Voice Assistant Issues
When the Voice Assistant isn't working, these steps may help resolve the problem.
The problem
The voice commands do not work well.
With Samsung Smart Remote, the
following features are available except
for voice recognition.
There is no response even if the voice
entry button is pressed.
During voice recognition, the heavy load
message appears and the function does
not work.
I want to see weather information of the
desired area.
Voice commands may differ depending on the
Refer to the command examples for each
•
Bixby:
Explore Now
•
Amazon
Alexa:
Settings
•
Google
Assistant:
Assistant Settings
Try pairing the remote control with the TV.
Unplug and then plug the TV power cable and then try again after 1 minute and
30 seconds. It may take a while if the voice recognition server is being
inspected.
Say with the area name included.
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Try this!
Voice
Assistant.
Voice
Assistant.
Settings
General
Voice
Settings
General
Amazon Alexa
Voice
Google