Figures and illustrations in this User Manual are provided for reference
only and may differ from actual product appearance. Product design and
specifications may be changed without notice.
Important Warranty Information Regarding
Television Format Viewing
See the warranty card for more information on warranty terms.
Wide screen format PDP Displays (with 16:9 aspect ratios, the ratio of the
screen width to height) are primarily designed to view wide screen format
full-motion video. The images displayed on them should primarily be in the wide
screen 16:9 ratio format, or expanded to fill the screen if your model offers this
feature, with the images constantly in motion. Displaying stationary graphics
and images on the screen, such as the dark sidebars on non-expanded
standard format television video and programming, should be limited to no
more than 5% of the total television viewing per week.
Additionally, viewing other stationary images and text such as stock market
crawls, video game displays, station logos, web sites or computer graphics and
patterns, should be limited as described above for all televisions. Displaying
stationary images for more than 5% of total viewing time can cause uneven
aging of your PDP display and leave subtle, but permanent burned-in ghost
images in the PDP picture. To avoid this, vary the programming and images,
and primarily display full screen moving images, not stationary patterns or dark
bars. On PDP models that offer picture sizing features, use these controls to
view different formats as a full screen picture.
Be careful in the selection of television formats you use for viewing and the
amount of time you view them. Uneven PDP aging as a result of format
selection and use, as well as burned in images, are not covered by your
Samsung limited warranty.
• SAMSUNG ELECTRONICS NORTH AMERICAN LIMITED WARRANTY
Subject to the requirements, conditions, exclusions and limitations of the original
Limited Warranty supplied with Samsung Electronics (SAMSUNG) products,
and the requirements, conditions, exclusions and limitations contained herein,
SAMSUNG will additionally provide Warranty Repair Service in the United States
on SAMSUNG products purchased in Canada, and in Canada on SAMSUNG
products purchased in the United States, for the warranty period originally
specified, and to the Original Purchaser only.
The above described warranty repairs must be performed by a SAMSUNG
Authorized Service Center. Along with this Statement, the Original Limited
Warranty Statement and a dated Bill of Sale as Proof of Purchase must be
presented to the Service Center. Transportation to and from the Service Center
is the responsibility of the purchaser. Conditions covered are limited only to
manufacturing defects in material or workmanship, and only those encountered
in normal use of the product.
Excluded, but not limited to, are any originally specified provisions for, in-
home or on-site services, minimum or maximum repair times, exchanges or
replacements, accessories, options, upgrades, or consumables.
For the location of a SAMSUNG Authorized Service Center, please call toll-free:
– In the United States : 1-800-SAMSUNG (1-800-726-7864)
– In Canada : 1-800-SAMSUNG
Important User Information
• Screen Image retention
Do not display a still image (such as that from a video game) on the plasma
display panel for more than a few minutes. Still images can cause screen
image retention (burn in). To avoid such image retention, reduce the degree
of brightness and contrast of the screen when displaying a still image.
• Heat on the top of the Plasma TV
The top side of the TV may become hot after long periods of use as heat
dissipates from the panel through the vent hole in the upper part of the TV.
© 2012 Samsung Electronics Co., Ltd. All rights reserved.
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This is normal and does not indicate any defect or operational failure of unit.
However, children should be prevented from touching the upper part of
• The TV is making a 'cracking' noise.
A 'cracking' noise may occur when the TV contracts or expands due
changes in the surrounding environment such as temperature or humidity.
This is normal and not a defect.
• Cell Defects
Your plasma TV has a panel containing 2,360,000 (HD-level) to 6,221,000
(FHD-level) pixels which require sophisticated technology to produce.
However, there may be a few bright or dark pixels on the screen. These
pixels will have no impact on the performance of the product.
• Avoid operating the TV at temperatures below 41°F (5°C)
• A still image displayed too long may cause permanent damage to the
Watching the Plasma TV in 4:3 format for a long period of
time may leave traces of the borders on the left, right, top, or
bottom of the screen. Playing a DVD or a game console may
have a similar effect. Damage caused by the above effect is
not covered by the warranty.
• After-images on the Screen.
Displaying still images from Video games or a PC for longer than a certain
period of time may produce partial after-images. To prevent this effect,
reduce the 'brightness' and 'contrast' when displaying still images for a
Warranty does not cover any damage caused by image retention.
Burn-in is not covered by the warranty.
The glass screen of your PDP TV can break if you accidently drop
the TV. Handle the TV with care. When moving the TV, always have
two or more people pick it up and carry it as a safety precaution.
Do not lay the TV flat on its face or back.
Your Samsung Plasma TV is a high quality television that has been carefully
packaged to protect the integrity of its glass panel and component parts during
shipment. It is, nonetheless, a fragile piece of electronics that requires careful
handling. Refrain from putting undue stress on any part of the packaging when
shipping or unpacking the TV. Use care when installing the TV. Avoid placing
the TV in a location where it may be struck, exposed to sharp impacts, or
fall. Panel breakage caused by a fall or impact strike is not covered under the
Contact SAMSUNG WORLDWIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care center.
Canada Inc., Customer
Service 55 Standish Court
Mississauga, Ontario L5R
85 Challenger Road
Ridgefield Park, NJ