Troubleshooting; Solutions To Common Problems - Electrolux ICON Designer E23BC68JSS Use And Care Manual

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Solutions to Common Problems

Before you call...
If you experience a problem with your refrigerator or notice a product behavior or condition that you do not
understand, you can usually avoid a call to your service representative by referring to this section for an answer.
Beginning with the following table, this information includes common problems, causes, and suggested solutions.
Automatic Ice Maker
Problem
Ice maker is not making
any ice.
Ice maker is not making
enough ice.
Ice has bad odor and
taste.
Ice Dispenser
Problem
Dispenser will not
dispense ice.
Ice dispenser is jammed.
Cause
• Ice maker setting is Off.
• Water supply is not connected to refrigerator.
• Household water line valve is not open.
• Valve on cold water pipe is clogged or
restricted by foreign material. If valve is of
the self-piercing type, it may not have created
a sufficiently sized hole in tube for water to
pass through.
• Check to see if the water dispenser is
dispensing water.
• Water filter is not completely seated.
• Ice maker is producing less ice than you
expect.
• Household water line valve is not completely
open.
• Check to see if water dispenser is dispensing
slower than normal.
•
Ice has picked up odor or flavor from strong
food stored in refrigerator.
• Ice not used frequently enough.
Cause
• Water supply is not connected.
• Ice storage bin is empty.
• Household water line valve is not open.
•
Fresh Food door is not closed.
•
Ice dispensing paddle has been held in for
more than four to (4-5) minutes.
•
Ice has melted and frozen around auger due to
infrequent use, temperature fluctuations, and/
or power outages.
• Ice cubes are frozen together.
• Ice cubes are smaller than normal.
Correction
• Turn on ice maker.
• Connect water supply (see Installation Instructions).
• Turn on household water line valve.
• Turn off household water line valve. Remove valve.
Ensure that valve is not a self-piercing valve. Clean
valve. Replace valve if necessary.
• If not, the ice & water filter cartridge is clogged or
restricted, and must be replaced.
• Push firmly until the water filter snaps into place (you
should hear two (2) clicks).
• Ice maker should produce approximately 9 pounds of
ice every 24 hours.
• Turn on household water line valve.
• If it is, replace the ice & water filter cartridge.
•
Cover foods tightly. Discard stale ice. Ice maker will
produce fresh supply.
• Discard stale ice.
Correction
• Connect water supply (see Connecting The Water
Supply section).
• Ensure ice maker is turned on. When the first supply
of ice is dropped into the bin, the dispenser should
operate.
• Open household water line valve. Allow sufficient time
for the ice to be made. When ice is made, the dispenser
should operate.
•
Ensure Fresh Food door is closed. (See Problem
Section, Opening/Closing of Doors/Drawers)
•
Motor is overloaded. Motor overload protector will reset
in approximately three (3) minutes. Ice can then be
dispensed.
•
Remove ice bin, thaw, and empty the contents. Clean
bin, wipe dry, and replace in proper position. When new
ice is made, dispenser should operate.
• Use the dispenser often so that cubes do not freeze
together.
• The ice & water filter cartridge could be clogged.
Replace the filter cartridge. Dispensing system operates
best at 30-100 psi water pressure. Well water pressures
should fall within this range.