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Appendix
The Internet is often disconnected
• E nsure that you are not blocking the device's internal antenna.
• W hen you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider's base station.
Move to another area and try again.
• W hen using the device while moving, wireless network services may be disabled due to
issues with the service provider's network.
The battery icon is empty
Your battery is low. Charge the battery.
The battery does not charge properly (For Samsung-approved
chargers)
• E nsure that the charger is connected properly.
• I f the battery terminals are dirty, the battery may not charge properly or the device may
turn off. Wipe both gold-coloured contacts and try charging the battery again.
The battery depletes faster than when first purchased
• W hen you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
• B attery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
• T he battery is consumable and the useful charge will get shorter over time.
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