AOC AG273QCG User Manual

AOC AG273QCG User Manual

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LCD Monitor User Manual
AG273QCG
LED backlight
www.aoc.com
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©2018 AOC. All Rights Reserved.

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Summary of Contents for AOC AG273QCG

  • Page 1 LCD Monitor User Manual AG273QCG LED backlight www.aoc.com ©2018 AOC. All Rights Reserved.
  • Page 2: Table Of Contents

    Safety ....................................1 National Conventions ..............................1 Power ..................................2 Installation ................................. 3 Cleaning ..................................4 Other ..................................5 Setup ....................................6 Contents in Box ................................. 6 Setup Stand & Base ..............................7 Adjusting Viewing Angle ............................8 Connecting the Monitor ............................. 9 G-system function ..............................
  • Page 3 Service....................................48 Warranty Statement for Europe..........................48 Warranty Statement for Middle East and Africa (MEA) ................... 50 AOC PIXEL POLICY ............................... 52 ISO 9241-307 CLASS 1 ............................52 Warranty Statement for North & South America (excluding Brazil) ................. 53 EASE PROGRAME ..............................55...
  • Page 4: Safety

    Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.
  • Page 5: Power

    Power The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature.
  • Page 6: Installation

    Installation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product.
  • Page 7: Cleaning

    Cleaning Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet. When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.
  • Page 8: Other

    Other If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.
  • Page 9: Setup

    Power Cable DP Cable HDMI Cable USB Cable Micphone Cable Not all signal cables (DP, HDMI, USB and Micphone cables) will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.
  • Page 10: Setup Stand & Base

    Setup Stand & Base Please setup or remove the base following the steps as below. Setup: Remove:...
  • Page 11: Adjusting Viewing Angle

    Adjusting Viewing Angle For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor’s angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor’s angle. You are able to adjust the monitor as below: NOTE: Do not adjust the viewing angle over 23 degrees in order to avoid damage.
  • Page 12: Connecting The Monitor

    Connecting the Monitor Cable Connections In Back of Monitor and Computer: 1. Microphone in 2. Earphone (Combined with Microphone) 3. USB3.0 downstream + fast charging(BC1.2) 4. USB3.0 downstream 5. USB3.0 upstream 6. DP 7. HDMI 8. Microphone out (Connect to PC) 9.
  • Page 13: Adjusting

    Adjusting Setting Optimal Resolution Windows 10 For Windows 10: • Right click START. Click “CONTROL PANEL”. • • Click “DISPLAY”.
  • Page 14 • Click on the “Change display settings” button. • Set the resolution SLIDE-BAR to Optimal preset resolution.
  • Page 15: Windows 8

    Windows 8 For Windows 8: • Right click and click All apps at the bottom-right of the screen. • Set the “View by” to “Category”. • Click “Appearance and Personalization”.
  • Page 16 • Click “DISPLAY”. Set the resolution SLIDE-BAR to Optimal preset resolution •...
  • Page 17: Windows 7

    Windows 7 For Windows 7: • Click START. • Click “CONTROL PANEL”. • Click “Appearance”. • Click “DISPLAY”.
  • Page 18 • Click on the “Change display settings” button. Set the resolution SLIDE-BAR to Optimal preset resolution •...
  • Page 19: Hotkeys

    Hotkeys Source/Up Dial Point/Down Game Mode/Left Light FX /Right Power/ Menu/Enter Power/Menu/Enter Press the Power button to turn on the monitor. When there is no OSD, Press to display the OSD or confirm the selection. Press about 2 seconds to turn off the monitor. Dial Point/Down When there is no OSD, press Dial Point button to show / hide Dial Point.
  • Page 20: Osd Key Guide (Menu)

    OSD Key Guide (Menu) Enter Move Exit Enter : Use Enter key to enter the next OSD level Move : Use Left / Up / Down key to move OSD selection Exit : Use Right key to exit OSD Enter Move Exit Enter : Use Enter key to enter the next OSD level...
  • Page 21 Enter Select Select : Use Up / Down key to adjust OSD setting Enter Select Enter : Use Enter key to exit OSD to previous OSD level Select : Use Left / Right key to adjust OSD setting...
  • Page 22: Osd Setting

    OSD Setting Basic and simple instruction on the control keys. Game Setting Luminance GsyncSetting Color Setup GsyncSetting Color Setup Audio Light FX Audio Light FX Extras OSD Setup Enter Move Exit Enter Move Exit 1). Press the MENU-button to activate the OSD window. 2).
  • Page 23: Game Setting

    Game Setting Game Setting Game Mode Shadow Control Game Color Dial Point Overdrive Medium Frame Counter Enter Move Exit For playing FPS (first Person Shooters) games. Improves dark theme black level details. For playing RTS (Real Time Strategy). Improves the image quality.
  • Page 24: Luminance

    Luminance Luminance Contrast Brightness Gamma Gamma1 Enter Move Exit Contrast 0-100 Contrast from Digital-register. Brightness 0-100 Backlight Adjustment Gamma1 Adjust to Gamma 1 Gamma Gamma2 Adjust to Gamma 2 Gamma3 Adjust to Gamma 3...
  • Page 25: Gsync Setting

    Gsync Setting GsyncSetting Deep sleep USB charge ULMB ULMB Pulse Width PULSE OverClock Enable MAX Refresh rate ApplyEtReboot Enter Move Exit Set the “allow deep sleep mode” to ON or OFF. The deep sleep mode will turn the FPGA completely off after a certain Deep sleep on/off amount of time when either the user presses the monitor...
  • Page 26: Color Setup

    Color Setup Color Setup LowBlue Mode Color Temp. Warm Green Blue Enter Move Exit Off / Multimedia Decrease blue light wave by controlling color LowBlue Mode / Internet / Office temperature. / Reading Warm Recall Warm Color Temperature from EEPROM. Recall Normal Color Temperature from Normal EEPROM.
  • Page 27: Extra

    Extra Extra Input Select Reset Resolution 0 x 0 V.Frequency 0 Hz Mode Normal Enter Move Exit Input Select HDMI/DP Select Input Signal Source Reset Reset the menu to default...
  • Page 28: Osd Setup

    OSD Setup OSD Setup Language English Timeout H.Position V.Position Transparence Break Reminder Enter Move Exit Language Select the OSD language Timeout 5-120 Adjust the OSD Timeout H. Position 0-100 Adjust the horizontal position of OSD V. Position 0-100 Adjust the vertical position of OSD Transparence 0-100 Adjust the transparence of OSD...
  • Page 29: Audio

    Audio Audio Volume DTS Sound Enter Move Exit Volume 0-100 Adjust volume setting DTS Sound on /off DTS On/Off...
  • Page 30: Light Fx

    Light FX Light FX Light FX Light FX Mode Breathing Pattern Rainbow Foreground R Foreground G Foreground B Background R Background G Background B Enter Move Exit Off / Low / Medium / Light FX Light FX On/Off Strong Static / Simple Shift / Gradient Shift / Simple filling / 1 way filling / 2 Light FX Mode...
  • Page 31: Led Indicator

    LED Indicator Status LED Color Full Power Mode Active-off Mode Orange...
  • Page 32: Driver

    Driver Monitor Driver Windows 10 ® • Start Windows • Right click START. • Click “Control Panel”. • Click on the “Display” icon.
  • Page 33 • Click on the ”Change display settings” button • Click the ”AdvancedSettings” button.
  • Page 34 • Click the “Monitor” tab and then click the “Properties” button. • Click the “Driver” tab. • Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver... “ and then click the “Browse my computer for driver software” button.
  • Page 35 • Select “Let me pick from a list of device drivers on my computer”. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory: • X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). •...
  • Page 36: Windows 8

    Windows 8 ® • Start Windows • Right click and click All apps at the bottom-right of the screen. • Click on the “Control Panel” icon • Set the “View by” to “Large icons” or “Small icons”.
  • Page 37 • Click on the “Display” icon. • Click on the “Change display settings” button. • Click the “Advanced Settings” button.
  • Page 38 • Click the “Monitor” tab and then click the “Properties” button. • Click the “Driver” tab. • Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver...” and then click the “Browse my computer for driver software” button.
  • Page 39 • Select “Let me pick from a list of device drivers on my computer”. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory: • X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). •...
  • Page 40: Windows 7

    Windows 7 ® • Start Windows • Click on the “Start” button and then click on “Control Panel”. • Click on the “Display”icon. • Click on the “Change display settings” button.
  • Page 41 • Click the “Advanced Settings” button. • Click the “Monitor” tab and then click the “Properties” button. • Click the “Driver” tab.
  • Page 42 • Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver...” and then click the “Browse my computer for driver software” button. • Select “Let me pick from a list of device drivers on my computer”. • Click the “Have Disk”...
  • Page 43: Screen

    Screen+ Welcome to “Screen+” software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding panel when you want to access it.
  • Page 44: Troubleshoot

    Adjust the maximum resolution and frequency that the monitor can handle properly. Make sure the AOC Monitor Drivers are installed. Adjust the Contrast and Brightness Controls. Picture Is Fuzzy & Has Press to auto adjust.
  • Page 45: Specification

    Specification General Specification Model name AG273QCG Driving system TFT Color LCD Viewable Image Size 68.5 cm diagonal Panel Pixel pitch 0.2331mm(H) x 0.2331mm(V) Video HDMI lnterface & DP Interface Separate Sync. H/V TTL Display Color 16.7M Colors 30k~140kHz(HDMI1.4) Horizontal scan range 88k~240kHz(DP1.2)
  • Page 46: Preset Display Modes

    Preset Display Modes HORIZONTAL VERTICAL STANDARD RESOLUTION FREQUENCY(kHz) FREQUENCY(Hz) 640×480 @60Hz 31.469 59.940 HDMI/DP EDTV 576P @50Hz 31.250 50.000 HDMI EDTV 720x480 @60Hz 31.469 59.940 HDMI SVGA 800×600 @60Hz DMT 37.879 60.317 HDMI/DP 1024×768 @60Hz DMT 48.363 60.004 HDMI/DP HDTV 720P @50Hz (1280x720) VIC 19,68 37.500 50.000...
  • Page 47: Pin Assignments

    Pin Assignments Pin No. Signal Name Pin No. Signal Name Pin No. Signal Name TMDS Data 2+ TMDS Data 0- DDC/CEC Ground TMDS Data 2 Shield TMDS Clock + +5V Power TMDS Data 2- TMDS Clock Shield Hot Plug Detect TMDS Data 1+ TMDS Clock- TMDS Data 1Shield...
  • Page 48: Plug And Play

    Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.
  • Page 49: Regulation

    Regulation FCC Notice FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 50: Weee Declaration

    59, Maheswari Nagar, 1st Main Road, Mahadevapura Post, Whitefield Road, Bangalore, Karnataka, PIN: 560048, Tel: 080-3023-1000 E-mail: serviceindia@aoc.com This product complies with all implemented RoHS type regulations worldwide, including but not limited to, EU, Korea, Japan, US States (e.g. California),Ukraine, Serbia, Turkey, Vietnam and India.
  • Page 51: Service

    Three (3) years after the original date of consumer purchase. During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below.
  • Page 52 LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE.
  • Page 53: Warranty Statement For Middle East And Africa (Mea)

    (CIS), AOC International (Europe) B.V. warrants this product to be free from defects in material and workmanship for a period of One (1) to Three (3) years from the manufacture date depending on sale country. During this period, AOC International (Europe) B.V. offers a Carry-In (return to Service Center)Warranty Support at an AOC’s Authorized Service Center or Dealer and at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below.
  • Page 54 If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified, Authorized Service Center or dealer will provide you with an estimate of service costs before receiving your authorization to perform service.
  • Page 55: Aoc Pixel Policy

    No manufacturer can guarantee that all panels will be free from pixel defects, but AOC guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This Pixel Policy explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 56: Warranty Statement For North & South America (Excluding Brazil)

    In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty. * This limited warranty does not cover any losses or damages that occur as a result of:...
  • Page 57 ARGENTINA: http://ar.aoc.com/support/warranty BOLIVIA: http://bo.aoc.com/support/warranty CHILE: http://cl.aoc.com/support/warranty COLOMBIA: http://co.aoc.com/warranty COSTA RICA: http://cr.aoc.com/support/warranty DOMINICAN REPUBLIC: http://do.aoc.com/support/warranty ECUADOR: http://ec.aoc.com/support/warranty EL SALVADOR: http://sv.aoc.com/support/warranty GUATEMALA: http://gt.aoc.com/support/warranty HONDURAS: http://hn.aoc.com/support/warranty NICARAGUA: http://ni.aoc.com/support/warranty PANAMA: http://pa.aoc.com/support/warranty PARAGUAY: http://py.aoc.com/support/warranty PERU: http://pe.aoc.com/support/warranty URUGUAY: http://pe.aoc.com/warranty VENEZUELA: http://ve.aoc.com/support/warranty IF COUNTRY NOT LISTED: http://latin.aoc.com/warranty...
  • Page 58: Ease Programe

    LCD Panel) *AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unit arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC service center.

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