Table of contents 1 Safety .......... 4 10 Before using for the first time........ 33 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 33 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 34 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 34 1.6 Safe cleaning and mainten-...
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15 Basic settings...... 43 15.1 Overview of the basic set- tings........ 43 15.2 Changing the basic set- tings........ 43 16 Cleaning and servicing .... 43 16.1 Tips on appliance care... 43 16.2 Cleaning the drum.... 44 16.3 Cleaning the detergent drawer........ 44 16.4 Descaling........ 45 16.5 Cleaning the drain pump.. 45 16.6 Cleaning the water outlet hose at the siphon .... 47...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.
en Installation and connection ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and flashes.
Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Water inlet hose Do not operate the appliance ▶...
en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves.
en Installation and connection Connect the water inlet hose. Note: Observe the draining heights. The maximum draining height is 100 cm. Drainage into a Secure the con- siphon nection point with a (24–40 mm) hose clamp. Drainage into a Fix and secure washbasin the water outlet Connect the water inlet hose to a using an elbow.
Installation and connection en Loosen the lock nuts using a WAF Screw the lock nuts tightly against 17 wrench by turning it in a clock- the housing using a WAF 17 wise direction. wrench. In doing so, hold the foot tight and To align the appliance, turn the ap- do not adjust its height.
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en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 39 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
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en Familiarising yourself with your appliance Do not press on the display using ▶ pointed or sharp objects.
Display en Display 6 Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 10 "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡...
Buttons en Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 25. Button Selection Description (Start/Pause) ¡ Start Start, cancel or pause the pro- gramme.
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en Buttons Button Selection Description (Settings) Basic settings Change the basic settings for the ap- pliance. (Prewash) ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate ¡ Activate Activate or deactivate up to three ad- ditional rinse cycles. ¡...
Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Pedestal with drawer Install the appliance at a WMZPW20W raised height so that it can be easily loaded and...
en Laundry Pull out the detergent drawer. Press (Start/Pause) to start the programme. a The display shows the remaining programme duration. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 38 Laundry 11 Laundry Laundry 11.1 Preparing the laundry Pour washing powder into com- partment II.
Laundry en – Some stubborn or dried-in stains To improve washing results and ▶ can be removed by washing prevent discolouration, sort the several times laundry according to the following – Wash large and small items of criteria before washing. laundry together –...
en Detergents and care products Symbol Washing process Recommended pro- gramme Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing – Notes Detergents and care products 12 Detergents and care ¡ only use liquid detergents that are self-flowing products ¡...
Detergents and care products en Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use. 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡ The amount of laundry water is from your local water com- pany or measure it yourself using ¡...
en Basic operation Adjust the programme settings. ▶ Basic operation 13 Basic operation → "Programmes", Page 25 Please follow the information about Basic operation operating logic. 13.1 Switching on the appli- Note: The programme settings are ance not saved permanently for the pro- Press ▶ gramme. 13.4 Saving the programme settings You can save your individual pro-...
Basic operation en Open the door. Press down on the insert and re- move the detergent drawer. Make sure that the drum is empty. Load the laundry unfolded into the Insert the measuring aid. drum. Close the door. Ensure that there is no laundry trapped in the door.
en Basic operation Slide the measuring aid forwards. Pour in detergent. → "Detergent drawer", Page 19 If required, add the care product. Push in the detergent drawer. 13.9 Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in"...
Childproof lock en Open the door. 13.13 Switching off the appli- The appliance door remains ance locked for safety reasons if the Press temperature and water levels are high. – If the temperature is high, start the Rinse programme. – If the water level is high: Start the Spin or Drain programme.
en Childproof lock a The childproof lock remains active even after the appliance has been switched off. 14.2 Deactivating the child- proof lock Requirement: To deactivate the childproof lock, the appliance must be switched on. Press and hold 3s for approx. ▶ 3 seconds.
Basic settings en Basic settings 15 Basic settings You can configure the appliance to meet your needs. Basic settings 15.1 Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the 1 (quiet)
en Cleaning and servicing Press down on the insert and re- with nothing but move the detergent drawer. water and a damp cloth. Remove all de- Fresh deposits tergent residue, are easier to re- spray residue or move without other residues leaving any immediately.
Cleaning and servicing en Fit the insert and lock it into place. 16.5 Cleaning the drain pump Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
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en Cleaning and servicing Slide a sufficiently large receptacle CAUTION - Risk of scalding! under the opening. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
Cleaning and servicing en Insert the pump cap and screw it Cleaning the drain pump on as far as it will go. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance 90°...
en Cleaning and servicing Loosen the hose clamp and care- 16.7 Clean the water inlet fil- fully remove the water outlet hose. ters. Emptying the water inlet hose Turn off the tap. Set a programme, except for Rinse , Spin or Drain. Start the programme and leave it to run for approx.
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Cleaning and servicing en Clean the filter with a small brush. Disconnect the hose from the rear of the appliance. Connect the water inlet hose and check for leaks. Use pliers to remove the filter. Clean the filter with a small brush. Cleaning the filter on the appliance Note: Please read the information in...
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en Cleaning and servicing Connect the hose and check for leaks.
Troubleshooting en Troubleshooting 17 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting The water pressure is low. No remedial action possible. The filters in the water inflow are blocked. Clean the filters in the water inflow → Page 48. ▶ The tap is turned off. Turn on the tap. ▶...
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Troubleshooting en Fault Cause and troubleshooting The appliance is not The mains plug of the power cord is not plugged in. working. Connect the appliance to the power supply. ▶ The circuit breaker is faulty. Check the circuit breaker in the fuse box. ▶...
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Drain pump is blocked. ing. → "Cleaning the drain pump", Page 45 ▶ is activated. Continue the programme by selecting Spin or ▶ Drain and pressing The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
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Troubleshooting en Fault Cause and troubleshooting The programme dura- Not a fault – no action required. ▶ tion changes during Note: When loading, where possible, place large and the wash cycle. small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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en Troubleshooting Fault Cause and troubleshooting High spin speed not Unbalance load detection system is using a reduced reached. spin speed to eliminate an unbalance. Redistribute the laundry in the drum. ▶ Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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Troubleshooting en Fault Cause and troubleshooting Creasing. The next time you run a wash cycle, reduce the ▶ amount of laundry being loaded. The wrong programme is selected for the type of fab- ric. Select the programmes that are suitable for the ▶...
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en Troubleshooting Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the damp washing. that deposit on the laundry. Start the Rinse programme. ▶ Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying.
Transportation, storage and disposal en Drain the remaining detergent 17.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 45 Requirement: The drain pump is Detach the hoses. empty. → Page 45 ATTENTION! Escaping water may 18.2 Inserting the transit cause material damage. bolts Do not open the door if you can ▶...
en Transportation, storage and disposal Insert all screws into the four 18.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Customer Service en Make a note of your appliance's de- Customer Service 19 Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance needs to be repaired, contact Cus- tomer Service.
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en Consumption values Consumption values 20 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
Technical specifications en of printing its web address had not Technical specifications 21 Technical specifica- yet been published. Please then fol- low the instructions on searching for tions models. The model identifier is made up of the characters before the slash Facts and figures for your appliance Technical specifications in the product number (E-Nr.) on the can be found here.
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.