Table of Contents
Advertisement
The problem
The speakers are making an odd
sound.
The sound is interrupted.
Whenever a function is used on
the TV or the channel is changed,
the TV voices the activity.
The TV explains in voice-over the
video scenes displayed on the
screen.
The TV audio is not being played
through the AV receiver.
Run
Sound
Test.
•
Settings
Make sure that the audio cable is connected to the correct audio output connector on
the external device.
For antenna or cable connections, check the
may cause sound distortions.
•
Settings
Information
The sound may frequently be interrupted when a Bluetooth speaker is used. Make
sure that the Bluetooth speaker and the wireless access point are on a straight line
and the Bluetooth speaker is placed as close as possible to the TV.
To minimise interruptions, we recommend a wireless access point that uses a 5 GHz
frequency.
When the symptom persists, it is recommended to use wired connection such as
HDMI-eARC and Optical.
HDMI (ARC) is supported by some models. Check the HDMI port name of the
purchased product's model.
Turn off the
Voice Guide
function in
•
Settings
Guide
Check the A/V receiver's power supply and its settings.
•
When connecting the optical cable between the TV and A/V receiver, make sure
that the sound output is set
•
In case of HDMI-eARC connection, make sure that it is connected to the eARC
dedicated HDMI port on your TV. However, the eARC can be used only when the
A/V receiver supports the eARC feature.
HDMI (ARC) is supported by some models. Check the HDMI port name of the
purchased product's model.
- 132 -
Try this!
Support
Device Care
Signal
Support
Device Care
Voice Guide
Settings.
General
Accessibility
Optical
on your TV.
Self Diagnosis
Sound Test
Information. A low signal level
Self Diagnosis
Signal
Voice Guide Settings
Voice
Advertisement
Table of Contents
