Troubleshooting; Kensington Lock - Samsung UN40EH6000F User Manual

Kensington Lock

The Kensington Lock is not supplied by Samsung. It is a device
used to physically fix the system when using it in a public place.
Refer to the manual provided with the Kensington Lock for additional
information on proper use.
✎
Please find a "K" icon on the rear of the TV. The Kensington
slot is beside the "K" icon.
✎
The position and color may differ depending on the model.
Assembling the Wire Holder stand

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solution. If none of these troubleshooting tips apply, visit
samsung.com, then click on Support, or call Samsung customer service at 1-800-SAMSUNG.
Problem
Flickering and Dimming
Component Connections /
Screen Color
Screen Brightness
Unwanted Powering off
Possible Solution
If your Samsung Television is flickering or dimming sporadically, you may need to disable some of its energy efficient
features like the Eco Sensor or the Energy Saving feature. Follow the steps below with your remote to turn these
features off or on.
y Energy saving : Menu → Setup → Eco Solution → Energy Saving →Select Settings
y Eco Sensor : Menu → Setup → Eco Solution → Eco Sensor →Select Settings
If you find that the color on your Samsung television's screen is not correct or black and white, first run a Self
Diagnosis Test on the TV to make sure there are no device issues.
y Self Diagnosis : User Menu → Support → Self Diagnosis → Picture Test
y If the test is ok, try making sure ;
y Your connections are all consistent. For example, if you've used the AV In jack on your TV, make sure you have
used the AV Out jack on your video source.
y Try making sure you have connected to the correct jacks. For example, if you use the Component jacks, labeled
Pb, Pr, and Y, to connect your TV and video source, make sure you have connected the blue Pb jack on the
video source to the blue Pb jack on the TV, the red Pr jack on the source to the red Pr jack on the TV.
If you find that the colors on your Samsung TV are correct but just a little too dark or bright, there are some settings
you should check before calling for a repair.
y Backlight, Contrast, Brightness, Sharpness, Color, Tint and so on. Go to "Picture" in the Menu, and then try
adjusting these options.
If your Samsung TV appears to turn off by itself, there may be an issue with either your Timer settings or your Eco
friendly No Signal Power Off feature.
First make sure the Sleep Timer is not accidentally set. The Sleep Timer lets you fall asleep with the TV still on
knowing that it will turn off after a certain period of time and not waste energy.
y Sleep Timer : User Menu → Setup → Time → Sleep Timer
If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or Auto Power Off feature.
y No Signal Power Off : User Menu → Setup → Eco Solution → No Signal Power
y Auto Power Off : User Menu → Setup → Eco Solution → Auto Power Off
Display Modes (HDMI/DVI Input)
Optimal resolution is 1920 x 1080@60Hz.
Horizontal
Mode Resolution
Frequency (KHz)
640 x 350
IBM
720 x 400
640 x 480
MAC 832 x 624
1152 x 870
640 x 480
640 x 480
640 x 480
800 x 600
800 x 600
800 x 600
1024 x 768
1024 x 768
1024 x 768
VESA DMT 1152 x 864
1280 x 720
1280 x 800
1280 x 1024
1280 x 1024
1366 x 768
1440 x 900
1600 x 900RB
1680 x 1050
1920 x 1080
- 12 -
Vertical Pixel Clock
Frequency (Hz) Frequency (MHz)
31.469 70.086 25.175
31.469 70.087 28.322
35.000 66.667 30.240
49.726 74.551 57.284
68.681 75.062 100.000
31.469 59.940 25.175
37.861 72.809 31.500
37.500 75.000 31.500
37.879 60.317 40.000
48.077 72.188 50.000
46.875 75.000 49.500
48.363 60.004 65.000
56.476 70.069 75.000
60.023 75.029 78.750
67.500 75.000 108.000
45.000 60.000 74.250
49.702 59.810 83.500
63.981 60.020 108.000
79.976 75.025 135.000
47.712 59.790 85.500
55.935 59.887 106.500
60.000 60.000 108.000
65.290 59.954 146.250
67.500 60.000 148.500
Sync Polarity
(H / V)
+/-
-/+
-/-
-/-
-/-
-/-
-/-
-/-
+/+
+/+
+/+
-/-
-/-
+/+
+/+
+/+
-/+
+/+
+/+
+/+
-/+
+/+
-/+
+/+