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Axis P3224-VE Mk II User Manual

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AXIS P3224-VE Mk II Network Camera
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Summary of Contents for Axis P3224-VE Mk II

  • Page 1 AXIS P3224-VE Mk II Network Camera User Manual...
  • Page 2 This manual is intended for administrators and users of the • Low Voltage (LVD) Directive 2014/35/EU. See Safety on page 3 . AXIS P3224-VE Mk II Fixed Dome Network Camera, and is applicable to • Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
  • Page 3 Battery Learn More! The Axis product uses a 3.0 V CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions Visit Axis learning center www.axis.com/academy/ for useful trainings, this battery will last for a minimum of five years.

  • Page 4: Table Of Contents

    Application Considerations ........AXIS Video Motion Detection ....... . .
  • Page 5 AXIS P3224-VE Mk II Network Camera Table of Contents Storage ............

  • Page 6: Safety Information

    AXIS P3224-VE Mk II Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 7: Hardware Overview

    • Risk of data loss and corrupted recordings. Do not remove the SD card while the product is running. Disconnect power or unmount the SD card from the Axis product’s webpages before removal. This product supports microSD/microSDHC/microSDXC cards (not included).

  • Page 8: Led Indicators

    Resetting the product to factory default settings. See page 59. • Connecting to an AXIS Video Hosting System service. See page 51. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 9: Access The Product

    If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 10: Set The Root Password

    Camera Orientation This setting is defined the first time the product is accessed. Depending on how the Axis product is installed, select ceiling or wall . To change these settings, the product must be restored to the original factory default settings. To reset or restore the product, go to Setup >...

  • Page 11: The Live View Page

    Manual Trigger on page 11 . Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons.
  • Page 12 Access the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 13 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.

  • Page 13: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 14: Alternative Methods Of Accessing The Video Stream

    AXIS P3224-VE Mk II Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 15 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 16: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 17: Video

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Page 18 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.
  • Page 19 Image details that are important for forensic video analysis, for example faces and license plates, are preserved with enough number of bits. Axis’ Zipstream Technology for H.264 conforms to the H.264 standard and is compatible with third-party clients and VMS solutions that decode H.264 video.

  • Page 20: About Stream Profiles

    ONVIF media profiles from this page. Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance To change Image Appearance go to the menus under Setup > Video > Camera Settings.
  • Page 21 Video White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 22: View Area

    AXIS P3224-VE Mk II Network Camera Video Low light priority 2. Use the slider to set the Priority between Low motion blur and Low noise. When prioritizing low motion blur (slider all the way to the right) the camera automatically increases gain as brightness decreases. When the gain reaches the set maximum gain for low light, the camera will decrease shutter speed until the set maximum shutter for low light is reached.

  • Page 23: About Overlays

    To remove a view area, select the view area and click Remove. Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view. About overlays Overlays are superimposed over the video stream.
  • Page 24 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.

  • Page 25: About Privacy Masks

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 26: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 27 AXIS P3224-VE Mk II Network Camera Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page.

  • Page 28: Ptz (Pan Tilt Zoom)

    AXIS P3224-VE Mk II Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) PTZ (pan, tilt and zoom) is available if you have enabled digital PTZ in the selected view area. For more information on view areas, see View Area on page 22.

  • Page 29: Advanced

    AXIS P3224-VE Mk II Network Camera PTZ (Pan Tilt Zoom) Note For products that support limited guard tours, there is a fixed minimum view time of 10 seconds. How to create a guard tour 1. Go to Setup > PTZ > Guard Tour.

  • Page 30: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 39). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 31: Detectors

    AXIS P3224-VE Mk II Network Camera Detectors Detectors About camera tampering Camera Tampering can generate an alarm when the camera is repositioned, or when the lens is covered, spray-painted or severely de-focused. To send an alarm, for example via email, an action rule must be set up.

  • Page 32: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 33 AXIS P3224-VE Mk II Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings on page 59.

  • Page 34: Axis Video Motion Detection

    AXIS Video Motion Detection is an application that detects moving objects in the camera’s field of view. When a moving object is detected, AXIS Video Motion Detection sends an alarm that can be used by the Axis product or by third-party software to for example, record video or send a notification.
  • Page 35 Note To add and modify exclude areas, Internet Explorer and AXIS Media Control (AMC) must be used. To add an exclude area, click Add. The default exclude area is a rectangle placed in the center of the image. Use the mouse to move, reshape and resize the area so that it covers the desired part of the image.
  • Page 36 • Enabling visual confirmation may introduce video latency. Ignore Filters If AXIS Video Motion Detection 3 detects too many unwanted objects, start by modifying the include and exclude areas. If still too many objects are detected, use one or more of the ignore filters.

  • Page 37: Using The Application In An Action Rule

    The following example shows how to configure the Axis product to record video when AXIS Video Motion Detection 3 detects motion. 1. Insert an SD card in the Axis product, or go to Setup > System Options > Storage in the Axis product’s webpages and configure the product to use a network share.
  • Page 38 AXIS P3224-VE Mk II Network Camera AXIS Video Motion Detection 4. From the Trigger drop-down list, select Applications and then select VMD 3. 5. Configure other settings as required. For example, to only record video during certain time periods, select a Schedule.

  • Page 39: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 40 Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device.

  • Page 41: Add Recipients

    AXIS P3224-VE Mk II Network Camera Events • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Overlay Text – Display an overlay text. See How to include overlay text in an action rule on page 23.
  • Page 42 Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 49.

  • Page 43: Create Schedules

    AXIS P3224-VE Mk II Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours. Use one of the predefined schedules or create a new schedule as described below.

  • Page 44: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 45: Export Video Clip

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 55. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 46: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 47: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 48 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 49: Date & Time

    Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 50: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 51 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Page 52 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 53 (LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 54 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 55: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 56 Formatting the SD card will remove all data and recordings stored on the card. The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the card will automatically be formatted to ext4.

  • Page 57: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 58: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 59.

  • Page 59: Reset To Factory Default Settings

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 60: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

  • Page 61: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems upgrading the firmware Firmware upgrade failure If the firmware upgrade fails, the product reloads the previous firmware.
  • Page 62 The product is accessible locally but not externally Router configuration To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal feature which will attempt to automatically configure the router to allow access to the Axis product, see NAT traversal (port mapping) for IPv4 on page 53.
  • Page 63 AXIS P3224-VE Mk II Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options >...

  • Page 64: Technical Specifications

    Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 65 User Manual Ver. M1.8 AXIS P3224-VE Mk II Network Camera Date: August 2016 © Axis Communications AB, 2016 Part No. 1628810...

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