Samsung C24FG73FQ Series User Manual

Samsung C24FG73FQ Series User Manual

Gaming monitor
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USER MANUAL
Gaming Monitor
C*FG7*
The color and the appearance may differ depending on the product, and the specifications are subject to change without prior
notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged if either
‒ (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
‒ (b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
The amount of such administration charge will be advised to you before any work or home visit is carried out.

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Summary of Contents for Samsung C24FG73FQ Series

  • Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Game Attaching the BRACKET WALL Attaching the Stand (C*FG70* model only) Securing the Installation Space Picture Mode Attaching the Stand (C*FG73* model only) Precautions for storage Refresh Rate Safety Precautions Black Equalizer Symbols Connecting and Using a Source Device Cleaning Response Time...
  • Page 3 Standard Signal Mode Table System Requirements Display Time Appendix Troubleshooting Guide Setup and Reset Responsibility for the Pay Service (Cost to Requirements Before Contacting Samsung Customer Customers) Arena Lighting (C*FG70* model only) Service Center Not a product defect Testing the Product Volume...
  • Page 4: Before Using The Product

    Be sure to allow the amount of space as shown below or greater when installing the ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service product.
  • Page 5: Cleaning

    • Do not disconnect the power cord while the product is being used. • Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • Keep the power socket where the power cord is connected unobstructed.
  • Page 6: Installation

    ‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
  • Page 7: Operation

    ‒ Be sure to power off the product and disconnect the power cord when water or other foreign ‒ Contact Samsung Customer Service Center for repairs. substances have entered the product. Then contact Samsung Customer Service Center. • To move the product, first disconnect all the cables from it, including the power cable.
  • Page 8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage • Insert the power plug into the AC/DC adapter until a click sound is heard. burn-in or defective pixels. • Do not insert only the power plug into the power outlet. ‒...
  • Page 9 • Do not hold the product upside-down or move it by holding the stand. ‒ The product may fall and become damaged or cause an injury. • Looking at the screen too close for an extended period of time can deteriorate your eyesight. •...
  • Page 10: Preparations

    Chapter 02 Preparations Parts Parts Description Multi directional button that helps navigate. ― The JOG button is located on the rear left side of the product. The button JOG Button can be used to move up, down, left or right, or as Enter. Control Panel This LED is power status indicator and works as •...
  • Page 11: Function Key Guide

    Function Key Guide Icons Description Selects by moving the JOG button in the function key guide screen. ― To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You Menu The OSD (On Screen Display) of your Monitor’s feature appears.
  • Page 12: Game Setting Key

    Game Setting Key When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. You can quickly view the setting with a shortcut key at the bottom without using an OSD menu. You can JOG Button Power saving/Non-signal mode directly see the settings for three different modes.
  • Page 13: Changing Brightness, Contrast And Sharpness Settings

    Changing Brightness, Contrast and Sharpness settings Changing the Volume setting You can adjust Brightness, Contrast Sharpness by moving the JOG button up or down, if no OSD menu You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed. is displayed.
  • Page 14: Reverse Side

    Reverse Side ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Port Description Connects to the AC/DC adapter. Connects to a source device using an HDMI cable or HDMI-DVI cable. Connects to a PC using a DP cable.
  • Page 15: Adjusting The Product Tilt And Height

    Adjusting the Product Tilt and Height ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. C*FG70* C*FG73* -2° (±2°) - 92° (±2°) -2.0°(±2.0°) ~ 92.0°(±2.0°) 15° to Left - 15° to Right (Total 30°, ±2°) -15.0°(±2.0°) to Left ~ +15.0°(±2.0°) to Right -2°...
  • Page 16: Rotating The Monitor Screen

    Rotating the Monitor Screen ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. You can rotate your monitor as shown below. C*FG70* C*FG73* ― Adjust the screen following the arrow direction. ―...
  • Page 17 Caution C*FG70* C*FG73* • Grasp the left and right sides of the monitor and adjust the tilt. • Grasp the left and right sides of the monitor and adjust the tilt. 90˚ 90˚ • Hold the bezel at both side edges and rotate the monitor. (Be careful not to directly hold the LCD •...
  • Page 18: Anti-Theft Lock

    Anti-theft Lock Precautions for moving the monitor ― An anti-theft lock allows you to use the product securely even in public places. ― The color and shape of parts may differ from what is shown. Specifications are subject to change without ―...
  • Page 19: Installation

    Installation Assembling the Stand base (C*FG70* model only) Place the protective Styrofoam (cushion) Attach the stand to the back of the Use the screws on the stand to tightly Detach the COVER REAR SUB from the On the back of the monitor, align and included in the package on the floor and monitor, in the direction of the arrow.
  • Page 20: Assembling The Stand Base (C*Fg73* Model Only)

    Assembling the Stand base (C*FG73* model only) Place the protective Styrofoam (cushion) Attach the stand to the back of the Use the screws on the stand to tightly Detach the COVER REAR SUB from the On the back of the monitor, align and included in the package on the floor and monitor, in the direction of the arrow.
  • Page 21: Removing The Stand (For Attaching The Bracket Wall) (C*Fg70* Model Only)

    Removing the Stand (For Attaching the BRACKET WALL) (C*FG70* model only) ― Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Place the protective Styrofoam (cushion) included Remove the COVER REAR SUB in the arrow On the back of the monitor, use your fingers to lift...
  • Page 22: Removing The Stand (For Attaching The Bracket Wall) (C*Fg73* Model Only)

    Removing the Stand (For Attaching the BRACKET WALL) (C*FG73* model only) ― Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Place the protective Styrofoam (cushion) included Remove the COVER REAR SUB in the arrow On the back of the monitor, use your fingers to lift...
  • Page 23: Attaching The Bracket Wall

    ‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall- mount kit other than the one specified or from an attempt to install the wall-mount kit on your own.
  • Page 24: Attaching The Stand (C*Fg70* Model Only)

    Attaching the Stand (C*FG70* model only) ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Place the protective Styrofoam (cushion) included Attach the stand to the back of the monitor, in the Use the screws on the stand to tightly fasten.
  • Page 25: Attaching The Stand (C*Fg73* Model Only)

    Attaching the Stand (C*FG73* model only) ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Place the protective Styrofoam (cushion) included Attach the stand to the back of the monitor, in the Use the screws on the stand to tightly fasten.
  • Page 26: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Pre-connection Checkpoints Connecting and Using a PC ― Before connecting a source device, read the user manual provided with it. Select a connection method suitable for your PC. The number and locations of ports on source devices may differ from device to device. ―...
  • Page 27: Connection Using An Dp Cable

    Connection Using an DP Cable Connecting the Power (C24FG70FQ* / C24FG73FQ* model only) DP IN C24FG70FQ* ― A DP cable shorter under 1.5 m in length is recommended. Using a cable longer than 1.5 m can affect the picture quality. Connecting to Headphones C24FG73FQ* DC 19V...
  • Page 28: Connecting The Power (C27Fg70Fq* / C27Fg73Fq* Model Only)

    Connecting the Power (C27FG70FQ* / C27FG73FQ* Tidying Up the Connected Cables (C*FG70* model only) model only) Connect cables to the appropriate connectors. C27FG70FQ* VIC E DP IN I IN 2 I IN 1 DC 19V Run the cables through the holder in the direction of the arrow from the lower part of the holder, as shown in the image.
  • Page 29: Tidying Up The Connected Cables (C*Fg73* Model Only)

    Tidying Up the Connected Cables (C*FG73* model only) Stand assembly is complete. Rotate the machine to the highest vertical position. Connect the corresponding cables. Open the COVER-STAND NECK LEFT, and rotate the ― The monitor may get damaged if you rotate the open part at the bottom.
  • Page 30: Correct Posture To Use The Product

    Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
  • Page 31: Game

    Chapter 04 Game A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ In PC mode from what is shown. Specifications are subject to change without notice to improve quality. •...
  • Page 32: Refresh Rate

    Refresh Rate Response Time Change the screen refresh rate. A higher refresh rate can reduce eye strain. Accelerate the panel response rate to make video appear more vivid and natural. ― It is best to set • DisplayPort 60 Hz 100 Hz 120 Hz 144 Hz...
  • Page 33: Freesync

    Off, or visit the AMD website to check your graphics driver’s version and update it with the latest one. • The sound quality of the monitor may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Center. • While you are using the FreeSync function, the screen may flicker due to variation of the output frequency from the graphics card.
  • Page 34: Low Input Lag

    Low Input Lag Minimize input lag for fast reactions by reducing the video processing time. ― This menu is not available when FreeSync is enabled. ― This menu is not available when Refresh Rate is set to 60Hz. ― If the refresh rate of the computer is different from the setting for Refresh Rate on the monitor, the function may not be supported.
  • Page 35: Save Settings

    Save Settings In AV mode • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. • 16:9: Display the picture with an aspect ratio of 16:9. Save up to three custom game modes to suit your preferences. Press a game mode shortcut key at the lower part of the monitor to directly access your favorite custom game mode.
  • Page 36: Screen Setup

    Chapter 05 Screen Setup Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ In PC mode from what is shown.
  • Page 37: Brightness

    Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. ― This menu is not available when A higher value will make the picture appear brighter. Eye Saver Mode is enabled. ―...
  • Page 38: Hdmi Black Level

    HDMI Black Level Screen Adjustment ― This option is only available when If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ PC/AV Mode is set to AV. ― This menu is only available when color degradation, black level, etc.) may occur, depending on the connected source device.
  • Page 39: Adjusting Osd (On Screen Display) Settings

    Chapter 06 Adjusting OSD (On Screen Display) settings A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Display Time from what is shown.
  • Page 40: Setup And Reset

    Chapter 07 Setup and Reset A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ • Off: Deactivate the Arena Lighting function.
  • Page 41: Volume

    Volume PC/AV Mode Adjust the Volume controlling the JOG button LEFT/RIGHT. PC/AV Mode to AV. The picture size will be enlarged. This option is useful when you view a movie. • Set to when connected to a PC. Eco Saving Plus •...
  • Page 42: Source Detection

    Source Detection Information Select either Auto Manual as the method to recognize input signal. View the current input source, frequency and resolution. Key Repeat Time Black Equalizer Response Time Refresh Rate FreeSync Low Input Lag Picture Mode: Custom Acceleration, sec, or 2 sec can be selected.
  • Page 43: Installing The Software

    Easy Setting Box enables users to use the monitor by partitioning multiple sections. • Windows 10 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at http://www.samsung.com. ― The software may not work properly if you do not restart the computer after the installation.
  • Page 44: Troubleshooting Guide

    Check the following. Customer Service Center Installation issue (PC mode) ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
  • Page 45 Sound issue Not Optimum Mode is displayed. This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. There is no sound. Change the maximum resolution and frequency to suit the product performance, referring to Standard Check the connection of the audio cable or adjust the volume.
  • Page 46: Q & A

    Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings. •...
  • Page 47: Specifications

    ― This device is a Class B digital apparatus. Maximum Pixel Clock HDMI: 297 MHz ― For detailed device specifications, visit the Samsung Electronics website. DisplayPort: 346.5 MHz Power Supply AC 100 - 240 V - (+/- 10 %), 50/60 Hz ± 3 Hz...
  • Page 48: Standard Signal Mode Table

    Standard Signal Mode Table Synchronization Horizontal Frequency 30 – 168 kHz Vertical Frequency 48 – 144 Hz Resolution Optimum resolution 1920 x 1080 @ 120 Hz (HDMI) 1920 x 1080 @ 144 Hz (DisplayPort) Maximum resolution 1920 x 1080 @ 120 Hz (HDMI) 1920 x 1080 @ 144 Hz (DisplayPort) If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted.
  • Page 49 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 RB 60.000 60.000 108.000 VESA, 1680 x 1050 65.290 59.954 146.250 VESA, 1920 x 1080 67.500 60.000 148.500 CEA, 1920 x 1080...
  • Page 50: Appendix

    • Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer.

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