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TROUBLESHOOTING
Nothing is displayed on the screen.
Is the monitor's power cord plugged in?
Is the power LED on?
Is the power on and the power LED displaying white?
Is the power LED blinking?
Is the OUT OF RANGE message being displayed?
Is the No Signal message being displayed?
The screen may not be displayed properly when
configuring DisplayPort 1.2 in a Mac product.
The OSD Lock message is being displayed.
Are some functions not available when you press the
Menu button?
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•
Check if the power cord is correctly plugged into the power outlet.
•
Check the power cable connection and press the power button.
•
Check that the connected input is enabled (Settings > Input).
•
If the monitor is in sleep mode, move the mouse, or press any key on the keyboard, to switch the display on.
•
Check if the computer is turned on.
•
This occurs when signals transferred from the PC (graphics card) are out of the horizontal or vertical frequency range of the monitor. Please see the Product Specification
section of this manual to set the appropriate frequency.
•
This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and reconnect it.
•
DisplayPort 1.2 may not be supported depending upon the Mac product. Please contact the manufacturer.
•
The OSD is locked. Go to Settings > General and set OSD Lock to Off.
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