Customer Service - Bosch SHE3AR7 UC Series Manual

Problem
Tub stains 1. Stains on the dishwasher interior are due to
water hardness.
2. Silverware in contact with tub.
Streaks on 1. Incorrect rinse agent setting.
glassware or
residue on the
dishes
Fascia panel 1. Abrasive cleaner used.
discolored or
marked
Noise during 1. Dishes may not be arranged properly.
wash cycle
Detergent dis- 1. Improper operation of detergent cover.
penser cover 2. Previous cycle has not been finished or
will not shut rest or cycle or interrupted.
Unable to 1. Previous cycle has not finished.
select desired
cycle

Customer Service

Your Bosch® dishwasher requires no special care other than that described in the Care and Maintenance section of this
manual. If you are having a problem with your dishwasher, before calling for service please refer to the Self Help section
of the manual. If service is necessary, contact your dealer or installer or an authorized service center. Do not attempt to
repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty.
If you are having a problem with your Bosch® dishwasher and are not pleased with the service you have received,
please take the following steps until the problem is corrected to your satisfaction:
1
Call us at 1-800-944-2904
2
Contact Customer Service from our web site: www.bosch-home.com/us or www.bosch-appliances.ca
3
Contact your installer or the Bosch® Authorized Service Contractor in your area.
4
Write us: http://www.bosch-home.com/us/customer-support/contact-us.html
Please be sure to include your model information as well as an explanation of the problem and the date it started.
You will find the model and serial number information on the label located on the edge of the dishwasher door.
Please make a copy of your invoice and keep it with this manual. The customer must show proof of purchase to
obtain warranty service.
18
Cause
1. Concentrated lemon juice can reduce the build up of
hard water stains. Run a Regular cycle until it flushes and
interrupt the cycle and then place an 8 oz. cup of the con-
centrated lemon solution on the upper rack and finish the
cycle. this can be done periodically to avoid build up.
2. Ensure that silverware does not make contact with the
tub while running a cycle.
1. Depending on the hardness of water, adjust the rinse
agent dispenser. Refer to "Operating the Dishwasher"
section of the manual.
1. Use mild detergents with soft damp cloth.
1. Water circulation sound is normal, but if you suspect items
are banging into each other or into the spray arms, refer to the
"Loading the Dishwasher" section on page 6-7 of the manual
for optimal arrangement.
1. Refer to "Adding Detergent and Rinse Agent" section on
page 9-10 of the manual for instructions on opening and
closing the dispenser.
2. Refer to the "Operating the Dishwasher" section of the
manual.
1. Refer to the "Operating the Dishwasher" section of the
manual.
Action