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Acer Ferrari 5000 Service Manual

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Acer
Ferrari 5000
Service Guide
Service guide files and updates are
available on the ACER/CSD web.
For more information, please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer Ferrari 5000

  • Page 1 Acer Ferrari 5000 Service Guide Service guide files and updates are available on the ACER/CSD web. For more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates of Ferrari 5000 service guide. Date Chapter Updates...
  • Page 3 Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical,...
  • Page 4 Any Acer Incorporated software described in this manual is sold or licensed “as is”. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
  • Page 5 Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 6 Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Using the Phone ......20 Acer OrbiCam ........21...
  • Page 8 Rotating the Acer OrbiCam ..... . 21 Launching the Acer OrbiCam ....21 Changing the Acer OrbiCam Settings .
  • Page 9 Chapter 4 Troubleshooting 77 System Check Procedures ......78 External Diskette Drive Check ....78 External CD-ROM Drive Check .

  • Page 10: Chapter 1 System Specification

    Display and Graphics • 15.4” WSXGA + high-brightness (200 nit) Acer CrystalBrite 16 ms response time, supporting simultaneous multi-window viewing on dual displays via Acer GridVista • 15.4” WXGA + high-brightness (200 nit) Acer CrystalBrite ms response time, supporting simultaneous multi-window viewing on dual displays via Acer GridVista ®...

  • Page 11: Audio

    DVD+R (double layer), 2X DVD-RAM • 5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick Memory Stick PRO Communication • Acer Video Conference featuring Voice and Video over Internet Protocol (VVoIP) support via Acer OrbiCam and optional Acer Bluetooth • Acer OrbiCam integrated 1.3 megapixel CMOS camera, featuring:...

  • Page 12: I/O Interface

    • One Fast Infrared (FIR) port • One HDMI port • One External display (VGA) port • One 124-pin Acer ezDock port • One S-Video/TV-out (NTSC/PAL) port • One Headphones/speaker/line-out jack with S/PDIF support • One Microphone-in jack • One Line-in jack •...

  • Page 13: Block Diagram

    Block Diagram LPC/33MHZ Chapter 1...

  • Page 14: Outlook Tour

    Outlook Tour Front View Icon Item Built-in camera Display screen Microphone Keyboard Palmrest Touchpad Click buttons (left, center and right) Power button Easy-launch buttons Chapter 1 Item Description 1.3 megapixel web camera for video communication. Also called Liquid-Crystal Display (LCD), displays computer output. Internal microphone for sound recording.

  • Page 15: Closed Front View

    Closed Front View Icon Item Item Icon Item Icon Item Item Description Icon Icon Item Speakers Power indicator Icon Item "Launch keys" on page 10 Battery indicator Icon Item Five-in-one card reader Accepts Memory Stick, Memory Stick Pro, Multi Media Card Icon Item Item...

  • Page 16: Left View

    Left View Icon Item Icon Kensington lock slot Icon Item Icon Item Two USB 2.0 ports Modem (RJ-11) port Icon Note: Optical disk access indicator Slot-load optical drive eject button Slot-load optical drive ExpressCard/34 slot Icon PC Card slot PC Card slot eject button NOTE: The slot-load optical drive can only accept 12 cm disks.

  • Page 17: Rear View

    Base View Note: Icon Item Item Battery bay Item Battery lock Wireless LAN and memory compartments Acer DASP (Disk Anti- Shock Protection) Hard disk bay Optical drive bay Optical drive bay release latch Battery release latch Item Description Description Description...

  • Page 18: Using The Keyboard

    Using the Keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and Embedded Numeric Keypad The keyboard has three lock keys which you can toggle on and off. Lock key Lock Key Caps Lock Num Lock...

  • Page 19: Windows Keys

    Description Function Description Function Hot key help Displays help on hotkeys. page 20 Acer eSettings Launches the Acer eSettings in Acer Empowering page 20 Technology. page 20 page 20 Acer ePower Launches the Acer ePower Management in Acer page 20 Management Empowering Technology.

  • Page 20: Special Keys

    <Fn> + <F5> <Fn> + <F6> Hot Key Icon <Fn> + <F7> <Fn> + <F6> <Fn> + <F6> <Fn> + <F6> <Fn> + <F6> <Fn> + <F7> <Fn> + <F6> <Fn> + <F7> <Fn> + <F7> <Fn> + <F7> <Fn> + <F7> <Fn>...

  • Page 21: Indicators

    Item Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible Item even when the computer cover is closed up. Item Description "Launch keys" on page 10 Icon Icon Item Icon Function Icon Item Caps Lock Icon Item Icon...

  • Page 22: Easy-Launch Buttons

    Easy-launch Buttons There are several conveniently located easy-launch buttons. They are one user-programmable button, web browser button, mail button, and Acer Empowering Key Empowering Technology. Although the mail and web browser buttons are pre-set to E-mail and Empowering Technology" on page 1 Internet programs, they can be redefined by users.

  • Page 23: Touchpad

    Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad as follows: •...
  • Page 24 the touchpad’s responsiveness. NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mouse settings in Windows Control Panel. Chapter 1...

  • Page 25: Using The Bluetooth Wireless Optical Mouse

    Using the Bluetooth Wireless Optical Mouse The Ferrari series notebook computer comes with a Bluetooth wireless optical mouse, including two rechargeable batteries. Installation Installation of the Bluetooth mouse is simple. Enable Bluetooth functionality by pressing the Bluetooth communication button on the front side of the main unit. Press the Bluetooth button on the base of the Bluetooth mouse and the operating system will detect and install the mouse automatically.

  • Page 26: Acer Bluetooth® Voip Phone

    Acer Bluetooth ® VoIP Phone Layout LED Indicators Color Bluetooth Blue connection/ pairing indicator Charge/Power Amber indicator Charging the Phone You need to charge the phone before initial use. It takes approximately four hours for a full charge. To charge the phone: 1.

  • Page 27: Using Acer Voice Connection Manager (Vcm)

    3. Follow screen instructions to proceed. Using Acer VCM Info Bar After restart, the Acer VCM displays an info bar that provides information on the current audio device and IM (Instant Messaging) service status. Press (X) to close this bar. Acer VCM Menu Right-click the Acer VCM icon menu to manage the VCM functions.

  • Page 28: Connecting The Phone To Your Notebook

    Acer Bluetooth VoIP Phone "Default Use" NOTE: Click Rescan if the Acer Bluetooth VoIP Phone does not appear on the list. After pairing, Acer VCM automatically connects the phone to the notebook each time you turn the phone on. There is no need Menu item to connect the phone again.

  • Page 29: Using The Phone

    NOTE: You can only receive/answer internet calls through the phone when it is linked to the notebook. Every time you turn the phone on, Acer VCM automatically links it to the notebook. When linked, the Bluetooth connection/pairing indicator on the phone blinks slowly.

  • Page 30: Acer Orbicam

    The camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so you transmit the best video conference quality over an instant messenger service.

  • Page 31: Changing The Acer Orbicam Settings

    Changing the Acer OrbiCam Settings Resolution To change the capture resolution, click the displayed resolution at the bottom right corner of the capture window, then select the desired resolution. Setting the camera resolution to 640 x 480 or larger does not change the capture window size.

  • Page 32: Camera Settings

    Capturing Photos or Videos To capture a photo or a video clip, rotate the Acer OrbiCam to get the desired angle, then click the Take a Picture or Record a Video button. The Windows Picture and Fax Viewer or the Windows Media Player automatically launches to display or play a preview of the photo or video clip.

  • Page 33: Using The Acer Orbicam As Webcam

    The Acer OrbiCam is automatically selected as the capture device of any instant messenger (IM) application. To use the Acer OrbiCam as a webcam, open the IM service, then select the video/ webcam feature. You can now broadcast from your location to an IM partner anywhere in the world.
  • Page 34 Using the Face Tracking Feature To use the face tracking feature: Click the left icon down arrow button, then select Single User or Multiple Users from the pop-up Users menu. For multiple users, the face tracking feature automatically centers all the users’ face in the capture window, otherwise the utility centers the face of the user closest to the camera.
  • Page 35 Click on a video effect to use. The selected effect appears in the video effects section of the VisageON window. NOTE: When using avatars, you may have to calibrate the face points to achieve better tracking. Follow screen instructions in the VisageON window to continue. NOTE: You may use video effects when using the camera for IM chat/video sessions or call conferences.

  • Page 36: Acer Empowering Technology

    Empowering Technology password. Right click on the Empowering Technology toolbar and select Password Setup to do so. If you do not initialize the Empowering Technology password, you will be prompted to do so when running Acer eLock Management or Acer eRecovery Management for the first time.
  • Page 37 Chapter 1...

  • Page 38: Acer Elock Management

    Acer eLock Management Acer eLock Management is a security utility that allow you to lock up your removable data, optical and floppy drives to ensure that data can not be stolen while your notebook is unattended. • Removable data devices: includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system.

  • Page 39: Acer Eperformance Management

    Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook. It provides an express optimization method to release unused memory and disk space quickly. The user can also enable advanced options for full control over the following options: •...

  • Page 40: Acer Erecovery Management

    • Recovery from CD or DVD NOTE: If the computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To ensure the best results when recovering the system using a CD or Acer eRecovery Management, detach all peripherals (except external Acer ODD, if equipped), including the Acer ezDock.

  • Page 41: Acer Esettings Management

    Windows settings, and to monitor the system health status. Acer eSettings Management also: • Provides a simple graphical user interface for navigation. • Displays general system status and advanced monitoring for power users on Acer computer. Chapter 1...

  • Page 42: Acer Epower Management

    Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter Mode) The default setting is Maximum Performance. You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: wireless LAN, Bluetooth, CardBus, fireware (1394), wired LAN and optical device if supported.
  • Page 43 • Reload factory defaults. • Select what actions to be taken when the cover is closed or the power button is pressed. • Set passwords for accessing the system after Hibernation or Stand-by. • View information about Acer ePower Management. Chapter 1...

  • Page 44: Acer Epresentation Management

    Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or projector using the hotkey: <Fn> + <F5>. If auto-detection hardware is implemented in the system and the external display supports it, your system display will be automatically switched out when an external display is connected to the system.

  • Page 45: Using The System Utilities

    To access this function, please go to Start > All Programs Start All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below: Start All Programs Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.

  • Page 46: Launch Manager

    NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Note: Note: Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You "Easy-launch buttons" on page 24 can access the Launch Manager by clicking on Start >...

  • Page 47: Norton Antivirus

    Norton AntiVirus Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep you computer data safe and secure. How do I check for viruses? A Full System Scan scans all files on your computer. To perform a system scan: 1.

  • Page 48: Hardware Specification And Configuration

    Hardware Specification and Configuration Processor Item Type AMD Turion Feature • AMD64 technology features uncompromising 64-bit and 32-bit performance • Vastly expands memory address ability with 40-bit physical addresses, 48-bit virtual addresses • Doubles the number of internal registers with eight additional (16 total) 64-bit integer registers and eight additional (16 total)128-bit SSE/SSE2/SSE3 registers •...
  • Page 49 South Bridge Item Chipset ATi SB460 Package BGA 540-pin Feature • Upstream accelerated Hub architecture interface for access to GMCH • PCI2.3 interface (6 PCI Request/Grant pairs) • Bus master IDE controller (Ultra 100/66/33 support) • Serial ATA controller • USB1.1 & 2.0 host controllers •...
  • Page 50 SEAGATE ATA data transfer mode supported: SATA 1.0, SATA II, PIO modes 0-4, Multiword DMA modes 0-2, Ultra DMA modes 0-6 Cache buffer: 8MB Bytes per sector: 512 / 512 / 512 / 512 Voltage tolerance: +5.0V +/- 5% TOSHIBA Model MK1234GSX MK1032GSX...

  • Page 51: Optical Disk Drive

    Optical Disk Drive Item Vendor and model name Buffer memory Interface Applicable disc format Loading mechanism Power requirement Input voltage BIOS ROM Item Type SST 39VF080, 1MB CMOS Boot Block Flash Memory Package 40-pin TSOP Block Size 64KB per block Supply current Active current: 15mA (typical) Standby current: 4uA (typical)
  • Page 52 Item Remark The 32-pin PLCC package 1MB Flash ROM SST 39VF080 is used for BIOS, keyboard encoder and power controller codes. It occupies system memory area E0000-FFFFF. After posting system, the shadow RAM function will be enabled. BIOS Item Vendor Phoenix Version Phoenix BIOS V0.2303...

  • Page 53: Vga Interface

    VGA Interface Item Chip ATi M56P with VRAM 256MB Package BGA 708-pin Features • PCI-E interface support • 3D graphics texturing enhancements • Integrated transform and lighting • Integrated two channels of 24-bit LVDS transmitter • Integrated TV decoder to support competitive and S-video with both PAL and NTSC •...

  • Page 54: Lan Interface

    Super I/O Item Chip NS PC87383 Package TQFP 64-pin Feature • Parallel interface support: 1. An Enhanced Parallel Port (EPP) compatible with EPP 1.9, EPP1.7 of the Xircom specification support too 2. An Extended Capabilities port that is IEEE 1284 compliant including level 2 •...

  • Page 55: Port Replicator

    Item Features • 120 pins for signals and four pins for power • Power supplied from Acer ezDock • Max. six USB ports support • Two 1394 ports support, one cable-powered and the other bus- • ONe new card socket and one PCMCIA card socket support •...
  • Page 56 LCD 15.4” Item Vendor & Model name QD15AL02-01 QD15AL02-02 Screen 15.4” WSXGA Diagonal Active area 331.2 (W) x 207.0 (H) Display 1680 x 3 (RGB) resolution x 1050 Display mode normally white Surface • QD15AL02-01 treatment non-glare + Hardness 3H •...
  • Page 57 Item Rated voltage Input voltage range Rated frequency Frequency range Steady AC current Output feature Rated voltage Voltage range Rated power Output ripple and noise Turn on delay time Temperature Specification for 100Vac or 240Vac input AC voltage from 90Vac to 264Vac for 50Hz or 60Hz from 47Hz to 63Hz less than 1.5A rms at 100Vac...

  • Page 58: Bios Setup Utility

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 59: Information

    ATAPI Model Name: PIONEER DVD-RW DVR-K06RS System BIOS Version: V0.2303 VGA BIOS Version: ATi 009.012.001.015.000000 KBC Version:08.10 Serial Number: 2C30SK05C1619014B32500 Asset Tag Number: None Product Name: Manufacturer Name: Acer UUID: E0FB8AE073D1DA1192B700163647D4ED Help ↑ ↓ Select Item ← → Exit Select Menu Parameter CPU Type This item will show the CPU information of the system.

  • Page 60: Main

    Main Info. Main System Time: [11:59:38] System Date: [02/20/2006] System Memory: 640 KB Extended Memory: 1022 KB Video Memory 256 MB Quiet Boot: [Enabled] Power on Display: [Auto ] [Enabled] Network boot [Disabled] F12 Boot Menu: [Enabled] D2D Recovery: Help ↑...

  • Page 61: Advanced

    Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. Info. Main Serial Port: Parallel Port: Mode: Infrared Port(FIR): Help ↑ ↓ Select Item ← → Exit Select Menu Parameter Serial Port Configure serial port A using options: [Disabled]: No configuration [Enabled]: User configuration...
  • Page 62 Parameter Description Option Mode Set the mode for the parallel port Output only Bi-directional Chapter 2...

  • Page 63: Security

    Security Info. Main Supervisor Password is: User Password is: SATA Port 0 Disk Status Set Supervisor Password Set User Passord Set SATA Port 0 HDD Password Password on boot: Help ↑ ↓ Select Item ← → Exit Select Menu The system supports three levels of password protection. The password support consists of a Supervisor Password, User Password, and Hard Disk Password.
  • Page 64 Symbol Character • The users can not change or remove password during resuming from S4. • The max. number of times to retry the password is limited to three. • Supervisor Password: Supervisor Password controls the access of the whole BIOS Setup Utility. If the Supervisor Password is set, the system will pop up the password dialog box to ask for the password when the users press <F2>...

  • Page 65: Boot

    Boot This menu allows the users to decide the order of bootable devices to load the operating system. It identifies all the bootable devices in the system and attempts to boot them in the order specified. Bootable devices include the diskette drive in module bay, the hard disk and the CD-ROM/DVD drive in module bay and onboard LAN device.

  • Page 66: Exit

    Exit Info. Main Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Help ↑ ↓ Select Item ← → Exit Select Menu Parameter Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Exit utility without saving Setup data to CMOS Changes Load Setup Default...

  • Page 67: Bios Password Removal Sop

    BIOS Password Removal SOP Please follow the steps below to remove the BIOS password. Step One Machine 1 Key in wrong Supervisor Password three times and System Disabled will show. Step Two Machine 2: Run BIOS_PW.EXE 1. Key in bios_pw 14452 0 2.
  • Page 68 Step Three Machine 1 1. Reboot system and key in qjjg9vy or 07yqmjd in the BIOS user password column. Chapter 2...

  • Page 69: Hdd Password Removal Sop

    HDD Password Removal SOP Please follow the steps below to remove the HDD password. Step One Machine 1 1. Key in wrong HDD password three times and HDD password error code will come out. Step Two Machine 2: Run HDD_PW.EXE 1.
  • Page 70 Step Three Machine 1 Reboot system and key in 0KJFN42 or UVEIQ96 in the HDD user password column. Chapter 2...

  • Page 71: Chapter 3 Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and troubleshooting. To disassemble the computer, you need the tools below: • Wrist ground strap and conductive mat for preventing electrostatic discharge • Small Philips screw driver •...

  • Page 72: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, you have to make sure that: The system and all peripherals are powered off. The AC adaptor and all power and signal cables from the system are unplugged. The battery pack is removed. NOTE: There are several types of screws used to secure the main unit.

  • Page 73: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you how to remove the components. HDD Cover HDD Module HDD Bracket Keyboard Upper Case Assembly Touchpad Bracket Assmebly Touchpad Touchpad Bracket Chapter 3 Start Battery...
  • Page 74 LCD Panel Assembly Wireless LCD Latch Antenna Set and LCD Knob CCD Hinge CCD Cable Description SCREW M2.0*2.5-I(NI)(NYLOK) SCREW M2.5*6-I(BNI)(NYLOK) SCREW M2.0*3.0-I-NI-NYLOK SCREW M2.0*6.0-I-NI-NYLOK SCREW M2.5*2-I (NI,NYLOK) SCREW M2.5*3-I(NI,NYLOK) SCREW M3*0.5+3.5I SCREW M2.5*4.0-I(BKAG)(NYLOK) SCREW M2.5*4-I(BNI) SCREW M2.5*4-I(NI, NYLOK) SCREW M2.5*4-I(BNI)(NYLOK) LCD Module 6 screw caps LCD Bezel...

  • Page 75: Disassembly Procedure

    Disassembly Procedure Removing the Battery Pack Slide the battery lock. Slide the battery latch and release the battery pack then remove it. Removing the Memory Module Release the two screws fastening the DIMM cover. Remove the DIMM cover. Pop out the memory modules then remove it. Removing the HDD Module/Mini PCI Card/ODD Module Remove the four screws holding the HDD cover.
  • Page 76 Then remove the screw fastening the HDD module. Disconnect the HDD module (pull the HDD module outwards as shown) and remove it. Remove the two screw fastening the wireless cover. Then remove the wireless cover. Disconnect the wireless antenna. Remove the two screws holding the wireless LAN card. Take out the wireless LAN card from the socket.

  • Page 77: Removing The Lcd Module From The Main Unit

    Removing the LCD Module from the Main Unit Remove the two screws fastening the middle cover. Open the lap top as shown. Then detach the middle cover and place it as shown. Disconnect the launch board cable from the main board. Remove the middle cover (with launch board and launch board cable).

  • Page 78: Disassembling The Main Unit

    Disconnect the microphone cable and the touchpad board cable from the main board. Disconnect the LCD cable from the main board. Take out the microphone cable from the upper case. Pull out the wireless antenna set from the back side. Remove the four screws holding the LCD module.

  • Page 79: Disassembling The Upper Case Assembly

    Disassembling the Upper Case Assembly Detach the bluetooth module from the upper case. Disconnect the bluetooth cable from the bluetooth board. Tear off the mylar fastening the touchpad to touchpad board cable. Disconnect the touchpad to touchpad board cable and remove it. Disconnect the touchpad cable and detach it from the touchpad.

  • Page 80: Disassembling The Lower Case Assembly

    Disassembling the Lower Case Assembly Disconnect the (1) DC-in cable, (2) modem cable and the (3) USB cable. Take the power board out of the lower case. Disconnect the USB cable from the main board and detach the cable from the lower case. Press the dummy PC card button and remove the dummy PC card.
  • Page 81 Cautiously take out the main board assembly from the lower case. Remove the four screws holding the speaker set to the lower case. Detach the foil fastening the speaker cable to the lower case. Then detach the speaker set from the lower case. Then take out the modem cable from the lower case as well.

  • Page 82: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the six screw caps on the LCD bezel. Then remove the six screws fastening the LCD bezel to the LCD module. Carefully detach the LCD bezel from the LCD module. Detach the microphone from the LCD bezel. Disconnect the LVDS cable and LCD cable from the inverter then remove the inverter.
  • Page 83 Detach the antenna set from the LCD cover. Remove the two screws fastening the LCD latch. Then carefully detach the latch knob from the LCD cover. Take out the LCD latch (with the small spring) from the LCD cover. Remove the screws holding the CCD module (digital camera module) to the LCD cover. Detach the CCD cable from the LCD cover and remove the CCD module Remove the CCD cover from the CCD module.

  • Page 84: Disassembling The External Modules

    Take out the CCD hinge from the CCD cover as well. Disconnect the CCD cable from the CCD board. Remove the two screws fastening the left LCD bracket to the LCD. Remove the left LCD bracket. Remove the two screws holding the right LCD bracket. Remove the right LCD bracket.

  • Page 85: Odd Module

    ODD Module Remove the four screws fastening the ODD bracket to the ODD. Remove the ODD bracket form the ODD. Detach the ODD board from the ODD. Chapter 3...

  • Page 86: Chapter 4 Troubleshooting

    Troubleshooting Please use the following procedures as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. 1. Obtain the detailed fail symptoms as many as possible.

  • Page 87: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A writable, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached. Multiple labels may cause damage to the drive or make the drive fail.

  • Page 88: Memory Check

    Memory Check Follow the procedures below to correct the memory errors. 1. Boot from the diagnostic diskette and start the diagnostic programs. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is correctly inserted into the connector.

  • Page 89: Touchpad Check

    1. Power off the system. 2. Remove the battery pack and measure the voltage between terminals one (+) and seven (-). There are seven terminals totally. See the illustration below. 3. If the voltage is still less than 7.5V after recharging, replace the battery. If the battery status indicator does not light up, remove the battery pack.

  • Page 90: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. NOTE: Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.
  • Page 91 Error Message System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn System battery is dead - Replace and run Setup System CMOS checksum bad - Default configuration used System timer error Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS...
  • Page 92 Error Message I/O device IRQ conflict Operating system not found No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.

  • Page 93: Post Code

    POST Code Code Beeps For Boot Block in Flash ROM Initialize the chipset. Initialize the bridge. Initialize the CPU. Initialize the system timer. Initialize system I/O. Check force recovery boot. Checksum BIOS ROM. Go to BIOS. Set Huge Segment. Initialize Multi Processor. Initialize OEM special code.

  • Page 94: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom/Error LCD backlight doesn't work. LCD is too dark. LCD brightness cannot be adjusted. LCD contrast cannot be adjusted. Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
  • Page 95 Symptom/Error Action in Sequence Battery can’t be charged. See Check the Battery Pack. Battery pack System board Chapter 4...
  • Page 96 PCMCIA-Related Symptoms Symptom/Error System cannot detect the PC Card (PCMCIA). PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom/Error In Windows, multimedia programs, no sound comes from the computer.
  • Page 97 Symptom/Error System hangs intermittently. Peripheral-Related Symptoms Symptom/Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly. Print problems Serial or parallel port device problems. Keyboard/Touchpad-Related Symptoms Symptom/Error Keyboard (one or more keys) does not work.
  • Page 98 Chapter 4...

  • Page 99: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problems, follow the procedures below: 1.

  • Page 100: Undetermined Problems

    1. Power off the computer. 2. Visually check the devices. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery Pack •...

  • Page 101: Chapter 5 Jumper And Connector Location

    Chapter 5 Jumper and Connector Location Main Board Bottom Side Chapter 5...
  • Page 102 Description South Bridge SATA connector Audio Codec New card connector CPU socket DDR2 RAM slot2 Battery pack connector Four-pin USB cable connector VRAM Mini card connector CRT connector Docking connector Description BIOS ROM Bluetooth module connector RTC battery connector North bridge DDR2 RAM slot1 Media bay connector VGA chip...

  • Page 103: Top Side

    Top Side Chapter 5...
  • Page 104 Description LCD connector USB1 Mic connector Keyboard FFC connector VRAM PCMCIA card connector 5-in-1 card reader Audio jack / mic Speaker connector Wireless switch Description Main board to button board FFC connector USB2 Daughter board cable to main board connector Touch pad FFC connector VRAM MDC connector...

  • Page 105: Jumper Setting Sop

    Jumper Setting SOP Remove the RTC battery. Short CN31pin 1 and pin 2 to clear CMOS. Chapter 5...

  • Page 106: Chapter 6 Fru (Field Replacement Unit) List

    NOT be noted on the printed service guide. For Acer authorized service providers, your Acer office may have a different part number code from those given in the FRU list of this printed service guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service.

  • Page 107: Parts

    56K(MDC) EU S/P ZC3 MODEM UniZion T60M955.00 ZC1 FOX BULETOOTH(T60H9 28.01)S/P ZC3 FOX wireless b/ g T60H938.03 S/P ZC3 FOX wireless ABG T60H921.10 S/ ZC3 TP/B ASSY S/P ACER PART NO. AP.09003.009 AP.09001.005 AP.09006.006 BT.00903.006 BT.00905.002 MB.FR506.005 MB.FR506.002 54.AA7V7.001 54.FR5V7.001 54.TAXV7.001 54.FR5V7.002...
  • Page 108 CORD S/P-DANISH ZL6A POWER CORD S/P INDIA S.P. ZL6A POWER CORD S/P-ISR S.P ZL6A POWER CORD S/P-AU S.P. ZL3E POWER CORD S/P-TWN ZI5 POWER CORD S/P-AF ACER PART NO. 55.FR5V7.002 55.FR5V7.003 55.FR5V7.004 19.TAXV7.001 57.FR5V7.001 27.TAXV7.001 27.TAXV7.002 27.A03V7.003 27.A03V7.004 27.A03V7.006 27.A50V7.001 27.A50V7.002...
  • Page 109 EI2 POWER CORD 3P ITALY S.P. ET2S POWER CORD S/P-US EI2 POWER CORD 3P CONTINENTAL S.P. "ZC3 CABLE MDC(2/ 2P,REV2A)S/P" "ZC1 CABLE MB-TP/ B(122.5MM,4/4,2A) S/P" ACER PART NO. 27.A99V7.003 27.A99V7.004 27.A99V7.005 27.TAXV7.003 27.A03V7.003 27.A03V7.004 27.A03V7.006 27.A50V7.001 27.A50V7.002 27.A50V7.003 27.A99V7.002 27.T48V7.001 27.A99V7.003...
  • Page 110 WSXGA+ID5(40/40P R1A) S/P "ZC1 CABLE BT(5/ 8P,REV1A)LF S/P" HDMI TO DVI EXTRA CABLE ZC3 KB COVER ASSY S/P ZC3 TOP ASSY S/P ZC3 BASE CASE ASSY S/P ACER PART NO. 50.TAXV7.003 50.TAXV7.004 50.TAXV7.005 50.TAXV7.006 50.TAXV7.007 50.TAXV7.008 50.FR5V7.002 42.FR5V7.001 60.FR5V7.001 60.FR5V7.002...
  • Page 111 ZC3 DUMMY-NEW- CARD S/P ZC3 PCMCIA- DUMMY-CARD S/P ZC1 ODD-HOLDER ZC3 SUPER MULTI BEZEL PIONEER ASSY ZC3 HDD DOOR ASSY S/P ZC3 HD DVD BEZEL ASSY S/P ACER PART NO. 33.TAXV7.001 33.TAXV7.002 42.FR5V7.003 42.FR5V7.004 42.FR5V7.005 42.FR5V7.006 42.TAXV7.006 42.FR5V7.007 42.FR5V7.008 Chapter 5...
  • Page 112 ZC3 AMD CPU Turion TL60 2.0G S/ ZC3 SUPPER MULTI (PIONEER)SLOT-IN ASSY ZB2 DVD SUPER DRIVE DVR-K06RS ZC3 HD DVD (TOSHIBA) ASSY ZC3 HD DVD ROM TOSHIBA TS-L802A ACER PART NO. 33.TAXV7.004 33.TAXV7.005 60.FR7V5.004 60.FR7V5.005 50.TAXV7.011 KC.TTL02.500 KC.TTL02.520 KC.TTL02.560 KC.TTL02.600 6M.FR5V7.001 KU.00805.027...
  • Page 113 (UI) S/P ZC1 K/B MODULE (TAIWAN) S/P ZC1 K/B MODULE (SPANISH) S/P ZC1 K/B MODULE (THAI) S/P ZC1 K/B MODULE (BRAZIL) S/P ZC1 K/B MODULE (KOREAN) S/P ACER PART NO. KH.08007.015 KH.08001.027 KH.08004.007 KH.10001.009 KH.10004.004 KH.10007.005 KH.10008.002 KH.12001.026 KH.12004.004 KH.16001.021 KB.TAX07.001...
  • Page 114 ZC1 K/B MODULE (RUSSIAN) S/P ZC1 K/B MODULE (SLOVAK) S/P ZC1 K/B MODULE (CROATIAN) S/P ZC3 LCD 15.4 WSXGA+ GLARE ASSY ZC3 LCD 15.4 WXGA GLARE ASSY ACER PART NO. KB.TAX07.007 KB.TAX07.008 KB.TAX07.009 KB.TAX07.010 KB.TAX07.011 KB.TAX07.012 KB.TAX07.013 KB.TAX07.014 KB.TAX07.015 KB.TAX07.016 KB.TAX07.017 KB.TAX07.018...
  • Page 115 RAM S/P ZC3 DDRII 667 512MB SAMSUNG RAM S/P ZC1 NANYA DDRII533 1GB RAM ZC3 DDRII 667 1GB INFINEON RAM S/P ZC3 DDRII 667 1GB SAMSUNG RAM S/P ACER PART NO. LK.15409.009 LK.15405.014 LK.1540D.012 LK.15409.015 LK.1540D.010 KN.5120G.013 KN.51203.023 KN.5120B.015 KN.51203.025 KN.5120G.014...
  • Page 116 CATEGORY HEATSINK THERMAL MODULE SPEAKER SPEAKER POINTING DEVICE FERRARI 5000 BLUETOOTH MOUSE MISCELLANEOUS "LCD-RUBBER-PAD1- ZC1(GAZC1002,REV3A)LF" "LCD-RUBBER-L- ZC1(GAZC1003,REV3A)LF" "LCD-RUBBER-R- ZC1(GAZC1004,REV3A)LF" LCD-BEZEL RUBBER RUBBER FOOT - SMALL RUBBER FOOT- LONG RUBBER FOOT SCREWS SCREW M2.0*2.5-I(NI)(NYLOK) SCREW M2.5*6-I(BNI)(NYLOK) SCREW M2.0*3.0-I-NI-NYLOK SCREW M2.0*6.0-I-NI-NYLOK "SCREW M2.5*2-I (NI,NYLOK)"...
  • Page 117 SCREW M2*3-I(BNI)(NYLOK) Partname DESCRIPTION ET2S SCREW MM2.5X3.0 SPARE PART ZI1S SCREW M2.5X4-I-BNI S/P ZI1S SCREW M2.5X4-I-NYLOK S/ ZG1S BRACKET KIT ZG1S I2.5*4M- BKAGHY(M2.5L4) S/ ZI1S SCREW M2X3- I-BNI-NYLOK S/P ACER PART NO. 86.A03V7.010 86.T23V7.019 86.T23V7.009 86.FR5V7.001 86.T25V7.013 86.T23V7.014 Chapter 5...

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