Cleaning And Troubleshooting; Cleaning; Troubleshooting - Philips SignageSolutions 49BDL5055P User Manual

49BDL5055P
10.

Cleaning and Troubleshooting

10.1. Cleaning

Caution When Using the Display
• Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the display is usually very hot due to the high
temperature of exhaust air being released through the ventilation holes. Burns or personal injuries may occur if any body parts are brought too
close. Placing any object near the top of the display could also result in heat related damage to the object as well as the display itself.
• Be sure to disconnect all cables before moving the display. Moving the display with its cables attached may damage the cables and thus cause fire
or electric shock.
• Disconnect the power plug from the wall outlet as a safety precaution before carrying out any type of cleaning or maintenance procedure.
Front Panel Cleaning Instructions
• The front of the display has been specially treated. Wipe the surface gently using only a cleaning cloth or a soft, lint-free cloth.
• If the surface becomes dirty, soak a soft, lint-free cloth in a mild detergent solution. Wring the cloth to remove excess liquid. Wipe the surface of
the display to remove dirt. Then use a dry cloth of the same type to dry.
• Do not scratch or hit the surface of the panel with fingers or hard objects of any kind.
• Do not use volatile substances such as insert sprays, solvents and thinners.
Cabinet Cleaning Instructions
• If the cabinet becomes dirty, wipe the cabinet with a soft, dry cloth.
• If the cabinet is extremely dirty, soak a lint-free cloth in a mild detergent solution. Wring the cloth to remove as much moisture as possible. Wipe
the cabinet. Use another dry cloth to wipe over until the surface is dry.
• Do not allow any water or detergent to come into contact with the surface of the display. If water or moisture gets inside the unit, operating
problems, electrical and shock hazards may result.
• Do not scratch or hit the cabinet with fingers or hard objects of any kind.
• Do not use volatile substances such as insert sprays, solvents and thinners on the cabinet.
• Do not place anything made from rubber or PVC near the cabinet for any extended periods of time.

10.2. Troubleshooting

Symptom
No picture is displayed
Interference displayed on the display or audible
noise is heard
Color is abnormal
Picture is distorted with abnormal patterns
Display image doesn't fill up the full size of the
screen
Possible Cause
1. The power cord is disconnected.
2. The main power switch on the back of the
display is not switched on.
3. The selected input has no connection.
4. The display is in standby mode.
Caused by surrounding electrical appliances or
fluorescent lights.
The signal cable is not connected properly.
1. The signal cable is not connected properly.
2. The input signal is beyond the capabilities of
the display.
1. The zoom mode is not set correctly.
2. Scan Mode may be set incorrectly to
underscan.
3. If the image exceeds the screen size, Scan
Mode may need to be set to Underscan.
58
Remedy
1. Plug in the power cord.
2. Make sure the power switch is switched on.
3. Connect a signal connection to the display.
Move the display to another location to see is the
interference is reduced.
Make sure that the signal cable is attached firmly
to the back of the display.
1. Make sure that the signal cable is attached
firmly.
2. Check the video signal source to see if it
is beyond the range of the display. Please
verify its specifications with this display's
specification section.
Use the Zoom mode or Custom zoom function
in the Screen menu to fine tune display geometry
and time frequency parameter.