Issues
You have intermittent loss of
audio or video.
You see small particles when you
look closely at the edge of the
frame of the TV.
The
PIP
menu is not available.
◀
POP (TV's internal banner ad)
appears on the screen.
Solutions and Explanations
•
Check the cable connections and reconnect them.
•
Loss of audio or video can be caused by using overly rigid or thick
cables. Make sure the cables are flexible enough for long term use.
If mounting the TV to a wall, we recommend using cables with 90
degree connectors.
•
This is part of the product's design and is not a defect.
•
PIP
functionality is only available when you are using an HDMI, PC, or
Component source.
•
Select
Home Use
under
Plug & Play
Feature.
English
Plug & Play
mode. For details, refer to the
▶