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TCP-AUTOLOADER User Manual This manual covers the following models: TCP-7450 TCP-7550...
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R-Quest Technologies, LLC. (hereinafter “R-Quest”) warrants its Products to be free from defects in materials and workmanship under normal and proper usage for the period of one year from the date of shipment from R-Quest. THIS WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER...
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(whichever is the later), and are subject to the same service interval requirements. 6) Removal of the R-Quest Label or Serial number from the product will void this warranty. 7) Inkjet Printers Only: Use only the appropriate genuine HP cartridges in the FlashJet 4800.
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Your warranty will be voided if original R-Quest packaging are not used. Within the first 30 days of warranty, R-Quest will cover the cost of shipping to the R-Quest factory via UPS Ground or other similar transportation method; otherwise you are responsible for the cost of shipping the product to R-Quest.
Upgrade License ............................. 19 Enabled options can be changed via these functions. To get a new key to enable new options contact R- Quest or an authorized R-Quest distributor....................19 Show Current Key ............................. 19 Enter New Key ............................19...
Carefully remove your TCP Autoloader from its shipping carton and verify that all parts are present. If there are missing or damaged parts contact R-Quest or an authorized distributor immediately to correct any mis-packed or missing parts.
Autoloader. Other packaging may not be as suitable. If you have already disposed of your packaging materials, you can receive a new set from R-Quest for a fee. Operating Environment Your TCP Autoloader system should be used in a climate controlled environment free of dirt, dust, excess humidity, excessive heat or electro- magnetic interference.
To do this: • First place a disc into the input hopper. • Go to the Utilities | Loader Utilities | Load – the loader should pick the disc. • Enter the Utilities | Loader Utilities | Loader Utilities | Extended Diags section •...
Quick Start Copying This quick start section assumes the Duplication Options (Set-up Menu | Job are set as for use with the FlashJet 4800 printer (described earlier). If Options) they are not or if these instructions do not work then go to the Operation chapter of this manual for detailed operating instructions.
The recorder tray will close and you are copying your first Disc! There is a percentage bar indicator at the top right corner of the display that shows the progress of each job. The above instructions will work for all printer configurations. Input hoppers can be loaded with blank discs and the robot will automatically change hoppers once the first input hopper becomes empty.
When the TCP Autoloader is turned on it performs a series of self-tests and displays several messages. Following are two messages displayed during a normal power-up: First: TCP Series R-Quest Technologies Firmware vX.YZ Then several status messages will be displayed. And Finally: >Copy Compare...
< YES Key (left cursor or ‘Y’ on a USB keyboard) Left arrow or YES – If being prompted to enter a number or character this key moves the cursor 1 character to the left. If prompted with a question this key answers YES.
Menus Structure Use the up /\ and down \/ arrow keys to position the cursor (a > character on the left most column of the display) to the desired menu item. Then use the ENTER key to select it. Following is a description of each menu selection. Copy Use this menu option to start copying discs by reading the master to the hard disk and then copy from the hard disk image.
Delete Image Delete a disc image stored on the hard drive. Rename Image Rename a disc Image currently stored on the hard drive. See the Entering Text section of this chapter for instructions on inputting text. Defragment HD Recover all hard drive space associated with erased images. Depending on the hard drive size and the number and size of erased images this function can take several minutes to complete.
NOTE: This function does not actually remove Images from the hard drive and is not a secure erase of the image data. It simply marks all the hard drive as unused and available for new images. The data remain on the disk until overwritten by another image file.
A file containing R-Quest approved recorder firmware can be obtained from the R-Quest web site, or R-Quest authorized distributors. This is the ONLY file that should be used to update the drives. Do not attempt to use any other file, as it may contain firmware that has not been approved by R-Quest, and may function incorrectly.
Writer Info Display Recorder manufacturer, model number and firmware revision. While it is possible to use different writer types, and different firmware revisions, R-Quest recommends using the same writer type and the latest approved writer firmware. Hard Drive Info Display the manufacturer, model number and capacity of the installed hard drive.
When the displayed selections are correct press the ENTER key to save or press the STOP key to exit and leave the options unchanged. Burn Discs If set to NO the system is in simulate mode and will not actually write a disc.
NOTE: is enabled and Images are stored on the hard drive Multi Image HD and then the Autoloader is operated with Multi Image HD set to NO all the previous images may be lost. Ask Quantity If set to YES, the user will be prompted for a quantity at the start of a copy/compare job.
Sticky Media If set to yes the loader will be more persistent when picking discs. Picking behaviour will include a shake during an input above the input stack. Certain types of media have been found to ‘stick’ together, and although the loader mechanism has been designed to pick, and physically touch one disc at a time, the attraction between discs can cause two to be picked at once.
Make sure the Disc media being used is rated for the speed being used. For instance if writing DVDs at 16X, ensure the media is rated for 16X write. R-Quest cannot guarantee that all recorders will record all media brands at their maximum rated speed. If the...
Set Network Name To give the TCP a recognisable network name, select this option and enter a user chosen name. By default the name will be “R-Quest xxxxx” where “xxxxx” is the serial number of the TCP autoloader. When using TrueNet software, this is the name that is see by TrueNet and used to identify which TCP autoloader to send jobs to.
Gateway IP Address In order to communicate with systems on different subnets, or to connect to R-Quest for automatic firmware updates, you need to enter the Gateway address. If you are unsure of this Gateway address, please contact your Network administrator or set Use DHCP = yes.
The TCP autoloader includes a real time clock system. The time and date may need to be adjusted from time-to-time, or if the TCP autoloader is delivered to a different time zone from the R-Quest factory. Set Time Enter the time in 24 clock format.
Entering Text (using the integrated keypad) Since there are no letters on the keyboard, text must be entered with the arrow keys. When text needs to be entered all available character positions are displayed between square brackets as follows: [ _ _ _ _ _ _ _ _ _ _ _ _ _] If the initial text is not defined all blanks will be displayed.
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If there are no master images currently on the hard disk, this message will not appear. Press the YES key. The next prompt will be for an Image name. Enter Image Name Use the /\, \/, > & < keys to enter a name for the image (see Entering Text). To use the default name (“NONAME”) just press the ENTER key.
Comparing Discs Comparing Discs allows a copy to be compared against a master image, to make sure there are no detectable differences. This feature is not available for Audio or Video tracks, because Audio/Video tracks do not have ECC (error correction codes) to guarantee data integrity.
Check that the power cable is correctly installed on the hard disk, and that the data cable is correctly connected between the hard disk and the copy electronics. If in doubt, contact your R-Quest authorized dealer. !! ERROR !! No Writers Found This suggests that either no writers are installed, or that they are incorrectly installed.
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The system tried to read a master disc, but found an error. Try reading at a slower speed, or replace the master with a new one. Disc Format Not Supported The system does not currently support this kind of disc format. Contact an authorized R-Quest dealer for possible firmware upgrades. 31 of 37...
Appendix B – Set-up Default Set-up Following is the default or as shipped from the factory configuration. Duplication Options Set-up This menu is located at Set-up Menu | Duplication Options. The factory defaults are: Burn Disc Compare Master Compare Copy Audit Copy Multi Image HD Ask Quantity...
Supported Formats Following are supported formats as of this writing. Contact your authorized distributor or R-Quest for an updated list. CD-ROM Mode 1, Form 1 (ISO 9660, UFS, HFS etc) CD-XA Mode 2, Form 1 & 2 CD-DA (Audio – with ISRC, UPC and Sub Indexes) CD-I (Green Book –...
Menu Structure Following is the TCP Autoloader menu structure (Note that some options are dependant on other options being enabled) Copy (or Copy & Compare if Compare is enabled) Compare Batch Mode Network Mode (See TrueNet user Manual) Image Menu Disc Images (Only if recorders installed) Load New Master...
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Job Options Burn Disc Compare Master Compare Copy Audit Copy Multi Image HD Append Sessions Ask Quantity Async Copying Copy Index Marks Progress Bar (Only on Towers) Check Blank Size Sticky Media (Only on Autoloaders_ Last Char Name Recorder Set-up CD Speed DVD Speed Master Drive...
Discs for Distribution Many users ask how they should make discs suitable for mass distribution. There are many software packages available for discs mastering. R-Quest does not recommend any specific package over another. However there are some basic recommendations. These are: For creating CD data discs for distribution, use ISO 9660 Mode 1 unless your application specifically requires CD-XA Mode 2.
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