pulling WARNING the center out. •...
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For further assistance, call: • 1-800-243-0000 (USA) Remove the disposable water filter. • 1-888-542-2623 (Canada) CAUTION • LG strongly recommends that you use LG- authorized water filters to prevent water quality issues, water leakage and appliance malfunction. NOTE • Replacing the water filter causes a small amount of water (around 1 oz.
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us_main.book.book Page 40 Tuesday, July 7, 2020 3:07 PM 40 MAINTENANCE Performance Data Sheet Model: LT1000P, LT1000PC, LT1000PCS NSF System Trade Name Code: MDJ64844601 The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ ANSI Standard 42, Standard 53 and Standard 401.
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us_main.book.book Page 41 Tuesday, July 7, 2020 3:07 PM MAINTENANCE Average Permissible Average Specified Product Substance Avg % Product Reduction Influent Challenge Water Reduction Reduction Water Requireme Challenge Concentrati Concentrati Concentrati Mercury @ 5.6 μg/L 6.0 μg/L ± 92.5% 0.420 μg/L 2.0 μg/L pH8.5 Cyst*...
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NOTE • While the testing was performed under standard laboratory conditions, actual performance may vary. For replacement filters, visit your local dealer or distributor or search under "water filters" on the lg.com website. For further assistance, contact the LG Electronics Customer Information Center.
us_main.book.book Page 43 Tuesday, July 7, 2020 3:07 PM TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions What are the best temperature settings for my refrigerator and freezer? The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0°...
us_main.book.book Page 44 Tuesday, July 7, 2020 3:07 PM 44 TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Possible Cause & Solution Refrigerator is not A fuse in your home may be blown or the circuit breaker tripped.
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us_main.book.book Page 45 Tuesday, July 7, 2020 3:07 PM TROUBLESHOOTING Problem Possible Cause & Solution Cooling system runs Refrigerator is replacing an older model. too much. • Modern refrigerators require more operating time but use less energy due to more efficient technology.
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us_main.book.book Page 46 Tuesday, July 7, 2020 3:07 PM 46 TROUBLESHOOTING Problem Possible Cause & Solution Refrigerator or Incorrect temperature control settings. Freezer section is too • If the temperature is too cold, adjust the control one increment at a time and wait for the cold.
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us_main.book.book Page 47 Tuesday, July 7, 2020 3:07 PM TROUBLESHOOTING Problem Possible Cause & Solution Icemaker is not Demand exceeds ice storage capacity. making enough ice. • The icemaker will produce approximately 70-184 cubes in a 24 hour period. House water supply is not connected, valve is not turned on fully, or valve is clogged. •...
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us_main.book.book Page 48 Tuesday, July 7, 2020 3:07 PM 48 TROUBLESHOOTING Problem Possible Cause & Solution Icemaker is not Refrigerator was recently installed or icemaker recently connected. making ice • It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice.
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us_main.book.book Page 49 Tuesday, July 7, 2020 3:07 PM TROUBLESHOOTING Problem Possible Cause & Solution Ice is not dispensing. Unable to hear the sound of ice coming out? • In the control panel, select the modes for cubed ice and crushed ice alternately to dispense the ice.
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us_main.book.book Page 50 Tuesday, July 7, 2020 3:07 PM 50 TROUBLESHOOTING Problem Possible Cause & Solution Water is not New installation or water line recently connected. dispensing. • Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system.
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us_main.book.book Page 51 Tuesday, July 7, 2020 3:07 PM TROUBLESHOOTING Problem Possible Cause & Solution Water has bad taste Water supply contains minerals such as sulfur. or odor. • A water filter may need to be installed to eliminate taste and odor problems. Water filter has been exhausted.
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us_main.book.book Page 52 Tuesday, July 7, 2020 3:07 PM 52 TROUBLESHOOTING Problem Possible Cause & Solution The interior of the The refrigerator is located near a fire source, such as a fireplace, chimney, or candle. refrigerator is • Make sure that the refrigerator is not located near a fire source, such as a fireplace, covered with dust or chimney or candle.
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us_main.book.book Page 53 Tuesday, July 7, 2020 3:07 PM TROUBLESHOOTING Wi-Fi Problem Possible Cause & Solution Trouble connecting The password for the Wi-Fi network was entered incorrectly. appliance and • Delete your home Wi-Fi network and begin the registration process again. smartphone to Wi- Fi network Mobile data for your smartphone is turned on.
Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States...
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Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
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ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase.
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(ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
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If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
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Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
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