Samsung UN55ES8000G E-Manual page 238

from only one speaker or from neither
speaker during the sound test. There
may be a problem with the TV. Contact
Samsung's Call Center for assistance.
No: Select
from the speakers. There may be a
problem with your external equipment.
Please check your connections. If the
problem persists, refer to the external
device's user manual.
●
Signal Information
No if you can hear sound