Brother HL-L2312D Online User's Manual page 162

Error Message
Jam 2-sided
Jam Inside
Jam Rear
Jam Tray 1
Manual Feed
Media Mismatch
No Drum Unit
No Paper
No Paper T1
No Toner
Out of Memory
Print Data Full
Print Unable ##
Cause
The paper is jammed in the 2-
sided tray or inside the back
cover.
The paper is jammed inside the
machine.
The paper is jammed in the back
of the machine.
The paper is jammed in the
indicated paper tray.
Manual was selected as the paper
source in the printer driver, but
there is no paper in the manual
feed slot.
The media type specified in the
printer driver differs from the
paper type specified in the
machine's menu.
The drum unit is not installed
correctly.
The machine is out of paper, or
paper is not loaded correctly in the
paper tray.
The machine failed to feed paper
from the indicated paper tray.
The toner cartridge or the toner
cartridge and drum unit assembly
is not installed correctly.
The machine's memory is full.
The machine's memory is full.
The machine has a mechanical
problem.
Action
Remove the 2-sided tray and open the back
cover to pull out all jammed paper.
Open the front cover, remove the toner
cartridge and drum unit assembly, and pull out
all jammed paper. Close the front cover.
Open the fuser cover and remove all jammed
paper. Close the fuser cover.
Pull out the paper tray indicated on the LCD
and remove all jammed paper.
Place paper in the manual feed slot.
Load the correct type of paper in the tray
indicated on the LCD, and then select the
correct media type in the Paper Type setting
on the machine.
Reinstall the toner cartridge and drum unit
assembly.
• Refill paper in the paper tray. Make sure
the paper guides are set to the correct size.
• If paper is in the tray, remove it and load it
again. Make sure the paper guides are set
to the correct size.
• Do not overfill the paper tray.
Do one of the following:
• Refill paper in the paper tray indicated on
the LCD. Make sure the paper guides are
set to the correct size.
• If paper is in the tray, remove it and load it
again. Make sure the paper guides are set
to the correct size.
• Do not overfill the paper tray.
Remove the toner cartridge and drum unit
assembly. Remove the toner cartridge from the
drum unit, and reinstall the toner cartridge
back in the drum unit. Reinstall the toner
cartridge and drum unit assembly back in the
machine. If the problem continues, replace the
toner cartridge with a new one.
Press and hold Go for about two seconds and
reduce the print resolution.
Press and hold Go for about two seconds and
delete the previously stored print data.
• Press and hold to turn the machine off,
wait a few minutes, and then turn it on
again.
• If the problem continues, contact Brother
customer service.
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