Samsung Galaxy Tab Active3 User Manual

Samsung Galaxy Tab Active3 User Manual

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USER MANUAL
SM-T577U/DS
English (CA). 11/2020. Rev.1.0
www.samsung.com/ca

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Table of Contents
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Summary of Contents for Samsung Galaxy Tab Active3

  • Page 1 USER MANUAL SM-T577U/DS English (CA). 11/2020. Rev.1.0 www.samsung.com/ca...
  • Page 2: Table Of Contents

    109 AR Zone Battery 112 Edge screen SIM or USIM card (nano-SIM card) 114 Multi window Memory card (microSD card) 117 Samsung Daily Protective case 118 Samsung Members Turning the device on and off 119 Samsung Notes Initial setup 124 PENUP...
  • Page 3 Table of Contents Settings 186 Users 188 Samsung Cloud 152 Introduction 189 Google 152 Connections 190 Advanced features 153 Wi-Fi 191 Motions and gestures 155 Bluetooth 192 Digital Wellbeing and parental 157 NFC and payment controls 159 Data saver 192 Digital Wellbeing...
  • Page 4: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 5 Basics • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment.
  • Page 6 Basics • The rubber seal fitted to the back cover is an important component of the device. Take care when opening and closing the back cover to avoid damaging the rubber seal. Also, ensure that the rubber seal is free from debris, such as sand or dust to prevent damage to the device.
  • Page 7: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 8 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 9 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...
  • Page 10: Device Layout And Functions

    (Whether a case is supplied may vary by region or service provider.) • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
  • Page 11 Basics Device layout Proximity/Light sensor Front camera Volume key SIM card / Memory card tray Side key (Power/Bixby) Active key Touchscreen Keyboard dock port Recents key Back key Home key (Fingerprint recognition sensor) Multipurpose jack (USB Type-C) Rear camera Microphone Main antenna GPS antenna Flash...
  • Page 12 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.
  • Page 13 Basics Hard keys Volume key Side key (Power/Bixby) Active key Home key Recents key Back key Function • Press to adjust the device volume. Volume key • When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. Side key •...
  • Page 14 Basics Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key. Launch the Settings app, tap Advanced features → Side key, and then select an option you want.
  • Page 15 • Do not hard press on the screen with the S Pen. The pen nib may be deformed. • If you use the S Pen at sharp angles on the screen, the device may not recognize the S Pen actions. • If the S Pen is not working properly, take it to a Samsung Service Centre.
  • Page 16: Battery

    Basics Battery Installing the battery Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts.
  • Page 17 Ensure that the back cover is closed tightly to prevent water and dust from entering the device. An open or loose back cover may allow water and dust to enter the device and cause damage. Use only Samsung-approved back covers and accessories with the device. Removing the battery Remove the back cover.
  • Page 18 Charge the battery before using it for the first time or when it has been unused for extended periods. Only use a Samsung-approved battery, charger, and cable specifically designed for your device. An incompatible battery, charger, or cable can cause serious injuries or damage to your device.
  • Page 19 Basics Plug the USB power adapter into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Do not remove the battery before removing the charger. This may damage the device.
  • Page 20 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 21: Sim Or Usim Card (Nano-Sim Card)

    Insert the SIM or USIM card provided by the mobile telephone service provider. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 22: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 23 Basics Pull the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled. Place a memory card on the tray with the gold-coloured contacts facing downwards. Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may fall out of the tray.
  • Page 24 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
  • Page 25: Protective Case

    Basics Protective case Installing the protective case Insert the upper part of the device into the case, and then press the edges of the bottom part one by one using both hands to firmly install it.
  • Page 26 Basics Removing the protective case With the device upright, push the edges of the upper part one at a time using both hands until the device protrudes from the case, then remove the device from it. Installing the S Pen Insert the S Pen into the top of the protective case.
  • Page 27: Turning The Device On And Off

    Basics Turning the device on and off Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted, such as airplanes and hospitals. Turning the device on Press and hold the Side key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
  • Page 28: Initial Setup

    Samsung services provided by mobile devices, TVs, and the Samsung website. To check the list of services that can be used with your Samsung account, launch the Settings app and tap Accounts and backup → Accounts → Samsung account → Apps and services.
  • Page 29 Basics Signing in to your Samsung account If you already have a Samsung account, sign in to your Samsung account. You can also sign in using your Google account. Launch the Settings app and tap Accounts and backup → Accounts → Add account →...
  • Page 30: Transferring Data From Your Previous Device (Smart Switch)

    Launch the Settings app and tap Accounts and backup → Smart Switch. • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data wirelessly Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
  • Page 31 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
  • Page 32: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 33 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 34 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 35 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or the Back key. Finder Home screen Apps screen...
  • Page 36 Basics Launching Finder Search for content on the device quickly. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
  • Page 37 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home.
  • Page 38 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 39 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. • The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
  • Page 40 Basics Icon Meaning Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on.
  • Page 41 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.
  • Page 42: Notification Panel

    Basics Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 43 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. Finder Access additional options. Adjust the brightness of the display. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.
  • Page 44: Screen Capture And Screen Record

    Basics Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel. Open the notification panel and tap Devices. Nearby connected devices and SmartThings devices and scenes will appear. Select a nearby device or a SmartThings device to control it, or select a scene to launch it.
  • Page 45 Basics After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: • : Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap , the screen will automatically scroll down and more content will be captured.
  • Page 46: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send emails, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. View more keyboard functions.
  • Page 47 • : Search for content and enter it. → • : Translate text and enter it. → • : Enter your personal information registered to Samsung Pass. • → • : Share video links. → • : Add an item from the clipboard.
  • Page 48 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
  • Page 49: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider.
  • Page 50 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Uninstall: Uninstall downloaded apps. • Disable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature. Enabling apps Launch the Settings app, tap Apps →...
  • Page 51: Pen Features

    Apps and features S Pen features Air command Air command is a menu that provides S Pen features and quick access to frequently used apps. To open the Air command panel, hover the S Pen over the screen and press the S Pen button. You can also tap the Air command icon with the S Pen.
  • Page 52 Activate various S Pen features from the Air command panel. The shortcuts that do not appear on the panel by default can be added by using the Add shortcuts feature. • Create note: Create notes easily in a pop-up window without launching the Samsung Notes app. Refer to Samsung Notes for more information.
  • Page 53 Apps and features Air command icon When the Air command panel is closed, the Air command icon will remain on the screen. You can open the Air command panel by tapping the icon with the S Pen. To move the icon, drag to a new location.
  • Page 54 Apps and features Select an option to use with the selected area. • Extract text: Extract text from the selected area. • Pin to screen: Pin the selected area to the screen. • : Automatically changes the appearance of the selected area. •...
  • Page 55 Apps and features Tap Record to start capturing. • Before capturing a video, make sure that the video is playing. • The maximum duration you can capture an area of the video for will be displayed on the screen. • When capturing an area from a video, its sound will not be recorded. Tap Stop to stop capturing.
  • Page 56 Apps and features Write a memo on the screenshot. Save Eraser Share Undo Redo Select an option to use with the screenshot. • : Share the screenshot with others. • : Save the screenshot in Gallery.
  • Page 57 Apps and features Live messages Instead of a text message, create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file. When you want to send an animated message, open the Air command panel and tap Live messages.
  • Page 58 Apps and features Translate Hover the S Pen over the text you want to translate. The units included in the text will also be converted. • To use this feature, your device must be connected to a Wi-Fi or mobile network. •...
  • Page 59 Apps and features Bixby Vision When you hover the S Pen over the content, the content is recognized and available search icons will appear. Use the features to search for similar images, detect and translate text, and more. Refer to Bixby Vision for more information.
  • Page 60 Apps and features Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view. For example, launch a map app, open the Air command panel, and then tap Glance. The app will be reduced to a thumbnail at the bottom of the screen.
  • Page 61 Apps and features Write on calendar Mark your schedules easily and quickly by writing or drawing on the calendar screen. You can view and manage your schedules on the calendar screen. Open the Air command panel, tap Write on calendar, and then mark your schedules on the calendar.
  • Page 62 Apps and features Air view Hover the S Pen over an item on the screen to preview content or view information in a pop- up window. In some apps, Action buttons will be displayed on the preview window. Action buttons If this feature is not activated, launch the Settings app, tap Advanced features →...
  • Page 63 When the screen is off, hover the S Pen over the screen and press the S Pen button. Write or draw a memo. To extend the page, tap To save the memo, tap Save. The memo will be saved to Samsung Notes → → Folders → Screen off memos.
  • Page 64: Bixby

    When you launch Bixby for the first time, the Bixby intro page will appear. You must select the language to use with Bixby, sign in to your Samsung account according to the on-screen instructions, and then agree to the terms and conditions.
  • Page 65 Apps and features Select the language to use with Bixby. Tap Sign in to Samsung account and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in, your account information will appear on the screen.
  • Page 66 Apps and features "How's the weather today?" Listening Corresponding function launched If Bixby asks you a question during a conversation, while pressing and holding the Side key, answer Bixby. Or, tap and answer Bixby. If you are using headphones or Bluetooth audio devices, or start a conversation by saying “Hi, Bixby”, you can continue the conversation without tapping the icon.
  • Page 67 Apps and features Waking up Bixby using your voice You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby will respond to your voice when you say “Hi, Bixby”. → → Voice wake-up. Launch the Bixby app and tap Tap the Wake with “Hi, Bixby”...
  • Page 68: Bixby Vision

    • The available features and search results may vary depending on the region or service provider. • This feature may not be available or you may not get correct search results depending on the image size, format, or resolution. • Samsung is not responsible for the product information provided by Bixby Vision.
  • Page 69 Apps and features Launching Bixby Vision Launch Bixby Vision using one of these methods. • In the Camera app, tap MORE on the shooting modes list and tap BIXBY VISION. • In the Gallery app, select an image and tap •...
  • Page 70 Apps and features Searching for similar images and related information Search for images similar to the recognized object online and related information. You can view various images with properties similar to the object, such as colour or shape, and view the related information.
  • Page 71: Bixby Routines

    Apps and features Bixby Routines Introduction Bixby Routines are a service that automates settings you use repeatedly and suggests useful features according to your frequent situations by learning your usage patterns. For example, a ‘before bed’ routine will perform actions, such as turning on silent mode and dark mode, to not be jarring on your eyes and ears when you use the device before going to bed.
  • Page 72 Apps and features Adding routines from the recommendation list View the list of useful features and add them as your own routines. Launch the Settings app and tap Advanced features → Bixby Routines. On the Discover list, select a routine you want and tap Save. •...
  • Page 73 Apps and features Adding your own routines Add features you want to use as routines. Launch the Settings app and tap Advanced features → Bixby Routines → , set conditions, and then tap Next. If you want to set the routine’s running condition to manual, tap Start button tapped. , set actions, and then tap Done.
  • Page 74: Phone

    Call & text on other devices switch to activate it. You must register and sign in to the same Samsung account on your device and the other device. Some calling and messaging features may not be available.
  • Page 75 Apps and features Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call using Google Duo. Access additional options. Add the number to the contacts list. Search for a contact.
  • Page 76 Apps and features Making an international call Launch the Phone app and tap Keypad. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap Receiving calls Answering a call When a call comes in, drag outside the large circle.
  • Page 77 Apps and features Options during calls • : Access additional options. • Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed. • Hold call: Hold a call. Tap Resume call to retrieve the held call. •...
  • Page 78 Apps and features Adding a phone number to Contacts from the calls list Launch the Phone app and tap Recents. Tap a phone number and tap Add. Tap Create new contact to create a new contact, or tap Update existing contact to add the number to an existing contact.
  • Page 79: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app and tap Select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
  • Page 80 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 81 Apps and features Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • : Make a voice or video call. • : Compose a message. • : Compose an email. Sharing contacts You can share contacts with others by using various sharing options. Launch the Contacts app, tap at the top of the contacts list, and then tap Share.
  • Page 82: Messages

    Call & text on other devices switch to activate it. You must register and sign in to the same Samsung account on your device and the other device. Some calling and messaging features may not be available.
  • Page 83 Apps and features Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the message input field is empty. Recipient Enter recipients.
  • Page 84 Apps and features On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then • To adjust the font size, spread two fingers apart or pinch on the screen. Sorting messages You can sort messages by category and manage them easily.
  • Page 85 Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap at the top of the messages list, tap Settings → Notifications, and then tap the switch to activate it. Change the notification settings.
  • Page 86: Internet

    Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
  • Page 87 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode → Turn on Secret mode. If you are using this feature for the first time, set whether to use a password for secret mode.
  • Page 88: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. •...
  • Page 89 Apps and features to take a photo. Camera settings Options for current shooting mode Switch between the front and rear cameras. Select a camera. Take a photo. Scene optimizer button Preview thumbnail Shooting modes Current mode • The preview screen may vary depending on the shooting mode and which camera is being used.
  • Page 90 Apps and features Options for current shooting mode On the preview screen, use the following options. Options for current shooting mode The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a photo. •...
  • Page 91 Apps and features Changing shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list...
  • Page 92 Apps and features Selecting a camera for shooting On the preview screen, select the camera you want and take a photo or record a video. This feature is only available in some shooting modes. • (Wide-angle): The wide-angle camera lets you take basic photos or record normal videos.
  • Page 93 Apps and features Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. The intelligent camera feature automatically recognizes the subject and optimizes the colour and any effects. On the shooting modes list, tap PHOTO and tap to take a photo.
  • Page 94 Apps and features Shot suggestions The camera suggests the ideal composition for the photo by recognizing the position and angle of your subject. On the preview screen, tap and tap the Shot suggestions switch to activate it. On the shooting modes list, tap PHOTO. A guide will appear on the preview screen.
  • Page 95 Apps and features Taking selfies You can take self-portraits with the front camera. On the shooting modes list, tap PHOTO. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. Face the front camera lens. to take a photo.
  • Page 96 Apps and features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
  • Page 97 Apps and features Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO. Select options and customize the settings, and then tap to take a photo. Available options •...
  • Page 98 Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. •...
  • Page 99 Apps and features Night mode Take a photo in low-light conditions, without using the flash. When you use a tripod, you can get brighter and steadier results. On the shooting modes list, tap MORE → NIGHT. and hold your device steady until shooting is complete. Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly.
  • Page 100 Apps and features Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. On the shooting modes list, tap MORE → HYPERLAPSE. and select a frame rate option. If you set the frame rate to Auto, the device will automatically adjust the frame rate according to the changing rate of the scene.
  • Page 101 Apps and features Videos • Rear video size: Select a resolution for videos you want to take with the rear camera. Using a higher resolution will result in higher quality videos, but they will take up more memory. • Front video size: Select a resolution for videos you want to take with the front camera. Using a higher resolution will result in higher quality videos, but they will take up more memory.
  • Page 102: Gallery

    Apps and features • Watermark: Add a watermark in the bottom left corner when taking pictures. • Reset settings: Reset the camera settings. • Contact us: Ask questions or view frequently asked questions. • About Camera: View the Camera app version and legal information. Gallery Introduction View images and videos stored in your device.
  • Page 103 Apps and features Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images. When you tap the image preview, you can view all the images in the group.
  • Page 104 Apps and features Cropping images by enlarging an area Launch the Gallery app and tap Pictures. Select an image. Double-tap or spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file. Saved image thumbnail...
  • Page 105 Apps and features Viewing videos Launch the Gallery app and tap Pictures. Select a video to play. Tap Play video to play the video. Display your videos. Access additional Capture the current options. screen. Create an animated Rewind or GIF. fast-forward by dragging the bar.
  • Page 106 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Creating albums You can add albums and sort files. Launch the Gallery app and tap Albums. Tap →...
  • Page 107 Apps and features Creating album groups You can add groups and sort albums. Launch the Gallery app and tap Albums. Tap → Create group. Enter a title for the group and tap Create. Select the group, tap Add albums, tick albums, and then tap Add. The albums will be moved to the group.
  • Page 108 Launch the Gallery app, tap → Settings → Cloud sync, and then follow the on-screen instructions to complete the sync. The Gallery app and the cloud will be synced. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
  • Page 109: Ar Zone

    Apps and features AR Zone Introduction AR Zone provides you AR (augmented reality) related features. Choose a feature and capture fun photos or videos. Launching AR Zone Use the following methods to launch AR Zone: • Launch the AR Zone app. •...
  • Page 110 Apps and features AR Doodle Record fun videos with virtual handwriting or drawings on faces or anywhere else. When the camera recognizes a face or space, the doodles on the face will follow the face as it moves, and the doodles in the space will be fixed in the same place even if the camera moves. Launch the AR Zone app and tap AR Doodle.
  • Page 111 Apps and features Deco Pic Capture photos or videos with various stickers. Launch the AR Zone app and tap Deco Pic. Select a sticker you want to use. to take a photo or tap and hold to record a video. You can view and share the photos and videos that you have captured in Gallery.
  • Page 112: Edge Screen

    Apps and features Edge screen Introduction You can quickly access your favourite apps and features from the Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. If the Edge panel handle is not visible, launch the Settings app, tap Display → Edge screen, and then tap the Edge panels switch to activate it.
  • Page 113 Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. Drag the Edge panel handle towards the centre of the screen. to open the Edge panel settings screen. Tick Edge panels to display. •...
  • Page 114: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
  • Page 115 Apps and features Split screen view Press the Recents key to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. On the lower window, swipe left or right to select another app to launch.
  • Page 116 Apps and features Pop-up view Press the Recents key to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimize the window.
  • Page 117: Samsung Daily

    Samsung Daily View the latest news and various content, such as videos and games. • To use Samsung Daily, your device must be connected to a Wi-Fi or mobile network. • To fully use this feature, you must sign in to your Samsung account.
  • Page 118: Samsung Members

    The content of the cards update automatically at a specified interval. You can update cards whenever you want by swiping downwards on the screen. To close Samsung Daily, swipe to the left on the screen or press the Back key. Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports.
  • Page 119: Samsung Notes

    Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app and tap Compose a note. You can change the input method by tapping Sort pages.
  • Page 120 Apps and features Using the eraser When you want to erase handwriting from a note, tap and select an area to erase. Alternatively, select an area while pressing and holding the S Pen button. To change the eraser type, tap once more.
  • Page 121 Apps and features Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming. When there is handwriting on the note, tap To change the shape of the selection, tap once more. Tap or draw a line around the input to select. •...
  • Page 122 Apps and features Changing styles You can change the style of your handwriting and drawings. After writing or drawing on the screen, tap twice. Select a colour or line thickness you want. Point the S Pen toward where you want to apply the style. icon will appear.
  • Page 123 Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it. Launch the Samsung Notes app. Select a note and tap → Pin to home screen. The note will be added to the Home screen.
  • Page 124: Penup

    PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork, view others’ artwork, and get useful drawing tips. Your profile Your activities Post your artwork. View artwork by category. You can sign in to PENUP with your Samsung account or other SNS accounts.
  • Page 125 Apps and features Posting your artwork Launch the PENUP app and tap Select an option. • Tap Drafts, finish artwork, and then tap Done. • Tap From Gallery, select your artwork to post, and then tap Done. • Tap Photo drawing, select an option to take a photo or select a photo, draw on it, and then tap Done.
  • Page 126 Apps and features Live drawing Draw along as you watch the live drawing video that shows the process of completing an image. You can easily draw a nice image. Launch the PENUP app and tap Live drawing. Select an image. Tap Learn to draw.
  • Page 127 Apps and features Photo drawing Draw images on your photos and keep them as your own works of art. Select a photo from Gallery or take a photo and draw on the photo. After completing your drawing, you can see the image you drew by hiding the photo.
  • Page 128: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events Launch the Calendar app and tap or double-tap a date. Enter event details. Change the event's colour. Enter a title. Set the duration. Enter the location.
  • Page 129: Reminder

    Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.
  • Page 130 Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. For example, create a reminder to alert you to ‘Water the flowers when I get home’...
  • Page 131: Samsung Flow

    Samsung Flow allows you to easily connect your tablet to your smartphone and use them conveniently, such as checking notifications or sharing contents. Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow is not installed, download it from Galaxy Store or Play Store.
  • Page 132 Share your smartphone’s mobile data connection with your tablet using a mobile hotspot when the Internet connection is not available on your tablet. On your tablet, launch the Samsung Flow app. You can access the Internet on your tablet using your smartphone’s mobile data connection.
  • Page 133: Voice Recorder

    Apps and features Voice Recorder Introduction Use different recording modes for various situations. The device can convert your voice to text. Making voice recordings Launch the Voice Recorder app. to start recording. Speak into the microphone. • Tap to pause recording. •...
  • Page 134: My Files

    Apps and features Changing the recording mode Launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • Standard: This is the normal recording mode. • Speech-to-text: The device records your voice and simultaneously converts it to on-screen text.
  • Page 135 Apps and features Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save. To open the keypad to enter an alarm time, tap the time input field. To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
  • Page 136: Calculator

    Apps and features Stopwatch Launch the Clock app and tap Stopwatch. Tap Start to time an event. To record lap times while timing an event, tap Lap. Tap Stop to stop timing. • To restart the timing, tap Resume. • To clear lap times, tap Reset. Timer Launch the Clock app and tap Timer.
  • Page 137: Samsung Kids

    (Samsung Kids) to activate Open the notification panel, swipe downwards, and then tap it. The Samsung Kids screen will appear. When starting Samsung Kids for the first time or after performing a data reset, follow the on-screen instructions to complete the setup.
  • Page 138: Smartthings

    • Show Content page: Set the device to display the Samsung partner’s content page on the Samsung Kids screen. Closing Samsung Kids To close Samsung Kids, press the Back key or tap → Close Samsung Kids, and then enter your unlock code. SmartThings Introduction Control and manage smart appliances and Internet of Things (IoT) products with your tablet.
  • Page 139 • To use SmartThings, your tablet and other devices must be connected to a Wi-Fi or mobile network. To fully use SmartThings, you must sign in to your Samsung account.
  • Page 140 Apps and features Select a device type. Or, tap Scan nearby or tap to search for devices. Follow the on-screen instructions to connect devices. Viewing and controlling connected devices You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume.
  • Page 141 Apps and features Adding scenes Add a scene and register devices to it to control multiple devices at the same time. Launch the SmartThings app. → and select a location. → Scenes → Add scene. Enter the scene name. under Actions to add actions to perform. Tap Save.
  • Page 142: Sharing Content

    Apps and features Receiving notifications You can receive notifications from connected devices on your tablet. For example, when the laundry is finished, you can receive a notification on your tablet. → → To set devices to receive notifications, launch the SmartThings app, tap Notifications, and then tap the switches next to the devices you want.
  • Page 143 Apps and features Quick Share Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings supported devices. This feature does not support sharing videos with TVs or SmartThings supported devices. To watch videos on TV, use the Smart View feature. Launch the Gallery app and select an image.
  • Page 144 Apps and features Link Sharing Share large files. Upload files to the Samsung storage server and share them with others via a Web link. To use this feature, you must sign in to your Samsung account. Launch the Gallery app and select an image.
  • Page 145: Music Share

    Apps and features Music Share The Music Share feature allows you to easily share your Bluetooth speaker that is already connected to your device with others. For example, you can play music stored on your friend’s phone or tablet via your car speaker while keeping it and your tablet connected. This feature is available only on devices that support the Music Share feature.
  • Page 146: Smart View

    Apps and features Friend’s phone or tablet Select your car speaker connected to your tablet. Your tablet Accept the connection request. Your friend’s phone or tablet and your tablet will be connected. Friend’s phone or tablet Play a music file. The music will play on your car speaker.
  • Page 147: Daily Board

    Apps and features Daily Board Introduction Daily Board lets you use your tablet as a picture frame or bulletin board when it is charging with a USB cable or charging dock. You can enjoy a slide show with your favourite images and view information, such as the time, weather, or your calendar.
  • Page 148 Apps and features Setting the information view mode of the Daily Board main screen Change the view mode of the information, such as the clock, weather, or calendar displayed on the Daily Board main screen. Launch the Settings app and tap Advanced features → Daily Board. Tap Time, weather, and calendar and select a view mode.
  • Page 149 Apps and features Controlling the music You can control music playback easily on Daily Board. and select an app to control playback. Configuring settings for Daily Board Configure various settings for Daily Board and make Daily board more personalized. • Slideshow: Select the images to add to the slide show and change the settings for slide show, such as the image order, transition speed, and style.
  • Page 150: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 151 Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Make a simple video call.
  • Page 152: Introduction

    Settings Introduction Customize device settings. You can make your device more personalized by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
  • Page 153: Wi-Fi

    Settings • Data usage: Keep track of your data usage amount and customize the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can activate the data saver feature to prevent some apps running in the background from sending or receiving data.
  • Page 154 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap → Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, turn on its Wi-Fi Direct feature.
  • Page 155: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 156 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
  • Page 157: Nfc And Payment

    Settings NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna.
  • Page 158 Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.
  • Page 159: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.
  • Page 160: Mobile Hotspot And Tethering

    Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi or USB. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.
  • Page 161: More Connection Settings

    On the connected device, use the device’s mobile data connection to access the Internet. Auto Hotspot You can share your device’s mobile data connection with other devices signed in to your Samsung account without entering a password. Tap the Auto Hotspot switch to activate it. More connection settings Customize settings to control other connection features.
  • Page 162 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
  • Page 163: Sounds And Vibration

    Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...
  • Page 164: Separate App Sound

    Settings Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker.
  • Page 165: App Icon Badges

    Settings App icon badges You can set the device to display a number or dot badge on apps that have notifications. You can also set it to display no badges. On the Settings screen, tap Notifications → App icon badges and tap the switch to activate it.
  • Page 166: Dark Mode Settings

    Settings • Home screen: Configure settings for the Home screen, such as the screen grid or layout. • Edge screen: Change the settings for the Edge screen. Refer to Edge screen for more information. • Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors.
  • Page 167: Font Size And Style

    Settings Font size and style Change the font size and style. On the Settings screen, tap Display → Font size and style. Change the font style and boldness setting and drag the adjustment bar under Font size to change the size. Screensaver You can set to display images as a screensaver when the screen turns off automatically.
  • Page 168: Wallpaper

    Settings Wallpaper Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper. Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. •...
  • Page 169: Smart Lock

    Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. •...
  • Page 170: Face Recognition

    • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information.
  • Page 171 Settings Precautions for using face recognition Before using the face recognition to unlock your device, keep the following precautions in mind. • Your device could be unlocked by someone or something that looks like your image. • Face recognition is less secure than Pattern, PIN, or Password. For better face recognition Consider the following when using face recognition: •...
  • Page 172 Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.
  • Page 173: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 174 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The device may not recognize fingerprints that are affected by wrinkles or scars. • The device may not recognize fingerprints from small or thin fingers. •...
  • Page 175 Settings Register your fingerprint. Place your finger on the Home key. After the device detects your finger, lift it up and place it on the Home key again. When you are finished registering your fingerprints, tap Done. Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor.
  • Page 176: Samsung Pass

    • To use this feature, your device must be connected to a Wi-Fi or mobile network. • To use this feature, you must sign in to your Samsung account. Refer to Samsung account for more information.
  • Page 177 Verify with Samsung Pass switch to activate it. Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. Open a website that you want to sign in to.
  • Page 178 Settings Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Sign-in and select a website or app from the list.
  • Page 179: Secure Folder

    On the Samsung Pass main screen, tap → Settings → Leave Samsung Pass. • Your Samsung account will remain active. • The Samsung Pass data on other devices signed in to your Samsung account will also be deleted. Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others.
  • Page 180 • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your...
  • Page 181 Settings Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used. Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder. Select a lock option. To manually lock your Secure Folder, tap → Lock and exit. Moving content to Secure Folder Move content, such as photos and videos, to Secure Folder.
  • Page 182 Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 183 To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap Uninstall. To access data backed up from Secure Folder, launch the My Files app and tap Internal storage → Secure Folder. Notes saved in Samsung Notes will not be backed up.
  • Page 184: Privacy

    • Send diagnostic data: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • Samsung account privacy: Manage personal data related to your Samsung account and change the settings for Customization Service. • Advanced: Configure advanced settings for privacy.
  • Page 185: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.
  • Page 186: Users

    Settings Users Set up additional user accounts for other users to use the device with personalized settings, such as email accounts, wallpaper preferences, and more. This feature may not be available depending on the region or service provider. Following types of user accounts are available: •...
  • Page 187 Settings Adding restricted profiles On the Settings screen, tap Accounts and backup → Users. Tap Add user or profile → User (restricted profile). If you are not using a secure screen lock method with the administrator account, follow the on-screen instructions to set one up. Select the apps and content that restricted users are allowed to access.
  • Page 188: Samsung Cloud

    . Samsung Cloud Sync your device’s data with Samsung Cloud and view the data you have synced in each app. You can also back up your device’s data to Samsung Cloud and restore it later. To use Samsung Cloud, you must sign in to your Samsung account.
  • Page 189: Google

    Settings screen, tap Accounts and backup → Samsung Cloud → Back up data. • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Samsung Cloud → Restore data →...
  • Page 190: Advanced Features

    • Call & text on other devices: Use your device’s calling and messaging features on other devices signed in to your Samsung account. This feature may not be available depending on the region or service provider. • Smart pop-up view: Select apps to view their notifications via pop-up windows. When using this feature, you can quickly view the contents via pop-up windows by tapping the icon on the screen.
  • Page 191: Motions And Gestures

    Settings • Reduce animations: Set the device to reduce the screen effects of certain actions, such as opening or closing apps. • Motions and gestures: Activate the motion feature and configure settings. Refer to Motions and gestures for more information. Motions and gestures Activate the motion feature and configure settings.
  • Page 192: Digital Wellbeing And Parental Controls

    Settings Digital Wellbeing and parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.
  • Page 193 Settings Setting your goals You can set goals for how long to use your device and how many times to unlock it a day. On the Settings screen, tap Digital Wellbeing and parental controls. Tap Screen time or Unlocks under Your goals, set a goal, and then tap Set. Setting timers for apps You can limit the daily usage time for each app by setting a timer.
  • Page 194: Device Care

    Settings Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimize the device with a tap of your finger. Optimizing your device On the Settings screen, tap Device care → Optimize now. The quick optimization feature improves device performance through the following actions.
  • Page 195 Settings Power mode Select a power mode that suits your device usage purposes. Tap Power mode and select an option. • Optimized: Optimized for a balance between the device’s performance and battery usage. • Medium power saving: Activate power saving mode to extend the battery’s usage time. •...
  • Page 196: Storage

    The available capacity may change when you update the device. • You can view the available capacity of the internal storage in the Specification section for your device on the Samsung website. Managing the storage To delete files or uninstall apps that you do not use any more, select a category. Then, tick items to select and tap Delete or Uninstall.
  • Page 197: General Management

    Settings General management Customize your device’s system settings or reset the device. On the Settings screen, tap General management. • Language and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language.
  • Page 198: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Screen reader: Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial. •...
  • Page 199: User Manual

    Settings Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. User manual View help information to learn how to use the device and apps or configure important settings.
  • Page 200: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 201 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 202 Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialing. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 203 Appendix The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again.
  • Page 204 • On your device, launch the Settings app, tap General management → Reset → Reset network settings → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre.
  • Page 205 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 206: Health And Safety

    The term ‘device’ refers to the product and its battery, charger, the items supplied with the product, and any Samsung-approved accessories used with the product. Warning: Failure to comply with safety warnings and regulations can cause serious injury or death.
  • Page 207 • Use only a Samsung-approved battery and charger specifically designed for your device. An incompatible battery or charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.
  • Page 208 Health and Safety Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers • The battery may leak. • Your device may overheat and cause a fire. Do not use or store your device in areas with high concentrations of dust or airborne materials Dust or foreign materials can cause your device to malfunction and may result in fire or electric shock.
  • Page 209 Health and Safety Caution: Failure to comply with safety cautions and regulations can cause injury or property damage Do not use your device near other electronic devices • Most electronic devices use radio frequency signals. Your device may interfere with other electronic devices.
  • Page 210 If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion.
  • Page 211 Health and Safety • Do not engage in stressful or emotional conversations that may be distracting. Make the person you are talking to aware that you are driving and suspend conversations that could potentially divert your attention from the road. Care for and use your device properly Keep your device dry •...
  • Page 212 Health and Safety Do not store your device near magnetic fields • Your device may malfunction or the battery may discharge from exposure to magnetic fields. • Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields. Prolonged exposure of your skin to an overheated device may cause low temperature burn symptoms, such as red spots and pigmentation Do not use your device with the back cover removed...
  • Page 213 Do not use the device if the screen is cracked or broken • Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution •...
  • Page 214 • Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, take your device to a Samsung Service Centre. • Do not disassemble or puncture the battery, as this can cause explosion or fire.
  • Page 215 Protect your personal data and prevent leakage or misuse of sensitive information • While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data.
  • Page 216 Health and Safety • Check your accounts regularly for unapproved or suspicious use. If you find any sign of misuse of your personal information, contact your service provider to delete or change your account information. • In the event your device is lost or stolen, change the passwords on your accounts to protect your personal information.
  • Page 217 Health and Safety Acknowledging Special Precautions and ISED (Innovation, Science and Economic Development Canada) Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers.
  • Page 218 Health and Safety to remember is that each device meets strict federal guidelines. Variations in SARs do not represent a variation in safety. All devices must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR values between different model devices do not mean variations in safety.
  • Page 219 THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.
  • Page 220 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

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