Before contacting a service center
Situation
Suggested remedies
•
Make sure that the camera is correctly
connected to the TV with the A/V cable.
The TV does not
display your photos
•
Make sure that your memory card
contains photos.
•
Make sure that the USB cable is
connected correctly.
Your computer does
•
Make sure that your camera is switched
not recognize your
on.
camera
•
Make sure that you are using a supported
operating system.
Your computer
The file transmission may be interrupted by
disconnects the
static electricity. Disconnect the USB cable
camera while
and connect it again.
transferring files
Videos may not play on some video player
Your computer cannot
programs. To play video files captured with
play videos
your camera, install and use the Intelli-studio
program on your computer. (p. 105)
Situation
Intelli-studio is not
functioning properly
130
Appendixes
Suggested remedies
•
End Intelli-studio and restart the program.
•
You cannot use Intelli-studio on
Macintosh computers.
Make sure that PC Software is turned
•
on in the settings menu. (p. 115)
•
Depending on your computer's
specifications and environment, the
program may not launch automatically. If
this occurs, click Start → My Computer
→ Intelli-studio → iStudio.exe on your
computer.