Page 1 SM-N9500 User Manual English (HK). 03/2018. Rev.1.0 www.samsung.com/hk...
Page 2: Table Of Contents
145 Always On Display solutions 147 Edge screen Device layout and functions 153 Multi window Battery 158 Samsung Pay SIM or USIM card (nano-SIM card) 161 Samsung Gear Memory card (microSD card) 162 Samsung Members Turning the device on and off...
Page 3 Table of Contents Settings 245 General management 246 Software update 203 Introduction 246 User manual 203 Connections 247 About phone 204 Wi-Fi 206 Bluetooth 208 Data saver Appendix 209 NFC and payment 248 Accessibility 211 Mobile Hotspot and Tethering 263 Troubleshooting 212 SIM card manager 213 More connection settings 215 Sounds and vibration...
Page 4: Basics
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
Page 5 Basics Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • D o not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes.
Page 6: Device Overheating Situations And Solutions
• I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
Page 7 • D elete unnecessary files or unused apps. • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
Page 8 Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • I f the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.
Page 9: Device Layout And Functions
• A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
Page 10 Basics Device layout Proximity/Light sensor Speaker Iris recognition LED Front camera Iris recognition camera LED indicator Volume key Power key Bixby key Edge screen Edge screen Touchscreen S Pen Multipurpose jack (USB Type-C)
Page 11 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Page 12 Basics Hard keys Volume key Power key Bixby key Function • P ress and hold to turn the device on or off. Power • P ress to turn on or lock the screen. • P ress to open Bixby Home. Refer to Bixby for more information.
Page 13 Basics S Pen S Pen button S Pen nib Tweezers Name Functions • U se the S Pen to write, draw, or perform touch actions on the screen. S Pen nib • H over the S Pen over items on the screen to access additional S Pen features, such as the Air view feature.
Page 14 Basics Replacing the S Pen nib If the nib is dull, replace it with a new one. Firmly hold the nib with the tweezers and remove it. Insert a new nib into the S Pen. Be careful not to pinch your fingers with the tweezers. •...
Page 15: Battery
• F or more information about the S Pen, visit the Samsung website. • I f the S Pen is not working properly, take it to a Samsung Service Centre. Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods.
Page 16 Basics Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Charging with a Micro USB cable Connect the Micro USB connector to charge the battery with a Micro USB cable. Do not plug a Micro USB cable into your device’s multipurpose jack.
Page 17 Basics Charging other devices Use the USB connector (USB Type-C) to charge another mobile device with your device’s battery. Plug the USB connector (USB Type-C) into your device’s multipurpose jack, and connect your device and the other device via the other device’s USB cable. When charging starts, the battery charging icon will appear on the other device’s screen.
Page 18 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
Page 19 Basics Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. Increasing the charging speed To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the icon appears on the screen.
Page 20 • I f you use the wireless charger in areas with weak network signals, you may lose network reception. • U se Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.
Page 21: Sim Or Usim Card (Nano-Sim Card)
SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Page 22 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
Page 23 Basics Correct card installation Nano-SIM card 1 Nano-SIM card 2 Nano-SIM card microSD card • U se only a nano-SIM card. • Y ou cannot insert a nano-SIM card and a microSD card in tray 2 at the same time. Removing the SIM or USIM card Insert the ejection pin into the hole on the tray to loosen the tray.
Page 24 Basics Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
Page 25: Memory Card (Microsd Card)
To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Page 26 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
Page 27 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Page 28: Turning The Device On And Off
Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device maintenance → Storage → → Storage settings →...
Page 29: Initial Setup
Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode.
Page 30 Basics Select your preferred device language and select Select a language. Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. Read and agree to the terms and conditions, and tap AGREE.
Page 31 Basics Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Get your content from Samsung Cloud or a previous device. Refer to...
Page 32: Samsung Account
Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
Page 33: Transferring Data From Your Previous Device
Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Cloud and accounts → Accounts.
Page 34 Basics Smart Switch Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the Settings app and tap Cloud and accounts → Smart Switch. If you do not have the app, download it from Galaxy Apps or Play Store. Transferring data using a USB connector (USB Type-C) You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable to easily and quickly transfer data.
Page 35 Basics When the app selection pop-up window appears, tap Smart Switch → RECEIVE. In the previous device, tap ALLOW. If you do not have the app, download it from Galaxy Apps or Play Store. Your device will recognise the previous device and a list of data you can transfer will appear.
Page 36 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
Page 37 Basics Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
Page 38 SAMSUNG NOTES, and SAMSUNG CLOUD DRIVE. Tap each card and enter the next page. You can change the settings or check the saved data. • Y ou can check the backup data in your Samsung account by using the BACKUP AND RESTORE option. Select your device and tap Restore data.
Page 39: Understanding The Screen
Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
Page 40 Basics Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen.
Page 41 Basics Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
Page 42 Basics Navigation bar (soft buttons) When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
Page 43 Basics Turning on the screen using the Home button Hard press the Home button or the Home button area to turn on the screen. On the Always On Display, you can also turn on the screen by double-tapping the Home button.
Page 44 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Edge panel handle A widget Bixby Home indicator.
Page 45 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
Page 46 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top of the screen.
Page 47 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
Page 48 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
Page 49 Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key or hard press the Home button or the Home button area to turn on the screen.
Page 50 Basics • P assword: Enter a password with at least four characters, numbers, or symbols to unlock the screen. • N one: Do not set a screen lock method. • F ace: Register your face to unlock the screen. Refer to Face recognition for more information.
Page 51: Notification Panel
Basics After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: • B ixby Vision: Recognise content using Bixby Vision and search for relevant information. This option is not supported when you capture a screenshot using the Screen write feature.
Page 52 Basics You can use the following functions on the notification panel. Launch Settings. Quick setting buttons SIM and USIM card feature preferences. Tap to access the View the notification details and SIM card manager. perform various actions. Access the notification settings. Clear all notifications.
Page 53: Entering Text
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. • W hen the keyboard is opened for the first time, the keyboard setup screen will appear. Set the language, keyboard type, and keyboard settings and then tap START.
Page 54 Basics Additional keyboard functions • : Enter emoticons. • → : Enter kaomojis. • → : Attach animated GIFs. • → : Attach stickers. → CJ. QWERTY: Switch to the qwerty keyboard. • → PY. QWERTY: Switch to qwerty pinyin mode. •...
Page 55 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
Page 56: Installing Or Uninstalling Apps
Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
Page 57 Apps and features Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...
Page 58: Pen Features
Apps and features S Pen features Air command Air command is a menu that provides S Pen features and quick access to frequently used apps. To open the Air command panel, detach the S Pen from the slot or hover the S Pen over the screen and press the S Pen button.
Page 59 Activate various S Pen features from the Air command panel. The shortcuts that do not appear on the panel by default can be added by using the Add shortcuts feature. • C reate note: Create notes easily in a pop-up window without launching the Samsung Notes app. Refer to Create note for more information.
Page 60 Advanced features → S Pen, and then tap the Floating icon switch to activate it. Create note Create notes easily in a pop-up window without launching the Samsung Notes app. Open the Air command panel and tap Create note. Alternatively, double-tap the screen while pressing and holding the S Pen button.
Page 61 Apps and features Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation. When there is content you want to capture, such as a part of an image, open the Air command panel and tap Smart select.
Page 62 Apps and features Capturing an area from a video While playing a video, select an area and capture it as a GIF animation. When there is content you want to capture during video playback, open the Air command panel and tap Smart select. On the toolbar, tap Animation.
Page 63 Apps and features Screen write Capture screenshots to write or draw on them or crop an area from the captured image. It is not possible to capture a screenshot while using some apps. When there is content you want to capture, open the Air command panel and tap Screen write.
Page 64 When you want to send an animated message while composing a message, open the → Air command panel and tap Live message. Alternatively, tap on the Samsung keyboard. The live message window will appear. Customise pen settings and background image.
Page 65 Apps and features Write or draw on the live message window. Change the Progress bar background colour or image. Customise pen settings. Preview. Open your live Start over. messages list. Undo When you are finished, tap DONE and send the message. The live message will be saved in Gallery as an animated GIF file and it will be attached to the current message.
Page 66 Apps and features Translate Hover the S Pen over the text you want to translate. The units included in the text will also be converted. • T o use this feature, your device must be connected to a Wi-Fi or mobile network. •...
Page 67 Apps and features Bixby Vision When you hover the S Pen over the content, the content is recognised and available search icons will appear. Use the features to search for similar images, locations, or wine information, detect and translate text, and more. Refer to Bixby Vision for more information.
Page 68 Apps and features Magnify Hover the S Pen over an area of the screen to enlarge it. Open the Air command panel, tap Magnify, and hover the S Pen over the area you want to enlarge. Change the magnification ratio. Close the magnifier.
Page 69 Apps and features Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view. For example, launch a map app, open the Air command panel, and then tap Glance. The app will be reduced to a thumbnail at the bottom of the screen.
Page 70 Apps and features Colouring You can colour images provided by PENUP. Using the various colours, add your own colours to images. Open the Air command panel, tap Colouring, select an image, and then start colouring the image. When you are finished, save the image to Gallery or post it to PENUP.
Page 71 Apps and features Air view Hover the S Pen over an item on the screen to preview content or view information in a pop- up window. In some apps, Action buttons will be displayed on the preview window. Action buttons If this feature is not activated, launch the Settings app, tap Advanced features →...
Page 72 To pin the memo on the Always On Display, tap pinned memo will not be saved yet. To save the memo, tap SAVE IN NOTES or reinsert the S Pen into the slot. The memo will be saved to Samsung Notes → COLLECTIONS → Screen off memo.
Page 73 When you pin a screen off memo, you can view the memo on the Always On Display. To edit the pinned memo, double-tap the memo. If you pin the edited memo on the Always On Display again, the original memo will be saved to Samsung Notes → COLLECTIONS → Screen off memo.
Page 74: Bixby
• R eminder: You can create reminders to schedule to-do items or to view content later. • T o use the Bixby feature, your device must be connected to a Wi-Fi or mobile network. • T o use the Bixby feature, you must register and sign in to your Samsung account.
Page 75 Apps and features Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again. Press and hold the Bixby key to launch Bixby Voice immediately. While pressing and holding the Bixby key, say what you want to Bixby Voice and then release your finger from the key. Bixby Voice will perform what you request.
Page 76 Starting Bixby When you launch Bixby for the first time, the Bixby intro page will appear. You must register and sign in to your Samsung account according to the on-screen instructions and agree to the terms and conditions. Press the Bixby key.
Page 77 Apps and features Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. Opening Bixby Home Press the Bixby key. Alternatively, swipe to the right on the Home screen. The Bixby Home screen will appear.
Page 78 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as Bixby cards. Swipe upwards or downwards to view the Bixby cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen.
Page 79 Apps and features Viewing Bixby cards The cards that are most useful to you will be shown on the top based on the time and location. You can view more cards by setting more apps to show as Bixby cards. On the Bixby Home screen, swipe upwards or downwards to view Bixby cards.
Page 80 • T o use Bixby Voice, your device must be connected to a Wi-Fi or mobile network. • T o use Bixby Voice, you must register and sign in to your Samsung account. Launching Bixby Voice Launching Bixby Voice with the Bixby key When you press and hold the Bixby key, Bixby Voice will launch and start listening.
Page 81 Apps and features When you tap FULL SCREEN, the Bixby Voice full screen will appear. On the Bixby Voice full screen, you can use the following features. Share the current screen. View your history of conversations. Adjust the volume of voice feedback.
Page 82 Apps and features Using Bixby Voice When you say what you want to Bixby Voice, Bixby Voice will display your speech as on-screen text and launch corresponding functions or show the information you requested. For example, if you say “Send okay to Jenny”, then your message and the contact saved as Jenny will be automatically entered in the Messages app.
Page 83 Apps and features Status icons The Bixby Voice icon will change according to Bixby Voice’s current status as follow: Bixby Voice is listening. Say your request. Bixby Voice is processing your request. Bixby Voice is answering your request. Bixby Voice is on standby. To talk to Bixby Voice, tap this icon and say your request when the icon changes to the listening status icon.
Page 84 Apps and features Viewing supported apps and commands To view Bixby Voice supported apps and various ways to use Bixby Voice, press and hold the Bixby key and tap FULL SCREEN → → Voice apps and services. You can view the suggested commands of how to use each app.
Page 85 Apps and features Bixby Voice usages Launching apps or functions Launch apps or functions quickly using Bixby Voice. Say your request including the app or feature name to help Bixby Voice execute your request more accurately. Press and hold the Bixby key, say “Call mom” to Bixby Voice, and then release your finger from the Bixby key.
Page 86 Apps and features Checking the weather or your schedule Check the weather or your schedule on the Bixby Voice screen. Press and hold the Bixby key, say “Show me today’s weather” to Bixby Voice, and then release your finger from the Bixby key. The weather information will appear on the Bixby Voice screen.
Page 87 Apps and features Using quick commands You can add quick commands for your frequently used commands so that you can say commands more quickly and easily. You can also launch multiple commands together by adding them to a quick command. Adding recommended quick commands On the Bixby Home screen, tap →...
Page 88 Apps and features Select a command that Bixby Voice will perform. If the command contains information to edit, such as time or a name, you can edit them by tapping To add additional commands, tap Add another command. Tap SAVE. Launching commands using quick commands Press and hold the Bixby key, say a quick command, and then release your finger from the Bixby key.
Page 89 Your spoken words will be converted to on-screen text. You can also set Bixby Voice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. To use this feature, press and hold the Bixby key, tap FULL SCREEN →...
Page 90 Apps and features Waking up Bixby Voice while using the speaker You can wake up Bixby Voice by saying “Hi Bixby” even when the speaker plays alarms, ringtone, or media. Press and hold the Bixby key, tap FULL SCREEN → →...
Page 91 • T o use this feature, the device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. • T he available features and search results may vary depending on the region or service provider.
Page 92 Apps and features Launching Bixby Vision You can launch Bixby Vision using various methods. • I n the Camera app, tap BIXBY VISION. • I n the Gallery app, select an image and tap • I n the Internet app, tap and hold an image and tap Bixby Vision. •...
Page 93 Apps and features Searching for shopping information Recognise products and search for information online. You can search for information even when you do not know the product’s name. You can also search for information by recognising the product’s barcode. For example, if you want to search for the product’s information online, use the Bixby Vision features.
Page 94 Apps and features Detecting and translating text Detect text in an image to share or translate it. For example, if you want to know what a sign says while travelling abroad, use the Bixby Vision features. The device will detect the sign’s text and translate it into the language you select.
Page 95 Apps and features Setting languages for text detection Activate Bixby Vision. Tap → Settings → Select languages. Select Documents or Business cards, check languages to use, and then tap DONE. To set Bixby Vision to automatically detect languages, tap the Auto detect language switch to activate it.
Page 96 Apps and features Searching for nearby places Search for landmarks or information about nearby places. You can use this feature when you find a way or search for nearby places. For example, if you want to search for cafes in your current area, use the Bixby Vision features. The device will search for and show you nearby cafes.
Page 97 Apps and features Searching for wine information Detect the information from a wine label and search for information on the wine. For example, if you find your favourite wine or want to know more about a wine, use the Bixby Vision features. Point the camera towards the desired image or object and activate Bixby Vision.
Page 98 • T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
Page 99 Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. Creating reminders via the Reminder app For example, create a reminder to alert you to ‘take your medicine at 9 AM’...
Page 100 Apps and features Creating reminders with Bixby Voice Press and hold the Bixby key, say what you want to save as a reminder, and then release your finger from the Bixby key. For example, say “Remind me to take my medicine at 9 AM”. Bixby Voice will save what you said as a reminder.
Page 101 Apps and features Setting reminder details Add or edit reminder details, such as frequency, date and time, or location. Select a reminder to edit and tap EDIT. Alternatively, swipe right on a reminder and tap Edit. Edit the conditions and tap SAVE. Reminder information Checklist Reminder conditions...
Page 102 Apps and features Customising Bixby settings On the Bixby Home screen, tap → Settings. • S amsung account: View your Samsung account information. • H OME CARDS – Cards: Select apps to show as cards on the Bixby Home screen.
Page 103 – Dictation on keyboard: Set Bixby Voice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. – Read aloud in high quality: Set Bixby Voice to read messages aloud in high quality audio.
Page 104: Phone
Apps and features Phone Introduction Make or answer voice calls. Making calls Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call. Access additional options.
Page 105 Apps and features Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap → Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
Page 106 Apps and features Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, launch the Phone app and tap RECENTS to view missed calls. Blocking phone numbers Block calls from specific numbers added to your block list.
Page 107 Apps and features • S peaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears. • M ute: Turn off the microphone so that the other party cannot hear you. • K eypad / Hide: Open or close the keypad. •...
Page 108: Contacts
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
Page 109 Launch the Settings app, tap Cloud and accounts → Accounts, and select the account to sync with. Tap Sync account and tap the Sync Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
Page 110 Apps and features Tap the contact’s image, or tap the contact’s name → Details. Then take one of the following actions: • : Add to favourite contacts. • : Make a voice call. • : Compose a message. •...
Page 111 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. Launch the Contacts app and tap Groups → CREATE. Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap DONE.
Page 112: Messages
Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and tap COMPOSE. Enter a message. Access additional options. Edit recipients.
Page 113 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap CONVERSATIONS. On the messages list, select a contact. View your conversation. To reply to the message, enter a message and tap Blocking unwanted messages Block messages from specific numbers added to your block list.
Page 114: Internet
Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
Page 115 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint or irises. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password or biometric for secret mode.
Page 116: Email
Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.
Page 117: Camera
Apps and features Camera Introduction The dual camera’s 2x optical zoom and the Dual OIS (Optical Image Stabilisation) feature allow you to take clear and steady photos. When you use the Live focus feature, you can take an out-of-focus photo with the focus on the subject. Moreover, the Dual capture feature allows you to take a close-up photo zoomed in on the subject and a wide angle photo with a broader background, all in one shot.
Page 118 Apps and features Launching Camera Use the following methods to launch Camera: • L aunch the Camera app. • P ress the Power key twice quickly. • O n the locked screen, drag outside the circle. • S ome camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set.
Page 119 Apps and features Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. To take a series of photos, tap and hold Live focus Current mode...
Page 120 Apps and features • T he preview screen may vary depending on the shooting mode and which camera is being used. • T he camera automatically shuts off when unused. • M ake sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
Page 121 Apps and features HDR (High Dynamic Range) Use HDR mode to capture photos and videos with rich colours and reproduce details even in bright and dark areas. → HDR (rich tone) and select an option. On the preview screen, tap Without effect With effect...
Page 122 Apps and features Using the focus and exposure features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
Page 123 Apps and features LIVE FOCUS The dual camera allows you to take shallow focus photos where the background is blurred and the subject stands out clearly. Moreover, the Dual capture feature allows you to take a close-up photo zoomed in on the subject and a wide angle photo with a broader background, all in one shot.
Page 124 Apps and features The background blur may not be applied properly in the following conditions: • T he device or the subject is moving. • T he subject is thin or transparent. • T he subject has a similar colour or pattern to the background. •...
Page 125 Apps and features Taking the hidden background with the Dual capture feature With one shot, you can capture both a close-up photo and a wide angle photo with a broader background. You can view the background scenery which was hidden on the preview screen. This feature is available only when you use the Live focus feature.
Page 126 Apps and features Viewing dual captured photos Select a photo taken with the Dual capture feature. To view the wide angle photo with a broader background, tap WIDE ANGLE. To view the close-up photo zoomed in on the subject, tap CLOSE-UP. View the wide angle photo.
Page 127 Apps and features More fun with live stickers Capture photos and videos with various live stickers. As you move your face, stickers will track with your movements. You can also record a lovely and funny sticker that keeps moving in a video.
Page 128 Apps and features Using shooting modes On the preview screen, swipe to the right to open the shooting modes list. Select a shooting mode you want. • Y ou can add shortcuts to frequently used shooting modes on the Home screen. On the shooting modes list, tap →...
Page 129 Apps and features • : Change the focus mode. Drag the adjustment bar towards to manually adjust the focus. To switch to auto focus mode, tap MANUAL. • : Select an appropriate white balance, so images have a true-to-life colour range. You can set the colour temperature.
Page 130 Apps and features Taking a motion panorama You can take and view a panorama with motion. When taking motion panoramas, sound will not be recorded. On the panorama preview screen, make sure the motion feature is activated ( ) and take a motion panorama.
Page 131 Apps and features Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. On the shooting modes list, tap Hyperlapse. and select a frame rate option. If you set the frame rate to Auto, the device will automatically adjust the frame rate according to the changing rate of the scene.
Page 132 Apps and features Virtual shot mode Take a series of photos while circling a subject to create a view of the subject from multi angles. You can view the subject from different angles by dragging your finger left or right on the photo.
Page 133 Apps and features Selfie mode Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap Selfie. Face the front camera lens.
Page 134 Apps and features Applying beauty effects You can apply the spotlight effect or modify facial features, such as your skin tone or face shape, before taking self-portraits. This feature is available only in Selfie mode. On the preview screen, tap Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself.
Page 135 Apps and features When the device detects your face, tap the heart rate sensor on the back of the device to take a photo of yourself. Alternatively, show your palm to the front camera. After recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo. →...
Page 136 Apps and features Taking a wide self-portrait with motion You can take and view a wide self-portrait with motion. • W hen taking a wide self-portrait with motion, sound will not be recorded. • D epending on the shooting conditions, motion may not be saved. On the wide selfie preview screen, make sure the motion feature is activated ( ) and take a wide self-portrait with motion.
Page 137 Apps and features Tap SAVE. • I t is recommended that you position subjects within 50 cm of the device. Position the subject that you want to focus on close to the device. • W hen taking photos, ensure there is sufficient distance between the subject and the background.
Page 138 Apps and features • : Create motion panorama photos that can be played as videos. You can view the motion panorama photos at different angles by tilting the device or swiping on the screen. • : In Food mode, focus on a subject inside the circular frame and blur the image outside the frame.
Page 139 Apps and features • T imer: Select the length of the delay before the camera automatically takes a photo. • H DR (rich tone): Take photos with rich colours and reproduce details even in bright and dark areas. FRONT CAMERA •...
Page 140: Gallery
• V olume key function: Set the device to use the Volume key to control the shutter or zoom in or out. • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. Gallery Introduction View images and videos stored in your device.
Page 141 Apps and features Viewing images and videos Viewing images Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Add the image to favourites. Bixby Vision Add a sticker. Draw on the image. Apply a filter or effect. Share the image with others.
Page 142 Apps and features Searching for images Launch the Gallery app and tap to view images sorted by category, such as location, documents, type, and more. To search for images by entering keywords, tap the search field. Viewing videos Launch the Gallery app and tap PICTURES. Select a video to play.
Page 143 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The animations or collages you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS, and then select an album. Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories.
Page 144 Apps and features Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
Page 145: Always On Display
Apps and features Always On Display You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications or pin a screen off memo on the screen. •...
Page 146 Apps and features Controlling music playback on the Always On Display You can control music playback on the Always On Display, without turning on the screen. Launch the Settings app, tap Lock screen and security → Clock and FaceWidgets → FaceWidgets, and then tap the Music Controller switch to activate it.
Page 147: Edge Screen
Apps and features Edge screen Introduction You can quickly access your favourite apps, features, and contacts from various Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. Then, swipe to the left or right to switch between the Edge panels.
Page 148 Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. Drag the Edge panel handle towards the centre of the screen. to open the Edge panel settings screen. Tick Edge panels to display. To edit a panel, tap EDIT.
Page 149 Apps and features Editing the Apps edge panel • T o add an app, tap on the panel and tap an app from the apps list. • T o create a folder on the panel, tap on the panel, tap and hold an app from the apps list, and then drag it over another app on the Apps edge panel.
Page 150 Apps and features People edge Add favourite contacts to the People edge panel to quickly contact them and view notifications received from them. Drag the Edge panel handle towards the centre of the screen. Swipe to the left or right to open the People edge panel. Adding contacts to the People edge panel Add frequently used contacts to the People edge panel and set them as your priority contacts.
Page 151 Apps and features Contacting people from the People edge panel Open the People edge panel and tap a contact. The communication buttons will appear on the screen. Tap the desired button to call or send a message to the contact. Edge lighting The edges of the screen light up when you receive notifications, such as new messages.
Page 152 Apps and features Customising the edge lighting colour You can customise the colour, thickness, and transparency of the edge lighting as you want. Launch the Settings app, tap Display → Edge screen → Edge lighting. Tap Edge lighting style → Colour. Tap the colour picker, select the colour you want, and then tap APPLY.
Page 153: Multi Window
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
Page 154 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap APP LIST and select an app.
Page 155 Apps and features Using additional options Tap the bar between the app windows to access additional options. Add this app pair to the Home screen. Use the snap window feature. Close the app. Switch the selected window to a pop-up view.
Page 156 Apps and features Minimising the split screen view Press the Home button to minimise the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view.
Page 157 Apps and features Tap DONE. The selected app window will be pinned at the top of the screen. To unpin the window, drag the bar between the app windows. In the lower window, swipe upwards or downwards to select another app to launch. Pop-up view Tap the Recents button to open the list of recently used apps.
Page 158: Samsung Pay
You can view more information, such as cards that support this feature at www.samsung.com/hk/samsungpay. • T o use this feature, you must sign in to your Samsung account and register your biometric data. For more information, refer to Samsung...
Page 159 Register your fingerprint or irises to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
Page 160 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. On the cards list, swipe to the left or right and select a card to use.
Page 161: Samsung Gear
Changing the Samsung Pay settings On the Samsung Pay screen, tap → Settings. Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen, or when the screen is turned off.
Page 162: Samsung Members
Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
Page 163: Samsung Notes
S Pen. You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app and tap ALL → Select an input method from the toolbar at the top of the screen and compose a note.
Page 164 Apps and features Composing notes in handwriting mode On the note composer screen, tap Pen to write or draw with the S Pen. Selection mode Undo Redo Eraser mode Easy writing pad Pen mode Changing the pen settings When writing or drawing on the screen, tap to change the pen type, line thickness, or pen colour.
Page 165 Apps and features Using the eraser When you want to erase handwriting from a note, tap and select an area to erase. Alternatively, select an area while pressing and holding the S Pen button. To change the eraser type, tap once more.
Page 166 Apps and features Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming. When there is handwriting on the note, tap To change the shape of the selection, tap once more. Tap or draw a line around the input to select. To move the input to another location, select the input, and then drag it to a new location.
Page 167 Apps and features Edit the input using the available options. • C ut: Cut out the input. To paste it to another location, tap and hold the location, and then tap Paste. • C opy: Copy the input. To paste it to another location, tap and hold the location, and then tap Paste.
Page 168 Pin a note to the Home screen to quickly view it or open and edit it. Launch the Samsung Notes app, tap ALL or COLLECTIONS, and then select a category. Select a note and tap → Pin to home screen.
Page 169: Penup
PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork, view others’ artwork, and get useful drawing tips. Your profile View artwork by category. Post your artwork. You can sign in to PENUP with your Samsung account or other SNS accounts.
Page 170 Apps and features Posting your artwork Post your artwork created in Samsung Notes or other drawing apps to PENUP. Open the Samsung folder, launch the PENUP app, and then tap To post artwork from Gallery, tap From Gallery, select your artwork to post, and then tap DONE.
Page 171 Apps and features Viewing artwork Select a post you want to view. While viewing artwork, you can add comments or set it as a favourite. You can also download artwork or set one as your wallpaper. Set the artwork as a favourite. View the users who like the artwork.
Page 172 Apps and features Colouring images With the advanced S Pen and various colours, add your own colours to images. Tap COLOURING, select an image, and then tap START COLOURING. Start colouring.
Page 173: Calendar
Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
Page 174: Samsung Health
Tap Sync account and tap the Sync Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate To add accounts to sync with, launch the Calendar app and tap → Manage calendars →...
Page 175 Samsung Health. To add items to the Samsung Health screen, tap → Manage items, and then select items. • G OALS: Set your daily fitness goals and view your progress. • P ROGRAMS: Use customisable exercise programmes.
Page 176 On the Samsung Health screen, tap TOGETHER. Steps The device counts the number of steps you take and measures the distance travelled. On the Samsung Health screen, tap the steps tracker. Current step total Target • Y ou may experience a brief delay while the steps tracker monitors your steps and then displays your step count.
Page 177 • I f the heart rate sensor is not working, make sure nothing is obstructing the sensor. If the heart rate sensor continues to have the same problem, visit a Samsung Service Centre. On the Samsung Health screen, tap the heart rate tracker and tap MEASURE to start measuring your heart rate.
Page 178 Apps and features Place your finger on the heart rate sensor on the back of the device. After a moment, your current heart rate will be displayed on the screen. Remove your finger from the sensor. Your current heart rate...
Page 179 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
Page 180: Voice Recorder
Use different recording modes for various situations. The device can convert your voice to text and distinguish between sound sources. Making voice recordings Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording.
Page 181 Apps and features Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • S TANDARD: This is the normal recording mode. • I NTERVIEW: The microphone is sensitive to sounds from two directions. In this mode, both the top and the bottom of the device pick up equal amounts of sound.
Page 182: My Files
Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. To free up the device’s storage, tap → Get more space.
Page 183 Apps and features WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH Launch the Clock app and tap STOPWATCH.
Page 184: Calculator
Radio Listening to the FM radio Open the Samsung folder and launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the...
Page 185 You can listen to the radio through the speaker instead of the connected earphone. Tap → Play through speaker. Scanning radio stations Open the Samsung folder and launch the Radio app. Tap SCAN, and then select a scan option. The FM radio scans and saves available stations automatically.
Page 186: Game Launcher
Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Downloaded apps.
Page 187 Apps and features Removing a game from Game Launcher Tap and hold a game and tap Remove. Changing the performance mode You can change the game performance mode. Launch the Game Launcher app, tap Normal performance, and then tap the button repeatedly to select the mode you want.
Page 188: Dual Messenger
Apps and features Blocking notifications during games and tap the No alerts during game switch to activate it. The device will mute notification sounds and display only notifications for incoming calls and emergency alerts, so that you can enjoy your games without being disturbed. If you receive an incoming call, a small notification will appear at the top of the screen.
Page 189: Samsung Connect
• Y our smartphone and other devices must be connected to a Wi-Fi or mobile network. • T o see the list of connectable devices, open the Samsung folder, launch the Samsung Connect app, and then tap SUPPORTED DEVICES.
Page 190 Apps and features Open the Samsung folder and launch the Samsung Connect app. The dashboard will appear. Access additional options. Search for and register nearby devices. Supported devices Samsung Connect tips User stories Dashboard Manage automations. Manage locations and devices.
Page 191 Add devices by locations, view the list of devices in a same location, and control them. You can also add a scene to a location to control multiple devices at the same time. Open the Samsung folder, launch the Samsung Connect app, and then tap Devices.
Page 192 For example, add an automation to turn on the audio automatically every day at 7:00 AM. Open the Samsung folder and launch the Samsung Connect app and tap Automations → ADD AUTOMATION. Tap When do you want to use this automation? and set the conditions.
Page 193: Sharing Content
Using additional features • L ink Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.
Page 194: Samsung Dex
Apps and features Samsung DeX Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor. You can use your smartphone’s features on a large screen conveniently by connecting an external display, keyboard, and mouse.
Page 195 Apps and features DeX Station device layout USB port Charger port (USB Type-C) HDMI port Wired LAN port Connecting devices Connect the charger to the DeX Station’s charger port (USB Type-C). Connect one end of the HDMI cable to the DeX Station’s HDMI port, and plug the other end of the cable into a TV or monitor’s HDMI port.
Page 196 Connect your smartphone’s multipurpose jack to the smartphone connector on the DeX Station. If you connect your smartphone with a case attached, it may not correctly connect to the DeX Station or run Samsung DeX properly depending on your device’s case.
Page 197 On your smartphone’s screen, select the screen mode you want to use. You can choose from Samsung DeX mode or screen mirroring mode. • S TART SAMSUNG DeX: Your smartphone’s screen will turn off and appear on the connected TV or monitor in Samsung DeX mode.
Page 198 Apps button Status bar Taskbar • I f you want to control the Samsung DeX screen, you must connect a mouse. Refer Connecting a keyboard and mouse for more information. • W hen starting or ending Samsung DeX, running apps may be closed.
Page 199 Apps and features Answering calls While using Samsung DeX, you can answer calls from your smartphone on the connected TV or monitor. Select the call answering option on the connected TV or monitor to answer a call. Your smartphone’s speaker will be used during the calls.
Page 200: Connecting To An External Display
• H DMI cables and adaptors (USB Type-C to HDMI) are sold separately. • U se only a Samsung-approved HDMI adaptor (USB Type-C to HDMI). Performance problems and malfunctions caused by using unapproved accessories are not covered by the warranty.
Page 201: Google Apps
Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
Page 202 Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Make a simple video call.
Page 203: Introduction
Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Search or Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
Page 204: Wi-Fi
Settings • N FC and payment: Set the device to allow you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps.
Page 205 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
Page 206: Bluetooth
• D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...
Page 207 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
Page 208: Data Saver
Settings Unpairing Bluetooth devices On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data.
Page 209: Nfc And Payment
Settings NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna.
Page 210 Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.
Page 211: Mobile Hotspot And Tethering
Settings When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available.
Page 212: Sim Card Manager
Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. icon appears on the status bar.
Page 213: More Connection Settings
Settings More connection settings Customise settings to control other features. On the Settings screen, tap Connections → More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
Page 214 Settings Select the printer plug-in and tap the switch to activate it. The device searches for printers that are connected to the same Wi-Fi network as your device. Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print →...
Page 215: Sounds And Vibration
Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster.
Page 216: Notifications
Settings • D o not disturb: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions. • T ouch sounds: Set the device to sound when you select an app or option on the touchscreen.
Page 217: Display
Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A uto brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.
Page 218: Blue Light Filter
Settings • S creensaver: Set the device to launch a screensaver when the device is charging. Refer to Screensaver for more information. Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen. While you are watching HDR videos from HDR-exclusive video services, the blue light filter may not be applied.
Page 219 Settings Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase. On the Settings screen, tap Display →...
Page 220: Screen Resolution
Settings Screen resolution Change the screen resolution. It is set to FHD+ by default. Higher resolutions make the display more vivid, however they will consume more battery power. On the Settings screen, tap Display → Screen resolution. Drag the adjustment bar to adjust the screen resolution, and then tap APPLY. Some currently running apps may close when you change the resolution.
Page 221: Wallpapers And Themes
Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • W allpapers: Change the wallpaper settings for the Home screen and the locked screen. •...
Page 222 Settings • S mart capture: Set the device to capture the current screen and scrollable area, and crop and share the screenshot immediately. • P alm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen.
Page 223: Device Maintenance
Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Performance mode Memory Storage Using the quick optimisation feature...
Page 224 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • T he usage time left shows the time remaining before the battery power runs out.
Page 225: Apps
The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA.
Page 226: Lock Screen And Security
• F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device.
Page 227: Smart Lock
Settings • S ecure Folder: Create a secure folder to protect your private content and apps from others. Refer to Secure Folder for more information. • A pp permission monitor: Set to receive notifications when the permissions you select are used by apps that you are not using.
Page 228: Face Recognition
Settings Face recognition You can set the device to unlock the screen by recognising your face. • Y our device could be unlocked by someone or something that looks like your image. • F ace recognition is less secure than Pattern, PIN, or Password. •...
Page 229 Settings Position your face inside the circle on the screen. The camera will scan your face. When a face lock screen appears, tap TURN ON to use your face to unlock the screen. If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.
Page 230: Iris Recognition
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Page 231 Settings • T he iris scanner is not intended for use as a medical device; biometric data collected and stored locally by the iris scanner is not intended for any diagnostic, therapeutic, or preventative medical purposes. Alternative security options are available on your device. Please follow all the instructions for the use of this feature.
Page 232 Settings Read the on-screen instructions and tap CONTINUE. To register only one iris of your eyes, tap Register just 1 iris. Hold the device with the screen facing towards you and look at the screen. 25-35 cm Position your eyes inside the circles on the screen and open your eyes wide. The iris recognition camera will scan your irises.
Page 233 Settings Verifying the Samsung account password Use your irises to verify your Samsung account password. You can use your irises instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Iris Scanner.
Page 234 Settings Unlocking the screen with irises You can unlock the screen with your irises instead of using a pattern, PIN, or password. On the Settings screen, tap Lock screen and security → Iris Scanner. Unlock the screen using the preset screen lock method. Tap the Iris unlock switch to activate it.
Page 235: Fingerprint Recognition
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Page 236 Settings • E nsure that the fingerprint recognition area and your fingers are clean and dry. • T he device may not recognise fingerprints that are affected by wrinkles or scars. • T he device may not recognise fingerprints from small or thin fingers. •...
Page 237 Tick fingerprints to delete and tap REMOVE. Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprint Scanner.
Page 238 You can use your fingerprint to verify your account and password to sign in to the webpage. Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay for more information.
Page 239: Secure Folder
Secure Folder, make sure to back up a copy of the data in another secure location. Setting up Secure Folder Launch the Secure Folder app. Alternatively, launch the Settings app and tap Lock screen and security → Secure Folder. Tap START. Tap SIGN IN and sign in to your Samsung account.
Page 240 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
Page 241 Tap Edit apps, tick apps, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
Page 242 Secure Folder to deactivate the feature. Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap →...
Page 243: Cloud And Accounts
• S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.
Page 244: Backup And Restore
Backup and restore Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.
Page 245: General Management
• R eport diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
Page 246: Software Update
Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.
Page 247: About Phone
Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap EDIT. • S tatus: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. •...
Page 248: Appendix
Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. Voice Assistant (Voice feedback) Activating or deactivating Voice Assistant When you activate Voice Assistant, the device will start voice feedback.
Page 249 Appendix Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • T apping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen.
Page 250 Appendix Three finger gestures • T apping: Start reading items aloud from the top. • T apping twice: Start reading from the next item. • T apping three times: Read the last selected text and copy it to the clipboard. •...
Page 251 Appendix Configuring settings for Voice Assistant Configure settings for Voice Assistant for your convenience. Launch the Settings app and tap Accessibility → Vision → Voice Assistant → SETTINGS. • S peech volume: Select the volume level for voice feedback. •...
Page 252 Appendix • C ursor colour: Select a colour of the square cursor that appears when you tap items. • Q uick menu: Select contextual menu options to display when you swipe to the left or right with three fingers. •...
Page 253 Using the high contrast keyboard Increase the size of the Samsung keyboard and change the key colours to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Vision, and then tap the High contrast...
Page 254 Appendix Displaying button shapes Display button shapes with frames to make them stand out. Launch the Settings app, tap Accessibility → Vision, and then tap the Show button shapes switch to activate it. Using a magnifier Activate a magnifier to zoom in on the screen to view a larger version of the content. Launch the Settings app, tap Accessibility →...
Page 255 Appendix Reversing the display colours Improve screen visibility to help users recognise text on the screen more easily. Launch the Settings app, tap Accessibility → Vision, and then tap the Negative colours switch to activate it. Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours. The device changes the colours into more recognisable colours.
Page 256 Launch the Settings app, tap Accessibility → Hearing, and then tap the Mute all sounds switch to activate it. Caption settings Launch the Settings app, tap Accessibility → Hearing → Samsung subtitles (CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings.
Page 257 Appendix Mono audio Mono output combines stereo sound into one signal that is played through all earphone speakers. Use this if you have a hearing impairment or if a single earbud is more convenient. Launch the Settings app, tap Accessibility → Hearing, and then tap the Mono audio switch to activate it.
Page 258 Appendix Accessing assistive menus The assistive shortcut icon appears as a floating icon for easy access to the assistive menus from any screen. When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus appear on the icon. Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus.
Page 259 Appendix Touch and hold delay Set the recognition time for tapping and holding the screen. Launch the Settings app, tap Accessibility → Dexterity and interaction → Touch and hold delay, and then select an option. Click after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item.
Page 260 Appendix Setting text-to-speech features Change the settings for text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more. Launch the Settings app, tap Accessibility → Text-to-speech, and then use the following functions: • P referred engine: Select an engine for the text-to-speech feature. •...
Page 261 Appendix Direct access Set to open accessibility menus quickly. Launch the Settings app, tap Accessibility → Direct access, and then tap the switch to activate it. Then, select an accessibility menu to open when you simultaneously press the Power key and the Volume Up key. You can access the following accessibility menus: •...
Page 262 Appendix Using single tap mode When an alarm sounds or a call comes in, tap the button to stop the alarm, or answer or reject the call instead of dragging the button. Launch the Settings app and tap Accessibility, and then tap the Single tap mode switch to activate it.
Page 263: Troubleshooting
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
Page 264 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
Page 265 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
Page 266 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
Page 267 • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
Page 268 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
Page 269 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f you are still having trouble with Bixby Voice after trying these tips, contact a Samsung Service Centre.
Page 270 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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