Philips 245C5 User Manual
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Philips 245C5 User Manual

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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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245C5

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Summary of Contents for Philips 245C5

  • Page 1 245C5 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...

  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes ....23 5. Power Management ......24 6. Regulatory Information .....25 7. Customer care and warranty ..34 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........34 7.2 Customer Care & Warranty ....36 8. Troubleshooting & FAQs ....39 8.1 Troubleshooting ..........39...

  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.

  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings • Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.

  • Page 5: Disposal Of Product And Packing

    WEEE performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible,...

  • Page 6: Setting Up The Monitor

    AC/DC Adapter Audio cable(245C5QHA) *VGA *DVI Cable management *HDMI (245C5QHS,245C5QHA) *Depends on the country Note Use only the AC/DC adapter model: Philips DC power input ADPC1936(245C5QHSB/QHSW/QSB/QSW) VGA input ADPC1965(245C5QHAB/QHAW) HDMI input Warnings HDMI or MHL input HDMI audio output Kensington anti-theft lock...

  • Page 7: Operating The Monitor

    2. Setting up the monitor Model 245C5QHAB, 245C5QHAW: 2.2 Operating the monitor Front view product description Model 245C5QSB, 245C5QSW, 245C5QHSB, 245C5QHSW: AC/DC power input VGA input HDMI inputs (HDMI1, HDMI2) HDMI or MHL input Earphone output Audio input Kensington anti-theft lock Connect to PC 1.
  • Page 8 Description of the On Screen Display What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 9 2. Setting up the monitor Basic and simple instruction on the control The OSD Menu keys Below is an overall view of the structure of In the OSD shown above, you can press the On-Screen Display. You can use this as a buttons at the front bezel of the monitor reference when you want to work your way to move the cursor, and press OK button to...
  • Page 10 2. Setting up the monitor Resolution notification This monitor is designed for optimal performance at its native resolution, 1920 × 1080 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920 × 1080 @ 60 Hz for best results.

  • Page 11: Mhl (Mobile High-Definition Link) Introduction

    MHL capable mobile device to • The port marked [MHL-HDMI] is the this large Philips MHL display, and watch your only port on the monitor that supports HD videos come to life with full digital sound. the MHL function when the MHL cable is Now not only you can enjoy your mobile used.

  • Page 12: Bluetooth-Enabled Speaker System(245C5Qha)

    On Screen Display (OSD) menu. devices. Follow these four-easy steps to enable the 4. Once “Philips Monitor” is shown in the Bluetooth function with the hotkey on the front available devices on your phone/tablet bezel.

  • Page 13: Image Optimization

    How does it work? of the monitor. SmartImage is an exclusive, leading edge Philips • Office: Enhances text and dampens technology that analyzes the content displayed brightness to increase readability and on your screen.

  • Page 14: Smartkolor

    Office mode, where it is not required. 3.4 Philips SmartControl Premium The new SmartControl Premium software by Philips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you...
  • Page 15 3. Image Optimization Installation Start with Standard pane • Follow the instruction and complete the Adjust menu installation. • Adjust Menu allow you to adjust Brightness, • You can launch after installation is Contrast, Focus, Position and Resolution. completed. • You can follow the instruction and do the •...
  • Page 16 3. Image Optimization Color menu • Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and SmartImage (Please refer to SmartImage section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input.
  • Page 17 3. Image Optimization First Color Calibration Screen • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Finally go to File > Presets pane. • Cancel closes the UI and returns to the plug in page.
  • Page 18 3. Image Optimization ECO menu • Does not require the display be attached to a different host to go into Theft Deterrence mode. After creating PIN, the Theft Deterrence pane will indicate Theft Deterrence Enabled and provide PIN Options button: •...
  • Page 19 3. Image Optimization Options>Audio - Will only be active when A right click on the task tray icon displays the menu options for Help, Technical selecting Audio from the drop-down Options Support. Check for Update, About, and Exit. menu. When Enable task tray menu is disabled, On a non-supported display capable of DDC/ the task tray icon will only display EXIT.
  • Page 20 3. Image Optimization Help menu Context Sensitive menu Help>User Manual - Will only be active when The Context Sensitive menu is Enabled by default. If Enable Context Menu has been selecting User Manual from the drop-down checked in the Options>Preferences pane, then Help menu.
  • Page 21 3. Image Optimization The task tray has five entries: • Help - Access to User Manual file: Open User Manual file using the default browser window. • Technical Support - Displays the tech support page. • Check for Update - Takes the user to PDI Landing and checks the user’s version against the most current available.

  • Page 22: Technical Specifications

    4. Technical Specifications 4. Technical Specifications Picture/Display Monitor Panel Type AH-IPS LCD Backlight Panel Size 23.8" W (60.5 cm) Aspect Ratio 16:9 Pixel Pitch 0.2745(H) mm x 0.2745(V) mm Brightness 250 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 Response Time (typ.) 14 ms SmartResponse Time (typ.) 5 ms(GtG)
  • Page 23 4. Technical Specifications 245C5QSB, 245C5QSW: Power On Mode 21.23 W (typ.), 23.25 W (max.) Sleep (Standby) 0.5 W 0.3 W Power LED indicator On mode: White, Standby/Sleep mode: White (blinking) Power Supply External, 100-240 VAC, 50-60 Hz 245C5QHSB, 245C5QHSW: Power On Mode 21.33 W (typ.), 29.14 W (max.) Sleep (Standby)
  • Page 24 Finish Glossy Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.

  • Page 25: Resolution & Preset Modes

    4. Technical Specifications 4.1 Resolution & Preset Modes Maximum Resolution 1920 x 1080 @ 60 Hz (analog input) 1920 x 1080 @ 60 Hz (digital input) Recommended Resolution 1920 x 1080 @ 60 Hz (digital input) H. freq (kHz) Resolution V.

  • Page 26: Power Management

    5. Power Management The following setup is used to measure power 5. Power Management consumption on this monitor. If you have VESA DPM compliance display card • Native resolution: 1920 x 1080 or software installed in your PC, the monitor •...

  • Page 27: Regulatory Information

    6. Regulatory Infomation Corporate Social Responsibility 6. Regulatory Information • The brand owner demonstrates the product is manufactured under working Congratulations! practices that promote good labour This product is designed for both you and the relations and working conditions. planet! The Criteria Document can be downloaded TCO Development works for from our web site.
  • Page 28 2010+A12:2011 (Safety requirement of on hazardous substances in electrical and Information Technology Equipment). electronic equipment have been adhered to • EN55022:2010(Radio Disturbance in order to make Philips monitors safe to use requirement of Information Technology throughout its life cycle. Equipment). EPEAT •...
  • Page 29 6. Regulatory Infomation Europe – EU Declaration of Conformity Energy Star Declaration This device complies with the essential (www.energystar.gov) requirements of the R&TTE Directive 1999/5/ ® As an ENERGY STAR Partner, we EC. The following test methods have been have determined that this product applied in order to prove presumption of ®...
  • Page 30 6. Regulatory Infomation FCC Declaration of Conformity • Consult the dealer or an experienced radio/TV technician for help. Declaration of Conformity for Products Marked FCC Caution: Any changes or modifications not with FCC Logo, expressly approved by the party responsible for United States Only compliance could void the user's authority to operate this equipment.
  • Page 31 6. Regulatory Infomation Avertissement: équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source (i) les dispositifs fonctionnant dans la bande 5 de rayonnement et votre corps. 150-5 250 MHz sont réservés uniquement pour une utilisation à...
  • Page 32 6. Regulatory Infomation CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA. Подтверждение соответствия Минкомсвязи России Декларация соответствия № Д-РД-xxxx от DD.MM.YYYY года, действительна до DD.MM.YYYY года, зарегистрирована в Федеральном агентстве связи DD.MM.YYYY года...
  • Page 33 6. Regulatory Infomation North Europe (Nordic Countries) Information Korea 해당 무선설비는 운용 중 전파혼신 가능성 Placering/Ventilation 이 있음 VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE 해당 무선설비는 전파혼신 가능성이 있으 OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR 므로 인명안전과 관련된 서비스는 할 수 DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 34 6. Regulatory Infomation ANATEL BODY SAR STATEMENT EU Energy Label “Este produto atende aos requisitos técnicos aplicados, incluindo os limites de exposição da Taxa de Absorção Específica referente a campos elétricos, magnéticos e eletromagnéticos de radiofrequência, de acordo com as resoluções n°303/2002 e 533/2009.
  • Page 35 6. Regulatory Infomation China RoHS VCCI-B The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information この装置は、 クラスB情報技術装置です。 Products" or commonly referred to as China この装置は、 家庭環境で使用することを目 RoHS. All products produced and sold for China 的としていますが、...

  • Page 36: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 37 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

  • Page 38: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 39 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 40 +603 5102 3336 Sat. 8:30am-12:30am Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu. 10:00am-6:00pm Philips Electronics Singapore Mon.~Fri. 9:00am-6:00pm Singapore Pte Ltd (Philips Consumer Care (65) 6882 3966 Sat. 9:00am-1:00pm Center) Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00 Axis Computer System Co., Thailand (662) 934-5498 Mon.~Fri.

  • Page 41: Troubleshooting & Faqs

    Disconnect the monitor from mains power after you have tried these solutions, contact source immediately for safety Philips customer service representative. • Contact with Philips customer service representative immediately. Common Problems Imaging Problems No Picture (Power LED not lit) Image is not centered •...

  • Page 42: Smartcontrol Premium Faqs

    8. Troubleshooting & FAQs Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer Information Centers list and contact Philips • Adjust the contrast and brightness on customer service representative. On-Screen Display. An "after-image", "burn-in" or "ghost image"...

  • Page 43: General Faqs

    These are the driver files for your Function. How can I do? monitor. Follow the instructions in your Ans.: Philips Service center has a right to user manual to install the drivers. Your ask for legitimate identification and computer may ask you for monitor authorization, in order to establish drivers (.inf and .icm files) or a driver...
  • Page 44 This may affect your PC, workstation or Mac? warranty conditions. Ans.: Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs How should I clean the LCD surface? and workstations. You may need a cable Ans.:...

  • Page 45: Mhl Faqs

    8. Troubleshooting & FAQs may cause "burn in", also known as 8.4 MHL FAQs "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", I cannot see my mobile device image on the monitor screen or "ghost imaging" is a well-known phenomenon in LCD panel technology.
  • Page 46 8. Troubleshooting & FAQs monitor display. If the original content is in low resolution (example QVGA) it may look good on the mobile device due to its small screen size, but will look to be of lower quality on the large screen monitor display.
  • Page 47 © 2014 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: M5245CE1T...

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